------------------------------
First Name: Sherif Elshafey
E-Mail Address: sherifshafey@gmail.com
Country: Egypt
Phone: 00201001973408
Current Job Designation: Marketing & Sales Director (Consultant)
Job Designation Applying For: Business development Consultant / expert / advisor
Total Years of Experience: 35
Copy your Resume / CV in this box: Sherif Elshafey (Marketing & Sales Director/Consultant)
Mobile Number: +20 100 1973408 Date of birth: August 22nd 1966
E-mail: Sherifshafey@gmail.com Address: Rehab city, New Cairo, Egypt.
PROFESSIONAL SUMMARY
Dynamic and results-driven Marketing & Sales Director (Consultant) with over 30 years of proven success in Power & Energy and Oil & Gas sectors. Expert in developing and executing strategic sales, marketing, and business development initiatives for both local and international markets. Skilled in managing key stakeholder relationships including major foreign principals and partners, driving revenue growth, and leading high-performing teams. Handled most of abroad top meetings with foreign principals' heads in Europe, Asia & Gulf. Recognized for consistently exceeding sales targets and expanding market share for global and domestic brands. Committed to delivering sustainable business results through innovation, strategic partnerships, and operational excellence, with a comprehensive strategic vision based on real market experience to achieve tangible long & short-term goals & results.
EDUCATION
MBA - Marketing Management - Arab Academy for Science & Tech. (AAST) -2014
Bachelor's degree - Electrical Engineering - 1989
WORK EXPERIENCE
o El-MASSALLA (EMICA) – Marketing & Sales Director (Jan1997 - Present)
Leading Marketing & Sales teams with smart marketing strategic plans and strong business relationships with Utilities, OEM's, EPC's & major Contractors through both, foreign partners products and locally manufactured products to achieve objectives, satisfy customer needs, gain new customers, increase market share, and open new markets. Dealing with major partners as RAYCHEM, TYCO, PENTAIR, NVENT, COVALANCE, & WIREMOLD.
o Nuova CIMIMONTUBI (Italy) Cairo branch – Contracts Engineer (July1993 - Dec1996)
Following up Power generation projects' progress with clients (Utilities & subcontractors), documenting, reviewing & finalizing contractual agreements & amendments. Dealing with sister companies as SADELMI, ANSALDO, GE, & SAIPEM through consortium agreements.
o ESPRANZA for scientific instruments – Sales Engineer (May1991 - July1993)
Selling training kits to faculties of engineering labs & training centers, following-up the entire sales job cycle from pre-tendering stage until delivery, payment and after sales service. Increased sales by 30% in two years. Dealing with foreign partners as FEEDBACK (UK) & TERCO (Sweden).
KEY SKILLS (CORE COMPETENCIES)
B2B Sales
Team leadership
Market assessment
Communications skills
Marketing competences
Leading marketing campaigns.
Forcasting skills for market trends
Strategic planning & analytical skills
Digital marketing & Social Media planning
CRM, Data-driven marketing, & Digital sales tools.
Projects handling, technical & marketing consultancy.
TRAINING COURSES
Products Sales Seminar Feedback Ltd. (UK) 1992
University 101 & 102 (Products' seminar) – Tyco Thermal Controls (India) 2007 & 2010.
LANGUAGES
English: Fluent Italian: Level B2 Arabic: Mother tongue
------------------------------
Candidate
------------------------------
First Name: sameer
E-Mail Address: sameer.rahuman25@gmail.com
Country: India
Phone: 09884842850
Current Job Designation: Logistics Executive
Job Designation Applying For: Logistics
Total Years of Experience: 6
Copy your Resume / CV in this box: Results-driven Supply Chain and Logistics Professional (M.Sc.) with over 6 years of combined international experience across Procurement, Inventory Management, and Global Logistics Operations. Proven record in optimizing supplier delivery performance, cost efficiency, and inventory accuracy through data-driven analysis and Lean Six Sigma methodologies. Skilled in SAP MM, MRP, and end-to-end supply chain planning, with expertise in contract negotiation, 3PL coordination, and risk mitigation. Adept at supporting strategic sourcing and on-time material delivery within high-volume, cross-functional environments across the UK and India
------------------------------
First Name: sameer
E-Mail Address: sameer.rahuman25@gmail.com
Country: India
Phone: 09884842850
Current Job Designation: Logistics Executive
Job Designation Applying For: Logistics
Total Years of Experience: 6
Copy your Resume / CV in this box: Results-driven Supply Chain and Logistics Professional (M.Sc.) with over 6 years of combined international experience across Procurement, Inventory Management, and Global Logistics Operations. Proven record in optimizing supplier delivery performance, cost efficiency, and inventory accuracy through data-driven analysis and Lean Six Sigma methodologies. Skilled in SAP MM, MRP, and end-to-end supply chain planning, with expertise in contract negotiation, 3PL coordination, and risk mitigation. Adept at supporting strategic sourcing and on-time material delivery within high-volume, cross-functional environments across the UK and India
------------------------------
Candidate
------------------------------
First Name: Dharshana
E-Mail Address: SDharshana24112000@gmail.com
Country: India
Phone: 9791212994
Current Job Designation: Business Analyst
Job Designation Applying For: Business Analyst or Functional consultant
Total Years of Experience: 3
Copy your Resume / CV in this box:
------------------------------
First Name: Dharshana
E-Mail Address: SDharshana24112000@gmail.com
Country: India
Phone: 9791212994
Current Job Designation: Business Analyst
Job Designation Applying For: Business Analyst or Functional consultant
Total Years of Experience: 3
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Dolu
E-Mail Address: dolusharmaa@gmail.com
Country: India
Phone: 9966336492
Current Job Designation: It pm pmo/business analyst
Job Designation Applying For: It pm pmo/business analyst/ any
Total Years of Experience: 7+
Copy your Resume / CV in this box: Dolu Sharma
Hyderabad | 9966336492 | Dolusharmaa@gmail.com | LinkedIn
Career Summary:
Project & Delivery Manager with 7+ years of experience in IT Delivery and Business
Transformation across Banking, Financial Services, and HR Operations (HRO) domains. Proven
expertise in end-to-end project delivery, stakeholder management, Agile transformation, and
Change Adoption. Adept at managing global cross-functional teams, delivering regulatory
projects, and ensuring alignment with organizational governance and Change Framework
principles.
Core Competencies:
Project & Delivery Management: Scope, Schedule, Budget, Benefits Realization
Change Management & Adoption: Transition to BAU, Communications & Training
Agile & Scrum Delivery: Sprint Planning, Daily Stand-ups, Continuous Improvement
Risk, Issue & Dependency Management: Clarity / JIRA / MS Project / Confluence
Stakeholder Management: Executive-level engagement, Sponsor alignment, Governance
Financial & Resource Management: Cost control & Team allocation.
Digital Transformation: Banking, HRIS Automation, Regulatory Compliance
Tracking, Reporting & Governance: Clarity dashboards, KPIs, Status & Steering decks
Professional Experience:
Tata Consultancy Services (TCS)
Project/Delivery Manager | Banking Wealth Management | Jun 2023 – Present
• Delivered multi-country Digital Banking & Wealth Management transformation initiatives
under bank-aligned Business Transformation Framework.
• Planned, tracked, and reported projects via Clarity, JIRA, and Confluence, maintaining baseline
scope, budget, and schedule.
• Implemented Change Adoption plans, enabling smooth transition to BAU and improved
benefits realization.
• Managed risk/issue logs, dependencies, and steering governance, reducing delivery variance
by 15%.
• Led stakeholder engagement with sponsors, PMOs, and cross-functional delivery teams (25+
resources).
• Ensured on-time delivery of high-value IT programs including KYC/AML, Digital Payments, and
Fraud Management Systems.
------------------------------
First Name: Dolu
E-Mail Address: dolusharmaa@gmail.com
Country: India
Phone: 9966336492
Current Job Designation: It pm pmo/business analyst
Job Designation Applying For: It pm pmo/business analyst/ any
Total Years of Experience: 7+
Copy your Resume / CV in this box: Dolu Sharma
Hyderabad | 9966336492 | Dolusharmaa@gmail.com | LinkedIn
Career Summary:
Project & Delivery Manager with 7+ years of experience in IT Delivery and Business
Transformation across Banking, Financial Services, and HR Operations (HRO) domains. Proven
expertise in end-to-end project delivery, stakeholder management, Agile transformation, and
Change Adoption. Adept at managing global cross-functional teams, delivering regulatory
projects, and ensuring alignment with organizational governance and Change Framework
principles.
Core Competencies:
Project & Delivery Management: Scope, Schedule, Budget, Benefits Realization
Change Management & Adoption: Transition to BAU, Communications & Training
Agile & Scrum Delivery: Sprint Planning, Daily Stand-ups, Continuous Improvement
Risk, Issue & Dependency Management: Clarity / JIRA / MS Project / Confluence
Stakeholder Management: Executive-level engagement, Sponsor alignment, Governance
Financial & Resource Management: Cost control & Team allocation.
Digital Transformation: Banking, HRIS Automation, Regulatory Compliance
Tracking, Reporting & Governance: Clarity dashboards, KPIs, Status & Steering decks
Professional Experience:
Tata Consultancy Services (TCS)
Project/Delivery Manager | Banking Wealth Management | Jun 2023 – Present
• Delivered multi-country Digital Banking & Wealth Management transformation initiatives
under bank-aligned Business Transformation Framework.
• Planned, tracked, and reported projects via Clarity, JIRA, and Confluence, maintaining baseline
scope, budget, and schedule.
• Implemented Change Adoption plans, enabling smooth transition to BAU and improved
benefits realization.
• Managed risk/issue logs, dependencies, and steering governance, reducing delivery variance
by 15%.
• Led stakeholder engagement with sponsors, PMOs, and cross-functional delivery teams (25+
resources).
• Ensured on-time delivery of high-value IT programs including KYC/AML, Digital Payments, and
Fraud Management Systems.
------------------------------
Candidate
------------------------------
First Name: Sarfaraj newaj khan
E-Mail Address: designer.srkb@gmail.com
Country: Iran
Phone: 9724270372
Current Job Designation: Senior textile designer
Job Designation Applying For: Senior textile designer
Total Years of Experience: 13
Copy your Resume / CV in this box: Sarfaraj Newaj Khan.
Mobile: 91+9724270372,
E-mail: designer.srkb@gmail.com
PROFESSIONAL SUMMARY
• 13+years of experience in textile/fashion design, quality and business development.
• Demonstrated excellence in visualising and creating new styles and interpreting market trends / colors while working for the buyers. Able to see updated color treads and design forecasting by searching Internet.
•
• Extensive experience in coordinating with buyers, suppliers, sample man, junior designers, sample coordinators, merchandisers and buying house.
EXPERIENCE DETAILS
• Working as a Designer Head Textile / Fashion in K3 Fabric Hub pvt ltd ,c/o Pushpanjali Dyeing & Printing Mills ,plot -5534, Sachin GIDC
55 number road
SURAT, GUJARAT 394520
India
K3 Fabric Hub pvt ltd.reg add 302 millenium textile market 2 BRTS canal road Anjana firm surat Gujrat 394210
from 15th June 2022 jul to till date...
• Worked as a Designer Head Textile / Fashion in vishnukripa creation llp, road no.57,
Plot no. 5709 ,sachin GIDC,surat, Gujrat.from 15th June 2021 dec to 2022 jun...
• Worked as a Designer head Textile / Fashion in Value added fashion fabrics pvt ltd.7th floor, ambaji market,ring road,surat-395002, Gujrat from 15th June 2020 to 2021dec.
• Worked as a senior Fashion/textiledesigner in Gokul tex prints pvt.ltd. Brand-Wonder collection, It's so me, and F-studio. Web- www.gokulprint.com. Pandesara GIDC, Surat.Gujratfrom 15th June 2016 to march 2020...
• Worked as a Fashion/ textile designer in shubhang proccessing mills pvt.ltd.(Brand-Aaryasarees,Blisssarees,Ethnika suits and official websit is-www.indian-ethnics.com,shubhangfabfics.com) Sachin GIDC, Surat.Gujrat. from 20thfeb 2011 to 15thjune2016.
• Worked as a digital textile print designer in Apsara Silks pvt.ltd. Bangalore from 19th May 2008 to dec 2010.
• Worked as a job worker in Silk Affair Pvt.Ltd. and Mansi Creation Pvt.Ltd. (Saree Company) from January 2007 to May 2008.
• Worked as a job worker (Embroidery garment dept.) in AllauddinMolla exporter (Big jobber in J.J.Exporter.ltd) Kolkata from December 2005 to November 2006.
AREAS OF EXPERTISE:
-Expert in fashion/textile digital print saree, salwearsuit,lehenga, furnishining, and embroidery etc.
Expert in multy and schiffliembroidery
-Textile design and development
-Hi- Fashion women apparel and silhouettes
-Accessory Designing
-Basic pattern making and garment construction
-Photography
-Fashion illustration
-Fabric styling
-Able to create repeats using adobe Photoshop
-Able to do colour separation
-Printing unit experience
• Use materials, embroidery, prints in designs
• Advising purchase department for materials to be purchased
• Giving designs to puncher for embroidery and finalize the sample
• Giving programme to embroidery job workers, printers, tailors
• visiting our markets for design study purpose.
EDUCATION DETAILS
• Diploma in Textile design in development from Inter National Institute of Fashion Design(INIFD, Lindsay street Kolkata.) 2003-2005.
• B.A (general) from University of Calcutta.
TRAINING
• Dye and printing, Govt. of India, Ministry of Textile, weaver service centre, Kolkata-72
• Practical Training in the designing and research and development department of Raymond,Thane, Mumbai
•
PROFESSIONAL EXPERIENCE
Designing:
• Well versed with MS-Word, Coral Draw, Adobe Illustrator,Photoshop-CC 2021
• Visualising new style, identifying market trends / colors as per the market requirements.
• Managing diverse activities like quality control, sourcing of fabric and accessories, daily output, motif making, correct sizing and sample coordination.
Client service Laision:
• Liaising with the buyers directly or through their buying agents for requirements analysis and for any changes in the particular design of the product.
• Managing relationships with the buyers for building a loyal customer base.
ACHIEVEMENTS
• Winner of the best fabric development in the Annual Graduating Collection 2005, iNIFD, Lindsay street Kolkata.
• Received the award for the most commercially viable collection 2005 of iNIFD. Lindsay street Kolkata.
• Awarded the first prize for the state fair (Mini India) 2004, held in iNIFD. Lindsay street Kolkata.
IT SKILLS
• Well versed with MS-Word,Exel, Coral Draw, Adobe Illustrator,Photoshop-CS4,
• And Internet searching for always updated.
PERSONAL PROFILE
Vill+p.o- NimgramBeluri
P.S- Nabagram
Dist- Murshidabad
Pin- 742226
State- West Bengal
Nationality: - Indian.
Gender: - Male
Marital Status: - Marred
Language Known: - Bengali, Hindi, English.
REFERENCE-
Dr.Rajiv Munsi
Senior textile engineer
Silk board .govt of India, ministry of textile,
Guwahati .Assam. india
Mob no. 91+8133039599
MS.SARMILA LAGU
Senior textile designer
Lifestyle International Pvt. Ltd. Bangalore
Mob.09740208116 / 09448352117
------------------------------
First Name: Sarfaraj newaj khan
E-Mail Address: designer.srkb@gmail.com
Country: Iran
Phone: 9724270372
Current Job Designation: Senior textile designer
Job Designation Applying For: Senior textile designer
Total Years of Experience: 13
Copy your Resume / CV in this box: Sarfaraj Newaj Khan.
Mobile: 91+9724270372,
E-mail: designer.srkb@gmail.com
PROFESSIONAL SUMMARY
• 13+years of experience in textile/fashion design, quality and business development.
• Demonstrated excellence in visualising and creating new styles and interpreting market trends / colors while working for the buyers. Able to see updated color treads and design forecasting by searching Internet.
•
• Extensive experience in coordinating with buyers, suppliers, sample man, junior designers, sample coordinators, merchandisers and buying house.
EXPERIENCE DETAILS
• Working as a Designer Head Textile / Fashion in K3 Fabric Hub pvt ltd ,c/o Pushpanjali Dyeing & Printing Mills ,plot -5534, Sachin GIDC
55 number road
SURAT, GUJARAT 394520
India
K3 Fabric Hub pvt ltd.reg add 302 millenium textile market 2 BRTS canal road Anjana firm surat Gujrat 394210
from 15th June 2022 jul to till date...
• Worked as a Designer Head Textile / Fashion in vishnukripa creation llp, road no.57,
Plot no. 5709 ,sachin GIDC,surat, Gujrat.from 15th June 2021 dec to 2022 jun...
• Worked as a Designer head Textile / Fashion in Value added fashion fabrics pvt ltd.7th floor, ambaji market,ring road,surat-395002, Gujrat from 15th June 2020 to 2021dec.
• Worked as a senior Fashion/textiledesigner in Gokul tex prints pvt.ltd. Brand-Wonder collection, It's so me, and F-studio. Web- www.gokulprint.com. Pandesara GIDC, Surat.Gujratfrom 15th June 2016 to march 2020...
• Worked as a Fashion/ textile designer in shubhang proccessing mills pvt.ltd.(Brand-Aaryasarees,Blisssarees,Ethnika suits and official websit is-www.indian-ethnics.com,shubhangfabfics.com) Sachin GIDC, Surat.Gujrat. from 20thfeb 2011 to 15thjune2016.
• Worked as a digital textile print designer in Apsara Silks pvt.ltd. Bangalore from 19th May 2008 to dec 2010.
• Worked as a job worker in Silk Affair Pvt.Ltd. and Mansi Creation Pvt.Ltd. (Saree Company) from January 2007 to May 2008.
• Worked as a job worker (Embroidery garment dept.) in AllauddinMolla exporter (Big jobber in J.J.Exporter.ltd) Kolkata from December 2005 to November 2006.
AREAS OF EXPERTISE:
-Expert in fashion/textile digital print saree, salwearsuit,lehenga, furnishining, and embroidery etc.
Expert in multy and schiffliembroidery
-Textile design and development
-Hi- Fashion women apparel and silhouettes
-Accessory Designing
-Basic pattern making and garment construction
-Photography
-Fashion illustration
-Fabric styling
-Able to create repeats using adobe Photoshop
-Able to do colour separation
-Printing unit experience
• Use materials, embroidery, prints in designs
• Advising purchase department for materials to be purchased
• Giving designs to puncher for embroidery and finalize the sample
• Giving programme to embroidery job workers, printers, tailors
• visiting our markets for design study purpose.
EDUCATION DETAILS
• Diploma in Textile design in development from Inter National Institute of Fashion Design(INIFD, Lindsay street Kolkata.) 2003-2005.
• B.A (general) from University of Calcutta.
TRAINING
• Dye and printing, Govt. of India, Ministry of Textile, weaver service centre, Kolkata-72
• Practical Training in the designing and research and development department of Raymond,Thane, Mumbai
•
PROFESSIONAL EXPERIENCE
Designing:
• Well versed with MS-Word, Coral Draw, Adobe Illustrator,Photoshop-CC 2021
• Visualising new style, identifying market trends / colors as per the market requirements.
• Managing diverse activities like quality control, sourcing of fabric and accessories, daily output, motif making, correct sizing and sample coordination.
Client service Laision:
• Liaising with the buyers directly or through their buying agents for requirements analysis and for any changes in the particular design of the product.
• Managing relationships with the buyers for building a loyal customer base.
ACHIEVEMENTS
• Winner of the best fabric development in the Annual Graduating Collection 2005, iNIFD, Lindsay street Kolkata.
• Received the award for the most commercially viable collection 2005 of iNIFD. Lindsay street Kolkata.
• Awarded the first prize for the state fair (Mini India) 2004, held in iNIFD. Lindsay street Kolkata.
IT SKILLS
• Well versed with MS-Word,Exel, Coral Draw, Adobe Illustrator,Photoshop-CS4,
• And Internet searching for always updated.
PERSONAL PROFILE
Vill+p.o- NimgramBeluri
P.S- Nabagram
Dist- Murshidabad
Pin- 742226
State- West Bengal
Nationality: - Indian.
Gender: - Male
Marital Status: - Marred
Language Known: - Bengali, Hindi, English.
REFERENCE-
Dr.Rajiv Munsi
Senior textile engineer
Silk board .govt of India, ministry of textile,
Guwahati .Assam. india
Mob no. 91+8133039599
MS.SARMILA LAGU
Senior textile designer
Lifestyle International Pvt. Ltd. Bangalore
Mob.09740208116 / 09448352117
------------------------------
Candidate
------------------------------
First Name: Deshi Chazhoor
E-Mail Address: deshi.ca@gmail.com
Country: United Arab Emirates
Phone: 0567350908
Current Job Designation: Quality Manager
Job Designation Applying For: Quality Manager, QA Supervisor
Total Years of Experience: 18
Copy your Resume / CV in this box:
------------------------------
First Name: Deshi Chazhoor
E-Mail Address: deshi.ca@gmail.com
Country: United Arab Emirates
Phone: 0567350908
Current Job Designation: Quality Manager
Job Designation Applying For: Quality Manager, QA Supervisor
Total Years of Experience: 18
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Samuel
E-Mail Address: samlwembe@gmail.com
Country: Kenya
Phone: +254701984295
Current Job Designation: Software Engineer
Job Designation Applying For: IT Administrator/Software Engineer
Total Years of Experience: 10
Copy your Resume / CV in this box: SAMUEL TSENGA LWEMBE
IT Systems Administrator | Software Developer
Nairobi, Kenya | +254 701 984 295 | samlwembe@gmail.com
LinkedIn: linkedin.com/samuel-lwembe
Professional Summary
Results-driven IT professional with 10+ years of experience in systems administration, software development, IT support, and project management. Skilled in leading teams, designing and implementing IT solutions, and managing end-to-end software development life cycles. Proven ability to improve business efficiency through technology solutions. Seeking opportunities in the UAE to leverage technical expertise and leadership skills in dynamic IT environments.
Key Skills
• IT Systems Administration & Network Support (LAN/WAN, Windows & Linux, IT Infrastructure)
• Database Design & Management (Microsoft SQL Server,MySQL, SQL)
• Software Development (Java, PHP, Android, Laravel, Spring Boot)
• Web & Mobile Application Development (Android,HTML, CSS, Bootstrap, XML)
• User Interface Design & End-User Training
• Project Management & Business Requirement Analysis
• Client Management & Vendor Coordination
• Troubleshooting & IT Support
• Microsoft Office Suite (Word, Excel, PowerPoint)
Professional Experience
Senior Software Engineer
AuditDeskAi, Nairobi, Kenya | July 2025 – Present
• Leading the design and development of an Automation System for Quality Assurance and Control in the pharmaceutical industry.
• Implementing robust software solutions to improve compliance, reporting, and operational efficiency.
• Developing backend systems, business logic, and user interfaces using Java Springboot, MySQL, Thymeleaf, HTML/CSS, and modern frameworks.
• Conducting system testing, debugging, and performance optimization to ensure reliability and scalability.
• Collaborating with cross-functional teams and clients to gather requirements, validate workflows, and implement features aligned with industry standards.
Software Engineer
Craft Silicon, Nairobi, Kenya | May 2024 – June 2025
• Developed and maintained modules for a mission-critical core banking system using .NET Framework.
• Provided technical support to clients across 200+ branches in Nigeria and Ethiopia, ensuring rapid resolution of system issues.
• Optimized databases using Microsoft SQL Server, creating efficient scripts and procedures to improve system performance.
• Ensured strict adherence to SLAs while handling high-pressure, fast-moving banking operations.
• Collaborated with cross-functional teams to implement new features and enhancements in a large-scale financial system.
IT Systems Administrator
Telicon Consortium Enterprises Limited, Nairobi, Kenya | Jan 2019 – April 2024
• Lead a team of software developers to design, develop, and maintain a cloud-based construction management system.
• Oversee project planning, scheduling, and weekly progress reporting to ensure timely delivery.
• Develop and maintain PHP/MySQL-based systems, web interfaces using Laravel and Bootstrap.
• Lead mobile app development using Android Studio, Java, and XML.
• Gather business requirements, validate system logic, and implement solutions to enhance organizational efficiency.
• Administer IT networks, troubleshoot issues, and recommend IT infrastructure upgrades.
Software Developer
Datarex Technologies Limited, Nairobi, Kenya | Feb 2015 – Dec 2018
• Managed multiple IT projects, ensuring on-time delivery within budget and scope.
• Developed business applications using Java, Spring MVC/Boot, Apache JEE, and mobile apps using Android & Flutter.
• Implemented an e-Learning system for a leading private university with over 5,000 students using Moodle.
• Designed and generated client-specific reports using Jasper Reports and BI tools.
• Maintained websites and provided IT/network support for organizations across East Africa.
IT Support Consultant
Link Data Systems Technology, Abu Dhabi, UAE | Mar 2014 – Dec 2014
• Supervised teams in copper and fiber data cabling for a 400-bed hospital project.
• Installed and maintained LAN/WAN, wireless networks, CCTV, and self-service kiosks.
• Delivered fast, reliable IT support to multiple UAE clients, ensuring minimal downtime.
Assistant Systems Engineer
Intercare Solutions, Nairobi, Kenya | Jul 2012 – Dec 2013
• Developed property and school management systems using Java Swing, MySQL, Jasper Reports, and BI engines.
• Provided IT support for healthcare, banking, and hospitality clients including OS installation, driver setup, and hardware maintenance.
Education
• Bachelor of Computer Science (Second Class)
Kenyatta University, Kenya | 2007 – 2013
• Kenya Certificate of Secondary Education (K.C.S.E – A Minus)
Moi High School, Kabarak, Kenya | 2002 – 2005
Certifications & Courses
• Cisco Certified Network Associate (CCNA), Institute of Advanced Technology, Mombasa
Languages
• English (Fluent in Spoken and Written)
Referees
• Mr. Jonathan Tungu – Manager, Telco Group Dubai | +971 507 259 130 |tunngu@gmail.com
• Eng. Tembo Kennedy – Manager, Implex Engineering Ltd | +254 721 307 626 |tembokennedy@gmail.com
• Mr. Gilbert Kurymat – HR Manager, Telicon Consortium Ltd | +254 725 491 433 kuramat@gmail.com
Availability: Immediate | Passport Ready | Willing to Relocate to UAE
------------------------------
First Name: Samuel
E-Mail Address: samlwembe@gmail.com
Country: Kenya
Phone: +254701984295
Current Job Designation: Software Engineer
Job Designation Applying For: IT Administrator/Software Engineer
Total Years of Experience: 10
Copy your Resume / CV in this box: SAMUEL TSENGA LWEMBE
IT Systems Administrator | Software Developer
Nairobi, Kenya | +254 701 984 295 | samlwembe@gmail.com
LinkedIn: linkedin.com/samuel-lwembe
Professional Summary
Results-driven IT professional with 10+ years of experience in systems administration, software development, IT support, and project management. Skilled in leading teams, designing and implementing IT solutions, and managing end-to-end software development life cycles. Proven ability to improve business efficiency through technology solutions. Seeking opportunities in the UAE to leverage technical expertise and leadership skills in dynamic IT environments.
Key Skills
• IT Systems Administration & Network Support (LAN/WAN, Windows & Linux, IT Infrastructure)
• Database Design & Management (Microsoft SQL Server,MySQL, SQL)
• Software Development (Java, PHP, Android, Laravel, Spring Boot)
• Web & Mobile Application Development (Android,HTML, CSS, Bootstrap, XML)
• User Interface Design & End-User Training
• Project Management & Business Requirement Analysis
• Client Management & Vendor Coordination
• Troubleshooting & IT Support
• Microsoft Office Suite (Word, Excel, PowerPoint)
Professional Experience
Senior Software Engineer
AuditDeskAi, Nairobi, Kenya | July 2025 – Present
• Leading the design and development of an Automation System for Quality Assurance and Control in the pharmaceutical industry.
• Implementing robust software solutions to improve compliance, reporting, and operational efficiency.
• Developing backend systems, business logic, and user interfaces using Java Springboot, MySQL, Thymeleaf, HTML/CSS, and modern frameworks.
• Conducting system testing, debugging, and performance optimization to ensure reliability and scalability.
• Collaborating with cross-functional teams and clients to gather requirements, validate workflows, and implement features aligned with industry standards.
Software Engineer
Craft Silicon, Nairobi, Kenya | May 2024 – June 2025
• Developed and maintained modules for a mission-critical core banking system using .NET Framework.
• Provided technical support to clients across 200+ branches in Nigeria and Ethiopia, ensuring rapid resolution of system issues.
• Optimized databases using Microsoft SQL Server, creating efficient scripts and procedures to improve system performance.
• Ensured strict adherence to SLAs while handling high-pressure, fast-moving banking operations.
• Collaborated with cross-functional teams to implement new features and enhancements in a large-scale financial system.
IT Systems Administrator
Telicon Consortium Enterprises Limited, Nairobi, Kenya | Jan 2019 – April 2024
• Lead a team of software developers to design, develop, and maintain a cloud-based construction management system.
• Oversee project planning, scheduling, and weekly progress reporting to ensure timely delivery.
• Develop and maintain PHP/MySQL-based systems, web interfaces using Laravel and Bootstrap.
• Lead mobile app development using Android Studio, Java, and XML.
• Gather business requirements, validate system logic, and implement solutions to enhance organizational efficiency.
• Administer IT networks, troubleshoot issues, and recommend IT infrastructure upgrades.
Software Developer
Datarex Technologies Limited, Nairobi, Kenya | Feb 2015 – Dec 2018
• Managed multiple IT projects, ensuring on-time delivery within budget and scope.
• Developed business applications using Java, Spring MVC/Boot, Apache JEE, and mobile apps using Android & Flutter.
• Implemented an e-Learning system for a leading private university with over 5,000 students using Moodle.
• Designed and generated client-specific reports using Jasper Reports and BI tools.
• Maintained websites and provided IT/network support for organizations across East Africa.
IT Support Consultant
Link Data Systems Technology, Abu Dhabi, UAE | Mar 2014 – Dec 2014
• Supervised teams in copper and fiber data cabling for a 400-bed hospital project.
• Installed and maintained LAN/WAN, wireless networks, CCTV, and self-service kiosks.
• Delivered fast, reliable IT support to multiple UAE clients, ensuring minimal downtime.
Assistant Systems Engineer
Intercare Solutions, Nairobi, Kenya | Jul 2012 – Dec 2013
• Developed property and school management systems using Java Swing, MySQL, Jasper Reports, and BI engines.
• Provided IT support for healthcare, banking, and hospitality clients including OS installation, driver setup, and hardware maintenance.
Education
• Bachelor of Computer Science (Second Class)
Kenyatta University, Kenya | 2007 – 2013
• Kenya Certificate of Secondary Education (K.C.S.E – A Minus)
Moi High School, Kabarak, Kenya | 2002 – 2005
Certifications & Courses
• Cisco Certified Network Associate (CCNA), Institute of Advanced Technology, Mombasa
Languages
• English (Fluent in Spoken and Written)
Referees
• Mr. Jonathan Tungu – Manager, Telco Group Dubai | +971 507 259 130 |tunngu@gmail.com
• Eng. Tembo Kennedy – Manager, Implex Engineering Ltd | +254 721 307 626 |tembokennedy@gmail.com
• Mr. Gilbert Kurymat – HR Manager, Telicon Consortium Ltd | +254 725 491 433 kuramat@gmail.com
Availability: Immediate | Passport Ready | Willing to Relocate to UAE
------------------------------
Candidate
------------------------------
First Name: Bhargavi pullapaturi
E-Mail Address: pbharuhoney3@gmail.com
Country: India
Phone: 9182548807
Current Job Designation: Analyst in hcltech
Job Designation Applying For: Tech jobs in oman
Total Years of Experience: 5
Copy your Resume / CV in this box:
------------------------------
First Name: Bhargavi pullapaturi
E-Mail Address: pbharuhoney3@gmail.com
Country: India
Phone: 9182548807
Current Job Designation: Analyst in hcltech
Job Designation Applying For: Tech jobs in oman
Total Years of Experience: 5
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Abdul khaliq
E-Mail Address: abdulkhaliqscet@gmail.com
Country: Saudi Arabia
Phone: 0531828057
Current Job Designation: HSE officer
Job Designation Applying For: HSE officer
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
First Name: Abdul khaliq
E-Mail Address: abdulkhaliqscet@gmail.com
Country: Saudi Arabia
Phone: 0531828057
Current Job Designation: HSE officer
Job Designation Applying For: HSE officer
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: ابراهیم
E-Mail Address: ibraamrezai@gmail.com
Country: Afghanistan
Phone: 0780583032
Current Job Designation: آزاد
Job Designation Applying For: کشاورزی گلخانه ای نگهبانی نظافتچی وگچکاری ساختمان یا هر کار ساده دیگر
Total Years of Experience: ۱۵
Copy your Resume / CV in this box: 📄 السيرة الجماعية – فريق عمل جاهز للعمل في دبي أو السعودية
👥 أعضاء الفريق:
إبراهيم رضائي – 33 سنة
تقي رضائي – 27 سنة
قاسم رضائي – 23 سنة
ضياء رضائي – 21 سنة
عبد الله حيدري – 20 سنة
جمعة خان حيدري – 46 سنة
✅ الخبرة والمهارات:
الزراعة داخل البيوت المحمية (خيار، طماطم، خضروات متنوعة)
الري وجمع وحصاد المحاصيل وتخزينها
رعاية الأغنام والماشية
العمل في المستودعات والتخزين
أعمال النظافة والخدمات العامة
الحراسة وحماية الممتلكات
🗣 اللغات:
اللغة الفارسية/الداري
📦 الجاهزية:
جاهزون للسفر والعمل فوراً في أي إمارة داخل الإمارات أو أي مدينة في السعودية
جميع الوثائق الشخصية سارية المفعول
📞 للتواصل:
واتساب: +93 780 583 032
------------------------------
First Name: ابراهیم
E-Mail Address: ibraamrezai@gmail.com
Country: Afghanistan
Phone: 0780583032
Current Job Designation: آزاد
Job Designation Applying For: کشاورزی گلخانه ای نگهبانی نظافتچی وگچکاری ساختمان یا هر کار ساده دیگر
Total Years of Experience: ۱۵
Copy your Resume / CV in this box: 📄 السيرة الجماعية – فريق عمل جاهز للعمل في دبي أو السعودية
👥 أعضاء الفريق:
إبراهيم رضائي – 33 سنة
تقي رضائي – 27 سنة
قاسم رضائي – 23 سنة
ضياء رضائي – 21 سنة
عبد الله حيدري – 20 سنة
جمعة خان حيدري – 46 سنة
✅ الخبرة والمهارات:
الزراعة داخل البيوت المحمية (خيار، طماطم، خضروات متنوعة)
الري وجمع وحصاد المحاصيل وتخزينها
رعاية الأغنام والماشية
العمل في المستودعات والتخزين
أعمال النظافة والخدمات العامة
الحراسة وحماية الممتلكات
🗣 اللغات:
اللغة الفارسية/الداري
📦 الجاهزية:
جاهزون للسفر والعمل فوراً في أي إمارة داخل الإمارات أو أي مدينة في السعودية
جميع الوثائق الشخصية سارية المفعول
📞 للتواصل:
واتساب: +93 780 583 032
------------------------------
Candidate
------------------------------
First Name: Manojkumar M
E-Mail Address: manojkumarmariselvam96@gmail.com
Country: India
Phone: +91 9092238162
Current Job Designation: Bangalore
Job Designation Applying For: UAE
Total Years of Experience: 1-2 year
Copy your Resume / CV in this box: Dear Hiring Manager,
I hope this email finds you well. I am writing to express my interest in available opportunities in the IT & Technology domain within your organization. With a background in B.E Engineering and hands-on experience in [key skills such as networking, software development, technical support, cloud computing, etc.], I am eager to contribute my skills and grow within a dynamic team.
Best regards,
Manojkumar.M
whatsapp num [ +91 9092238162 ]
Manojkumarmariselvam96@gmail.com
------------------------------
First Name: Manojkumar M
E-Mail Address: manojkumarmariselvam96@gmail.com
Country: India
Phone: +91 9092238162
Current Job Designation: Bangalore
Job Designation Applying For: UAE
Total Years of Experience: 1-2 year
Copy your Resume / CV in this box: Dear Hiring Manager,
I hope this email finds you well. I am writing to express my interest in available opportunities in the IT & Technology domain within your organization. With a background in B.E Engineering and hands-on experience in [key skills such as networking, software development, technical support, cloud computing, etc.], I am eager to contribute my skills and grow within a dynamic team.
Best regards,
Manojkumar.M
whatsapp num [ +91 9092238162 ]
Manojkumarmariselvam96@gmail.com
------------------------------
Candidate
------------------------------
First Name: Parameswar Thummala
E-Mail Address: Param905040@gmail.com
Country: India
Phone: 09705905040
Current Job Designation: Security delivery specialist
Job Designation Applying For: Security Specialist
Total Years of Experience: 4
Copy your Resume / CV in this box:
------------------------------
First Name: Parameswar Thummala
E-Mail Address: Param905040@gmail.com
Country: India
Phone: 09705905040
Current Job Designation: Security delivery specialist
Job Designation Applying For: Security Specialist
Total Years of Experience: 4
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
Full Name: VINAYACHANDRAN M
E-Mail Address: vinayachandran601@gmail.com
Mobile Number: 9048483225
Current Location - City/Country: Kerala India
Sector : Accounts
Job Designation (Current): Account's Executive
Job Designation (Wanted): Account's Executive
Main Skill Set/Expertise: Accounting Knowledge & Experience
Total Experience in Number of Years: 3
Highest Degree/Diploma/Certification: B Com Finance & Corporate Accounting with SAP
Nationality: India
Expected Monthly Salary: 3500AED
Copy-Paste Your CV Here:
Full Name: VINAYACHANDRAN M
E-Mail Address: vinayachandran601@gmail.com
Mobile Number: 9048483225
Current Location - City/Country: Kerala India
Sector : Accounts
Job Designation (Current): Account's Executive
Job Designation (Wanted): Account's Executive
Main Skill Set/Expertise: Accounting Knowledge & Experience
Total Experience in Number of Years: 3
Highest Degree/Diploma/Certification: B Com Finance & Corporate Accounting with SAP
Nationality: India
Expected Monthly Salary: 3500AED
Copy-Paste Your CV Here:
Candidate
------------------------------
First Name: Haroon Ahmad Khan
E-Mail Address: aeronkh@gmail.com
Country: Pakistan
Phone: 03334003313
Current Job Designation: Manager Sales
Job Designation Applying For: Sales Manager, Sale Director, Head of Sales, Business & Strategy Development,
Total Years of Experience: 18
Copy your Resume / CV in this box:
PROFILE SUMMARY
Highly accomplished sales and business development professional with a proven record of driving revenue growth, managing multi-million-dollar portfolios, and expanding market presence across ICT and telecom sectors. Skilled in leading high-performing teams, developing and implementing KPIs, and optimizing sales operations for maximum efficiency. Adept at building and maintaining strategic client relationships, delivering innovative solutions, and consistently exceeding performance targets. Recognized for strong analytical skills, strategic thinking, and the ability to achieve measurable results in fast-paced, competitive environments. Committed to fostering team development, operational excellence, and sustainable business growth.
CORE QUALIFICATIONS
Strong ability to lead and manage high-performing sales teams, ensuring alignment with corporate objectives and revenue targets.
Expertise in developing and executing strategic sales plans, driving business growth, and expanding market share.
Skilled in key account management, client relationship building, and retention strategies to maximize long-term value.
Proficient in analyzing sales data, forecasting performance, and implementing KPIs to optimize operational efficiency.
Demonstrated capability to streamline sales operations, coordinates cross-functional teams, and enhance process effectiveness.
Adept at identifying market opportunities, introducing innovative solutions, and achieving measurable business results.
AREAS OF EXPERTISE
Sales & Revenue Generation
Customer Relationship Development
Key Account Management
Market Expansion
Team Leadership & Performance Management
Strategic Planning & Execution
Forecasting & Business Growth Predictions
Problem Identification & Solution Implementation
Project Management & Deadline Adherence
Delegation & Team Motivation
Client Communication & Negotiation Skills
Cross-Functional Collaboration
Contract Negotiation
ICT & Telecom Solutions
Sales Operations Optimization
Customer Engagement & Event Management
Risk Management & Compliance
Data-Driven Decision Making
Change Management
Performance Analysis & Reporting
PROFESSIONAL EXPERIENCE
Manager - Corporate Sales Jan 2024 – Present
Transworld Associates (Pvt.) Ltd (An Orascom Telecom Company)
Oversaw a $1.5M annual sales portfolio with a primary focus on connectivity and complete ICT solutions, driving client retention, new business development, and overall regional growth.
Key Achievements
Expanded corporate client base and improved customer retention through strategic relationship management and solution-oriented sales.
Directed sales operations and led a regional team to consistently meet or exceed revenue targets.
Implemented data-driven performance reviews, optimizing sales efficiency and identifying key growth opportunities.
Collaborated closely with the Head of Corporate Sales (Central & North Region) to align strategies with business objectives.
Enhanced sales reporting accuracy and forecasting through systematic monthly performance analysis.
Deputy Manager - Corporate Sales April 2018 – Dec 2023
Transworld Associates (Pvt.) Ltd (An Orascom Telecom Company)
Managed a $0.8M annual sales portfolio, focusing on corporate client retention, business growth, and strategic customer relationship management across the Central and North regions.
Key Achievements
Developed and maintained long-term relationships with key corporate clients, ensuring consistent revenue growth and account retention.
Supported the Head of Sales in formulating and executing strategic plans to expand market presence and achieve organizational objectives.
Led and motivated the regional sales team to achieve and surpass assigned revenue and performance targets.
Streamlined sales operations by implementing performance tracking and reporting systems to improve data accuracy and decision-making.
Prepared and analyzed monthly sales performance reports, providing insights and recommendations for continuous improvement.
Assistant Manager - Corporate Sales April 2014 –Mar 2018
Transworld Associates (Pvt.) Ltd (An Orascom Telecom Company)
Provided comprehensive support to the Head of Department in managing key corporate accounts and driving sales growth across multiple regions.
Key Achievements
Played a key role in managing major corporate clients, contributing to account expansion and sustained business growth.
Led and supervised the sales team to strengthen market penetration and consistently achieve sales targets.
Ensured effective customer relationship management, resulting in improved client satisfaction and retention.
Coordinated with the Finance department to manage customer documentation and support timely payment recovery.
Prepared detailed sales forecasting and performance reports to support data-driven decision-making across all regions.
Key Account Manager - Corporate Sales Nov 2008 – Mar 2014
Transworld Associates (Pvt.) Ltd (An Orascom Telecom Company)
Managed key corporate accounts and drove business growth through the sale of advanced telecom and data connectivity solutions to ISPs, telecom operators, and enterprise clients.
Key Achievements
Successfully sold IP Transit, IPLC, MPLS, and co-location services to major ISPs, telecom operators, and corporate clients.
Managed an annual sales portfolio of $0.2M, ensuring consistent revenue generation and client satisfaction.
Built and maintained strong relationships with key customers, resolving operational issues promptly to ensure service continuity.
Collaborated with cross-functional teams to deliver tailored ICT solutions aligned with client business needs.
Conducted internal trainings on team building, business etiquette, and professional writing to enhance team performance and client communication.
Contact Centre Sales July 2007 – Apr 2008
Bps Contact Centre, London
Handled outbound and inbound sales operations, promoting telecom products and services on behalf of leading UK providers while maintaining high customer service standards.
Key Achievements
Successfully sold phone packages for O2 and Carphone Warehouse, consistently achieving and exceeding monthly sales targets.
Maintained and updated internal customer databases and monthly performance spreadsheets to ensure data accuracy and reporting efficiency.
Trained and mentored new recruits, providing on-the-job support to improve sales techniques and product knowledge.
Tele-surveyor Feb 2007 – Jun 2007
ICM Recruitment, London
Conducted outbound survey calls to gather data and insights on public health and customer service satisfaction for research purposes.
Key Achievements
Performed structured telephone interviews with members of the public, ensuring accurate and unbiased data collection.
Updated and maintained company databases and spreadsheets with survey responses for analysis and reporting.
Consistently met daily and weekly survey completion targets while adhering to quality and compliance standards.
Marketing Executive Sep 2001 – Nov 2003
Training Networks International
Promoted professional training programs through targeted marketing campaigns, client engagement, and event coordination to support business development objectives.
Key Achievements
Conducted telemarketing campaigns to generate leads and promote company training programs to corporate clients.
Organized seminars and workshops, ensuring smooth event execution and participant satisfaction.
Managed marketing and sales visits to expand client base and strengthen business relationships.
Coordinated with vendors and service providers to ensure seamless logistics and operational efficiency for training events.
EDUCATION & COURSES
Executive MBA IN Marketing May 2010 –May-2012
Imperial College of Business Studies
Business Administration in Marketing Jan 2007 – Jun 2008
Middlesex University UK
BA(Hons) in Economics Jun 2004 – Dec 2006
Beacon house National University
CERTIFICATES
FCF – Fortinet Certified Fundamentals in Cyber security
FCF – Getting started in Cyber security 2.0
FCF – SASE Sales Training
ACHIEVEMENTS
Surpassed sales targets in 2013, 2014, 2017, 2020 & 2023.
Performance recognition for sales in 2014, 2017 & 2023 Employee of the Quarter.
First ICT sale for the whole organization after product launch
Assisted finance with maintaining a good track record for receivables.
Developed KPIs for the sales team which helped to achieve good results
Organized three successful events for Transworld Customers.
➢ Bowling Tournament 2009 & 2010
➢ CEO Conference 2010
➢ I-Connect 2013
Top performer and Won prizes / bonuses for high sales at Bps Contact Center, London.
Awarded certificates of appreciation by TNI in recognition for support in organizing and marketing successful training workshops by TNI.
REFERENCES
Available upon Request
------------------------------
First Name: Haroon Ahmad Khan
E-Mail Address: aeronkh@gmail.com
Country: Pakistan
Phone: 03334003313
Current Job Designation: Manager Sales
Job Designation Applying For: Sales Manager, Sale Director, Head of Sales, Business & Strategy Development,
Total Years of Experience: 18
Copy your Resume / CV in this box:
PROFILE SUMMARY
Highly accomplished sales and business development professional with a proven record of driving revenue growth, managing multi-million-dollar portfolios, and expanding market presence across ICT and telecom sectors. Skilled in leading high-performing teams, developing and implementing KPIs, and optimizing sales operations for maximum efficiency. Adept at building and maintaining strategic client relationships, delivering innovative solutions, and consistently exceeding performance targets. Recognized for strong analytical skills, strategic thinking, and the ability to achieve measurable results in fast-paced, competitive environments. Committed to fostering team development, operational excellence, and sustainable business growth.
CORE QUALIFICATIONS
Strong ability to lead and manage high-performing sales teams, ensuring alignment with corporate objectives and revenue targets.
Expertise in developing and executing strategic sales plans, driving business growth, and expanding market share.
Skilled in key account management, client relationship building, and retention strategies to maximize long-term value.
Proficient in analyzing sales data, forecasting performance, and implementing KPIs to optimize operational efficiency.
Demonstrated capability to streamline sales operations, coordinates cross-functional teams, and enhance process effectiveness.
Adept at identifying market opportunities, introducing innovative solutions, and achieving measurable business results.
AREAS OF EXPERTISE
Sales & Revenue Generation
Customer Relationship Development
Key Account Management
Market Expansion
Team Leadership & Performance Management
Strategic Planning & Execution
Forecasting & Business Growth Predictions
Problem Identification & Solution Implementation
Project Management & Deadline Adherence
Delegation & Team Motivation
Client Communication & Negotiation Skills
Cross-Functional Collaboration
Contract Negotiation
ICT & Telecom Solutions
Sales Operations Optimization
Customer Engagement & Event Management
Risk Management & Compliance
Data-Driven Decision Making
Change Management
Performance Analysis & Reporting
PROFESSIONAL EXPERIENCE
Manager - Corporate Sales Jan 2024 – Present
Transworld Associates (Pvt.) Ltd (An Orascom Telecom Company)
Oversaw a $1.5M annual sales portfolio with a primary focus on connectivity and complete ICT solutions, driving client retention, new business development, and overall regional growth.
Key Achievements
Expanded corporate client base and improved customer retention through strategic relationship management and solution-oriented sales.
Directed sales operations and led a regional team to consistently meet or exceed revenue targets.
Implemented data-driven performance reviews, optimizing sales efficiency and identifying key growth opportunities.
Collaborated closely with the Head of Corporate Sales (Central & North Region) to align strategies with business objectives.
Enhanced sales reporting accuracy and forecasting through systematic monthly performance analysis.
Deputy Manager - Corporate Sales April 2018 – Dec 2023
Transworld Associates (Pvt.) Ltd (An Orascom Telecom Company)
Managed a $0.8M annual sales portfolio, focusing on corporate client retention, business growth, and strategic customer relationship management across the Central and North regions.
Key Achievements
Developed and maintained long-term relationships with key corporate clients, ensuring consistent revenue growth and account retention.
Supported the Head of Sales in formulating and executing strategic plans to expand market presence and achieve organizational objectives.
Led and motivated the regional sales team to achieve and surpass assigned revenue and performance targets.
Streamlined sales operations by implementing performance tracking and reporting systems to improve data accuracy and decision-making.
Prepared and analyzed monthly sales performance reports, providing insights and recommendations for continuous improvement.
Assistant Manager - Corporate Sales April 2014 –Mar 2018
Transworld Associates (Pvt.) Ltd (An Orascom Telecom Company)
Provided comprehensive support to the Head of Department in managing key corporate accounts and driving sales growth across multiple regions.
Key Achievements
Played a key role in managing major corporate clients, contributing to account expansion and sustained business growth.
Led and supervised the sales team to strengthen market penetration and consistently achieve sales targets.
Ensured effective customer relationship management, resulting in improved client satisfaction and retention.
Coordinated with the Finance department to manage customer documentation and support timely payment recovery.
Prepared detailed sales forecasting and performance reports to support data-driven decision-making across all regions.
Key Account Manager - Corporate Sales Nov 2008 – Mar 2014
Transworld Associates (Pvt.) Ltd (An Orascom Telecom Company)
Managed key corporate accounts and drove business growth through the sale of advanced telecom and data connectivity solutions to ISPs, telecom operators, and enterprise clients.
Key Achievements
Successfully sold IP Transit, IPLC, MPLS, and co-location services to major ISPs, telecom operators, and corporate clients.
Managed an annual sales portfolio of $0.2M, ensuring consistent revenue generation and client satisfaction.
Built and maintained strong relationships with key customers, resolving operational issues promptly to ensure service continuity.
Collaborated with cross-functional teams to deliver tailored ICT solutions aligned with client business needs.
Conducted internal trainings on team building, business etiquette, and professional writing to enhance team performance and client communication.
Contact Centre Sales July 2007 – Apr 2008
Bps Contact Centre, London
Handled outbound and inbound sales operations, promoting telecom products and services on behalf of leading UK providers while maintaining high customer service standards.
Key Achievements
Successfully sold phone packages for O2 and Carphone Warehouse, consistently achieving and exceeding monthly sales targets.
Maintained and updated internal customer databases and monthly performance spreadsheets to ensure data accuracy and reporting efficiency.
Trained and mentored new recruits, providing on-the-job support to improve sales techniques and product knowledge.
Tele-surveyor Feb 2007 – Jun 2007
ICM Recruitment, London
Conducted outbound survey calls to gather data and insights on public health and customer service satisfaction for research purposes.
Key Achievements
Performed structured telephone interviews with members of the public, ensuring accurate and unbiased data collection.
Updated and maintained company databases and spreadsheets with survey responses for analysis and reporting.
Consistently met daily and weekly survey completion targets while adhering to quality and compliance standards.
Marketing Executive Sep 2001 – Nov 2003
Training Networks International
Promoted professional training programs through targeted marketing campaigns, client engagement, and event coordination to support business development objectives.
Key Achievements
Conducted telemarketing campaigns to generate leads and promote company training programs to corporate clients.
Organized seminars and workshops, ensuring smooth event execution and participant satisfaction.
Managed marketing and sales visits to expand client base and strengthen business relationships.
Coordinated with vendors and service providers to ensure seamless logistics and operational efficiency for training events.
EDUCATION & COURSES
Executive MBA IN Marketing May 2010 –May-2012
Imperial College of Business Studies
Business Administration in Marketing Jan 2007 – Jun 2008
Middlesex University UK
BA(Hons) in Economics Jun 2004 – Dec 2006
Beacon house National University
CERTIFICATES
FCF – Fortinet Certified Fundamentals in Cyber security
FCF – Getting started in Cyber security 2.0
FCF – SASE Sales Training
ACHIEVEMENTS
Surpassed sales targets in 2013, 2014, 2017, 2020 & 2023.
Performance recognition for sales in 2014, 2017 & 2023 Employee of the Quarter.
First ICT sale for the whole organization after product launch
Assisted finance with maintaining a good track record for receivables.
Developed KPIs for the sales team which helped to achieve good results
Organized three successful events for Transworld Customers.
➢ Bowling Tournament 2009 & 2010
➢ CEO Conference 2010
➢ I-Connect 2013
Top performer and Won prizes / bonuses for high sales at Bps Contact Center, London.
Awarded certificates of appreciation by TNI in recognition for support in organizing and marketing successful training workshops by TNI.
REFERENCES
Available upon Request
------------------------------
Candidate
------------------------------
First Name: حسين صالح العولقي
E-Mail Address: hessun735@gmail.com
Country: Yemen
Phone: +967 778076073
Current Job Designation: محاسبه
Job Designation Applying For: محاسبه
Total Years of Experience: 1
Copy your Resume / CV in this box: Curriculum Vitae (CV)
Full Name: Husayn Salih Ahmad Husayn Alharif
Email: hessun735@gmail.com
Phone: +967 778076073
Address: Yemen
Date of Birth: 9 March 2000
Career Objective
Motivated and detail-oriented finance professional with certification in management accounting, seeking to
leverage strong analytical, auditing, and financial management skills in a challenging role. Committed to
contributing to organizational growth while continuously developing professional expertise.
Education & Certification
Certified Management Accountant (Part 2)Ain Shams University – Open Learning CenterIn Collaboration with
International Group for Accounting and Auditing (IGTA)Issued on: 15 September 2023Description: Successfully
completed the qualified training program for Certified Management Accountant, focusing on advanced financial
management, cost control, accounting systems, and auditing techniques.
Professional Skills
Financial and Cost Accounting
Budgeting and Financial Planning
Financial Reporting and Analysis
Auditing and Internal Control
Management Decision-Making
Strategic Financial Management
Knowledge of IAS / IFRS Standards
Personal Skills
Strong analytical and problem-solving abilities
Excellent teamwork and communication
Detail-oriented and organized
Ability to work under pressure
Commitment to professional developmentReferences
Available upon request.
------------------------------
First Name: حسين صالح العولقي
E-Mail Address: hessun735@gmail.com
Country: Yemen
Phone: +967 778076073
Current Job Designation: محاسبه
Job Designation Applying For: محاسبه
Total Years of Experience: 1
Copy your Resume / CV in this box: Curriculum Vitae (CV)
Full Name: Husayn Salih Ahmad Husayn Alharif
Email: hessun735@gmail.com
Phone: +967 778076073
Address: Yemen
Date of Birth: 9 March 2000
Career Objective
Motivated and detail-oriented finance professional with certification in management accounting, seeking to
leverage strong analytical, auditing, and financial management skills in a challenging role. Committed to
contributing to organizational growth while continuously developing professional expertise.
Education & Certification
Certified Management Accountant (Part 2)Ain Shams University – Open Learning CenterIn Collaboration with
International Group for Accounting and Auditing (IGTA)Issued on: 15 September 2023Description: Successfully
completed the qualified training program for Certified Management Accountant, focusing on advanced financial
management, cost control, accounting systems, and auditing techniques.
Professional Skills
Financial and Cost Accounting
Budgeting and Financial Planning
Financial Reporting and Analysis
Auditing and Internal Control
Management Decision-Making
Strategic Financial Management
Knowledge of IAS / IFRS Standards
Personal Skills
Strong analytical and problem-solving abilities
Excellent teamwork and communication
Detail-oriented and organized
Ability to work under pressure
Commitment to professional developmentReferences
Available upon request.
------------------------------
Candidate
------------------------------
First Name: VIGNESH KUMAR SAMPATH KUMAR
E-Mail Address: vigneshkumarsampath.enk@gmail.com
Country: India
Phone: 09003100805
Current Job Designation: Supply Chain Professional (Global Purchaser / Strategic Sourcing Specialist)
Job Designation Applying For: Purchase/Sourcing Manager
Total Years of Experience: 9
Copy your Resume / CV in this box: VIGNESH KUMAR SAMPATH KUMAR
Mobile: +91 9003100805
Email: vigneshkumarsampath.enk@gmail.com
LinkedIn: linkedin.com/in/s-vignesh-kumar-9347657b
Gender: Male | Date of Birth: 25-10-1992
Nationality: Indian | Passport: N6733848
Address: Chennai - 600073, India
________________________________________
SUPPLY CHAIN & PROCUREMENT SPECIALIST | 9 YEARS' EXPERIENCE IN STRATEGIC SOURCING, SAP ARIBA, AND PROCESS AUTOMATION
PROFILE & VALUE
Results-driven Mechanical Engineer and Supply Chain Specialist with 9+ years of experience across procurement strategy, supplier management, and data governance. Skilled in SAP (Ariba, S4 Hana, MDM), Power Apps, Power BI, and process automation, delivering measurable improvements in cost, compliance, and efficiency. Proven track record of reducing operational costs, optimizing supplier portfolios, and implementing AI-enabled tools to accelerate sourcing decisions. Adept at aligning procurement operations with business objectives and sustainability goals. Seeking to contribute to a forward-looking organization in the UAE's renewable energy or industrial sector.
CORE COMPETENCIES
• Strategic Sourcing & Procurement
• Supplier Evaluation & Negotiation
• Contract & Risk Management
• SAP Ariba / S4 Hana / GPMA
• Power BI Dashboards & Analytics
• Process Automation (Power Apps, RPA, SQL)
• Master Data Management (MDM, VMD, Azure, GCP)
• Supply Chain Optimization
• Spend Analysis & Cost Control
• Business Process Improvement
• Compliance & Data Governance
• Stakeholder Collaboration & Cross-Functional Alignment
WORK EXPERIENCE
Vestas Wind Technology Pvt. Ltd.
Supply Chain Professional (Global Purchaser / Strategic Sourcing Specialist)
Chennai, India | 2024 – Present
• Managed global supplier selection based on quality, capability, cost, and risk metrics.
• Negotiated MSAs and SLAs with focus on Total Cost of Ownership (TCO) and long-term value.
• Implemented an AI-driven Contract Lifecycle Management (CLM) system that improved compliance by 90% and identified USD 300K in cost savings.
• Developed risk-mitigation strategies to manage geopolitical and logistics disruptions.
• Delivered €11.87 million savings through factory inventory optimization and obsolete stock reduction.
• Piloted Generative AI (Copilot) for supplier market analysis, cutting category research time by 50%.
• Recognized as Star Performer of the Quarter (twice in 2024–2025).
Wipro Technologies
Senior Executive – MDM / BPM Specialist
Chennai, India | 2018 – 2024
• Automated vendor onboarding and catalogue management workflows using Power Automate, reducing cycle time by 40%.
• Achieved 95% data accuracy across SAP Ariba and MDM through data governance initiatives.
• Designed Power Apps portals for procurement analytics adopted by 60+ internal users.
• Led BPM reporting, developing KPI-driven dashboards and process optimization frameworks.
• Oversaw multiple data migration and QA testing projects across Ariba, GPMA, Hubwoo, and MDM Data Manager.
• Awarded Star Employee of the Year (2019–2021) for excellence in process improvement.
Zebronics Pvt. Ltd.
Junior Associate – Supply Chain & Indent Management
Chennai, India | 2016 – 2018
• Automated national inventory reporting via Power BI, enhancing visibility and accuracy.
• Integrated supplier data into ERP/SAP, reducing manual errors by 25%.
• Supported supplier performance evaluation, demand forecasting, and procurement planning.
• Streamlined logistics coordination and implemented cost-control initiatives across warehouses.
• Reduced excess stock and optimized purchasing using data-driven models.
EDUCATION
• MBA – Financial Management, Madras University IDE (2018) | Chennai, India
• PGDM – Logistics & Supply Chain Management, Loyola College (2016) | Chennai, India
• BE – Mechanical Engineering, Anna University (2014) | Chennai, India
TECHNICAL SKILLS
• ERP Tools: SAP (Ariba I-Buy, S4 Hana, MDM, GPMA, Hubwoo)
• Automation Tools: Power Apps, Power Automate, RPA, SQL
• Analytics: Power BI (Dashboarding, KPI Reporting, Spend Analysis)
• Database Platforms: Azure DB, GCP, MDM Data Manager
• AI Integration: Generative AI (Prompting, Copilot) for market research and contract review
AWARDS & ACHIEVEMENTS
• Star Performer of the Quarter, Vestas Wind Technology (2024–2025)
• Star Employee of the Year, Wipro Technologies (2019–2021)
• Delivered €11.87 million savings through process optimization (2024)
• Implemented 12+ automation workflows, cutting processing time by 40%
PROFESSIONAL DEVELOPMENT & ORGANIZATIONAL CONTRIBUTIONS
• ERT Coordinator, Wipro – Conducted emergency training and maintained safety readiness.
• Event Organizer, Wipro – Planned and executed employee engagement programs.
INDUSTRIAL TRAINING
• Blue Dart Aviation India Ltd. – Gained exposure to cargo project planning and supply chain coordination.
• Ford India Pvt. Ltd. – Studied automotive body-shop manufacturing and process control.
• Ashok Leyland Pvt. Ltd. – Understood assembly operations and heavy machinery workflows.
LANGUAGES
• English (Fluent)
• Hindi (Fluent)
• Tamil (Native)
------------------------------
First Name: VIGNESH KUMAR SAMPATH KUMAR
E-Mail Address: vigneshkumarsampath.enk@gmail.com
Country: India
Phone: 09003100805
Current Job Designation: Supply Chain Professional (Global Purchaser / Strategic Sourcing Specialist)
Job Designation Applying For: Purchase/Sourcing Manager
Total Years of Experience: 9
Copy your Resume / CV in this box: VIGNESH KUMAR SAMPATH KUMAR
Mobile: +91 9003100805
Email: vigneshkumarsampath.enk@gmail.com
LinkedIn: linkedin.com/in/s-vignesh-kumar-9347657b
Gender: Male | Date of Birth: 25-10-1992
Nationality: Indian | Passport: N6733848
Address: Chennai - 600073, India
________________________________________
SUPPLY CHAIN & PROCUREMENT SPECIALIST | 9 YEARS' EXPERIENCE IN STRATEGIC SOURCING, SAP ARIBA, AND PROCESS AUTOMATION
PROFILE & VALUE
Results-driven Mechanical Engineer and Supply Chain Specialist with 9+ years of experience across procurement strategy, supplier management, and data governance. Skilled in SAP (Ariba, S4 Hana, MDM), Power Apps, Power BI, and process automation, delivering measurable improvements in cost, compliance, and efficiency. Proven track record of reducing operational costs, optimizing supplier portfolios, and implementing AI-enabled tools to accelerate sourcing decisions. Adept at aligning procurement operations with business objectives and sustainability goals. Seeking to contribute to a forward-looking organization in the UAE's renewable energy or industrial sector.
CORE COMPETENCIES
• Strategic Sourcing & Procurement
• Supplier Evaluation & Negotiation
• Contract & Risk Management
• SAP Ariba / S4 Hana / GPMA
• Power BI Dashboards & Analytics
• Process Automation (Power Apps, RPA, SQL)
• Master Data Management (MDM, VMD, Azure, GCP)
• Supply Chain Optimization
• Spend Analysis & Cost Control
• Business Process Improvement
• Compliance & Data Governance
• Stakeholder Collaboration & Cross-Functional Alignment
WORK EXPERIENCE
Vestas Wind Technology Pvt. Ltd.
Supply Chain Professional (Global Purchaser / Strategic Sourcing Specialist)
Chennai, India | 2024 – Present
• Managed global supplier selection based on quality, capability, cost, and risk metrics.
• Negotiated MSAs and SLAs with focus on Total Cost of Ownership (TCO) and long-term value.
• Implemented an AI-driven Contract Lifecycle Management (CLM) system that improved compliance by 90% and identified USD 300K in cost savings.
• Developed risk-mitigation strategies to manage geopolitical and logistics disruptions.
• Delivered €11.87 million savings through factory inventory optimization and obsolete stock reduction.
• Piloted Generative AI (Copilot) for supplier market analysis, cutting category research time by 50%.
• Recognized as Star Performer of the Quarter (twice in 2024–2025).
Wipro Technologies
Senior Executive – MDM / BPM Specialist
Chennai, India | 2018 – 2024
• Automated vendor onboarding and catalogue management workflows using Power Automate, reducing cycle time by 40%.
• Achieved 95% data accuracy across SAP Ariba and MDM through data governance initiatives.
• Designed Power Apps portals for procurement analytics adopted by 60+ internal users.
• Led BPM reporting, developing KPI-driven dashboards and process optimization frameworks.
• Oversaw multiple data migration and QA testing projects across Ariba, GPMA, Hubwoo, and MDM Data Manager.
• Awarded Star Employee of the Year (2019–2021) for excellence in process improvement.
Zebronics Pvt. Ltd.
Junior Associate – Supply Chain & Indent Management
Chennai, India | 2016 – 2018
• Automated national inventory reporting via Power BI, enhancing visibility and accuracy.
• Integrated supplier data into ERP/SAP, reducing manual errors by 25%.
• Supported supplier performance evaluation, demand forecasting, and procurement planning.
• Streamlined logistics coordination and implemented cost-control initiatives across warehouses.
• Reduced excess stock and optimized purchasing using data-driven models.
EDUCATION
• MBA – Financial Management, Madras University IDE (2018) | Chennai, India
• PGDM – Logistics & Supply Chain Management, Loyola College (2016) | Chennai, India
• BE – Mechanical Engineering, Anna University (2014) | Chennai, India
TECHNICAL SKILLS
• ERP Tools: SAP (Ariba I-Buy, S4 Hana, MDM, GPMA, Hubwoo)
• Automation Tools: Power Apps, Power Automate, RPA, SQL
• Analytics: Power BI (Dashboarding, KPI Reporting, Spend Analysis)
• Database Platforms: Azure DB, GCP, MDM Data Manager
• AI Integration: Generative AI (Prompting, Copilot) for market research and contract review
AWARDS & ACHIEVEMENTS
• Star Performer of the Quarter, Vestas Wind Technology (2024–2025)
• Star Employee of the Year, Wipro Technologies (2019–2021)
• Delivered €11.87 million savings through process optimization (2024)
• Implemented 12+ automation workflows, cutting processing time by 40%
PROFESSIONAL DEVELOPMENT & ORGANIZATIONAL CONTRIBUTIONS
• ERT Coordinator, Wipro – Conducted emergency training and maintained safety readiness.
• Event Organizer, Wipro – Planned and executed employee engagement programs.
INDUSTRIAL TRAINING
• Blue Dart Aviation India Ltd. – Gained exposure to cargo project planning and supply chain coordination.
• Ford India Pvt. Ltd. – Studied automotive body-shop manufacturing and process control.
• Ashok Leyland Pvt. Ltd. – Understood assembly operations and heavy machinery workflows.
LANGUAGES
• English (Fluent)
• Hindi (Fluent)
• Tamil (Native)
------------------------------
Candidate
------------------------------
First Name: Ravindra Pawar
E-Mail Address: rnp.win86@outlook.com
Country: India
Phone: 7796933115
Current Job Designation: Sr. IT System Administrator
Job Designation Applying For: IT Manager
Total Years of Experience: 17
Copy your Resume / CV in this box: RAVI PAWAR
Sr. IT System Administrator (IT Infrastructure & Cloud Operations)
Pune, Maharashtra, India | +91 779 693 3115 | rnp.win86@outlook.com
SUMMARY & LEADERSHIP PROFILE
Proven Sr. IT System Administrator (IT Manager) with 17+ years of experience leading enterprise infrastructure transformation, service delivery, and IT operations. Skilled in creating IT strategic roadmaps and aligning technology initiatives with core business objectives.
Operational Excellence: Delivered 99% system uptime through effective ITIL-based Incident, Change, and Problem Management supported by SolarWinds monitoring.
Cost Optimization: Achieved ₹4 Lakh in IT cost savings and 15% overall cost reduction through strategic vendor and SLA renegotiation.
Infrastructure Modernization: Executed 60% physical server consolidation using VMware vSphere 7.0/6.5 on Dell VRTX.
Team & Service Delivery: Mentored and developed a high-performing 5-member IT team, improving CSAT from 78% to 94%.
Current Development: Pursuing Microsoft Azure AZ-104 and ITIL 4 Managing Professional certifications (expected Q1 2026).
KEY RESPONSIBILITIES
• Privilege & Access Management (BeyondTrust, Azure RBAC, AD, GPO)
• Network Access Control administration (Portnox, FortiNAC)
• Microsoft 365 & Endpoint engineering (Exchange Online, Teams, Intune, BitLocker)
• SCCM administration for OSD, patching, and application deployments
• VMware vSphere & Windows Server administration (performance, hardening, troubleshooting)
• Commvault Backup & Recovery operations ensuring DR compliance
• Security & Compliance management (Rapid7, ISO 27001, IATF 16949)
• Network & Telecom support (Switches, Routers, EPBAX, ISP coordination)
• Infrastructure operations (Printers, CCTV, Vendor & AMC management, CAPEX planning)
TECHNICAL SKILLS
Cloud & Hybrid Infrastructure
Microsoft Azure (VM, VNet, NSG, Load Balancer, Azure Backup, ASR), AWS (EC2, VPC, IAM, S3, CloudWatch), Azure AD / Entra ID, M365 Administration, IAM, RBAC, Cloud Migration (On-Prem to Cloud)
IT Infrastructure & Virtualization
Windows Server (2008–2019/2022), Active Directory, DNS, DHCP, Group Policy, VMware vSphere 8/7/6.5, Hyper-V, SCCM/OSD Deployment, Server Hardening
Networking & Security
Cisco L2/L3 Switching, VLAN, STP, VPN (Site-to-Site / SSL), Firewall Policy & Access Control, Zero Trust Security Model, Endpoint Protection & Patch Compliance, Certificate Management
Backup & Disaster Recovery
Veeam Backup & Replication, Commvault, Symantec Backup, Retention Policies, Disaster Recovery Planning, DR Drills, RPO/RTO Strategy Execution
Service Delivery & Governance
ITIL Operations, Incident / Problem / Change Management, SLA / KPI Reporting, Audit & Compliance Controls, Vendor / AMC Management, Asset Lifecycle Management, SOP / Runbook Documentation
PROFESSIONAL EXPERIENCE
Sr. IT System Administrator (IT Manager) | Hendrickson LLC | Pune | Apr 2019 – Aug 2025
• Managed Privilege Access using BeyondTrust and enforced secure access through Portnox NAC & FortiNAC.
• Administered Azure RBAC, AD provisioning/de-provisioning, GPO, and access lifecycle management.
• Delivered 99% uptime with strong ITIL-based operations and SolarWinds monitoring.
• Provided Microsoft 365 support (Exchange Online, Teams, OneDrive, SharePoint) and Intune MDM policy enforcement.
• Led SCCM administration for OSD, patching, software deployment, and endpoint compliance.
• Managed VMware vSphere, Windows Server hardening, Commvault backup operations, and DR drills.
• Ensured ISO 27001 and IATF 16949 audit compliance
• Vulnerability remediation through Rapid7.
• Directed network & telecom operations including L1–L3 support, EPBAX, ISP communication, CCTV, and vendor/AMC management.
• Led CAPEX IT budget planning and printer migration projects (Ricoh→Canon, Canon→Konica Minolta).
Sr. System Associate | GAVS Technologies Pvt Ltd | Mumbai | Sep 2017 – Oct 2017
• Provided Windows Server & VMware support for production systems.
• Performed AD administration and access management.
• Supported M365 applications and endpoint troubleshooting.
• Delivered L1–L2 network and security operations.
• Client: Sony Pictures Networks
IT Manager | Sumo Digital | Pune | Dec 2014 – Jun 2017
• Responsible for full IT operations management (Servers, Network, M365).
• Implemented user provisioning, access controls, and GPO management.
• Supported VM administration and Windows Server tasks.
• Ensured endpoint compliance, patching, and security control enforcement.
• Managed telephony & CCTV support and vendor coordination.
IT Infrastructure Consultant | Aegis Limited | Pune | Oct 2010 – 2014
• Delivered L2–L3 Windows Server, AD, DNS, DHCP, GPO management.
• Supported VMware provisioning and server performance optimization.
• Administered endpoint security and patching operations.
• Maintained backup operations and DR planning.
• Coordinated with vendors & ISPs for infra stability.
IT Infrastructure Consultant | Essar Information Technology Ltd | Surat & Pune | Feb 2006 – Oct 2010
• Provided Windows Server & AD administration across shared services.
• Managed user access, GPO, and endpoint support.
• Supported network operations (switching, routing, connectivity).
• Administered backup operations and security compliance.
• Coordinated IT procurement, AMC, and vendor management.
Field Support Engineer | Indrajeet Seth | Pune | May 2004 – Feb 2006
• Delivered field support for broadband users (L1–L2).
• Managed customer onboarding, connectivity setups, and issue resolution.
• Provided basic network troubleshooting for routers & switches.
• Client: You Telecom (IQARA Broadband)
CERTIFICATIONS (ACHIEVED)
Microsoft Certified: Azure Administrator (AZ-104) – Completed 2025
• ITIL Foundation (V1)
• MCSE – Microsoft Certified Systems Engineer
• MCSA – Microsoft Certified Solutions Associate
• VMware vSphere 7.0 Virtualization (Pluralsight, 2023)
• CCNA – Cisco Certified Solution Associate (RST Forum 2017)
• NSE-1 Fortinet Certified Experts - 2024
CERTIFICATIONS (IN PROGRESS / SCHEDULED)
• AWS Solutions Architect Associate in Progress – Q1 2026
• CompTIA Security+ – In Progress
• CCNA 200-301 Renewal – Q1 2026
• ITIL 4 Managing Professional – Q1 2026
• PMP – Q2 2026
EDUCATION
B.Sc. (PCB), North Maharashtra University, Jalgaon – 2004
Passport – Valid up to 2034 with US Visa
------------------------------
First Name: Ravindra Pawar
E-Mail Address: rnp.win86@outlook.com
Country: India
Phone: 7796933115
Current Job Designation: Sr. IT System Administrator
Job Designation Applying For: IT Manager
Total Years of Experience: 17
Copy your Resume / CV in this box: RAVI PAWAR
Sr. IT System Administrator (IT Infrastructure & Cloud Operations)
Pune, Maharashtra, India | +91 779 693 3115 | rnp.win86@outlook.com
SUMMARY & LEADERSHIP PROFILE
Proven Sr. IT System Administrator (IT Manager) with 17+ years of experience leading enterprise infrastructure transformation, service delivery, and IT operations. Skilled in creating IT strategic roadmaps and aligning technology initiatives with core business objectives.
Operational Excellence: Delivered 99% system uptime through effective ITIL-based Incident, Change, and Problem Management supported by SolarWinds monitoring.
Cost Optimization: Achieved ₹4 Lakh in IT cost savings and 15% overall cost reduction through strategic vendor and SLA renegotiation.
Infrastructure Modernization: Executed 60% physical server consolidation using VMware vSphere 7.0/6.5 on Dell VRTX.
Team & Service Delivery: Mentored and developed a high-performing 5-member IT team, improving CSAT from 78% to 94%.
Current Development: Pursuing Microsoft Azure AZ-104 and ITIL 4 Managing Professional certifications (expected Q1 2026).
KEY RESPONSIBILITIES
• Privilege & Access Management (BeyondTrust, Azure RBAC, AD, GPO)
• Network Access Control administration (Portnox, FortiNAC)
• Microsoft 365 & Endpoint engineering (Exchange Online, Teams, Intune, BitLocker)
• SCCM administration for OSD, patching, and application deployments
• VMware vSphere & Windows Server administration (performance, hardening, troubleshooting)
• Commvault Backup & Recovery operations ensuring DR compliance
• Security & Compliance management (Rapid7, ISO 27001, IATF 16949)
• Network & Telecom support (Switches, Routers, EPBAX, ISP coordination)
• Infrastructure operations (Printers, CCTV, Vendor & AMC management, CAPEX planning)
TECHNICAL SKILLS
Cloud & Hybrid Infrastructure
Microsoft Azure (VM, VNet, NSG, Load Balancer, Azure Backup, ASR), AWS (EC2, VPC, IAM, S3, CloudWatch), Azure AD / Entra ID, M365 Administration, IAM, RBAC, Cloud Migration (On-Prem to Cloud)
IT Infrastructure & Virtualization
Windows Server (2008–2019/2022), Active Directory, DNS, DHCP, Group Policy, VMware vSphere 8/7/6.5, Hyper-V, SCCM/OSD Deployment, Server Hardening
Networking & Security
Cisco L2/L3 Switching, VLAN, STP, VPN (Site-to-Site / SSL), Firewall Policy & Access Control, Zero Trust Security Model, Endpoint Protection & Patch Compliance, Certificate Management
Backup & Disaster Recovery
Veeam Backup & Replication, Commvault, Symantec Backup, Retention Policies, Disaster Recovery Planning, DR Drills, RPO/RTO Strategy Execution
Service Delivery & Governance
ITIL Operations, Incident / Problem / Change Management, SLA / KPI Reporting, Audit & Compliance Controls, Vendor / AMC Management, Asset Lifecycle Management, SOP / Runbook Documentation
PROFESSIONAL EXPERIENCE
Sr. IT System Administrator (IT Manager) | Hendrickson LLC | Pune | Apr 2019 – Aug 2025
• Managed Privilege Access using BeyondTrust and enforced secure access through Portnox NAC & FortiNAC.
• Administered Azure RBAC, AD provisioning/de-provisioning, GPO, and access lifecycle management.
• Delivered 99% uptime with strong ITIL-based operations and SolarWinds monitoring.
• Provided Microsoft 365 support (Exchange Online, Teams, OneDrive, SharePoint) and Intune MDM policy enforcement.
• Led SCCM administration for OSD, patching, software deployment, and endpoint compliance.
• Managed VMware vSphere, Windows Server hardening, Commvault backup operations, and DR drills.
• Ensured ISO 27001 and IATF 16949 audit compliance
• Vulnerability remediation through Rapid7.
• Directed network & telecom operations including L1–L3 support, EPBAX, ISP communication, CCTV, and vendor/AMC management.
• Led CAPEX IT budget planning and printer migration projects (Ricoh→Canon, Canon→Konica Minolta).
Sr. System Associate | GAVS Technologies Pvt Ltd | Mumbai | Sep 2017 – Oct 2017
• Provided Windows Server & VMware support for production systems.
• Performed AD administration and access management.
• Supported M365 applications and endpoint troubleshooting.
• Delivered L1–L2 network and security operations.
• Client: Sony Pictures Networks
IT Manager | Sumo Digital | Pune | Dec 2014 – Jun 2017
• Responsible for full IT operations management (Servers, Network, M365).
• Implemented user provisioning, access controls, and GPO management.
• Supported VM administration and Windows Server tasks.
• Ensured endpoint compliance, patching, and security control enforcement.
• Managed telephony & CCTV support and vendor coordination.
IT Infrastructure Consultant | Aegis Limited | Pune | Oct 2010 – 2014
• Delivered L2–L3 Windows Server, AD, DNS, DHCP, GPO management.
• Supported VMware provisioning and server performance optimization.
• Administered endpoint security and patching operations.
• Maintained backup operations and DR planning.
• Coordinated with vendors & ISPs for infra stability.
IT Infrastructure Consultant | Essar Information Technology Ltd | Surat & Pune | Feb 2006 – Oct 2010
• Provided Windows Server & AD administration across shared services.
• Managed user access, GPO, and endpoint support.
• Supported network operations (switching, routing, connectivity).
• Administered backup operations and security compliance.
• Coordinated IT procurement, AMC, and vendor management.
Field Support Engineer | Indrajeet Seth | Pune | May 2004 – Feb 2006
• Delivered field support for broadband users (L1–L2).
• Managed customer onboarding, connectivity setups, and issue resolution.
• Provided basic network troubleshooting for routers & switches.
• Client: You Telecom (IQARA Broadband)
CERTIFICATIONS (ACHIEVED)
Microsoft Certified: Azure Administrator (AZ-104) – Completed 2025
• ITIL Foundation (V1)
• MCSE – Microsoft Certified Systems Engineer
• MCSA – Microsoft Certified Solutions Associate
• VMware vSphere 7.0 Virtualization (Pluralsight, 2023)
• CCNA – Cisco Certified Solution Associate (RST Forum 2017)
• NSE-1 Fortinet Certified Experts - 2024
CERTIFICATIONS (IN PROGRESS / SCHEDULED)
• AWS Solutions Architect Associate in Progress – Q1 2026
• CompTIA Security+ – In Progress
• CCNA 200-301 Renewal – Q1 2026
• ITIL 4 Managing Professional – Q1 2026
• PMP – Q2 2026
EDUCATION
B.Sc. (PCB), North Maharashtra University, Jalgaon – 2004
Passport – Valid up to 2034 with US Visa
------------------------------
Candidate
------------------------------
First Name: KELVIN
E-Mail Address: msapila73@gmail.com
Country: Tanzania
Phone: +255765443432
Current Job Designation: POLICE OFFICER
Job Designation Applying For: ANY RELEVANT JOB
Total Years of Experience: 23
Copy your Resume / CV in this box: CURRICULUM VITAE-KELVIN EDGAR MSAPILA
PERSONAL INFORMATION: Kelvin Edgar Msapila
Dar es salaam Police Academy,
P.o Box 2503,
Dar es salam. Tanzania.
+255765443432/ +255657669966
msapila73@gmail.com
Sex: Male
Date of birth 11 March 1981
WORK EXPERIENCE: -----------------------------------------------------------
August 2004 - Present: Police officer (TANZANIA POLICE FORCE)
o Maintaining peace and security
o Law enforcer
o Combating crimes
o Protecting civilians
o Protection of vital installation
March 2005- Sept 2012: Detective on Duty INVESTIGATION DEPARTIMENT –LUDEWA
o Arrest and control
o Crowd control
o Seize and control
o Conducting investigation
o Thorough/Clear communication.
Nov 2012-May 2013: Mission security at UNHCR old settlements (UNHCR-TABORA)
o Police officer at Ulyankulu refugees' settlement
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
Dec 2013-Up to Date: Instructor at Dar es Salaam Police Academy
o On Job training to instructors/trainers (T.O.Ts)
o Curriculum Development strategies.
o To organize, coordinate and provide training on Disaster management skills to Gazzetted officers, Assistant Inspectors, Diploma in Police Science and Auxiliary Police
o Training Community engagement skills to Police officers in combating crime
o Capacity building in problem solving skills to trainees
o Strengthening Community engagement skills to trainees and to develop competencies and skills that can make them more effective and sustainable
o Supervise and ensure effective teaching and discussions
o Identifying security needs and opportunities for new officers
17 July - 21July 2017: Close Protection at SADC Meeting- (MINISTERS SADC MEETING)
o ADC of Inspector General of Botswana
o Threat assessment
o Meeting preparation
o Route selection
o Language translation
o Marketing bargaining
o Personal assistant
Oct 2017-Mar 2018: Officer Commanding Station at refugee camp-UNHCR-KIBONDO
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
COURSES/TRAINING/WORKSHOP/SEMINARS ATTENDED
Jan 2007 – April 2007: Charge Room Officer (POLICE TRAINING SCHOOL)
• I attended training on Charge Room Officer and awarded Certificate of attendance after attaining the following course content: Receiving complains/allegations, attending scene of crime, conducting search and arrest, Conducting investigations and Assisting in Prosecution.
April 2007 – May 2007: Human trafficking first responder (ICITAP-USAID)
• I attended a seminar on Human trafficking first responder offered by The Office of ICITAP-USAID and gained knowledge on Identifying source of human trafficking, Attending victims of human trafficking, Combating trafficking to vulnerable people and Solution to human trafficking.
May 2013 – Nov 2013: Second In Command (POLICE TRAINING SCHOOL)
• I successfully passed Assistant Inspector & Second in Command course No. 1/2013/2014 after attaining the following subjects: Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Methods of Instruction (Training Skills), Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
May 2014- Sept 2014: Incidence Commander (ICITAP -USAID)
• I attended a seminar on Incidence Commander offered by The Office of ICITAP-USAID and gained skills on Scene management, Program management, Force escalation, Incident readiness, Communication controller, Crowd control and Election security
Sept 2015-July 2016: Security Operations Technician-CHINA LIBERATION ARMY (P.L.A)
• I attended a course on Military Special Operation offered by China Liberation Army in China and studied the following course content: Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
Jan 2019- March 2019: Field expertise - KIDATU STAFF COLLEGE
• I gained knowledge at TPSC – Kidatu on Management and Control after studying the course on Police Strategic leadership and management, Conflict mitigation, Conflict resolution, Intelligence skills, Disaster management skills, Crime scene management, Public disorder& bomb awareness, Close Quarter Battle (CQB) and Police operations (strategies)
18June –Dec 2021: Assistant Superintendent of Police (ASP)
• I successfully passed Assistant Superintendent of Police course after attaining the following subjects: Leadership and management skills, Disaster management strategies, Problem Solving Skills, Administrative skills, Property/Material management skills, Operation strategies, Security strategies, Crowd control, VIP protection, Stabilization and Project design
04 July -08 July 2022; Recent Advancements in Forensic Science-by Rashtriya Raksha University, Ghandinagar,Gujarat-India.
• Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM ,Blood Spatter Analysis, Digital Forensics, Disaster Victim Identification, Forensic Investigation of IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis.
May 2023 – June 2023: Countering terrorism strategies - Egyptian Police Academy.
• I attended a course on International Countering Terrorism offered by The Egyptian Research Centre, Egypt Police Academy and Ministry of Internal Affairs in Egypt and studied the following courses: Countering terrorism skills, Disaster management, Bomb awareness, Close Quarter Battle, Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
20 Nov - 24 Nov 2023 Explosives, IEDS & Post Blast Procedures – India
• I gained knowledge on Explosives, IEDS & Post Blast Procedures in India and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, Types of IEDS, Management of IEDS, assembling explosives, Detonating explosives and Post blast investigation.
20 August - 30 August 2024 Explosives Hazard Awareness, IEDS & Post Blast Investigation-By Sincerus Global Solution & USA Embassy in Tanzania
• I gained knowledge on Explosives, IEDS & Post investigation procedures and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, Types of IEDS, Management of IEDS, assembling explosives, Detonating explosives and Post blast investigation.
02 September -13 September 2024 Training program on Crime Scene Management at National Forensic Sciences University, Gujarat,India
• To provide the knowledge of crime scene management and the importance of evidences in crime scene: Role & Responsibilities of Forensic Expert & Principles of Forensic Science, Introduction to Crime Scene Management, Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Evidences in Firearms and Forensic Significance, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM, Importance of Crime Scene Management in cases of Structural Collapse, Blood Spatter Analysis, Digital Forensics, Wild Life Crime Investigation, Disaster Victim Identification, Forensic Investigation of Arson Cases & Fire Cases, IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis, Search & Seizure
24 September- 25 September 2024 Terrorist Incident First Response Awareness course NCTPHQ.
• Training enhanced the ability to safely and effectively respond to a terrorist / major incident in the role as an emergency first responder, The Initial Incident response, The safe response to firearms & weapons incidents, Improvised Explosive Devices (IEDs), suspicious packages, evacuation & scene management
17 March-21 March 2025 Physical Security and Stockpile Management course by International Peace Support Training Centre at Humanitarian Peace Support School in Nairobi Kenya.
• Training was in Physical security, Terrorism, Illegal proliferation of arms, Unplanned explosion at munitions sites, Storage of arms and ammunition, Stockpile management, Risk management by United Nations, International Ammunition Technical Guidelines, Application of MOSAIC, ISACS & CASA, Stockpile elimination, Emergence plan and response, Risk management by United Nations, Marking and tracing of small & light weapon, Arms security.
22 July -To date Promoted to Senior Superintendent of Police (S.S.P) I successfully promoted in Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
EDUCATION BACKGROUND:
Sept 2007- July 2010: Bachelor of Arts in Sociology at University of Dar es Salaam
July 2001-May 2004: Advanced Certificate of Secondary Education
Mbalizi High School
Jan 1998- Nov 2001: Ordinary Certificate of Secondary Education
Mafinga Secondary Seminary
Dec 1996-Dec 1997: Pre -Seminary Education
Tosamaganga Pre Seminary
Jan 1990- Nov 1996: Primary Education
Ilala Primary School
OTHER SKILLS:
April 2001-june 2001: Driving course at KILAWENI driving schools
Class A, B, C, D&E
Sept 2007- June 2010: Human rights activist at the University of Dsm
Creating awareness to civilians on human rights and democracy
Access to human international basic rights
Sept 2007-July 2010: An ethical leadership skill by PIRI
Applying leadership skills at a place of work
Quality assurance of service
Sustainable & transformative development
Dec 2012-March 2013: Protection officer at UNHCR
Combating violations of human rights at the refugee's old settlement
Maintaining gender issues at the settlements (SGBV)
Access to basic needs (health, water, power, education$ infrastructure)
OTHER QUALIFICATION: Language(s)-mother tongue-Swahili
OTHER
LANGUAGE (S) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken
production
ENGLISH C1 C1 C2 C1 C2
CHINESE A2 A2 A2 A2 A2
BEMBA A2 A2 A2 A2 A2
KISWAHILI C1 C1 C1 C1 C1
LEVELS: A1/12-Basic user
B1/B2-Independent user
C1/C2Proficient user
Common European Framework of Reference for Languages
Computer Skills--Competent with Microsoft Office programs
-- Experienced with HTML
REFFEREES:
1. DR. DCP.LAZARO BENEDICT MAMBOSASA
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255 783545711
Email: co.dpa@tpf.go.tz
2. PROF.HURUMA SIGALLA
UNIVERSITY OF DAR ESALAAM
DEPARTIMENT OF SOCIOLOGY
Cell: +255 787515657
Email: sigalla@udsm.ac.tz
3. ROGERCE TUMAINI
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255757187068
Email: rogercetumaini@rocketmail.com
------------------------------
First Name: KELVIN
E-Mail Address: msapila73@gmail.com
Country: Tanzania
Phone: +255765443432
Current Job Designation: POLICE OFFICER
Job Designation Applying For: ANY RELEVANT JOB
Total Years of Experience: 23
Copy your Resume / CV in this box: CURRICULUM VITAE-KELVIN EDGAR MSAPILA
PERSONAL INFORMATION: Kelvin Edgar Msapila
Dar es salaam Police Academy,
P.o Box 2503,
Dar es salam. Tanzania.
+255765443432/ +255657669966
msapila73@gmail.com
Sex: Male
Date of birth 11 March 1981
WORK EXPERIENCE: -----------------------------------------------------------
August 2004 - Present: Police officer (TANZANIA POLICE FORCE)
o Maintaining peace and security
o Law enforcer
o Combating crimes
o Protecting civilians
o Protection of vital installation
March 2005- Sept 2012: Detective on Duty INVESTIGATION DEPARTIMENT –LUDEWA
o Arrest and control
o Crowd control
o Seize and control
o Conducting investigation
o Thorough/Clear communication.
Nov 2012-May 2013: Mission security at UNHCR old settlements (UNHCR-TABORA)
o Police officer at Ulyankulu refugees' settlement
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
Dec 2013-Up to Date: Instructor at Dar es Salaam Police Academy
o On Job training to instructors/trainers (T.O.Ts)
o Curriculum Development strategies.
o To organize, coordinate and provide training on Disaster management skills to Gazzetted officers, Assistant Inspectors, Diploma in Police Science and Auxiliary Police
o Training Community engagement skills to Police officers in combating crime
o Capacity building in problem solving skills to trainees
o Strengthening Community engagement skills to trainees and to develop competencies and skills that can make them more effective and sustainable
o Supervise and ensure effective teaching and discussions
o Identifying security needs and opportunities for new officers
17 July - 21July 2017: Close Protection at SADC Meeting- (MINISTERS SADC MEETING)
o ADC of Inspector General of Botswana
o Threat assessment
o Meeting preparation
o Route selection
o Language translation
o Marketing bargaining
o Personal assistant
Oct 2017-Mar 2018: Officer Commanding Station at refugee camp-UNHCR-KIBONDO
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
COURSES/TRAINING/WORKSHOP/SEMINARS ATTENDED
Jan 2007 – April 2007: Charge Room Officer (POLICE TRAINING SCHOOL)
• I attended training on Charge Room Officer and awarded Certificate of attendance after attaining the following course content: Receiving complains/allegations, attending scene of crime, conducting search and arrest, Conducting investigations and Assisting in Prosecution.
April 2007 – May 2007: Human trafficking first responder (ICITAP-USAID)
• I attended a seminar on Human trafficking first responder offered by The Office of ICITAP-USAID and gained knowledge on Identifying source of human trafficking, Attending victims of human trafficking, Combating trafficking to vulnerable people and Solution to human trafficking.
May 2013 – Nov 2013: Second In Command (POLICE TRAINING SCHOOL)
• I successfully passed Assistant Inspector & Second in Command course No. 1/2013/2014 after attaining the following subjects: Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Methods of Instruction (Training Skills), Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
May 2014- Sept 2014: Incidence Commander (ICITAP -USAID)
• I attended a seminar on Incidence Commander offered by The Office of ICITAP-USAID and gained skills on Scene management, Program management, Force escalation, Incident readiness, Communication controller, Crowd control and Election security
Sept 2015-July 2016: Security Operations Technician-CHINA LIBERATION ARMY (P.L.A)
• I attended a course on Military Special Operation offered by China Liberation Army in China and studied the following course content: Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
Jan 2019- March 2019: Field expertise - KIDATU STAFF COLLEGE
• I gained knowledge at TPSC – Kidatu on Management and Control after studying the course on Police Strategic leadership and management, Conflict mitigation, Conflict resolution, Intelligence skills, Disaster management skills, Crime scene management, Public disorder& bomb awareness, Close Quarter Battle (CQB) and Police operations (strategies)
18June –Dec 2021: Assistant Superintendent of Police (ASP)
• I successfully passed Assistant Superintendent of Police course after attaining the following subjects: Leadership and management skills, Disaster management strategies, Problem Solving Skills, Administrative skills, Property/Material management skills, Operation strategies, Security strategies, Crowd control, VIP protection, Stabilization and Project design
04 July -08 July 2022; Recent Advancements in Forensic Science-by Rashtriya Raksha University, Ghandinagar,Gujarat-India.
• Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM ,Blood Spatter Analysis, Digital Forensics, Disaster Victim Identification, Forensic Investigation of IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis.
May 2023 – June 2023: Countering terrorism strategies - Egyptian Police Academy.
• I attended a course on International Countering Terrorism offered by The Egyptian Research Centre, Egypt Police Academy and Ministry of Internal Affairs in Egypt and studied the following courses: Countering terrorism skills, Disaster management, Bomb awareness, Close Quarter Battle, Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
20 Nov - 24 Nov 2023 Explosives, IEDS & Post Blast Procedures – India
• I gained knowledge on Explosives, IEDS & Post Blast Procedures in India and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, Types of IEDS, Management of IEDS, assembling explosives, Detonating explosives and Post blast investigation.
20 August - 30 August 2024 Explosives Hazard Awareness, IEDS & Post Blast Investigation-By Sincerus Global Solution & USA Embassy in Tanzania
• I gained knowledge on Explosives, IEDS & Post investigation procedures and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, Types of IEDS, Management of IEDS, assembling explosives, Detonating explosives and Post blast investigation.
02 September -13 September 2024 Training program on Crime Scene Management at National Forensic Sciences University, Gujarat,India
• To provide the knowledge of crime scene management and the importance of evidences in crime scene: Role & Responsibilities of Forensic Expert & Principles of Forensic Science, Introduction to Crime Scene Management, Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Evidences in Firearms and Forensic Significance, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM, Importance of Crime Scene Management in cases of Structural Collapse, Blood Spatter Analysis, Digital Forensics, Wild Life Crime Investigation, Disaster Victim Identification, Forensic Investigation of Arson Cases & Fire Cases, IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis, Search & Seizure
24 September- 25 September 2024 Terrorist Incident First Response Awareness course NCTPHQ.
• Training enhanced the ability to safely and effectively respond to a terrorist / major incident in the role as an emergency first responder, The Initial Incident response, The safe response to firearms & weapons incidents, Improvised Explosive Devices (IEDs), suspicious packages, evacuation & scene management
17 March-21 March 2025 Physical Security and Stockpile Management course by International Peace Support Training Centre at Humanitarian Peace Support School in Nairobi Kenya.
• Training was in Physical security, Terrorism, Illegal proliferation of arms, Unplanned explosion at munitions sites, Storage of arms and ammunition, Stockpile management, Risk management by United Nations, International Ammunition Technical Guidelines, Application of MOSAIC, ISACS & CASA, Stockpile elimination, Emergence plan and response, Risk management by United Nations, Marking and tracing of small & light weapon, Arms security.
22 July -To date Promoted to Senior Superintendent of Police (S.S.P) I successfully promoted in Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
EDUCATION BACKGROUND:
Sept 2007- July 2010: Bachelor of Arts in Sociology at University of Dar es Salaam
July 2001-May 2004: Advanced Certificate of Secondary Education
Mbalizi High School
Jan 1998- Nov 2001: Ordinary Certificate of Secondary Education
Mafinga Secondary Seminary
Dec 1996-Dec 1997: Pre -Seminary Education
Tosamaganga Pre Seminary
Jan 1990- Nov 1996: Primary Education
Ilala Primary School
OTHER SKILLS:
April 2001-june 2001: Driving course at KILAWENI driving schools
Class A, B, C, D&E
Sept 2007- June 2010: Human rights activist at the University of Dsm
Creating awareness to civilians on human rights and democracy
Access to human international basic rights
Sept 2007-July 2010: An ethical leadership skill by PIRI
Applying leadership skills at a place of work
Quality assurance of service
Sustainable & transformative development
Dec 2012-March 2013: Protection officer at UNHCR
Combating violations of human rights at the refugee's old settlement
Maintaining gender issues at the settlements (SGBV)
Access to basic needs (health, water, power, education$ infrastructure)
OTHER QUALIFICATION: Language(s)-mother tongue-Swahili
OTHER
LANGUAGE (S) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken
production
ENGLISH C1 C1 C2 C1 C2
CHINESE A2 A2 A2 A2 A2
BEMBA A2 A2 A2 A2 A2
KISWAHILI C1 C1 C1 C1 C1
LEVELS: A1/12-Basic user
B1/B2-Independent user
C1/C2Proficient user
Common European Framework of Reference for Languages
Computer Skills--Competent with Microsoft Office programs
-- Experienced with HTML
REFFEREES:
1. DR. DCP.LAZARO BENEDICT MAMBOSASA
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255 783545711
Email: co.dpa@tpf.go.tz
2. PROF.HURUMA SIGALLA
UNIVERSITY OF DAR ESALAAM
DEPARTIMENT OF SOCIOLOGY
Cell: +255 787515657
Email: sigalla@udsm.ac.tz
3. ROGERCE TUMAINI
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255757187068
Email: rogercetumaini@rocketmail.com
------------------------------
Candidate
------------------------------
First Name: Emir
E-Mail Address: emir.mukhtar@hotmail.com
Country: Saudi Arabia
Phone: (+966) 582737497
Current Job Designation: Accountant
Job Designation Applying For: Accountant
Total Years of Experience: 7
Copy your Resume / CV in this box: EMIR MUKHTAR (ACCA, ACPA, SOCPA)
Accounts & Audit Professional
Iqama ID number: 2585077171
SOCPA Membership number 156788
PROFILE SUMMARY
Meticulous, results-driven accounts & audit professional with extensive experience across oil & gas, manufacturing, service, and IT industries. ACCA member skilled in QuickBooks, Odoo, SAP ERP, Microsoft Excel, dedicated to ensuring IFRSs compliance, effective risk management, and optimizing financial processes for enhanced operational efficiency.
Accountant
United Lube Oil Company (Oil Refinery) Jubail Industrial city, Saudi Arabia
Manage Accounts Receivable and Payable: Oversee end-to-end processes for accounts receivable and payable, ensuring timely customer invoicing, collections, and payments to maintain healthy cash flow and vendor/customer relationships.
Achieve Compliance with VAT and ZATCA Requirements: Follow Saudi VAT legislation for preparing monthly VAT returns in compliance with ZATCA's requirements.
General Ledger and Transaction Management: Accurately record financial transactions using double-entry bookkeeping principles, ensuring all entries are properly classified and aligned with accounting standards.
Perform Month-End Closing Activities and Assist in External Audit: Execute month-end closing procedures, including journal entries, reconciliations, and financial reviews, to ensure timely and accurate financial reporting. Besides liaising with the auditors to assist in the conduct of annual audit activity.
Present Ad hoc Reports to Company Management: Prepare various financial and operational reports to support management decision-making and provide insights into business performance
Accountant
MobiCom IT (Telecom Company) Riyadh, Saudi Arabia
Assemble and Update Financial Documents: Ensure correct and timely ledger postings, as well as manage accounts receivable and accounts payable.
Supervise Procurement Functions: Oversee the complete procurement process, including initiating purchase orders, liaising with suppliers, and maintaining stock for optimal economic use.
Ensure VAT Compliance and Reporting: Issue VAT invoices and prepare returns in full compliance with Saudi VAT legislation and ZATCA regulations.
Compose Financial Documents: Prepare financial documents such as balance sheets, profit and loss statements, and cash flow reports to support decision-making
Senior Officer Internal Audit
Orient Group of Companies (Electronics Manufacturer)
Conducted Financial Audits: Undertook rigorous financial investigations to achieve accuracy, averting non-compliance with standards and maintaining the quality of financial statements.
Evaluated Internal Controls: Evaluated and made reasonable improvements on internal and safety controls, pinpointing the areas of weakness and the ways of reinforcing them in to prevent loss of resources and violations.
Prepared Financial Reports: Created and extensive financial reports accompanied with insights to the management regarding making overall strategies and instituting operational changes.
Senior Audit Officer
MCB Islamic Bank
Carried out Risk Controls and Compliance Overview: Reviewed the risk governance framework and compliance measures, in line with the international organizational norms and statutory requirements.
Developed Automate Audit Procedures: Constructed audits that aimed at enhancing automation, reducing procedures necessary for error checks and verification of data in real-time
Financial Professional
Punjab Education Initiatives Management Authority
Monitored Financial Operations and Compliance: Ordered payment to suppliers and licensees within the limitation of authority and per regulatory requirements.
Ordered Timely Record Provision: Assisted government departments in the rapid supply of necessary records enabling compliance with the regulations for the release of funds.
Billing & Operations Professional
Nextbridge ( Software House)
Coordinated Credit Control and Management Reporting: Worked efficiently with the USA and Pakistan offices in the area of recoveries as well as pending receivables.
Conducted Targeted Financial Analysis: Provided insights into complex operations and upper management strategies through detailed financial analysis.
Accounts Officer
Superior Group of Colleges (Higher Education Provider)
Led Bank Reconciliations: Managed the monthly reconciliation of more than 12 group bank accounts and ensured accurate preparation and presentation of business financial statements and reporting.
Supervised Team Management: Ensured timely communication with 10 accounts officers of the team and engaged with the bank for timely retrieval of the statements and other necessary documents.
EDUCATION
The Association of Chartered Certified Accountants (ACCA, UK)
ACCA Member
Majors: Financial Reporting, Advanced Taxation, and Advanced Audit & Assurance
Oxford Brookes University, UK
Bachelor of Science (Hons) in Applied Accounting
------------------------------
First Name: Emir
E-Mail Address: emir.mukhtar@hotmail.com
Country: Saudi Arabia
Phone: (+966) 582737497
Current Job Designation: Accountant
Job Designation Applying For: Accountant
Total Years of Experience: 7
Copy your Resume / CV in this box: EMIR MUKHTAR (ACCA, ACPA, SOCPA)
Accounts & Audit Professional
Iqama ID number: 2585077171
SOCPA Membership number 156788
PROFILE SUMMARY
Meticulous, results-driven accounts & audit professional with extensive experience across oil & gas, manufacturing, service, and IT industries. ACCA member skilled in QuickBooks, Odoo, SAP ERP, Microsoft Excel, dedicated to ensuring IFRSs compliance, effective risk management, and optimizing financial processes for enhanced operational efficiency.
Accountant
United Lube Oil Company (Oil Refinery) Jubail Industrial city, Saudi Arabia
Manage Accounts Receivable and Payable: Oversee end-to-end processes for accounts receivable and payable, ensuring timely customer invoicing, collections, and payments to maintain healthy cash flow and vendor/customer relationships.
Achieve Compliance with VAT and ZATCA Requirements: Follow Saudi VAT legislation for preparing monthly VAT returns in compliance with ZATCA's requirements.
General Ledger and Transaction Management: Accurately record financial transactions using double-entry bookkeeping principles, ensuring all entries are properly classified and aligned with accounting standards.
Perform Month-End Closing Activities and Assist in External Audit: Execute month-end closing procedures, including journal entries, reconciliations, and financial reviews, to ensure timely and accurate financial reporting. Besides liaising with the auditors to assist in the conduct of annual audit activity.
Present Ad hoc Reports to Company Management: Prepare various financial and operational reports to support management decision-making and provide insights into business performance
Accountant
MobiCom IT (Telecom Company) Riyadh, Saudi Arabia
Assemble and Update Financial Documents: Ensure correct and timely ledger postings, as well as manage accounts receivable and accounts payable.
Supervise Procurement Functions: Oversee the complete procurement process, including initiating purchase orders, liaising with suppliers, and maintaining stock for optimal economic use.
Ensure VAT Compliance and Reporting: Issue VAT invoices and prepare returns in full compliance with Saudi VAT legislation and ZATCA regulations.
Compose Financial Documents: Prepare financial documents such as balance sheets, profit and loss statements, and cash flow reports to support decision-making
Senior Officer Internal Audit
Orient Group of Companies (Electronics Manufacturer)
Conducted Financial Audits: Undertook rigorous financial investigations to achieve accuracy, averting non-compliance with standards and maintaining the quality of financial statements.
Evaluated Internal Controls: Evaluated and made reasonable improvements on internal and safety controls, pinpointing the areas of weakness and the ways of reinforcing them in to prevent loss of resources and violations.
Prepared Financial Reports: Created and extensive financial reports accompanied with insights to the management regarding making overall strategies and instituting operational changes.
Senior Audit Officer
MCB Islamic Bank
Carried out Risk Controls and Compliance Overview: Reviewed the risk governance framework and compliance measures, in line with the international organizational norms and statutory requirements.
Developed Automate Audit Procedures: Constructed audits that aimed at enhancing automation, reducing procedures necessary for error checks and verification of data in real-time
Financial Professional
Punjab Education Initiatives Management Authority
Monitored Financial Operations and Compliance: Ordered payment to suppliers and licensees within the limitation of authority and per regulatory requirements.
Ordered Timely Record Provision: Assisted government departments in the rapid supply of necessary records enabling compliance with the regulations for the release of funds.
Billing & Operations Professional
Nextbridge ( Software House)
Coordinated Credit Control and Management Reporting: Worked efficiently with the USA and Pakistan offices in the area of recoveries as well as pending receivables.
Conducted Targeted Financial Analysis: Provided insights into complex operations and upper management strategies through detailed financial analysis.
Accounts Officer
Superior Group of Colleges (Higher Education Provider)
Led Bank Reconciliations: Managed the monthly reconciliation of more than 12 group bank accounts and ensured accurate preparation and presentation of business financial statements and reporting.
Supervised Team Management: Ensured timely communication with 10 accounts officers of the team and engaged with the bank for timely retrieval of the statements and other necessary documents.
EDUCATION
The Association of Chartered Certified Accountants (ACCA, UK)
ACCA Member
Majors: Financial Reporting, Advanced Taxation, and Advanced Audit & Assurance
Oxford Brookes University, UK
Bachelor of Science (Hons) in Applied Accounting
------------------------------
Candidate
------------------------------
First Name: abdallah
E-Mail Address: aabeda591@gmail.com
Country: Jordan
Phone: 0775843133
Current Job Designation: nothing
Job Designation Applying For: electrical engineering
Total Years of Experience: 0
Copy your Resume / CV in this box: Abdallah Osama Abied
Amman, Jordan | +962 77 584 3133 | aabeda591@gmail.com | linkedin.com/in/abdallah-abied | Jordanian
SUMMARY
Graduated Electrical Engineer with a focus on innovation and system optimization. Well-disciplined, creative,
highly motivated, and cooperative in team projects, volunteering efforts, and professional collaborations to
achieve business objectives.
EDUCATION
Bachelor's degree in electrical engineering. -University of Jordan • Amman, Jordan • 2020 – 2025
Graduation Project - The 5G Network Architecture Analysis and Simulation of key Technologies.
High School Degree - Great Arab Revolt School• Zarqa, Jordan 2020 • Major: Scientific branch Average: 93.8%
COURSES AND CERTIFIED
▪ 5G Core: Architecture, Protocols, and Deployment | Udemy.
▪ Introduction to 5G | My communication Academy
▪ Introduction in PLC | JEA
▪ Electric Vehicles | volt training academy.
EXPERIENCE
Electrical Engineering Intern – CEGCO (Zarqa Power Plant, ACWA Power) Jul–Sep 2025
▪ Trained on combined cycle power plant systems (Gas Turbines, Steam Turbines, HRSG).
▪ Assisted in electrical systems maintenance and applied HSE safety procedures.
SKILLS AND STRENGTHS
Technical Skills
▪ Good Knowledge of Cellular systems.
▪ Network coverage visualization and simulation utilizing Atoll software.
▪ Power distribution systems analysis software; ETAP and Power World.
▪ MATLAB, AutoCAD, and Microsoft Office (Word, PowerPoint, and Excel).
▪ Basics of programming using C++, and MATLAB.
Soft Skills
▪ Problem-solving, Communication skills, Time management, Leadership, creativity, Critical thinking,
Organization, and Conflict resolution.
VOLUNTEERING
▪ Excellent communication, teamwork and collaboration skills through my role as a member of the
IEEE Team at the University of Jordan.
PROJECTS
▪ Coverage of the University of Jordan's area using Atoll software.
• Utilized Atoll software to visualize and simulate 2G coverage at The University of Jordan, providing
valuable insights into network performance and areas for potential improvement.
▪ Design a protective scheme for a given power system that is radially connected: Analysis and
Simulation using the ETAP program.
▪ Designing Hardware of FM Transmitter.
LANGUAGE
▪ Arabic: Mother Tongue.
▪ English: Very Good.
------------------------------
First Name: abdallah
E-Mail Address: aabeda591@gmail.com
Country: Jordan
Phone: 0775843133
Current Job Designation: nothing
Job Designation Applying For: electrical engineering
Total Years of Experience: 0
Copy your Resume / CV in this box: Abdallah Osama Abied
Amman, Jordan | +962 77 584 3133 | aabeda591@gmail.com | linkedin.com/in/abdallah-abied | Jordanian
SUMMARY
Graduated Electrical Engineer with a focus on innovation and system optimization. Well-disciplined, creative,
highly motivated, and cooperative in team projects, volunteering efforts, and professional collaborations to
achieve business objectives.
EDUCATION
Bachelor's degree in electrical engineering. -University of Jordan • Amman, Jordan • 2020 – 2025
Graduation Project - The 5G Network Architecture Analysis and Simulation of key Technologies.
High School Degree - Great Arab Revolt School• Zarqa, Jordan 2020 • Major: Scientific branch Average: 93.8%
COURSES AND CERTIFIED
▪ 5G Core: Architecture, Protocols, and Deployment | Udemy.
▪ Introduction to 5G | My communication Academy
▪ Introduction in PLC | JEA
▪ Electric Vehicles | volt training academy.
EXPERIENCE
Electrical Engineering Intern – CEGCO (Zarqa Power Plant, ACWA Power) Jul–Sep 2025
▪ Trained on combined cycle power plant systems (Gas Turbines, Steam Turbines, HRSG).
▪ Assisted in electrical systems maintenance and applied HSE safety procedures.
SKILLS AND STRENGTHS
Technical Skills
▪ Good Knowledge of Cellular systems.
▪ Network coverage visualization and simulation utilizing Atoll software.
▪ Power distribution systems analysis software; ETAP and Power World.
▪ MATLAB, AutoCAD, and Microsoft Office (Word, PowerPoint, and Excel).
▪ Basics of programming using C++, and MATLAB.
Soft Skills
▪ Problem-solving, Communication skills, Time management, Leadership, creativity, Critical thinking,
Organization, and Conflict resolution.
VOLUNTEERING
▪ Excellent communication, teamwork and collaboration skills through my role as a member of the
IEEE Team at the University of Jordan.
PROJECTS
▪ Coverage of the University of Jordan's area using Atoll software.
• Utilized Atoll software to visualize and simulate 2G coverage at The University of Jordan, providing
valuable insights into network performance and areas for potential improvement.
▪ Design a protective scheme for a given power system that is radially connected: Analysis and
Simulation using the ETAP program.
▪ Designing Hardware of FM Transmitter.
LANGUAGE
▪ Arabic: Mother Tongue.
▪ English: Very Good.
------------------------------
Candidate
------------------------------
First Name: Syed Muhammad Owais
E-Mail Address: syedowais046@gmail.com
Country: Saudi Arabia
Phone: 0503099681
Current Job Designation: Sr. Technical Coordinator
Job Designation Applying For: CAFM Specialist
Total Years of Experience: 5
Copy your Resume / CV in this box: Sr. Technical Coordinator / CAFM Administrative – EFSIM FACILITIES SERVICES – NEOM
+966503099681 – Tabuk, Duba KSA – syedowais046@gmail.com linkedin.com/in/syed-owais-627b18196
PROFESSIONAL SUMMARY …………………………………………………………………………………………………………………………………………………………………………….…….
Results-driven Senior Technical Coordinator with 4+ years of experience in facility management, CAFM administration, and team leadership.
Skilled in optimizing workflows, ensuring SLA/KPI compliance, and delivering high-value projects. Successfully led a CAFM system handover to a
new service provider with zero operational disruption. Proven expertise in strategic planning, asset/work order management, and staff training.
AREASOF EXPERTISE……………………………………………………………………………………………………………………………………………………………………….……….…………
Dashboard & Report
Generation
SLA & KPI Monitoring Work Control Center Operations Document Control
& Technical
Documentation
Technical Proficiency
(CAFM, Maximo, BIM 360)
Team Supervision &
Mentoring
Client Coordination
Preventive Maintenance
Scheduling
Project Management & Planning Asset & Work
Order Management
PROFESSIONAL EXPERIENCE…………………………………………………………………………......…………………………………………………………………………………………………
NEOM OXAGON COMMUNITY
POSITION: Sr. TECHNICAL COORDINATOR
JULY 2025 – Present
Employer: EFS Facilities Services
Client: NEOM
Preparation& submission of monthly KPI reports& ensuring the contractual SLAs are met. Preparation & submission of
all the supporting and backup documents for the monthly KPI report. Records management and archiving of hard
copies. Enterprise content management. Arranged corporate meetings. Preparing and Issuing Minutes of Meetings.
Responsibilities:
• Managed day-to-day technical operations across MEP and civil teams, ensuring compliance with KPIs and contractual SLAs.
• Supervise and mentor technical coordinators, allocating resources, reviewing work orders, and approving key deliverables.
• Led the complete CAFM system handover process to Service Providers, including data migration, user access deactivation, documentation
transfer, and training sessions for the incoming team to ensure a seamless operational transition.
• Represent the technical department in high-level client meetings and prepare executive reports.
Key Achievements:
➢ Awarded Certificate of Appreciation by NEOM Operations Team (Mar-2025) for outstanding performance and contribution to facility
operations.🔗
NEOM OXAGON COMMUNITY
POSITION: TECHNICAL COORDINATOR
APRIL 2024 – JUNE 2025
Employer: EFS Facilities Services
Responsibilities:
• Prepared and submitted monthly KPI reports with supporting documents, ensuring contractual SLAs were met.
• Coordinated with contractors, clients, and technical teams to resolve operational issues.
• Scheduled and assigned work orders in alignment with priority levels and SLA targets.
• Coordinated material requests and procurement for maintenance and project activities.
• Supported site mobilization, asset tagging, and technical surveys during project transitions or handovers.
• Tracked and escalated unresolved issues or delays for timely resolution.
• Prepared Minutes of Meetings and maintained records management and enterprise content systems.
Key Achievements:
➢ Received Certificate of Appreciation from EFS Facilities Services (Aug 2024) for exceptional service and performance excellence.🔗
NEOM OXAGON COMMUNITY
POSITION: CAFM ADMINISTRATOR
DECEMBER 2021 – MARCH 2024
Employer: EFS Facilities Services
Responsibilities:
• Operated and maintained the CAFM system for accurate logging, updating, and closing of work orders and service requests.
• Created and managed preventive maintenance schedules, ensuring timely generation and assignment of PPM tasks.
• Monitored SLA/KPI compliance by generating customized reports and dashboards for internal and client review.
• Coordinated with technical teams to resolve reactive and scheduled maintenance tasks
• Delivered CAFM training and technical support to staff, improving process efficiency.
Key Achievements:
➢ Honored with Certificate of Appreciation by EFS Facilities Services (Sep 2022) for dedication and technical support.🔗
NEOM OXAGON COMMUNITY
POSITION: Operations Specialist
JANUARY 2017 – NOVEMBER 2021
Employer: K-ELECTRIC – Karachi, Pakistan
Responsibilities:
• Managed engine readings and maintained preventive, predictive, and corrective maintenance records.
• Ensured accurate documentation and compliance with operational standards.
EDUCATION & CERTIFICATIONS:
• 2025 – MAXIMO Certification🔗
• 2024 – Asset Management System – (ALISON) 🔗
• 2021 – Computerized Maintenance Management System (CMMS) – Board of Technical Education – First Division🔗
• 2019 – Diploma of Associate Engineer (Electrical) – Sindh Board of Technical Education, Karachi – First Division.🔗
• 2014 – Intermediate (Pre-Engineering) – Board of Intermediate Education, Karachi – Second Division. 🔗
• 2012 – Matriculation (Science) – Board of Secondary Education, Karachi – First Division. �
------------------------------
First Name: Syed Muhammad Owais
E-Mail Address: syedowais046@gmail.com
Country: Saudi Arabia
Phone: 0503099681
Current Job Designation: Sr. Technical Coordinator
Job Designation Applying For: CAFM Specialist
Total Years of Experience: 5
Copy your Resume / CV in this box: Sr. Technical Coordinator / CAFM Administrative – EFSIM FACILITIES SERVICES – NEOM
+966503099681 – Tabuk, Duba KSA – syedowais046@gmail.com linkedin.com/in/syed-owais-627b18196
PROFESSIONAL SUMMARY …………………………………………………………………………………………………………………………………………………………………………….…….
Results-driven Senior Technical Coordinator with 4+ years of experience in facility management, CAFM administration, and team leadership.
Skilled in optimizing workflows, ensuring SLA/KPI compliance, and delivering high-value projects. Successfully led a CAFM system handover to a
new service provider with zero operational disruption. Proven expertise in strategic planning, asset/work order management, and staff training.
AREASOF EXPERTISE……………………………………………………………………………………………………………………………………………………………………….……….…………
Dashboard & Report
Generation
SLA & KPI Monitoring Work Control Center Operations Document Control
& Technical
Documentation
Technical Proficiency
(CAFM, Maximo, BIM 360)
Team Supervision &
Mentoring
Client Coordination
Preventive Maintenance
Scheduling
Project Management & Planning Asset & Work
Order Management
PROFESSIONAL EXPERIENCE…………………………………………………………………………......…………………………………………………………………………………………………
NEOM OXAGON COMMUNITY
POSITION: Sr. TECHNICAL COORDINATOR
JULY 2025 – Present
Employer: EFS Facilities Services
Client: NEOM
Preparation& submission of monthly KPI reports& ensuring the contractual SLAs are met. Preparation & submission of
all the supporting and backup documents for the monthly KPI report. Records management and archiving of hard
copies. Enterprise content management. Arranged corporate meetings. Preparing and Issuing Minutes of Meetings.
Responsibilities:
• Managed day-to-day technical operations across MEP and civil teams, ensuring compliance with KPIs and contractual SLAs.
• Supervise and mentor technical coordinators, allocating resources, reviewing work orders, and approving key deliverables.
• Led the complete CAFM system handover process to Service Providers, including data migration, user access deactivation, documentation
transfer, and training sessions for the incoming team to ensure a seamless operational transition.
• Represent the technical department in high-level client meetings and prepare executive reports.
Key Achievements:
➢ Awarded Certificate of Appreciation by NEOM Operations Team (Mar-2025) for outstanding performance and contribution to facility
operations.🔗
NEOM OXAGON COMMUNITY
POSITION: TECHNICAL COORDINATOR
APRIL 2024 – JUNE 2025
Employer: EFS Facilities Services
Responsibilities:
• Prepared and submitted monthly KPI reports with supporting documents, ensuring contractual SLAs were met.
• Coordinated with contractors, clients, and technical teams to resolve operational issues.
• Scheduled and assigned work orders in alignment with priority levels and SLA targets.
• Coordinated material requests and procurement for maintenance and project activities.
• Supported site mobilization, asset tagging, and technical surveys during project transitions or handovers.
• Tracked and escalated unresolved issues or delays for timely resolution.
• Prepared Minutes of Meetings and maintained records management and enterprise content systems.
Key Achievements:
➢ Received Certificate of Appreciation from EFS Facilities Services (Aug 2024) for exceptional service and performance excellence.🔗
NEOM OXAGON COMMUNITY
POSITION: CAFM ADMINISTRATOR
DECEMBER 2021 – MARCH 2024
Employer: EFS Facilities Services
Responsibilities:
• Operated and maintained the CAFM system for accurate logging, updating, and closing of work orders and service requests.
• Created and managed preventive maintenance schedules, ensuring timely generation and assignment of PPM tasks.
• Monitored SLA/KPI compliance by generating customized reports and dashboards for internal and client review.
• Coordinated with technical teams to resolve reactive and scheduled maintenance tasks
• Delivered CAFM training and technical support to staff, improving process efficiency.
Key Achievements:
➢ Honored with Certificate of Appreciation by EFS Facilities Services (Sep 2022) for dedication and technical support.🔗
NEOM OXAGON COMMUNITY
POSITION: Operations Specialist
JANUARY 2017 – NOVEMBER 2021
Employer: K-ELECTRIC – Karachi, Pakistan
Responsibilities:
• Managed engine readings and maintained preventive, predictive, and corrective maintenance records.
• Ensured accurate documentation and compliance with operational standards.
EDUCATION & CERTIFICATIONS:
• 2025 – MAXIMO Certification🔗
• 2024 – Asset Management System – (ALISON) 🔗
• 2021 – Computerized Maintenance Management System (CMMS) – Board of Technical Education – First Division🔗
• 2019 – Diploma of Associate Engineer (Electrical) – Sindh Board of Technical Education, Karachi – First Division.🔗
• 2014 – Intermediate (Pre-Engineering) – Board of Intermediate Education, Karachi – Second Division. 🔗
• 2012 – Matriculation (Science) – Board of Secondary Education, Karachi – First Division. �
------------------------------
Candidate
------------------------------
First Name: KRITIKA MADAAN
E-Mail Address: madaankritika8@gmail.com
Country: India
Phone: 09821691346
Current Job Designation: Administrative Assistant
Job Designation Applying For: Supply Control Coordinator
Total Years of Experience: 4.5
Copy your Resume / CV in this box: KRITIKA MADAAN
Mobile: +91 9821691346
Email: madaankritika8@gmail.com
LinkedIn: linkedin.com/in/kritika-madaan-99400b20a
Gender: Female | Date of Birth: 10th Aug 1996
Nationality: Indian
Address: 703/A Wing Shri Nidhi Heights Mumbai Maharashtra 401103
________________________________________
SUPPLY CHAIN & LOGISTICS COORDINATOR | ORDER-TO-DELIVERY CONTROL | 3PL & SCHEDULING
PROFILE & VALUE
Supply chain and operations coordinator with 4.5 years' experience across manufacturing, logistics, and office operations. Plans supply and production schedules, balances vendor allocations, and controls order flow from entry to delivery to protect lead times. Coordinates 3PLs and last-mile dispatch; tracks shipments, resolves delays, and upholds customer SLAs. Maintains inventory accuracy, standardizes SOPs, and improves document control to reduce rework and handoffs. Proficient in Excel (Pivot Tables, VLOOKUP), ERP/MRP and WMS/TMS exposure, and carrier portals (UPS, Canpar, FedEx, DHL, Purolator). Known for clear stakeholder communication, tight follow-through on action items, and steady process improvements suited to UAE supply chain and logistics teams. SKILLS
Core Skills
Supply & Demand Planning • Production Scheduling • Order Management • Inventory Control • Logistics Coordination (First/Last-Mile) • Vendor & 3PL Management • Customer Communication & Escalations • KPI/SLA Tracking • Document Control • Meeting & Stakeholder Management • Standard Operating Procedures (SOPs) • Continuous Improvement • Data Entry Accuracy • Route Planning • Basic Cost Control & Invoicing
Tools & Technologies
Microsoft Excel (Pivot Tables, VLOOKUP, data cleaning) • Microsoft Office (Word, PowerPoint, Outlook) • WMS/TMS exposure • ERP/MRP exposure • Carrier portals (UPS, Canpar, FedEx, DHL, Purolator)
WORK EXPERIENCE
Administrative Assistant
Arms & Skills Pvt Ltd, Mumbai, India | Jan 2025 – Present
• Managed inboxes and responded to internal and external queries, ensuring timely resolution and clear documentation.
• Scheduled meetings, travel, and cross-functional appointments; maintained team calendars to avoid conflicts.
• Prepared, edited, and proofread letters, reports, and standard templates; ensured version control for final documents.
• Maintained digital and physical filing systems, improving retrieval time for records and policy documents.
• Monitored office supplies and assets; raised purchase requests and tracked deliveries.
• Logged and tracked facility and equipment issues; coordinated with vendors for quick turnaround.
• Prepared meeting agendas, captured minutes and action items, and followed up to closure.
• Updated administrative SOPs and policy manuals to reflect current practices and compliance needs.
Supply Control Coordinator
Centra Windows Ltd, Langley, BC | Jun 2022 – Dec 2024
• Planned and coordinated operational logistics; created work schedules and standardized procedures to stabilize throughput.
• Balanced purchase volumes across multiple vendors per agreed quotas, preventing stockouts and excess inventory.
• Processed orders with high accuracy and consistency, removing bottlenecks and protecting production lead times.
• Aligned production schedules with installation timelines and delivery dates based on forecasts and available resources.
• Monitored shipment status; alerted branch managers to delays and provided clear, frequent updates to customers.
• Cross-trained with teammates to flex capacity across order entry, scheduling, and customer support during peak periods.
Courier Service Coordinator
Skymart Shipping & Logistics, Surrey, BC | Dec 2021 – May 2022
• Coordinated daily pickups and deliveries across locations; maintained accurate route plans and manifests.
• Tracked inventory and outbound consignments; reconciled counts against system records and carrier scans.
• Resolved shipping issues (lost/damaged items, delays); escalated to carriers and internal teams with evidence.
• Generated carrier labels (UPS, Canpar, FedEx, DHL, Purolator) and ensured compliant packaging and documentation.
• Maintained client account records; processed invoices and verified charges before submission.
• Organized the mailroom and enforced receiving/dispatch SOPs to improve turnaround time.
Customer Service Representative
Wet Cleaner, Victoria, BC | Apr 2021 – Oct 2021
• Handled customer enquiries across phone, email, and in-person channels; logged issues and resolutions.
• Resolved complaints by coordinating with operations and ensuring timely callbacks and status updates.
• Collaborated with colleagues to maintain service standards during high-volume periods.
EDUCATION
Post Graduate Diploma in Operations and Supply Chain Management
Kwantlen Polytechnic University, Surrey, BC | Jan 2021 – May 2022
Bachelor's in Zoology
Indira Gandhi National Open University, New Delhi, India | May 2015 – Apr 2018
SELECTED CONTRIBUTIONS & IMPACT
• Standardized order processing steps to reduce rework and missed handoffs between scheduling and production.
• Improved visibility of shipment status by introducing routine update checkpoints for stakeholders and customers.
• Tightened document control by introducing consistent templates and file-naming conventions for reports and SOPs.
------------------------------
First Name: KRITIKA MADAAN
E-Mail Address: madaankritika8@gmail.com
Country: India
Phone: 09821691346
Current Job Designation: Administrative Assistant
Job Designation Applying For: Supply Control Coordinator
Total Years of Experience: 4.5
Copy your Resume / CV in this box: KRITIKA MADAAN
Mobile: +91 9821691346
Email: madaankritika8@gmail.com
LinkedIn: linkedin.com/in/kritika-madaan-99400b20a
Gender: Female | Date of Birth: 10th Aug 1996
Nationality: Indian
Address: 703/A Wing Shri Nidhi Heights Mumbai Maharashtra 401103
________________________________________
SUPPLY CHAIN & LOGISTICS COORDINATOR | ORDER-TO-DELIVERY CONTROL | 3PL & SCHEDULING
PROFILE & VALUE
Supply chain and operations coordinator with 4.5 years' experience across manufacturing, logistics, and office operations. Plans supply and production schedules, balances vendor allocations, and controls order flow from entry to delivery to protect lead times. Coordinates 3PLs and last-mile dispatch; tracks shipments, resolves delays, and upholds customer SLAs. Maintains inventory accuracy, standardizes SOPs, and improves document control to reduce rework and handoffs. Proficient in Excel (Pivot Tables, VLOOKUP), ERP/MRP and WMS/TMS exposure, and carrier portals (UPS, Canpar, FedEx, DHL, Purolator). Known for clear stakeholder communication, tight follow-through on action items, and steady process improvements suited to UAE supply chain and logistics teams. SKILLS
Core Skills
Supply & Demand Planning • Production Scheduling • Order Management • Inventory Control • Logistics Coordination (First/Last-Mile) • Vendor & 3PL Management • Customer Communication & Escalations • KPI/SLA Tracking • Document Control • Meeting & Stakeholder Management • Standard Operating Procedures (SOPs) • Continuous Improvement • Data Entry Accuracy • Route Planning • Basic Cost Control & Invoicing
Tools & Technologies
Microsoft Excel (Pivot Tables, VLOOKUP, data cleaning) • Microsoft Office (Word, PowerPoint, Outlook) • WMS/TMS exposure • ERP/MRP exposure • Carrier portals (UPS, Canpar, FedEx, DHL, Purolator)
WORK EXPERIENCE
Administrative Assistant
Arms & Skills Pvt Ltd, Mumbai, India | Jan 2025 – Present
• Managed inboxes and responded to internal and external queries, ensuring timely resolution and clear documentation.
• Scheduled meetings, travel, and cross-functional appointments; maintained team calendars to avoid conflicts.
• Prepared, edited, and proofread letters, reports, and standard templates; ensured version control for final documents.
• Maintained digital and physical filing systems, improving retrieval time for records and policy documents.
• Monitored office supplies and assets; raised purchase requests and tracked deliveries.
• Logged and tracked facility and equipment issues; coordinated with vendors for quick turnaround.
• Prepared meeting agendas, captured minutes and action items, and followed up to closure.
• Updated administrative SOPs and policy manuals to reflect current practices and compliance needs.
Supply Control Coordinator
Centra Windows Ltd, Langley, BC | Jun 2022 – Dec 2024
• Planned and coordinated operational logistics; created work schedules and standardized procedures to stabilize throughput.
• Balanced purchase volumes across multiple vendors per agreed quotas, preventing stockouts and excess inventory.
• Processed orders with high accuracy and consistency, removing bottlenecks and protecting production lead times.
• Aligned production schedules with installation timelines and delivery dates based on forecasts and available resources.
• Monitored shipment status; alerted branch managers to delays and provided clear, frequent updates to customers.
• Cross-trained with teammates to flex capacity across order entry, scheduling, and customer support during peak periods.
Courier Service Coordinator
Skymart Shipping & Logistics, Surrey, BC | Dec 2021 – May 2022
• Coordinated daily pickups and deliveries across locations; maintained accurate route plans and manifests.
• Tracked inventory and outbound consignments; reconciled counts against system records and carrier scans.
• Resolved shipping issues (lost/damaged items, delays); escalated to carriers and internal teams with evidence.
• Generated carrier labels (UPS, Canpar, FedEx, DHL, Purolator) and ensured compliant packaging and documentation.
• Maintained client account records; processed invoices and verified charges before submission.
• Organized the mailroom and enforced receiving/dispatch SOPs to improve turnaround time.
Customer Service Representative
Wet Cleaner, Victoria, BC | Apr 2021 – Oct 2021
• Handled customer enquiries across phone, email, and in-person channels; logged issues and resolutions.
• Resolved complaints by coordinating with operations and ensuring timely callbacks and status updates.
• Collaborated with colleagues to maintain service standards during high-volume periods.
EDUCATION
Post Graduate Diploma in Operations and Supply Chain Management
Kwantlen Polytechnic University, Surrey, BC | Jan 2021 – May 2022
Bachelor's in Zoology
Indira Gandhi National Open University, New Delhi, India | May 2015 – Apr 2018
SELECTED CONTRIBUTIONS & IMPACT
• Standardized order processing steps to reduce rework and missed handoffs between scheduling and production.
• Improved visibility of shipment status by introducing routine update checkpoints for stakeholders and customers.
• Tightened document control by introducing consistent templates and file-naming conventions for reports and SOPs.
------------------------------
Candidate
------------------------------
First Name: FATHIMA AFRIN
E-Mail Address: fathimaafrin063@gmail.com
Country: India
Phone: +91 9108142986
Current Job Designation: Associate Consultant
Job Designation Applying For: SAP SD Consultant
Total Years of Experience: 5
Copy your Resume / CV in this box: Career Snapshot
FATHIMA AFRIN
Certified SAP SD Consultant | SAP Badge
Phone: +91 9108142986
Email: fathimaafrin063@gmail.com
LinkedIn: www.linkedin.com/in/fathima-afrin-250133197
Address: Bangalore, India | Nationality: Indian | Date of Birth: 14/06/1999
SAP SD Consultant with 5+ years of experience in configuring, implementing, and supporting the SAP SD module, including SAP S/4HANA.
Experienced in leading SAP SD projects, resolving business-critical issues, and supporting cross-functional modules. Extensive experience with
Telecom clients like Alcatel-Lucent and Avaya. Proven ability to optimize sales processes and integrate SAP SD with MM, FI, and ABAP to
improve operational efficiency.
Key Highlights
• Certified SAP SD Consultant with expertise in SAP S/4HANA, Billing & Revenue Innovation Management, and Subscription Order
Management
• As a Configuration Manager, managed configuration and release coordination using SAP Solution Manager and CHARM Tool for
stability across environments
• Adept in SAP SD support, incident management, change request handling, and production support
• Successful project delivery involving order management, billing processes, pricing condition management, and sales process
automation
• Proficient in SAP FIORI, Salesforce, LSMW, IDOCS, Postman, and SAP Solution Manager for system optimization and integration
Professional Experience
Associate Consultant
Capgemini | Jun 2022 – Present
• Lead SAP SD configurations and cross-functional integrations within SAP S/4HANA for multiple clients
• Managed incident resolution, change requests, and support tickets within SLA for Sales and Distribution processes
• Conducted functional unit testing and trained business users on SAP SD modules
• Optimized pricing procedures, sales order management, and billing processes to enhance operational efficiency
Operational Associate
Fusion CX | Apr 2021 – Oct 2021
• Managed SAP SD incident handling, including configuration adjustments for order processing and invoicing
• Supported inventory management by providing real-time updates on stock availability and product catalogs
• Worked with IT teams to resolve advanced system issues and deliver updates and new features on time
• Conducted quality assurance tests and participated in preparing business process documentation
Projects
Configuration Manager (Associate Consultant)
Alcatel-Lucent Enterprise (Telecom Industry) | Jan 2023 – Present
• Managed configuration management processes, including version control, change tracking, and release coordination
• Maintained documentation and supported internal/external audits with required evidence
• Tracked and maintained ticketing details, including configuration and change requests, using the TDW tool with associated effort estimations
• Managed enhancement requests (ERs) for environment and deployment updates.
• Maintained CMDB to ensure up-to-date configuration items (CIs)
• Prepared periodic reports on configuration status, configuration management, and configuration Audit documents, including change
history, and deployment readiness
SAP SD Consultant (Support Project)
Alcatel-Lucent Enterprise | Jan 2023 – Present
• Maintained, optimized, and troubleshot the SAP SD module, supporting sales processes, order management, billing, delivery, and pricing for
smooth operations at Alcatel-Lucent Enterprise
• Managed orders through POSTMAN, EDI, and EBUY, and worked with LSMW to create condition records and update order reasons
• Utilized IDOCs, HANSTA, HANMOV, VFX3, and EDICOM interfaces for smooth data integration
• Analyzed business requirements and resolved P2 & P3 tickets within SLA, collaborating with the Technical Team on FIORI and
Salesforce developments
• Prepared Test Documents/FS, performed IST and UAT, and handled system documentation for the Knowledge Repository.
• Supported Sales activities across standard sales flows, repair sales, and warranty management, while integrating BAPI function
modules between SAP and EBUY
• Resolved SAP FIORI issues related to sales out, credit processes, and price calculations, and addressed Salesforce concerns regarding
Customer Master data, pricing, and invoices
• Managed pricing procedures and pricing condition records across multiple regions, facilitating smooth pricing updates
• Led change requests (CD/TR) using the CHARM Tool, and implemented enhancements to FIORI search functionality and Invoice PDF
download links
• Enabled Business Partner email notifications for orders and resolved issues through ABAP debugging, program execution, and job runs
• Led configuration management to maintain consistency and compliance across testing, development, and production environments
• Proficient in using SAP ECC Server 7.4, SAP S/4 HANA, SAP Solution Manager, ServiceNow, CHARM Tool, CRD, SharePoint, Microsoft
Office Suite (Word, Excel, PowerPoint), Salesforce Lightning, EDIWIN, SAP FIORI, EBUY (Business Interface), LSMW, and IDOCs
SAP SD Consultant (Implementation Project)
Alcatel-Lucent Enterprise | Jun 2022 – Dec 2022
• Implemented SAP SD at Alcatel-Lucent Enterprise to optimize sales processes, integrate sales, distribution, and customer management,
and improve operational efficiency
• Assisted in the end-to-end creation of the Enterprise structure, Pricing, and Billing for Argentina
• Conducted integration testing (positive and negative)
• Wrote functional specifications and created user manuals
• Delivered user training and supported UAT
• Participated in functional meetings to align on business data
SAP SD Consultant (Support Project)
Avaya (Telecom Industry) | Apr 2021 – Oct 2021
• Developed a scalable e-commerce platform for Avaya to enable online purchases of telecommunication services and products
• Assisted with order processing, addressing issues related to orders and payments
• Handled SAP SD incidents and change requests, and assigned service requests to team members for timely closure
• Prepared business process documentation and performed QA tests on new features
• Supported inventory management with stock availability, product updates, and pricing
Core Competencies & Key Skills
SAP SD & Configuration:
o Enterprise Structure: Definition, Assignment, and Customization for SAP SD, including Plant, Storage Location, and Shipping Point.
o Master Data: Customer master, Material master, Customer material info, Pricing conditions, and Partner functions
o Sales: OTC, Inquiry, Quotation, Sales Order, Rush Order, Cash Order, Return Order, Intercompany sales order, Third-Party Sales,
Consignment Process, Free Goods, Listing/Exclusion, Item Proposal, Special Sales Documents, and Service Contracts
o Billing: Billing Document Type, Credit Memo, Debit Memo, Billing Plan, Invoice List, and Credit Limit Maintenance
o Cross-Module Integration: SAP SD with MM, FI, and ABAP
o Contract Management: Preparation of Quantity, Value, Scheduling Agreement, and Service Contracts
o ASAP Methodologies & Tools: Salesforce, Fiori, LSMW, ServiceNow, SAP Queries
o APIs, BAPIs, BADIs, ABAP debugging, Postman, EDICOM, IDOCs, SalesOut
Tools & Technologies:
o SAP ECC Server 7.4, SAP S/4 HANA, SAP Solution Manager, SAP FIORI, LSMW & IDOCs, Salesforce Lightning, ServiceNow,
Postman, EDIWIN, SAP Billing & Revenue Management.
Process & Testing:
o Incident Management & SLA Compliance, User Acceptance Testing (UAT), Functional Unit Testing (FUT), Integration Testing &
Negative Testing, Process Optimization & Troubleshooting, Change Request Management
Project Management:
o Documentation & Knowledge Management, Business Process Documentation, Client Training & Support, Configuration Management,
Release Coordination, Conflict Resolution, Time Management
Certifications
• SAP Certified Associate – SAP S/4HANA Cloud Private Edition, Sales – 2024
• SAP Certified Associate – SAP Billing and Revenue Innovation Management – Subscription Order Management – 2024
• SAP Certified Associate – SAP S/4HANA Cloud Private Edition, Extended Warehouse Management – 2024
• Business Analyst Certification – 2023
Education
• Bachelor of Engineering (B.E.)
HKBK College of Engineering, VTU | 2016 – 2020
------------------------------
First Name: FATHIMA AFRIN
E-Mail Address: fathimaafrin063@gmail.com
Country: India
Phone: +91 9108142986
Current Job Designation: Associate Consultant
Job Designation Applying For: SAP SD Consultant
Total Years of Experience: 5
Copy your Resume / CV in this box: Career Snapshot
FATHIMA AFRIN
Certified SAP SD Consultant | SAP Badge
Phone: +91 9108142986
Email: fathimaafrin063@gmail.com
LinkedIn: www.linkedin.com/in/fathima-afrin-250133197
Address: Bangalore, India | Nationality: Indian | Date of Birth: 14/06/1999
SAP SD Consultant with 5+ years of experience in configuring, implementing, and supporting the SAP SD module, including SAP S/4HANA.
Experienced in leading SAP SD projects, resolving business-critical issues, and supporting cross-functional modules. Extensive experience with
Telecom clients like Alcatel-Lucent and Avaya. Proven ability to optimize sales processes and integrate SAP SD with MM, FI, and ABAP to
improve operational efficiency.
Key Highlights
• Certified SAP SD Consultant with expertise in SAP S/4HANA, Billing & Revenue Innovation Management, and Subscription Order
Management
• As a Configuration Manager, managed configuration and release coordination using SAP Solution Manager and CHARM Tool for
stability across environments
• Adept in SAP SD support, incident management, change request handling, and production support
• Successful project delivery involving order management, billing processes, pricing condition management, and sales process
automation
• Proficient in SAP FIORI, Salesforce, LSMW, IDOCS, Postman, and SAP Solution Manager for system optimization and integration
Professional Experience
Associate Consultant
Capgemini | Jun 2022 – Present
• Lead SAP SD configurations and cross-functional integrations within SAP S/4HANA for multiple clients
• Managed incident resolution, change requests, and support tickets within SLA for Sales and Distribution processes
• Conducted functional unit testing and trained business users on SAP SD modules
• Optimized pricing procedures, sales order management, and billing processes to enhance operational efficiency
Operational Associate
Fusion CX | Apr 2021 – Oct 2021
• Managed SAP SD incident handling, including configuration adjustments for order processing and invoicing
• Supported inventory management by providing real-time updates on stock availability and product catalogs
• Worked with IT teams to resolve advanced system issues and deliver updates and new features on time
• Conducted quality assurance tests and participated in preparing business process documentation
Projects
Configuration Manager (Associate Consultant)
Alcatel-Lucent Enterprise (Telecom Industry) | Jan 2023 – Present
• Managed configuration management processes, including version control, change tracking, and release coordination
• Maintained documentation and supported internal/external audits with required evidence
• Tracked and maintained ticketing details, including configuration and change requests, using the TDW tool with associated effort estimations
• Managed enhancement requests (ERs) for environment and deployment updates.
• Maintained CMDB to ensure up-to-date configuration items (CIs)
• Prepared periodic reports on configuration status, configuration management, and configuration Audit documents, including change
history, and deployment readiness
SAP SD Consultant (Support Project)
Alcatel-Lucent Enterprise | Jan 2023 – Present
• Maintained, optimized, and troubleshot the SAP SD module, supporting sales processes, order management, billing, delivery, and pricing for
smooth operations at Alcatel-Lucent Enterprise
• Managed orders through POSTMAN, EDI, and EBUY, and worked with LSMW to create condition records and update order reasons
• Utilized IDOCs, HANSTA, HANMOV, VFX3, and EDICOM interfaces for smooth data integration
• Analyzed business requirements and resolved P2 & P3 tickets within SLA, collaborating with the Technical Team on FIORI and
Salesforce developments
• Prepared Test Documents/FS, performed IST and UAT, and handled system documentation for the Knowledge Repository.
• Supported Sales activities across standard sales flows, repair sales, and warranty management, while integrating BAPI function
modules between SAP and EBUY
• Resolved SAP FIORI issues related to sales out, credit processes, and price calculations, and addressed Salesforce concerns regarding
Customer Master data, pricing, and invoices
• Managed pricing procedures and pricing condition records across multiple regions, facilitating smooth pricing updates
• Led change requests (CD/TR) using the CHARM Tool, and implemented enhancements to FIORI search functionality and Invoice PDF
download links
• Enabled Business Partner email notifications for orders and resolved issues through ABAP debugging, program execution, and job runs
• Led configuration management to maintain consistency and compliance across testing, development, and production environments
• Proficient in using SAP ECC Server 7.4, SAP S/4 HANA, SAP Solution Manager, ServiceNow, CHARM Tool, CRD, SharePoint, Microsoft
Office Suite (Word, Excel, PowerPoint), Salesforce Lightning, EDIWIN, SAP FIORI, EBUY (Business Interface), LSMW, and IDOCs
SAP SD Consultant (Implementation Project)
Alcatel-Lucent Enterprise | Jun 2022 – Dec 2022
• Implemented SAP SD at Alcatel-Lucent Enterprise to optimize sales processes, integrate sales, distribution, and customer management,
and improve operational efficiency
• Assisted in the end-to-end creation of the Enterprise structure, Pricing, and Billing for Argentina
• Conducted integration testing (positive and negative)
• Wrote functional specifications and created user manuals
• Delivered user training and supported UAT
• Participated in functional meetings to align on business data
SAP SD Consultant (Support Project)
Avaya (Telecom Industry) | Apr 2021 – Oct 2021
• Developed a scalable e-commerce platform for Avaya to enable online purchases of telecommunication services and products
• Assisted with order processing, addressing issues related to orders and payments
• Handled SAP SD incidents and change requests, and assigned service requests to team members for timely closure
• Prepared business process documentation and performed QA tests on new features
• Supported inventory management with stock availability, product updates, and pricing
Core Competencies & Key Skills
SAP SD & Configuration:
o Enterprise Structure: Definition, Assignment, and Customization for SAP SD, including Plant, Storage Location, and Shipping Point.
o Master Data: Customer master, Material master, Customer material info, Pricing conditions, and Partner functions
o Sales: OTC, Inquiry, Quotation, Sales Order, Rush Order, Cash Order, Return Order, Intercompany sales order, Third-Party Sales,
Consignment Process, Free Goods, Listing/Exclusion, Item Proposal, Special Sales Documents, and Service Contracts
o Billing: Billing Document Type, Credit Memo, Debit Memo, Billing Plan, Invoice List, and Credit Limit Maintenance
o Cross-Module Integration: SAP SD with MM, FI, and ABAP
o Contract Management: Preparation of Quantity, Value, Scheduling Agreement, and Service Contracts
o ASAP Methodologies & Tools: Salesforce, Fiori, LSMW, ServiceNow, SAP Queries
o APIs, BAPIs, BADIs, ABAP debugging, Postman, EDICOM, IDOCs, SalesOut
Tools & Technologies:
o SAP ECC Server 7.4, SAP S/4 HANA, SAP Solution Manager, SAP FIORI, LSMW & IDOCs, Salesforce Lightning, ServiceNow,
Postman, EDIWIN, SAP Billing & Revenue Management.
Process & Testing:
o Incident Management & SLA Compliance, User Acceptance Testing (UAT), Functional Unit Testing (FUT), Integration Testing &
Negative Testing, Process Optimization & Troubleshooting, Change Request Management
Project Management:
o Documentation & Knowledge Management, Business Process Documentation, Client Training & Support, Configuration Management,
Release Coordination, Conflict Resolution, Time Management
Certifications
• SAP Certified Associate – SAP S/4HANA Cloud Private Edition, Sales – 2024
• SAP Certified Associate – SAP Billing and Revenue Innovation Management – Subscription Order Management – 2024
• SAP Certified Associate – SAP S/4HANA Cloud Private Edition, Extended Warehouse Management – 2024
• Business Analyst Certification – 2023
Education
• Bachelor of Engineering (B.E.)
HKBK College of Engineering, VTU | 2016 – 2020
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Candidate
------------------------------
First Name: Arshiya Rifath
E-Mail Address: arshiyarifathshaik@gmail.com
Country: United Arab Emirates
Phone: 0588109014
Current Job Designation: Client Financial Management Analyst
Job Designation Applying For: FP&A Analyst
Total Years of Experience: 5 years overall ; 2 years Post qualification.
Copy your Resume / CV in this box: Arshiya Rifath Shaik
Chartered Accountant
FP&A Analyst
Phone: +971 58 810 9014
Email: arshiyarifathshaik@gmail.com LinkedIn:www.linkedin.com/in/caarshiyarifathshaik
PROFESSIONAL SUMMARY
Chartered Accountant with 5 years of progressive finance experience, including 2 years of post-qualification experience in FP&A. Proven track record in P&L management, budgeting, forecasting, and variance analysis, with demonstrated success in improving forecast accuracy, optimizing costs, and automating financial processes. Skilled at delivering actionable insights and supporting senior leadership through strategic decision-making. Proficient in SAP S/4 HANA and advanced Excel; currently upskilling in Power BI, SQL, and AI-powered FP&A tools. Actively seeking FP&A opportunities in the UAE and available for immediate joining.
EXPERIENCE
CFM Analyst,
Accenture Solutions Private Ltd
Jun 2022 - Apr 2024
Owned full FP&A and P&L management for three major client contracts (2 Fixed Fee, 1 T&M), including the account's highest revenue-generating engagement (forecasted revenue > $46M).
Directed budgeting, forecasting, and multi-year financial planning, ensuring alignment with business objectives and growth targets.
Conducted Forecast vs Actuals analysis and managed rolling forecasts with MIS reporting on revenue, costs, and operational metrics.
Partnered with business and technology leadership as a finance business partner, providing financial guidance and insights to support strategic initiatives. Built advanced Excel financial models and automated reporting and invoicing processes, improving efficiency, accuracy, and visibility into key performance drivers.
Managed revenue recognition per US GAAP, billing compliance, and DSO monitoring, supporting deal pricing and commercial strategy.
Managed month-end, quarter-end, and year-end close activities, including forecast submissions, journal entries, accruals, and adjustments.
Strengthened FP&A governance and internal controls, supporting statutory and internal audits with 100% compliance.
Key Achievements
Improved forecast accuracy by 15-20% by establishing a structured monthly review cycle, strengthening alignment with contract leads. Developed an automated Excel model that streamlined invoicing, cut invoice processing time by 75%, and achieved zero billing errors through accurate and source-driven calculations.
Revived the profit margin of a shortened contract from 6-7% to 15% by optimizing payroll costs through resource pyramid restructuring and eliminating volume-based discounts, no longer justified by the reduced contract size, in partnership with business teams.
Ensured 100% compliance with quarterly internal controls and successfully passed internal audit review with zero deficiencies by implementing a structured forecast review, authorization, and documentation framework.
Articled Assistant,
Sarath and Associates & Sankaran and Krishnan
Oct 2016 - Feb 2020
Led statutory, internal, and concurrent audits for clients spanning global software firms, infrastructure and construction enterprises, international banking institutions, and technology-driven education companies.
Prepared and finalized financial statements under the Companies Act, 2013.
Conducted general ledger reviews, AR/AP aging analysis, and fixed asset verifications.
Ensured regulatory compliance for TDS, PF, and GST filings. Executed data-driven audits for international banking group operations; identified major errors, enabling client correction.
KEY SKILLS
Financial Planning & Analysis (FP&A)
Budgeting & Forecasting
Variance Analysis
P&L Ownership
Financial Modeling
Strategic Business Partnering
Cost Optimization & KPIs
Financial Controllership
Audit & Compliance
Internal Controls & Risk Mitigation Contract Terms Analysis
Advanced Excel
SAP S/4 HANA, Power BI, SQL, AI-powered FP&A Tools (Upskilling)
EDUCATION
CHARTERED ACCOUNTANT (Dec'2021)
The Institute of Chartered Accountants of India (Elective Subject-Financial Services & Capital Markets)
B.COM (COMPUTERS) (Apr'2017)
Sri Krishnadevaraya University, AP
ADDITIONAL INFORMATION
Languages : English, Hindi, Telugu, Urdu
Notice Period : Immediate joiner Current Visa Status : Visit Visa Address : Al Nahda, Dubai
------------------------------
First Name: Arshiya Rifath
E-Mail Address: arshiyarifathshaik@gmail.com
Country: United Arab Emirates
Phone: 0588109014
Current Job Designation: Client Financial Management Analyst
Job Designation Applying For: FP&A Analyst
Total Years of Experience: 5 years overall ; 2 years Post qualification.
Copy your Resume / CV in this box: Arshiya Rifath Shaik
Chartered Accountant
FP&A Analyst
Phone: +971 58 810 9014
Email: arshiyarifathshaik@gmail.com LinkedIn:www.linkedin.com/in/caarshiyarifathshaik
PROFESSIONAL SUMMARY
Chartered Accountant with 5 years of progressive finance experience, including 2 years of post-qualification experience in FP&A. Proven track record in P&L management, budgeting, forecasting, and variance analysis, with demonstrated success in improving forecast accuracy, optimizing costs, and automating financial processes. Skilled at delivering actionable insights and supporting senior leadership through strategic decision-making. Proficient in SAP S/4 HANA and advanced Excel; currently upskilling in Power BI, SQL, and AI-powered FP&A tools. Actively seeking FP&A opportunities in the UAE and available for immediate joining.
EXPERIENCE
CFM Analyst,
Accenture Solutions Private Ltd
Jun 2022 - Apr 2024
Owned full FP&A and P&L management for three major client contracts (2 Fixed Fee, 1 T&M), including the account's highest revenue-generating engagement (forecasted revenue > $46M).
Directed budgeting, forecasting, and multi-year financial planning, ensuring alignment with business objectives and growth targets.
Conducted Forecast vs Actuals analysis and managed rolling forecasts with MIS reporting on revenue, costs, and operational metrics.
Partnered with business and technology leadership as a finance business partner, providing financial guidance and insights to support strategic initiatives. Built advanced Excel financial models and automated reporting and invoicing processes, improving efficiency, accuracy, and visibility into key performance drivers.
Managed revenue recognition per US GAAP, billing compliance, and DSO monitoring, supporting deal pricing and commercial strategy.
Managed month-end, quarter-end, and year-end close activities, including forecast submissions, journal entries, accruals, and adjustments.
Strengthened FP&A governance and internal controls, supporting statutory and internal audits with 100% compliance.
Key Achievements
Improved forecast accuracy by 15-20% by establishing a structured monthly review cycle, strengthening alignment with contract leads. Developed an automated Excel model that streamlined invoicing, cut invoice processing time by 75%, and achieved zero billing errors through accurate and source-driven calculations.
Revived the profit margin of a shortened contract from 6-7% to 15% by optimizing payroll costs through resource pyramid restructuring and eliminating volume-based discounts, no longer justified by the reduced contract size, in partnership with business teams.
Ensured 100% compliance with quarterly internal controls and successfully passed internal audit review with zero deficiencies by implementing a structured forecast review, authorization, and documentation framework.
Articled Assistant,
Sarath and Associates & Sankaran and Krishnan
Oct 2016 - Feb 2020
Led statutory, internal, and concurrent audits for clients spanning global software firms, infrastructure and construction enterprises, international banking institutions, and technology-driven education companies.
Prepared and finalized financial statements under the Companies Act, 2013.
Conducted general ledger reviews, AR/AP aging analysis, and fixed asset verifications.
Ensured regulatory compliance for TDS, PF, and GST filings. Executed data-driven audits for international banking group operations; identified major errors, enabling client correction.
KEY SKILLS
Financial Planning & Analysis (FP&A)
Budgeting & Forecasting
Variance Analysis
P&L Ownership
Financial Modeling
Strategic Business Partnering
Cost Optimization & KPIs
Financial Controllership
Audit & Compliance
Internal Controls & Risk Mitigation Contract Terms Analysis
Advanced Excel
SAP S/4 HANA, Power BI, SQL, AI-powered FP&A Tools (Upskilling)
EDUCATION
CHARTERED ACCOUNTANT (Dec'2021)
The Institute of Chartered Accountants of India (Elective Subject-Financial Services & Capital Markets)
B.COM (COMPUTERS) (Apr'2017)
Sri Krishnadevaraya University, AP
ADDITIONAL INFORMATION
Languages : English, Hindi, Telugu, Urdu
Notice Period : Immediate joiner Current Visa Status : Visit Visa Address : Al Nahda, Dubai
------------------------------
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