------------------------------
First Name: HARSHITH RAJA A
E-Mail Address: harshith3199@gmail.com
Country: India
Phone: +91 9941057166
Current Job Designation: Senior Process Expert
Job Designation Applying For: Logistics Specialist
Total Years of Experience: 5
Copy your Resume / CV in this box: HARSHITH RAJA A
Location: Chennai, India
Mobile: +91 99410 57166
E-mail: harshith3199@gmail.com
LinkedIn: https://www.linkedin.com/in/harshith-raja-5515b7231/
Date of Birth: 03.01.1999 | Nationality: Indian | Gender: Male | Languages: English, Hindi, Tamil, Telugu & Kannada
________________________________________
PROFILE SNAPSHOT
• Logistics and Supply Chain Operations Specialist with 5+ years of experience in hazardous cargo management, port operations, warehousing, ERP systems, SAP MM/PP, and WMS functionalities
• Proficient in streamlining operations and optimizing supply chain visibility across ocean freight and bonded warehouse operations
• Managed inventory, coordinated shipments, ensured compliance with IMO/UN and customs regulations, streamlined operations, and leveraged analytics tools (Power BI, MS Excel) for data-driven decision-making
• Collaborated with cross-functional teams to address complex challenges, effectively manage stakeholder expectations, and communicate clearly to ensure operational excellence and on-time project delivery
FUNCTIONAL SKILLS
• Hazardous Cargo Management & DG Logistics (IMDG Compliance, Risk Management)
• Ocean Freight, Export/Import Planning, Port Operations, Yard Planning
• Warehouse & Inventory Management (WMS), Returns Management, Storage Management
• Cost Control, Procurement Planning, Transportation & Logistics Coordination
• Supply Chain Analytics, Data Analysis
• Shipment Tracking & Documentation
• Freight Forwarding Coordination
• Vendor & Supplier Relationship Management
• Compliance with IMO/UN and Customs Regulations
• Vendor Communication & Negotiation
• Customer Service & Issue Resolution
Soft Skills: Multitasking, Analytical, Cross-functional Collaboration, Team Development & Leadership, and Adaptability
TECHNICAL SKILLS
• SAP MM (Materials Management) & PP (Production Planning) for Purchase Order Creation, Material & Vendor Master, Plant & Storage Management
• Microsoft Office
• Microsoft Excel & Power BI for Data Analysis
WORK EXPERIENCE
Senior Process Expert, A.P. Moller – Maersk, India Sep 2023 – Present
• Perform stringent verification and approval of hazardous cargo shipments, and comply with IMO/UN regulations
• Analyse shipment data to drive operational improvements and enable decision-making
• Coordinate vessel stowage and port clearance and reduce delays in cargo loading
• Maintain high data integrity using Maersk systems (GCSS, RKDC, RKEM, GSIS) for approvals and bookings
• Leverage Salesforce CRM for efficient dashboard creation and tracking operational performance
Logistics Trainee / Intern, PSA International, India Nov 2022 – Jan 2023
• Coordinated and supported port operations and container terminal processes to improve supply chain visibility
• Conducted export/import planning and liaised with internal and external teams for seamless cargo movements
• Conducted data analysis and reporting to optimize yard planning
Inventory Coordinator / Intern, Thiru Rani Logistics Private Limited, India Jul 2022 – Aug 2022
• Tracked and managed goods through WMS to ensure accuracy and timely inbound/outbound movement, and adhered to bonded warehouse regulations
• Coordinated material handling, storage, returns management, and transportation logistics
• Supported the team in cost and inventory control efforts in the warehouse environment
Senior Accounts Receivable Executive, OMEGA Health, India Feb 2022 – Jul 2022
• Managed accounts receivable processes, reconciled and resolved unpaid medical claims and denials
• Maintained constant communication with insurance companies and payers to recover outstanding amounts
Accounts Receivable Caller, AGS Health, India Jan 2020 – Jan 2022
• Collaborated with insurance companies and payers to resolve outstanding claims and expedite payment processing
EDUCATION
• Master of Business Administration (Logistics & Supply Chain Management), MGR University, India, Sep 2021– Apr 2023
CERTIFICATIONS
• Six Sigma Yellow Belt Specialization – Kennesaw State University, Georgia, USA (Through Coursera), Jul 2025
• Supply Chain Management and Analytics – Unilever, Feb 2025
• International Maritime Dangerous Goods – A.P. Moller – Maersk, Sep 2023
• SAP Materials Management – Placement Point Solutions, Apr 2023
AWARDS & RECOGNITION
• Going the Extra Mile Award twice in 2024 (A.P. Moller – Maersk, India)
• Champ of the Month in May 2025 (A.P. Moller – Maersk, India)
• Recognized for exceptional customer support from following organization's representatives: CARGA GLOBAL, SA. DE C.V., M&S Logistics (Brazil), Mavisa Logistics (Ecuador), PREMAC Energy (Colombia), Bel-Star S.A. (Colombia), and Aguila Ammunition (Mexico)
------------------------------
Candidate
------------------------------
First Name: MARCHIO FRANCIS
E-Mail Address: marchiokennedy@gmail.com
Country: United Arab Emirates
Phone: +971 563595043
Current Job Designation: Documentation Executive
Job Designation Applying For: Logistics coordinator / executive
Total Years of Experience: 8
Copy your Resume / CV in this box: MARCHIO FRANCIS
Mobile: +971 56359 5043
Location: Dubai, UAE
E-mail: marchiokennedy@gmail.com
LinkedIn: https://www.linkedin.com/in/marchio-kennedy-b544bb63/
Date of Birth: 10.05.1992 | Nationality: Indian | Gender: Male
________________________________________
SUMMARY
• Warehouse and logistics professional with 8+ years of experience in E-commerce, Supply Chain Management and Logistics operations.
• Skilled in overseeing end-to-end warehouse functions including receiving, storage, inventory management, and dispatch, ensuring accuracy and operational efficiency.
• Proficient in import/export operations, customs clearance, and compliance with regulatory requirements for smooth and timely cargo movement.
• Adept at process optimization, quality control, and performance improvement, consistently meeting KPIs and SLAs. Strong communication and stakeholder management abilities with expertise in team mentoring, escalation handling, and knowledge transfer.
• Experienced in maintaining accurate inventory records, conducting stock audits, and ensuring FIFO/LIFO compliance.
• Highly motivated and detail-oriented, with a commitment to delivering seamless order fulfilment, shipment accuracy, and operational excellence.
SKILL SET
Import & Export Documentation | Customer Support | Issue Resolution | Supply Chain & Logistics Management | Stakeholder Communication | SLA & Quality Management | Risk Assessment | Regulatory Compliance | End-to-End Freight Management | Customer Relationship Management (CRM) | Process Optimization | Continuous Improvement | Team Mentoring | Knowledge Transfer | Performance Analytics
TECHNICAL PROFICIENCY
• Logistics Software: ICEGATE, SAP (basic)
• CRM Tools: Zendesk, Salesforce (basic)
• Microsoft Office Suite: Word, Excel (VLOOKUP, Pivot Tables), PowerPoint
• Communication Platforms: Slack, Microsoft Teams, Outlook
EDUCATION
• Bachelor of Business Management in Shipping - AMET University, Chennai, India | 2013
WORK EXPERIENCE
Documentation Executive | Gayathri Logistics Services, India | Sep 2022 – May 2025
• Directed end-to-end import and export clearance processes, ensuring adherence to Indian Customs regulations and international compliance standards.
• Prepared and accurately filed Bills of Entry, Shipping Bills, and other statutory documentation using ICEGATE.
• Coordinated with Customs officials, shipping lines, freight forwarders, and transporters to ensure seamless cargo handling and on-time delivery.
• Monitored shipment status, resolved bottlenecks, and implemented process improvements to minimize delays and optimize efficiency.
• Maintained accurate documentation and records to support audit and compliance checks.
Senior Customer Support Representative | Groupon Shared Services, India | Oct 2016 – Sep 2021
• Responded to customer inquiries via email and chat, delivering prompt and accurate resolutions.
• Conducted root cause analysis (RCA) to identify recurring issues and recommended corrective actions.
• Managed daily performance metrics, focusing on quality, SLA compliance, and customer experience improvement.
• Handled escalated cases, outbound escalations, and provided knowledge transfer sessions for new employees.
• Collaborated cross-functionally to implement process changes for improved service delivery.
• Delivered exceptional customer service by prioritizing critical issues and developing workarounds for complex problems.
Documentation Executive | Vyaash Logistics, India | July 2013 – April 2015
• Planned and supervised export shipments while ensuring compliance with shipping regulations.
• Managed transportation arrangements, coordinating with suppliers, customers, and internal teams.
• Monitored shipment tracking and provided timely updates to customers.
• Oversaw documentation processes for import and export procedures, ensuring error-free compliance.
Intern (Trainee) | Bollore Logistics, India | Nov 2015 – Apr 2016
• Processed customer orders and coordinated freight documentation during import/export activities.
• Oversaw shipment transfers, ensuring accurate labeling, tracking, and inventory management.
• Maintained shipment records using computer systems to track status and verify quantities.
• Provided real-time updates to customers regarding delays, changes, or issues in shipment delivery.
KEY ACHIEVEMENTS
• Reduced documentation errors through enhanced accuracy checks and SOP implementation.
• Improved cargo clearance timelines, resulting in faster client deliveries and improved customer satisfaction.
• Consistently maintained a SLA compliance rate for response and resolution times.
• Increased customer satisfaction scores year-over-year through service improvements.
• Strengthened customer relationships through improved communication and timely updates.
CERTIFICATIONS
• CISCM/CISCP Certification - Blue Ocean Corporation IPSCMI | 2025
• Diploma in Logistics and Supply Chain Management - STEi Institute | 2016
------------------------------
First Name: MARCHIO FRANCIS
E-Mail Address: marchiokennedy@gmail.com
Country: United Arab Emirates
Phone: +971 563595043
Current Job Designation: Documentation Executive
Job Designation Applying For: Logistics coordinator / executive
Total Years of Experience: 8
Copy your Resume / CV in this box: MARCHIO FRANCIS
Mobile: +971 56359 5043
Location: Dubai, UAE
E-mail: marchiokennedy@gmail.com
LinkedIn: https://www.linkedin.com/in/marchio-kennedy-b544bb63/
Date of Birth: 10.05.1992 | Nationality: Indian | Gender: Male
________________________________________
SUMMARY
• Warehouse and logistics professional with 8+ years of experience in E-commerce, Supply Chain Management and Logistics operations.
• Skilled in overseeing end-to-end warehouse functions including receiving, storage, inventory management, and dispatch, ensuring accuracy and operational efficiency.
• Proficient in import/export operations, customs clearance, and compliance with regulatory requirements for smooth and timely cargo movement.
• Adept at process optimization, quality control, and performance improvement, consistently meeting KPIs and SLAs. Strong communication and stakeholder management abilities with expertise in team mentoring, escalation handling, and knowledge transfer.
• Experienced in maintaining accurate inventory records, conducting stock audits, and ensuring FIFO/LIFO compliance.
• Highly motivated and detail-oriented, with a commitment to delivering seamless order fulfilment, shipment accuracy, and operational excellence.
SKILL SET
Import & Export Documentation | Customer Support | Issue Resolution | Supply Chain & Logistics Management | Stakeholder Communication | SLA & Quality Management | Risk Assessment | Regulatory Compliance | End-to-End Freight Management | Customer Relationship Management (CRM) | Process Optimization | Continuous Improvement | Team Mentoring | Knowledge Transfer | Performance Analytics
TECHNICAL PROFICIENCY
• Logistics Software: ICEGATE, SAP (basic)
• CRM Tools: Zendesk, Salesforce (basic)
• Microsoft Office Suite: Word, Excel (VLOOKUP, Pivot Tables), PowerPoint
• Communication Platforms: Slack, Microsoft Teams, Outlook
EDUCATION
• Bachelor of Business Management in Shipping - AMET University, Chennai, India | 2013
WORK EXPERIENCE
Documentation Executive | Gayathri Logistics Services, India | Sep 2022 – May 2025
• Directed end-to-end import and export clearance processes, ensuring adherence to Indian Customs regulations and international compliance standards.
• Prepared and accurately filed Bills of Entry, Shipping Bills, and other statutory documentation using ICEGATE.
• Coordinated with Customs officials, shipping lines, freight forwarders, and transporters to ensure seamless cargo handling and on-time delivery.
• Monitored shipment status, resolved bottlenecks, and implemented process improvements to minimize delays and optimize efficiency.
• Maintained accurate documentation and records to support audit and compliance checks.
Senior Customer Support Representative | Groupon Shared Services, India | Oct 2016 – Sep 2021
• Responded to customer inquiries via email and chat, delivering prompt and accurate resolutions.
• Conducted root cause analysis (RCA) to identify recurring issues and recommended corrective actions.
• Managed daily performance metrics, focusing on quality, SLA compliance, and customer experience improvement.
• Handled escalated cases, outbound escalations, and provided knowledge transfer sessions for new employees.
• Collaborated cross-functionally to implement process changes for improved service delivery.
• Delivered exceptional customer service by prioritizing critical issues and developing workarounds for complex problems.
Documentation Executive | Vyaash Logistics, India | July 2013 – April 2015
• Planned and supervised export shipments while ensuring compliance with shipping regulations.
• Managed transportation arrangements, coordinating with suppliers, customers, and internal teams.
• Monitored shipment tracking and provided timely updates to customers.
• Oversaw documentation processes for import and export procedures, ensuring error-free compliance.
Intern (Trainee) | Bollore Logistics, India | Nov 2015 – Apr 2016
• Processed customer orders and coordinated freight documentation during import/export activities.
• Oversaw shipment transfers, ensuring accurate labeling, tracking, and inventory management.
• Maintained shipment records using computer systems to track status and verify quantities.
• Provided real-time updates to customers regarding delays, changes, or issues in shipment delivery.
KEY ACHIEVEMENTS
• Reduced documentation errors through enhanced accuracy checks and SOP implementation.
• Improved cargo clearance timelines, resulting in faster client deliveries and improved customer satisfaction.
• Consistently maintained a SLA compliance rate for response and resolution times.
• Increased customer satisfaction scores year-over-year through service improvements.
• Strengthened customer relationships through improved communication and timely updates.
CERTIFICATIONS
• CISCM/CISCP Certification - Blue Ocean Corporation IPSCMI | 2025
• Diploma in Logistics and Supply Chain Management - STEi Institute | 2016
------------------------------
Candidate
------------------------------
First Name: ABDUL AZIZ
E-Mail Address: azizbasheerabdul@gmail.com
Country: India
Phone: azizbasheerabdul@gmail.com
Current Job Designation: Deputy Cluster Manager
Job Designation Applying For: Store Manager
Total Years of Experience: 4
Copy your Resume / CV in this box: ABDUL AZIZ BASHEER
Logistics & Warehouse Operations Leader | Supply Chain Manager
Mobile : +91 81489 92920
E-Mail : azizbasheerabdul@gmail.com
LinkedIn : linkedin.com/in/abdul-dec95/
Personal Details
Gender: Male | Nationality: Indian | Date of Birth: 29-12-1995
Address: Chennai, Tamil Nadu, India
________________________________________
SUMMARY
• Results-driven professional with 4+ years of experience in supply chain, logistics, and operations management across diverse industries, including e-commerce, telecom, and food delivery services
• Proven expertise in inventory management, logistics optimization, and process improvement, consistently achieving high customer satisfaction and operational efficiency
• Demonstrated track record in managing multi-location warehouse operations, driving profitability, and reducing costs while adhering to budget and SLA targets
• Skilled in team leadership, mentoring, and driving continuous improvement through data analysis, KPIs, and Six Sigma methodologies
• Adept at using MS Excel, Power BI, SAP, and other analytical tools to identify operational bottlenecks and implement effective solutions
KEY ACHIEVEMENTS
• Reduced damage, expired, and quality (DEQ) goods, ensuring resource optimization and a significant reduction in losses at Zepto Technologies
• Achieved a Net Promoter Score (NPS) of over 90%, highlighting strong customer satisfaction across multiple delivery hubs
• Brought putaway timelines down to under 6 hours, enhancing inventory accuracy and operational speed at Zepto Technologies
• Led multi-location warehouse operations for major clients, reducing SLA violations by 99% at SF Logistics, while boosting profit margins by 5%
• Launched 6 Distribution Points for Swiggy Instamart, meeting all project timelines and increasing distribution efficiency
• Reduced grading losses in perishable goods to under 2.5% at Ninjacart, optimizing P&L and reducing waste
• Earned promotion from Warehouse Manager to Cluster Manager – South India (SC Project Team, IBOB), and awarded Grade P1.2 for strong leadership and impactful performance at SF Logistics Pvt Ltd – IBOB SCS in 2022
• Promoted to Senior Executive – Relationship & Business Performance from Store Manager in recognition of exceptional performance and leadership at Swiggy – Instamart in 2021
SKILLS
MS Excel | SAP | Power BI | MS PowerPoint | Six Sigma | Supply Chain Management | Logistics Operations | Warehouse Management | Inventory Control | Process Improvement | Cost Optimization | Distribution Management | Vendor Management | Inbound & Outbound Logistics | Operational Excellence | Team Leadership | KPI Monitoring | Data Analysis | Forecasting & Planning | MIS Reporting | Quality Control | Customer Satisfaction Management | Problem Solving | Cross-Functional Coordination | P&L Understanding
PROFESSIONAL EXPERIENCE
Zepto Technologies Pvt Ltd, India Feb 2025 – Present
Deputy Cluster Manager
• Leading and optimizing operational processes to reduce damage, expired, and quality (DEQ) goods, ensuring maximum resource efficiency
• Achieving exceptional customer satisfaction with a Net Promoter Score (NPS) consistently above 90%
• Managing operations across 8 delivery hubs, driving order volume growth while maintaining profitability within budget targets
• Overseeing inbound logistics, including receiving, putaway, and inventory control, ensuring timely and accurate operations
• Reducing putaway time to under 6 hours, improving bin accuracy and operational efficiency
• Managing DEQ Cost Per Order (CPO), minimizing inventory shrinkage and losses through proactive reconciliation
• Preparing detailed MIS reports, utilizing data analysis to pinpoint and address areas for process improvement
• Elevating customer experience by ensuring the accuracy of orders, minimizing issues like missing, damaged, expired, or wrong items
• Spearheading team development through continuous training, mentoring, and performance management, ensuring operational excellence
SF Logistics Pvt Ltd – IBOB SCS, India Nov 2022 – Jan 2025
Cluster Manager | Warehouse Manager
• Managed end-to-end warehouse operations for multiple clients across Chennai, Bangalore, and Cochin, overseeing a diverse portfolio including Chemicals, Grocery, F&V, E-commerce, and Telecom sectors
• Reduced customer SLA violations by 99% through strategic process enhancements and robust operational frameworks
• Controlled P&L, developing pricing strategies that resulted in a 5% improvement in profit margins under the CPU model
• Drove operational efficiency by implementing clear KPIs and fostering a high-performance culture, leading to zero escalations
• Led cross-functional teams to ensure seamless supply chain execution, from procurement to distribution
Swiggy – Instamart, India Sep 2021 – Oct 2022
Senior Executive - Relationship & Business Performance | Store Manager
• Ensured 100% First Time Right (FTR) in packaging through meticulous process management and inventory audits
• Reduced customer complaints in the Instamart grocery segment by over 98%, improving customer retention and satisfaction
• Managed the successful launch of 6 Distribution Points in Chennai, delivering projects on time and within budget
• Expertly handled the logistics and management of perishable goods, ensuring strict adherence to quality standards for dairy, meat, and produce
• Directed store teams, conducting regular performance evaluations, staff scheduling, and meetings to maintain operational consistency
Ninjacart, India Jan 2021 – Aug 2021
Senior Executive
• Innovated and implemented a cost-effective distribution system, resulting in significant operational savings and increased profitability
• Reduced grading losses in perishable goods to less than 2.5%, enhancing city-level P&L and reducing waste
• Oversaw the daily processing of 300+ tons of goods, coordinating first-mile and last-mile logistics with a focus on operational efficiency
• Managed vendor payments and tracked key performance indicators to ensure seamless supply chain operations
EDUCATION
•
• Bachelor of Business Administration (BBA), Mahatma Gandhi Vidyapeeth Institute of Management & Technology, India, 2021
CERTIFICATION
•
• Tower Crane Erection, Maintenance, and Operation, Construction Industry Development Council, India, 2015
------------------------------
First Name: ABDUL AZIZ
E-Mail Address: azizbasheerabdul@gmail.com
Country: India
Phone: azizbasheerabdul@gmail.com
Current Job Designation: Deputy Cluster Manager
Job Designation Applying For: Store Manager
Total Years of Experience: 4
Copy your Resume / CV in this box: ABDUL AZIZ BASHEER
Logistics & Warehouse Operations Leader | Supply Chain Manager
Mobile : +91 81489 92920
E-Mail : azizbasheerabdul@gmail.com
LinkedIn : linkedin.com/in/abdul-dec95/
Personal Details
Gender: Male | Nationality: Indian | Date of Birth: 29-12-1995
Address: Chennai, Tamil Nadu, India
________________________________________
SUMMARY
• Results-driven professional with 4+ years of experience in supply chain, logistics, and operations management across diverse industries, including e-commerce, telecom, and food delivery services
• Proven expertise in inventory management, logistics optimization, and process improvement, consistently achieving high customer satisfaction and operational efficiency
• Demonstrated track record in managing multi-location warehouse operations, driving profitability, and reducing costs while adhering to budget and SLA targets
• Skilled in team leadership, mentoring, and driving continuous improvement through data analysis, KPIs, and Six Sigma methodologies
• Adept at using MS Excel, Power BI, SAP, and other analytical tools to identify operational bottlenecks and implement effective solutions
KEY ACHIEVEMENTS
• Reduced damage, expired, and quality (DEQ) goods, ensuring resource optimization and a significant reduction in losses at Zepto Technologies
• Achieved a Net Promoter Score (NPS) of over 90%, highlighting strong customer satisfaction across multiple delivery hubs
• Brought putaway timelines down to under 6 hours, enhancing inventory accuracy and operational speed at Zepto Technologies
• Led multi-location warehouse operations for major clients, reducing SLA violations by 99% at SF Logistics, while boosting profit margins by 5%
• Launched 6 Distribution Points for Swiggy Instamart, meeting all project timelines and increasing distribution efficiency
• Reduced grading losses in perishable goods to under 2.5% at Ninjacart, optimizing P&L and reducing waste
• Earned promotion from Warehouse Manager to Cluster Manager – South India (SC Project Team, IBOB), and awarded Grade P1.2 for strong leadership and impactful performance at SF Logistics Pvt Ltd – IBOB SCS in 2022
• Promoted to Senior Executive – Relationship & Business Performance from Store Manager in recognition of exceptional performance and leadership at Swiggy – Instamart in 2021
SKILLS
MS Excel | SAP | Power BI | MS PowerPoint | Six Sigma | Supply Chain Management | Logistics Operations | Warehouse Management | Inventory Control | Process Improvement | Cost Optimization | Distribution Management | Vendor Management | Inbound & Outbound Logistics | Operational Excellence | Team Leadership | KPI Monitoring | Data Analysis | Forecasting & Planning | MIS Reporting | Quality Control | Customer Satisfaction Management | Problem Solving | Cross-Functional Coordination | P&L Understanding
PROFESSIONAL EXPERIENCE
Zepto Technologies Pvt Ltd, India Feb 2025 – Present
Deputy Cluster Manager
• Leading and optimizing operational processes to reduce damage, expired, and quality (DEQ) goods, ensuring maximum resource efficiency
• Achieving exceptional customer satisfaction with a Net Promoter Score (NPS) consistently above 90%
• Managing operations across 8 delivery hubs, driving order volume growth while maintaining profitability within budget targets
• Overseeing inbound logistics, including receiving, putaway, and inventory control, ensuring timely and accurate operations
• Reducing putaway time to under 6 hours, improving bin accuracy and operational efficiency
• Managing DEQ Cost Per Order (CPO), minimizing inventory shrinkage and losses through proactive reconciliation
• Preparing detailed MIS reports, utilizing data analysis to pinpoint and address areas for process improvement
• Elevating customer experience by ensuring the accuracy of orders, minimizing issues like missing, damaged, expired, or wrong items
• Spearheading team development through continuous training, mentoring, and performance management, ensuring operational excellence
SF Logistics Pvt Ltd – IBOB SCS, India Nov 2022 – Jan 2025
Cluster Manager | Warehouse Manager
• Managed end-to-end warehouse operations for multiple clients across Chennai, Bangalore, and Cochin, overseeing a diverse portfolio including Chemicals, Grocery, F&V, E-commerce, and Telecom sectors
• Reduced customer SLA violations by 99% through strategic process enhancements and robust operational frameworks
• Controlled P&L, developing pricing strategies that resulted in a 5% improvement in profit margins under the CPU model
• Drove operational efficiency by implementing clear KPIs and fostering a high-performance culture, leading to zero escalations
• Led cross-functional teams to ensure seamless supply chain execution, from procurement to distribution
Swiggy – Instamart, India Sep 2021 – Oct 2022
Senior Executive - Relationship & Business Performance | Store Manager
• Ensured 100% First Time Right (FTR) in packaging through meticulous process management and inventory audits
• Reduced customer complaints in the Instamart grocery segment by over 98%, improving customer retention and satisfaction
• Managed the successful launch of 6 Distribution Points in Chennai, delivering projects on time and within budget
• Expertly handled the logistics and management of perishable goods, ensuring strict adherence to quality standards for dairy, meat, and produce
• Directed store teams, conducting regular performance evaluations, staff scheduling, and meetings to maintain operational consistency
Ninjacart, India Jan 2021 – Aug 2021
Senior Executive
• Innovated and implemented a cost-effective distribution system, resulting in significant operational savings and increased profitability
• Reduced grading losses in perishable goods to less than 2.5%, enhancing city-level P&L and reducing waste
• Oversaw the daily processing of 300+ tons of goods, coordinating first-mile and last-mile logistics with a focus on operational efficiency
• Managed vendor payments and tracked key performance indicators to ensure seamless supply chain operations
EDUCATION
•
• Bachelor of Business Administration (BBA), Mahatma Gandhi Vidyapeeth Institute of Management & Technology, India, 2021
CERTIFICATION
•
• Tower Crane Erection, Maintenance, and Operation, Construction Industry Development Council, India, 2015
------------------------------
Candidate
------------------------------
First Name: Hadia
E-Mail Address: hadia.gul90@yahoo.com
Country: Pakistan
Phone: 0555395947
Current Job Designation: Specialist Radiologist
Job Designation Applying For: Specialist Radiologist
Total Years of Experience: 4
Copy your Resume / CV in this box: As a specialist radiologist, I provide high-quality diagnostic services to a diverse range of patients across Pakistan. I have 7 years of experience in the field of radiology, with a valid DHA, SCHS and PMDC licenses. I am also pursuing further education from the Fellow of Royal College of Radiologists London, having completed my FRCR Level 1 in 2024.
My core competencies include MRI, CT, general radiographs, ultrasound, general and fetal imaging. I am also working with a teleradiology company, where I face challenging cases and learn new skills every day. Seeking a challenging position in a reputable healthcare facility where I can leverage my expertise in performing ultrasound, and reporting X-rays, CT scans, and MRI to provide high-quality patient care, contribute to the diagnostic team, and advance my professional growth in a collaborative medical environment.
Nov 2024– Nov 2025
CONSULTANT RADIOLOGIST
KHYBER DIAGNOSTIC CENTER, PESHAWAR, PAKISTAN
Unit : Radiology
Nov 2023– Oct 2024
SPECIALIST RADIOLOGIST
NASEERULLAH KHAN BABAR MEMORIAL HOSPITAL, PESHAWAR, PAKISTAN
Unit : Radiology
Jan 2021– Oct 2023
MEDICAL OFFICER
PESHAWAR INSTITUTE OF CARDIOLOGY MTI, PESHAWAR, PAKISTAN
Unit : Radiology
Jul 2016– Jun 2020
POSTGRADUATE TRAINING IN DIAGNOSTIC RADIOLOGY HAYATABAD MEDICAL COMPLEX, PESHAWAR, PAKISTAN
Unit : Radiology
Sep 2014 – Sep 2015
HOUSE JOB
HAYATABAD MEDICAL COMPLEX, PESHAWAR, PAKISTAN
Unit : Medical, Surgical, Gynecology, Cardiology, ICU, CCU
Duties & Responsibilities
Reporting of diagnostic imaging, including X-rays, CT scans, MRIs, and ultrasounds.
Assess patient histories and clinical information to determine the need for appropriate radiological tests, collaborating with referring physicians to determine the best diagnostic approach.
Maintain accurate and detailed medical records of diagnostic imaging findings and patient histories, ensuring confidentiality and compliance with hospital policies.
Work closely with other radiologists, technicians, nurses, and other healthcare professionals to ensure smooth operations in the radiology unit and effective patient management.
QUALIFICATIONS
FRCR 1 IN CLINICAL RADIOLOGY
ROYAL COLLEGE OF RADIOLOGY (UK) | Oct 2024
FCPS IN DIAGNOSTIC RADIOLOGY
COLLEGE OF PHYSICIANS AND SURGEONS PAKISTAN | 2022
MBBS
KHYBER GIRLS MEDICAL COLLEGE/ KHYBER MEDICAL UNIVERSITY PESHAWAR PAKISTAN | 2014
MEDICAL LICENCES
PAKISTAN MEDICAL AND DENTAL COUNCIL (21199-N)
DUBAI HEALTH AUTHORITY (87589636)
SAUDI COMMISSION OF HEALTH SPECIALITIES (24662119)
MEMBERSHIP
Radiology Society of Pakistan (Life Member)
Body Imaging Radiology Society of Pakistan ( Life Member)
European Society of Radiology (Corresponding Member)
Royal College of Radiology- Global LMIC Member (Non-Training)
------------------------------
First Name: Hadia
E-Mail Address: hadia.gul90@yahoo.com
Country: Pakistan
Phone: 0555395947
Current Job Designation: Specialist Radiologist
Job Designation Applying For: Specialist Radiologist
Total Years of Experience: 4
Copy your Resume / CV in this box: As a specialist radiologist, I provide high-quality diagnostic services to a diverse range of patients across Pakistan. I have 7 years of experience in the field of radiology, with a valid DHA, SCHS and PMDC licenses. I am also pursuing further education from the Fellow of Royal College of Radiologists London, having completed my FRCR Level 1 in 2024.
My core competencies include MRI, CT, general radiographs, ultrasound, general and fetal imaging. I am also working with a teleradiology company, where I face challenging cases and learn new skills every day. Seeking a challenging position in a reputable healthcare facility where I can leverage my expertise in performing ultrasound, and reporting X-rays, CT scans, and MRI to provide high-quality patient care, contribute to the diagnostic team, and advance my professional growth in a collaborative medical environment.
Nov 2024– Nov 2025
CONSULTANT RADIOLOGIST
KHYBER DIAGNOSTIC CENTER, PESHAWAR, PAKISTAN
Unit : Radiology
Nov 2023– Oct 2024
SPECIALIST RADIOLOGIST
NASEERULLAH KHAN BABAR MEMORIAL HOSPITAL, PESHAWAR, PAKISTAN
Unit : Radiology
Jan 2021– Oct 2023
MEDICAL OFFICER
PESHAWAR INSTITUTE OF CARDIOLOGY MTI, PESHAWAR, PAKISTAN
Unit : Radiology
Jul 2016– Jun 2020
POSTGRADUATE TRAINING IN DIAGNOSTIC RADIOLOGY HAYATABAD MEDICAL COMPLEX, PESHAWAR, PAKISTAN
Unit : Radiology
Sep 2014 – Sep 2015
HOUSE JOB
HAYATABAD MEDICAL COMPLEX, PESHAWAR, PAKISTAN
Unit : Medical, Surgical, Gynecology, Cardiology, ICU, CCU
Duties & Responsibilities
Reporting of diagnostic imaging, including X-rays, CT scans, MRIs, and ultrasounds.
Assess patient histories and clinical information to determine the need for appropriate radiological tests, collaborating with referring physicians to determine the best diagnostic approach.
Maintain accurate and detailed medical records of diagnostic imaging findings and patient histories, ensuring confidentiality and compliance with hospital policies.
Work closely with other radiologists, technicians, nurses, and other healthcare professionals to ensure smooth operations in the radiology unit and effective patient management.
QUALIFICATIONS
FRCR 1 IN CLINICAL RADIOLOGY
ROYAL COLLEGE OF RADIOLOGY (UK) | Oct 2024
FCPS IN DIAGNOSTIC RADIOLOGY
COLLEGE OF PHYSICIANS AND SURGEONS PAKISTAN | 2022
MBBS
KHYBER GIRLS MEDICAL COLLEGE/ KHYBER MEDICAL UNIVERSITY PESHAWAR PAKISTAN | 2014
MEDICAL LICENCES
PAKISTAN MEDICAL AND DENTAL COUNCIL (21199-N)
DUBAI HEALTH AUTHORITY (87589636)
SAUDI COMMISSION OF HEALTH SPECIALITIES (24662119)
MEMBERSHIP
Radiology Society of Pakistan (Life Member)
Body Imaging Radiology Society of Pakistan ( Life Member)
European Society of Radiology (Corresponding Member)
Royal College of Radiology- Global LMIC Member (Non-Training)
------------------------------
Candidate
------------------------------
First Name: Sidharth
E-Mail Address: dassidharth93@gmail.com
Country: India
Phone: 8884270256
Current Job Designation: Deputy General Manager - Sales
Job Designation Applying For: Head of Sales, Vice President Sales, Senior Manager Sales
Total Years of Experience: 13
Copy your Resume / CV in this box: Sidharth Das
Address: Relocating to Dubai, UAE on 2nd February
Phone number:+91-8884270256
Email address: dassidharth93@gmail.com
LinkedIn: www.linkedin.com/in/dassidharthofficial
PROFILE
Results-driven sales and business development leader with over 13 years of experience driving growth across North
America, Europe, and the Middle East. Successfully surpassed sales goals through effective leadership of high-
performing teams. Skilled at building strong relationships with key stakeholders and inform business decisions.
Proficient in P&L ownership, pipeline management, and CRM optimization. Relocating to Dubai and seeking to drive
growth for a technology-driven organization in the GCC.
Available to join immediately.
WORK EXPERIENCE
08/2025 – present
Pune
02/2024 – 07/2025
Bengaluru, India
10/2023 – 02/2024 08/2018 – 10/2023 Deputy General Manager - Digital Sales
Tata Communications Pvt Ltd
Drive enterprise sales for IT, Cloud, and Digital Transformation across APAC and
MEA, managing full P&L and delivering 27% YoY revenue growth.
Lead sales team to consistently achieve 110% of quota with companies like Sigma,
Multinet, Shyam Data etc. while maintaining accurate forecasting and 4x pipeline
coverage.
Build C-level relationships with customers, positioning organization as trusted digital
transformation partner.
Optimize resource allocation and partnering cross-functionally with multiple teams
to ensure seamless deal execution.
Manager - Inside Sales
Talview
Led high-performing inside sales team across North America, Europe, and MEA,
consistently exceeding quotas by 18% while managing P&L for mid-market accounts
like Wizz Air, GMAC, Mariner Skills etc. closed multiple million dollar deals.
Drove full-cycle sales of remote proctoring solutions with 3:1 opportunity-to-close
ratio.
Delivered accurate quarterly sales forecasting with 92%+ precision while
maintaining CRM discipline.
Senior Manager - Sales || Azure Cloud
Kovai.co
Scaled Azure cloud sales across Europe and MENA markets and maintained full
regional P&L ownership.
Accelerated sales team performance by 35% through strategic enablement
initiatives.
Achieved 90%+ forecast accuracy enabling predictable quarterly revenue planning.
Team Lead - Sales || Oracle SaaS Cloud
Oracle Technologies Private Limited
Scaled and led high-performing sales organization from 4 to 50+ Account
Executives across North America and Europe.
Managed full P&L for the region and increased team productivity by 20% like Equinix,
J.P . Morgan, Packaging Corp etc.
Drove revenue growth across 40-50 enterprise accounts through strategic Oracle
SaaS Cloud net new sales.
Built scalable sales infrastructure by training 50+ new hires – resulting in improved
forecast accuracy, reduced ramp time by 30%.
WORK EXPERIENCE
11/2017 – 08/2018 Senior Sales Associate
Cognizant
Drove pipeline growth and revenue expansion across accounts in North America,
resulting in 28% increase in net new business and contributing to 20% y-o-y revenue
growth.
Managed full-cycle enterprise sales improving customer lifetime value and boosting
conversion rates by 18% with Amazon, Infosys etc.
05/2017 – 10/2017 Sales Specialist
Regalix
Founding member of Business Development team booked 10+ qualified meetings
every month, exceeding the targets given.
Streamlined partner enablement initiatives, contributing to improved sales
forecasting accuracy by 20%.
08/2012 – 03/2017 Senior Business Development Executive
J.B Infratech PVT. LTD.
Drove $5M in new business, contributing to 20% revenue growth.
Built high-performing sales teams that increased productivity by 30% while
consistently exceeding quarterly revenue targets through improved pipeline
management.
EDUCATION
06/2010 – 05/2014 Mechanical | Bachelor of Engineering
MITE
CERTIFICATES
2025 Linkedin
Sales Forecasting, Generative AI for Sales Professionals, Overcome Any Sales
Objection Using Reframing, Better Relationships and More Sales: Using ChatGPT to
Sell, Building and Managing a High-Performing Sales Team, Advanced Persuasive
Selling, AI Literacy Path
AWARDS
2023 Trailblazer of the year
Oracle India
Multiple years
SKILLS
– SKILLS
Enterprise Sales &
Complex Deal
Negotiation
Strategic Partnership
Development
CRM & Sales Analytics
Proficiency
Team Leadership &
Talent Development
Global Market
Knowledge and Market
Adaptibility
Revenue Growth & Target
Achievement
Consultative & Solution
Selling
Stakeholder
Management & C-Suite
EngagemenT
------------------------------
First Name: Sidharth
E-Mail Address: dassidharth93@gmail.com
Country: India
Phone: 8884270256
Current Job Designation: Deputy General Manager - Sales
Job Designation Applying For: Head of Sales, Vice President Sales, Senior Manager Sales
Total Years of Experience: 13
Copy your Resume / CV in this box: Sidharth Das
Address: Relocating to Dubai, UAE on 2nd February
Phone number:+91-8884270256
Email address: dassidharth93@gmail.com
LinkedIn: www.linkedin.com/in/dassidharthofficial
PROFILE
Results-driven sales and business development leader with over 13 years of experience driving growth across North
America, Europe, and the Middle East. Successfully surpassed sales goals through effective leadership of high-
performing teams. Skilled at building strong relationships with key stakeholders and inform business decisions.
Proficient in P&L ownership, pipeline management, and CRM optimization. Relocating to Dubai and seeking to drive
growth for a technology-driven organization in the GCC.
Available to join immediately.
WORK EXPERIENCE
08/2025 – present
Pune
02/2024 – 07/2025
Bengaluru, India
10/2023 – 02/2024 08/2018 – 10/2023 Deputy General Manager - Digital Sales
Tata Communications Pvt Ltd
Drive enterprise sales for IT, Cloud, and Digital Transformation across APAC and
MEA, managing full P&L and delivering 27% YoY revenue growth.
Lead sales team to consistently achieve 110% of quota with companies like Sigma,
Multinet, Shyam Data etc. while maintaining accurate forecasting and 4x pipeline
coverage.
Build C-level relationships with customers, positioning organization as trusted digital
transformation partner.
Optimize resource allocation and partnering cross-functionally with multiple teams
to ensure seamless deal execution.
Manager - Inside Sales
Talview
Led high-performing inside sales team across North America, Europe, and MEA,
consistently exceeding quotas by 18% while managing P&L for mid-market accounts
like Wizz Air, GMAC, Mariner Skills etc. closed multiple million dollar deals.
Drove full-cycle sales of remote proctoring solutions with 3:1 opportunity-to-close
ratio.
Delivered accurate quarterly sales forecasting with 92%+ precision while
maintaining CRM discipline.
Senior Manager - Sales || Azure Cloud
Kovai.co
Scaled Azure cloud sales across Europe and MENA markets and maintained full
regional P&L ownership.
Accelerated sales team performance by 35% through strategic enablement
initiatives.
Achieved 90%+ forecast accuracy enabling predictable quarterly revenue planning.
Team Lead - Sales || Oracle SaaS Cloud
Oracle Technologies Private Limited
Scaled and led high-performing sales organization from 4 to 50+ Account
Executives across North America and Europe.
Managed full P&L for the region and increased team productivity by 20% like Equinix,
J.P . Morgan, Packaging Corp etc.
Drove revenue growth across 40-50 enterprise accounts through strategic Oracle
SaaS Cloud net new sales.
Built scalable sales infrastructure by training 50+ new hires – resulting in improved
forecast accuracy, reduced ramp time by 30%.
WORK EXPERIENCE
11/2017 – 08/2018 Senior Sales Associate
Cognizant
Drove pipeline growth and revenue expansion across accounts in North America,
resulting in 28% increase in net new business and contributing to 20% y-o-y revenue
growth.
Managed full-cycle enterprise sales improving customer lifetime value and boosting
conversion rates by 18% with Amazon, Infosys etc.
05/2017 – 10/2017 Sales Specialist
Regalix
Founding member of Business Development team booked 10+ qualified meetings
every month, exceeding the targets given.
Streamlined partner enablement initiatives, contributing to improved sales
forecasting accuracy by 20%.
08/2012 – 03/2017 Senior Business Development Executive
J.B Infratech PVT. LTD.
Drove $5M in new business, contributing to 20% revenue growth.
Built high-performing sales teams that increased productivity by 30% while
consistently exceeding quarterly revenue targets through improved pipeline
management.
EDUCATION
06/2010 – 05/2014 Mechanical | Bachelor of Engineering
MITE
CERTIFICATES
2025 Linkedin
Sales Forecasting, Generative AI for Sales Professionals, Overcome Any Sales
Objection Using Reframing, Better Relationships and More Sales: Using ChatGPT to
Sell, Building and Managing a High-Performing Sales Team, Advanced Persuasive
Selling, AI Literacy Path
AWARDS
2023 Trailblazer of the year
Oracle India
Multiple years
SKILLS
– SKILLS
Enterprise Sales &
Complex Deal
Negotiation
Strategic Partnership
Development
CRM & Sales Analytics
Proficiency
Team Leadership &
Talent Development
Global Market
Knowledge and Market
Adaptibility
Revenue Growth & Target
Achievement
Consultative & Solution
Selling
Stakeholder
Management & C-Suite
EngagemenT
------------------------------
Candidate
------------------------------
First Name: Jasir Poonthoni
E-Mail Address: jasirpoonthoni456@gmail.com
Country: United Arab Emirates
Phone: 971551905502
Current Job Designation: Project Administrator
Job Designation Applying For: Project Coordinator
Total Years of Experience: 3
Copy your Resume / CV in this box:
------------------------------
First Name: Jasir Poonthoni
E-Mail Address: jasirpoonthoni456@gmail.com
Country: United Arab Emirates
Phone: 971551905502
Current Job Designation: Project Administrator
Job Designation Applying For: Project Coordinator
Total Years of Experience: 3
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: MANIKANTAN V
E-Mail Address: manikantanv001@gmail.com
Country: United Arab Emirates
Phone: +971528382289
Current Job Designation: Accountant
Job Designation Applying For: Accountant
Total Years of Experience: 2.5
Copy your Resume / CV in this box: To work in an organization where l can leverage my extensive experience in finance and accounting to
contribute to the growth and success of the business. Seeking a challenging role that allows me to utilize my
expertise in the field, so that I can continuously enhance my skills and knowledge in financial analysis,
planning, management to excel in my career and create value to the organization.
PROFILE
Over two years of experience in finance and accounts, proficient in Tally Prime ERP. Skilled in recording
daily financial transactions, including sales, purchases, payments, and receipts, in Tally ERP.
PROFESSIONAL EXPERIENCE
10/2024 – present HUNGERAVENUE INDIA PRIVATE LIMITED
Senior Accountant
•Petty Cash Expense Tracker- Tracking Petty cash expenses For Coffee
brewery Outlets - Including Franchise Outlets.
•Recurring Expense Tracker - Company Expenses.
•Creditors Payments, Invoice Related Works and Payments.
•Sales Calculations In Sales Tracker With Different dashboards.
•Collecting Royalty from Franchise and Bank Statement Reconciliation.
•Daily Transactions.
•Salary Related Works & Loan Tracker, Salary Slips.
•Tally- Recording Every single transactions and Reconciling With Bank
statement.
•E net Bank Transfers - Fund management.
•Gst Filling B2B, B2C.
04/2023 – 10/2024 Nippon Toyota Pvt Ltd
Accounts Executive
As a fresher to accounting field, I was able to get a wide
knowledge of business process and finance & accounting
field that gives a great foundation for the development of
my career.
Areas of expertise
• Preparation and posting of journal entries.
• Preparation of monthly and quarterly reconciliations.
• Preparation of daily, weekly and monthly reports using Excel.
• GL month end closing activities.
1 / 2
• Communicating with business customers.
• Generating reports from Tally.
• Preparation of purchase entry.
KEY SKILLS
Financial Accounting
Reconciliations
Excel
Word
Financial Reporting
Tally Prime
VLOOKUP
Power Point
Monthly Reporting
MS OFFICE
XLOOKUP
Communication
TECHNICAL SKILLS
Microsoft Office (Word, Excel, Outlook, Power point)
Tally Prime
CTDMS – Centralized Toyota Dealer Management System. Tally ERP
Google Sheets
E- Net Banking
Mybill Book
STRENGTHS
Decision making skills
Willingness to learn
Ability to think outside the box
Friendly disposition and a good team player
Flexible and easily adaptable to new environment
EDUCATION
Completed B Com (Mahatma Gandhi University, India)
Completed 12th(Higher Secondary) with 76.5% marks (2017-2019)
Completed 10th(High School) with 97% marks (2017)
------------------------------
First Name: MANIKANTAN V
E-Mail Address: manikantanv001@gmail.com
Country: United Arab Emirates
Phone: +971528382289
Current Job Designation: Accountant
Job Designation Applying For: Accountant
Total Years of Experience: 2.5
Copy your Resume / CV in this box: To work in an organization where l can leverage my extensive experience in finance and accounting to
contribute to the growth and success of the business. Seeking a challenging role that allows me to utilize my
expertise in the field, so that I can continuously enhance my skills and knowledge in financial analysis,
planning, management to excel in my career and create value to the organization.
PROFILE
Over two years of experience in finance and accounts, proficient in Tally Prime ERP. Skilled in recording
daily financial transactions, including sales, purchases, payments, and receipts, in Tally ERP.
PROFESSIONAL EXPERIENCE
10/2024 – present HUNGERAVENUE INDIA PRIVATE LIMITED
Senior Accountant
•Petty Cash Expense Tracker- Tracking Petty cash expenses For Coffee
brewery Outlets - Including Franchise Outlets.
•Recurring Expense Tracker - Company Expenses.
•Creditors Payments, Invoice Related Works and Payments.
•Sales Calculations In Sales Tracker With Different dashboards.
•Collecting Royalty from Franchise and Bank Statement Reconciliation.
•Daily Transactions.
•Salary Related Works & Loan Tracker, Salary Slips.
•Tally- Recording Every single transactions and Reconciling With Bank
statement.
•E net Bank Transfers - Fund management.
•Gst Filling B2B, B2C.
04/2023 – 10/2024 Nippon Toyota Pvt Ltd
Accounts Executive
As a fresher to accounting field, I was able to get a wide
knowledge of business process and finance & accounting
field that gives a great foundation for the development of
my career.
Areas of expertise
• Preparation and posting of journal entries.
• Preparation of monthly and quarterly reconciliations.
• Preparation of daily, weekly and monthly reports using Excel.
• GL month end closing activities.
1 / 2
• Communicating with business customers.
• Generating reports from Tally.
• Preparation of purchase entry.
KEY SKILLS
Financial Accounting
Reconciliations
Excel
Word
Financial Reporting
Tally Prime
VLOOKUP
Power Point
Monthly Reporting
MS OFFICE
XLOOKUP
Communication
TECHNICAL SKILLS
Microsoft Office (Word, Excel, Outlook, Power point)
Tally Prime
CTDMS – Centralized Toyota Dealer Management System. Tally ERP
Google Sheets
E- Net Banking
Mybill Book
STRENGTHS
Decision making skills
Willingness to learn
Ability to think outside the box
Friendly disposition and a good team player
Flexible and easily adaptable to new environment
EDUCATION
Completed B Com (Mahatma Gandhi University, India)
Completed 12th(Higher Secondary) with 76.5% marks (2017-2019)
Completed 10th(High School) with 97% marks (2017)
------------------------------
Candidate
------------------------------
First Name: Kavesn Mano
E-Mail Address: mkaveshmano@gmail.com
Country: India
Phone: 86670 58691
Current Job Designation: Sorting Assistant - Clerk
Job Designation Applying For: Warehouse Manager
Total Years of Experience: 10
Copy your Resume / CV in this box: na
------------------------------
First Name: Kavesn Mano
E-Mail Address: mkaveshmano@gmail.com
Country: India
Phone: 86670 58691
Current Job Designation: Sorting Assistant - Clerk
Job Designation Applying For: Warehouse Manager
Total Years of Experience: 10
Copy your Resume / CV in this box: na
------------------------------
Candidate
------------------------------
First Name: Yavor
E-Mail Address: yavor.todorov@gmail.com
Country: Bulgaria
Phone: +359898400404
Current Job Designation: Telecom Director
Job Designation Applying For: Telecom Executive
Total Years of Experience: 25
Copy your Resume / CV in this box: YAVOR TODOROV M.Sc. P.Eng. PMP
+359898400404 yavor.todorov@gmail.com https://www.linkedin.com/in/yavor/
EXECUTIVE SUMMARY
High-achieving and seasoned telecom executive with a record of success driving market growth, reducing costs, and achieving customer satisfaction. Able to succeed in dynamic environments and skillfully manage multiple tasks relationships and communicating effectively at all levels. Developing and motivating skilled professionals, seeking to diversify wireless experience and advance career goals by taking on new challenges within the wireless industry. Vendor selection for key projects and solutions. Experienced in Network Rollouts, Strategies, Solution analyzes, New Services development and Emerging Technologies.
Build sound recommendations to Senior leadership on New Services and Network evolution roadmap.
Establish Technology roadmap in line with company needs and global technology trends
Managing expectations by setting clear goals, develop strategies, take decisions and establish processes and practices through transparent communication vertically and horizontally.
Create Vision and Strategy, with Customer's and Organization's needs in mind
Collaboration with Industry Partners and Research communities
Achieve Results and drive Positive change with Innovative ideas
Development of the business plan and lead its implementation
Senior Leadership Strategy & Service steering committee member
Professional Highlights
20+ years proven record of Progressive Leadership
New Products, Solutions and Strategies Evaluation and Deployment with 3+years view
New Services Case built, Evaluation and Commercialization
Regulatory relations and Spectrum analyzes, deployment strategies (600, 3.5GHz, 28GHz)
Operated with $200M+ Annual budget efficiently, $20M+ of savings due to finding cost effective solutions or negotiation
Summit Key Speaker – C-V2X, 5G & Autonomous transportation (700+ people audience)
Organized and Hosted 5G and beyond Technology Town hall (300+ people audience)
Working with leading researchers of developing platforms and solutioning Smart City, MEC and Network Slicing
SaaS engineering teams lead
Ensure effective use of company's resources and budget on technology investments to grow the business and service portfolio.
PROFESSIONAL EXPERIENCE
Company Strategy & Transformation Senior Expert
Yettel. • Jun 2022 –Now
Sofia, Bulgaria
• Product Manager for B2B clients
• Leading development and launching new products
• New Technology, Solutions & Features Advisory
• Company Strategy
• B2B Product Management
• Project Management
• ICT Products and Strategy development
• Wholesale product development
• B2C products evaluation and development
• Vendors evaluation and selection
• Strategic Planning & prioritization: Coordinate the development of the annual company strategy plan.
• Market Intelligence & Crisis Response: Closely monitor the telco market and geopolitical dynamics (e.g., EU vendor regulations). Evaluate threats to current infrastructure strategy and propose mitigation plans.
• M&A and Partnerships: Evaluate potential Mergers & Acquisitions and partnering models to accelerate digital transformation or fill capability gaps.
• Performance Monitoring: Synthesize KPIs from all company functions to track strategy implementation; provide "early warning" analyses to senior management regarding deviations.
• Cross-Functional Leadership: Facilitate communication of strategy execution status across the organization, breaking down silos between the Technical and Commercial divisions.
• Skills: Business Strategy • Product Management • B2B Marketing Strategy • ICT • IoT
Manager Strategy and New Technology & Solutions
Rogers Communications • Mar 2019 – August 2023
Toronto, Canada
Manage a team of 8 direct employees. Reporting to Director Strategy, and with dotted line reporting to VP Innovation
• Manage and support development of 5G architectural solutions and governing policies
• Liaison with Network and IT Management, Products/Business stakeholders, and Finance
• Deliver 3-5 year network and services evolution strategy
• Using 3 Horizons model for Service development
• Deliver Cloud based solutions (AWS, Azure) for MEC and 5GC
• Spectrum analyzes and deployment strategies (600, 3.5GHz, 28GHz etc.)
• Regulatory policies analyzes and network impact recommendation provided
• Lead RFx (i.e. RFP, RFI, RFQ, etc) processes with documenting and articulating the technical functions, requirements and features, identifying suitable vendors, assessing the suitability of the offerings, and selecting new technology platforms and/or vendors.
• Produce clear, well-crafted design project plans with specified tasks, milestones, and effort required against the desired service introduction and/or modifications to existing services.
• Provide and manage project level capital and operating budgets
• Ability to present information and advice internal and external customers on proposed architectures, strategies, products and/or solutions.
• Conduct regular coaching, development plans and annual reviews with team members
• Lead and support cross-functional interlock meetings with other team managers and their associated staff
• Working with leading Canadian researchers form University of BC and University of Waterloo of developing platforms and solutioning Smart City, MEC and Network Slicing
• Managing, negotiating and controlling projects and budgets, as well as external stakeholders with Customer and Organization needs in mind.
• Network Strategy and Architecture, including spectrum strategy, Internet of Things strategy (IoT), fixed and mobile/wireless network architecture.
Director Technology, Network and Strategy
WIND Mobile • 2009 –2018 (10 years)
Toronto, Canada
Manage a team of 40+ (8 direct) employees, Acting VP Wireless Technology. Reporting to VP Wireless/CTO
• New Technology, Solutions & Features testing and evaluation – LTE, VoLTE, CA,
• UMTS/ LTE Network Planning and Optimization- 2000+ Sites
• Successful Launch of 4 bands LTE technology National wide
• Successful Refarming of WCDMA spectrum to LTE on 2000+ sites
• 90% reduction on signaling between the LTE layers and 3G layer, tremendous cost saving for equipment expansion
• Provide cost effective solution after negotiation with Telecom equipment suppliers
• Customer Satisfaction improved by adding new features to the network, such as 4x4 MIMO and Cell Throughput increase
• Identify, analyze, and summarize existing industry research, academic work, industry practices and trends, make very high level strategic decisions in the areas of Wireless communications which slashed CAPEX for the Company
• Drive new Network Designs to utilize the available resources in the best possible way
• Managed Network KPIs inside agreed ranges during additional LTE layer introduced to the network
• 100% Success rate for complying with SC-6 and E911 government organizations requirements
• Lawful interception cases analyzes and Wireless advisor to the Superior Court
• Driver for markets lunches considering technical and commercial inputs and challenges
• Spectrum analyzes and deployment strategies (700, B4, B66, B7, B12 etc..)
• Regulatory policies analyzes and network impact recommendation provided
• Liaison in policy discussions with various Government agencies – CRTC, ISED, CSIS, Regional Police departments
• Cross-functional teams coordination for successful completion of complex projects
• M&A analytical team contributor with strong technical and business analytical skills
• Ensure world-class network and data center operations and management, network security, reliability, resilience and disaster recovery
• Managing cross-functional teams and Suppliers to deliver annual Rollout target (Site Acquisition, Deployment, Operation, Customer relation, Marketing teams)
Manager Radio Planning & Optimization / Project Manager
HUAWEI Technologies • Sep 2005 – Oct 2008
Sofia, Bulgaria
• • Leadership and Management of Mobile networks development projects;
• Successful Planning and tracking of the project activities;
• Management and motivation of team members;
• • Contacts with Client's High Management, Project status Reports delivering, Problem's solutions providing
• • Program performance measurement/analysis, strategic planning, comparative and risk management methodologies,
• • Project implementation and technical supervision of the subcontractors or service partners.
• Provide training to customers, subcontractors or service partners.
• • Excellent team spirit with good communications and interpersonal skills, experience working with cross-cultural teams
Team Leader, Network Planning
TELENOR • Sep 2001- Sep 2005
Sofia, Bulgaria
•RF Design; •Performance data analyze; •CHR data analyze; •KPI's ensuring; •Network performance report preparation and analyze; •Drive test, data analyze; •Customer problems analyze and solving; •Network expansion solutions find out; •Post-processing analyze; •Nominal planning; • Model Tuning; • Coverage planning; • Capacity planning •Documentation of optimization routine and processes; •Meeting with Subcontractors to resolve technical issues & etc. • Project Manager – Project for Regional Network coverage project;
EDUCATION & CREDENTIALS
Executive MBA • American University in Bulgaria • Expected graduation Apr. 2026
Master of Science and Engineer, Telecommunication Engineering • Technical University
Certifications: MBA Management & MBA Leadership / Project Manager Professional (PMP)
Professional Associations
Professional Engineer • Professional Engineers of Ontario (PEO) • 2011-present
Professional Project Manager (PMP) • Project Management Institute (PMI) • from 2011
Awards
Special Award for High Achieving Contribution during Wind Mobile Network Launch
Course Certificates
• MBA •Project Management •Six Sigma •Ethics in working environment •Conflict Resolution •Service Delivery Management •Mentum Planet • EMF Visual •Aircom Asset Prediction Tool • Couei XCap and XCal Tools• TEMS Investigation • MapInfo Professional •UMTS Advance •HSUPA parameters• LTE• VoLTE, 5G.
------------------------------
First Name: Yavor
E-Mail Address: yavor.todorov@gmail.com
Country: Bulgaria
Phone: +359898400404
Current Job Designation: Telecom Director
Job Designation Applying For: Telecom Executive
Total Years of Experience: 25
Copy your Resume / CV in this box: YAVOR TODOROV M.Sc. P.Eng. PMP
+359898400404 yavor.todorov@gmail.com https://www.linkedin.com/in/yavor/
EXECUTIVE SUMMARY
High-achieving and seasoned telecom executive with a record of success driving market growth, reducing costs, and achieving customer satisfaction. Able to succeed in dynamic environments and skillfully manage multiple tasks relationships and communicating effectively at all levels. Developing and motivating skilled professionals, seeking to diversify wireless experience and advance career goals by taking on new challenges within the wireless industry. Vendor selection for key projects and solutions. Experienced in Network Rollouts, Strategies, Solution analyzes, New Services development and Emerging Technologies.
Build sound recommendations to Senior leadership on New Services and Network evolution roadmap.
Establish Technology roadmap in line with company needs and global technology trends
Managing expectations by setting clear goals, develop strategies, take decisions and establish processes and practices through transparent communication vertically and horizontally.
Create Vision and Strategy, with Customer's and Organization's needs in mind
Collaboration with Industry Partners and Research communities
Achieve Results and drive Positive change with Innovative ideas
Development of the business plan and lead its implementation
Senior Leadership Strategy & Service steering committee member
Professional Highlights
20+ years proven record of Progressive Leadership
New Products, Solutions and Strategies Evaluation and Deployment with 3+years view
New Services Case built, Evaluation and Commercialization
Regulatory relations and Spectrum analyzes, deployment strategies (600, 3.5GHz, 28GHz)
Operated with $200M+ Annual budget efficiently, $20M+ of savings due to finding cost effective solutions or negotiation
Summit Key Speaker – C-V2X, 5G & Autonomous transportation (700+ people audience)
Organized and Hosted 5G and beyond Technology Town hall (300+ people audience)
Working with leading researchers of developing platforms and solutioning Smart City, MEC and Network Slicing
SaaS engineering teams lead
Ensure effective use of company's resources and budget on technology investments to grow the business and service portfolio.
PROFESSIONAL EXPERIENCE
Company Strategy & Transformation Senior Expert
Yettel. • Jun 2022 –Now
Sofia, Bulgaria
• Product Manager for B2B clients
• Leading development and launching new products
• New Technology, Solutions & Features Advisory
• Company Strategy
• B2B Product Management
• Project Management
• ICT Products and Strategy development
• Wholesale product development
• B2C products evaluation and development
• Vendors evaluation and selection
• Strategic Planning & prioritization: Coordinate the development of the annual company strategy plan.
• Market Intelligence & Crisis Response: Closely monitor the telco market and geopolitical dynamics (e.g., EU vendor regulations). Evaluate threats to current infrastructure strategy and propose mitigation plans.
• M&A and Partnerships: Evaluate potential Mergers & Acquisitions and partnering models to accelerate digital transformation or fill capability gaps.
• Performance Monitoring: Synthesize KPIs from all company functions to track strategy implementation; provide "early warning" analyses to senior management regarding deviations.
• Cross-Functional Leadership: Facilitate communication of strategy execution status across the organization, breaking down silos between the Technical and Commercial divisions.
• Skills: Business Strategy • Product Management • B2B Marketing Strategy • ICT • IoT
Manager Strategy and New Technology & Solutions
Rogers Communications • Mar 2019 – August 2023
Toronto, Canada
Manage a team of 8 direct employees. Reporting to Director Strategy, and with dotted line reporting to VP Innovation
• Manage and support development of 5G architectural solutions and governing policies
• Liaison with Network and IT Management, Products/Business stakeholders, and Finance
• Deliver 3-5 year network and services evolution strategy
• Using 3 Horizons model for Service development
• Deliver Cloud based solutions (AWS, Azure) for MEC and 5GC
• Spectrum analyzes and deployment strategies (600, 3.5GHz, 28GHz etc.)
• Regulatory policies analyzes and network impact recommendation provided
• Lead RFx (i.e. RFP, RFI, RFQ, etc) processes with documenting and articulating the technical functions, requirements and features, identifying suitable vendors, assessing the suitability of the offerings, and selecting new technology platforms and/or vendors.
• Produce clear, well-crafted design project plans with specified tasks, milestones, and effort required against the desired service introduction and/or modifications to existing services.
• Provide and manage project level capital and operating budgets
• Ability to present information and advice internal and external customers on proposed architectures, strategies, products and/or solutions.
• Conduct regular coaching, development plans and annual reviews with team members
• Lead and support cross-functional interlock meetings with other team managers and their associated staff
• Working with leading Canadian researchers form University of BC and University of Waterloo of developing platforms and solutioning Smart City, MEC and Network Slicing
• Managing, negotiating and controlling projects and budgets, as well as external stakeholders with Customer and Organization needs in mind.
• Network Strategy and Architecture, including spectrum strategy, Internet of Things strategy (IoT), fixed and mobile/wireless network architecture.
Director Technology, Network and Strategy
WIND Mobile • 2009 –2018 (10 years)
Toronto, Canada
Manage a team of 40+ (8 direct) employees, Acting VP Wireless Technology. Reporting to VP Wireless/CTO
• New Technology, Solutions & Features testing and evaluation – LTE, VoLTE, CA,
• UMTS/ LTE Network Planning and Optimization- 2000+ Sites
• Successful Launch of 4 bands LTE technology National wide
• Successful Refarming of WCDMA spectrum to LTE on 2000+ sites
• 90% reduction on signaling between the LTE layers and 3G layer, tremendous cost saving for equipment expansion
• Provide cost effective solution after negotiation with Telecom equipment suppliers
• Customer Satisfaction improved by adding new features to the network, such as 4x4 MIMO and Cell Throughput increase
• Identify, analyze, and summarize existing industry research, academic work, industry practices and trends, make very high level strategic decisions in the areas of Wireless communications which slashed CAPEX for the Company
• Drive new Network Designs to utilize the available resources in the best possible way
• Managed Network KPIs inside agreed ranges during additional LTE layer introduced to the network
• 100% Success rate for complying with SC-6 and E911 government organizations requirements
• Lawful interception cases analyzes and Wireless advisor to the Superior Court
• Driver for markets lunches considering technical and commercial inputs and challenges
• Spectrum analyzes and deployment strategies (700, B4, B66, B7, B12 etc..)
• Regulatory policies analyzes and network impact recommendation provided
• Liaison in policy discussions with various Government agencies – CRTC, ISED, CSIS, Regional Police departments
• Cross-functional teams coordination for successful completion of complex projects
• M&A analytical team contributor with strong technical and business analytical skills
• Ensure world-class network and data center operations and management, network security, reliability, resilience and disaster recovery
• Managing cross-functional teams and Suppliers to deliver annual Rollout target (Site Acquisition, Deployment, Operation, Customer relation, Marketing teams)
Manager Radio Planning & Optimization / Project Manager
HUAWEI Technologies • Sep 2005 – Oct 2008
Sofia, Bulgaria
• • Leadership and Management of Mobile networks development projects;
• Successful Planning and tracking of the project activities;
• Management and motivation of team members;
• • Contacts with Client's High Management, Project status Reports delivering, Problem's solutions providing
• • Program performance measurement/analysis, strategic planning, comparative and risk management methodologies,
• • Project implementation and technical supervision of the subcontractors or service partners.
• Provide training to customers, subcontractors or service partners.
• • Excellent team spirit with good communications and interpersonal skills, experience working with cross-cultural teams
Team Leader, Network Planning
TELENOR • Sep 2001- Sep 2005
Sofia, Bulgaria
•RF Design; •Performance data analyze; •CHR data analyze; •KPI's ensuring; •Network performance report preparation and analyze; •Drive test, data analyze; •Customer problems analyze and solving; •Network expansion solutions find out; •Post-processing analyze; •Nominal planning; • Model Tuning; • Coverage planning; • Capacity planning •Documentation of optimization routine and processes; •Meeting with Subcontractors to resolve technical issues & etc. • Project Manager – Project for Regional Network coverage project;
EDUCATION & CREDENTIALS
Executive MBA • American University in Bulgaria • Expected graduation Apr. 2026
Master of Science and Engineer, Telecommunication Engineering • Technical University
Certifications: MBA Management & MBA Leadership / Project Manager Professional (PMP)
Professional Associations
Professional Engineer • Professional Engineers of Ontario (PEO) • 2011-present
Professional Project Manager (PMP) • Project Management Institute (PMI) • from 2011
Awards
Special Award for High Achieving Contribution during Wind Mobile Network Launch
Course Certificates
• MBA •Project Management •Six Sigma •Ethics in working environment •Conflict Resolution •Service Delivery Management •Mentum Planet • EMF Visual •Aircom Asset Prediction Tool • Couei XCap and XCal Tools• TEMS Investigation • MapInfo Professional •UMTS Advance •HSUPA parameters• LTE• VoLTE, 5G.
------------------------------
Candidate
------------------------------
First Name: Vadivel Ravanan
E-Mail Address: ravanan003@gmail.com
Country: India
Phone: +919791901177
Current Job Designation: IT System Administrator
Job Designation Applying For: IT Service Desk
Total Years of Experience: 9
Copy your Resume / CV in this box:
------------------------------
First Name: Vadivel Ravanan
E-Mail Address: ravanan003@gmail.com
Country: India
Phone: +919791901177
Current Job Designation: IT System Administrator
Job Designation Applying For: IT Service Desk
Total Years of Experience: 9
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Anjan
E-Mail Address: anjanbag53@yahoo.com
Country: India
Phone: +919958048915
Current Job Designation: Sr. Captain
Job Designation Applying For: Sr. Waiter
Total Years of Experience: 15
Copy your Resume / CV in this box:
------------------------------
First Name: Anjan
E-Mail Address: anjanbag53@yahoo.com
Country: India
Phone: +919958048915
Current Job Designation: Sr. Captain
Job Designation Applying For: Sr. Waiter
Total Years of Experience: 15
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: KELVIN
E-Mail Address: msapila73@gmail.com
Country: Tanzania
Phone: +255765443432
Current Job Designation: POLICE OFFICER
Job Designation Applying For: ANY RELEVANT JOB
Total Years of Experience: 23
Copy your Resume / CV in this box: CURRICULUM VITAE-KELVIN EDGAR MSAPILA
PERSONAL INFORMATION: Kelvin Edgar Msapila
Dar es salaam Police Academy,
P.o Box 2503,
Dar es salam. Tanzania.
+255765443432/ +255657669966
msapila73@gmail.com
Sex: Male
Date of birth 11 March 1981
WORK EXPERIENCE: -----------------------------------------------------------
August 2004 - Present: Police officer (TANZANIA POLICE FORCE)
o Maintaining peace and security
o Law enforcer
o Combating crimes
o Protecting civilians
o Protection of vital installation
March 2005- Sept 2012: Detective on Duty INVESTIGATION DEPARTIMENT –LUDEWA
o Arrest and control
o Crowd control
o Seize and control
o Conducting investigation
o Thorough/Clear communication.
Nov 2012-May 2013: Mission security at UNHCR old settlements (UNHCR-TABORA)
o Police officer at Ulyankulu refugees' settlement
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
Dec 2013-Up to Date: Instructor at Dar es Salaam Police Academy
o On Job training to instructors/trainers (T.O.Ts)
o Curriculum Development strategies.
o To organize, coordinate and provide training on Disaster management skills to Gazzetted officers, Assistant Inspectors, Diploma in Police Science and Auxiliary Police
o Training Community engagement skills to Police officers in combating crime
o Capacity building in problem solving skills to trainees
o Strengthening Community engagement skills to trainees and to develop competencies and skills that can make them more effective and sustainable
o Supervise and ensure effective teaching and discussions
o Identifying security needs and opportunities for new officers
17 July - 21July 2017: Close Protection at SADC Meeting- (MINISTERS SADC MEETING)
o ADC of Inspector General of Botswana
o Threat assessment
o Meeting preparation
o Route selection
o Language translation
o Marketing bargaining
o Personal assistant
Oct 2017-Mar 2018: Officer Commanding Station at refugee camp-UNHCR-KIBONDO
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
COURSES/TRAINING/WORKSHOP/SEMINARS ATTENDED
Jan 2007 – April 2007: Charge Room Officer (POLICE TRAINING SCHOOL)
• I attended training on Charge Room Officer and awarded Certificate of attendance after attaining the following course content: Receiving complains/allegations, attending scene of crime, conducting search and arrest, Conducting investigations and Assisting in Prosecution.
April 2007 – May 2007: Human trafficking first responder (ICITAP-USAID)
• I attended a seminar on Human trafficking first responder offered by The Office of ICITAP-USAID and gained knowledge on Identifying source of human trafficking, Attending victims of human trafficking, Combating trafficking to vulnerable people and Solution to human trafficking.
May 2013 – Nov 2013: Second In Command (POLICE TRAINING SCHOOL)
• I successfully passed Assistant Inspector & Second in Command course No. 1/2013/2014 after attaining the following subjects: Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Methods of Instruction (Training Skills), Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
May 2014- Sept 2014: Incidence Commander (ICITAP -USAID)
• I attended a seminar on Incidence Commander offered by The Office of ICITAP-USAID and gained skills on Scene management, Program management, Force escalation, Incident readiness, Communication controller, Crowd control and Election security
Sept 2015-July 2016: Security Operations Technician-CHINA LIBERATION ARMY (P.L.A)
• I attended a course on Military Special Operation offered by China Liberation Army in China and studied the following course content: Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
Jan 2019- March 2019: Field expertise - KIDATU STAFF COLLEGE
• I gained knowledge at TPSC – Kidatu on Management and Control after studying the course on Police Strategic leadership and management, Conflict mitigation, Conflict resolution, Intelligence skills, Disaster management skills, Crime scene management, Public disorder& bomb awareness, Close Quarter Battle (CQB) and Police operations (strategies)
18June –Dec 2021: Assistant Superintendent of Police (ASP)
• I successfully passed Assistant Superintendent of Police course after attaining the following subjects: Leadership and management skills, Disaster management strategies, Problem Solving Skills, Administrative skills, Property/Material management skills, Operation strategies, Security strategies, Crowd control, VIP protection, Stabilization and Project design
04 July -08 July 2022; Recent Advancements in Forensic Science-by Rashtriya Raksha University, Ghandinagar,Gujarat-India.
• Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM ,Blood Spatter Analysis, Digital Forensics, Disaster Victim Identification, Forensic Investigation of IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis.
May 2023 – June 2023: Countering terrorism strategies - Egyptian Police Academy.
• I attended a course on International Countering Terrorism offered by The Egyptian Research Centre, Egypt Police Academy and Ministry of Internal Affairs in Egypt and studied the following courses: Countering terrorism skills, Disaster management, Bomb awareness, Close Quarter Battle, Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
20 Nov - 24 Nov 2023 Explosives, IEDS & Post Blast Procedures – India
• I gained knowledge on Explosives, IEDS & Post Blast Procedures in India and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, Types of IEDS, Management of IEDS, assembling explosives, Detonating explosives and Post blast investigation.
20 August - 30 August 2024 Explosives Hazard Awareness, IEDS & Post Blast Investigation-By Sincerus Global Solution & USA Embassy in Tanzania
• I gained knowledge on Explosives, IEDS & Post investigation procedures and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, 02 September -13 September 2024 Training program on Crime Scene Management at National Forensic Sciences University, Gujarat,India
• To provide the knowledge of crime scene management and the importance of evidences in crime scene: Role & Responsibilities of Forensic Expert & Principles of Forensic Science, Introduction to Crime Scene Management, Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Evidences in Firearms and Forensic Significance, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM, Importance of Crime Scene Management in cases of Structural Collapse, Blood Spatter Analysis, Digital Forensics, Wild Life Crime Investigation, Disaster Victim Identification, Forensic Investigation of Arson Cases & Fire Cases, IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis, Search & Seizure
24 September- 25 September 2024 Terrorist Incident First Response Awareness course NCTPHQ.
• Training enhanced the ability to safely and effectively respond to a terrorist / major incident in the role as an emergency first responder, The Initial Incident response, The safe response to firearms & weapons incidents, Improvised Explosive Devices (IEDs), suspicious packages, evacuation & scene management
17 March-21 March 2025 Physical Security and Stockpile Management course by International Peace Support Training Centre at Humanitarian Peace Support School in Nairobi Kenya.
• Training was in Physical security, Terrorism, Illegal proliferation of arms, Unplanned explosion at munitions sites, Storage of arms and ammunition, Stockpile management, Risk management by United Nations, International Ammunition Technical Guidelines, Application of MOSAIC, ISACS & CASA, Stockpile elimination, Emergence plan and response, Risk management by United Nations, Marking and tracing of small & light weapon, Arms security.
22 July -To date Promoted to Senior Superintendent of Police (S.S.P) I successfully promoted in Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
01 Dec -28 Dec 2025 Bomb Disposal Advance (BDA) Seriously attended training National Security Guard, Delhi, India. The training was on types of EOD/IEDS, Management of EOD/IEDS, assembling explosives, Safe procedures to Detonating explosives and Post blast investigation.
EDUCATION BACKGROUND:
Sept 2007- July 2010: Bachelor of Arts in Sociology at University of Dar es Salaam
July 2001-May 2004: Advanced Certificate of Secondary Education
Mbalizi High School
Jan 1998- Nov 2001: Ordinary Certificate of Secondary Education
Mafinga Secondary Seminary
OTHER SKILLS:
April 2001-june 2001: Driving course at KILAWENI driving schools
Class A, B, C, D&E
Sept 2007- June 2010: Human rights activist at the University of Dsm
Creating awareness to civilians on human rights and democracy
Access to human international basic rights
Sept 2007-July 2010: An ethical leadership skill by PIRI
Applying leadership skills at a place of work
Quality assurance of service
Sustainable & transformative development
Dec 2012-March 2013: Protection officer at UNHCR
Combating violations of human rights at the refugee's old settlement
Maintaining gender issues at the settlements (SGBV)
Access to basic needs (health, water, power, education$ infrastructure)
OTHER QUALIFICATION: Language(s)-mother tongue-Swahili
OTHER
LANGUAGE (S) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken
production
ENGLISH C1 C1 C2 C1 C2
CHINESE A2 A2 A2 A2 A2
BEMBA A2 A2 A2 A2 A2
KISWAHILI C1 C1 C1 C1 C1
LEVELS: A1/12-Basic user
B1/B2-Independent user
C1/C2Proficient user
Common European Framework of Reference for Languages
Computer Skills--Competent with Microsoft Office programs
-- Experienced with HTML
REFFEREES:
1. DR. DCP.LAZARO BENEDICT MAMBOSASA
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255 783545711
Email: co.dpa@tpf.go.tz
2. PROF.HURUMA SIGALLA
UNIVERSITY OF DAR ESALAAM
DEPARTIMENT OF SOCIOLOGY
Cell: +255 787515657
Email: sigalla@udsm.ac.tz
3. ROGERCE TUMAINI
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255757187068
Email: rogercetumaini@rocketmail.com
------------------------------
First Name: KELVIN
E-Mail Address: msapila73@gmail.com
Country: Tanzania
Phone: +255765443432
Current Job Designation: POLICE OFFICER
Job Designation Applying For: ANY RELEVANT JOB
Total Years of Experience: 23
Copy your Resume / CV in this box: CURRICULUM VITAE-KELVIN EDGAR MSAPILA
PERSONAL INFORMATION: Kelvin Edgar Msapila
Dar es salaam Police Academy,
P.o Box 2503,
Dar es salam. Tanzania.
+255765443432/ +255657669966
msapila73@gmail.com
Sex: Male
Date of birth 11 March 1981
WORK EXPERIENCE: -----------------------------------------------------------
August 2004 - Present: Police officer (TANZANIA POLICE FORCE)
o Maintaining peace and security
o Law enforcer
o Combating crimes
o Protecting civilians
o Protection of vital installation
March 2005- Sept 2012: Detective on Duty INVESTIGATION DEPARTIMENT –LUDEWA
o Arrest and control
o Crowd control
o Seize and control
o Conducting investigation
o Thorough/Clear communication.
Nov 2012-May 2013: Mission security at UNHCR old settlements (UNHCR-TABORA)
o Police officer at Ulyankulu refugees' settlement
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
Dec 2013-Up to Date: Instructor at Dar es Salaam Police Academy
o On Job training to instructors/trainers (T.O.Ts)
o Curriculum Development strategies.
o To organize, coordinate and provide training on Disaster management skills to Gazzetted officers, Assistant Inspectors, Diploma in Police Science and Auxiliary Police
o Training Community engagement skills to Police officers in combating crime
o Capacity building in problem solving skills to trainees
o Strengthening Community engagement skills to trainees and to develop competencies and skills that can make them more effective and sustainable
o Supervise and ensure effective teaching and discussions
o Identifying security needs and opportunities for new officers
17 July - 21July 2017: Close Protection at SADC Meeting- (MINISTERS SADC MEETING)
o ADC of Inspector General of Botswana
o Threat assessment
o Meeting preparation
o Route selection
o Language translation
o Marketing bargaining
o Personal assistant
Oct 2017-Mar 2018: Officer Commanding Station at refugee camp-UNHCR-KIBONDO
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
COURSES/TRAINING/WORKSHOP/SEMINARS ATTENDED
Jan 2007 – April 2007: Charge Room Officer (POLICE TRAINING SCHOOL)
• I attended training on Charge Room Officer and awarded Certificate of attendance after attaining the following course content: Receiving complains/allegations, attending scene of crime, conducting search and arrest, Conducting investigations and Assisting in Prosecution.
April 2007 – May 2007: Human trafficking first responder (ICITAP-USAID)
• I attended a seminar on Human trafficking first responder offered by The Office of ICITAP-USAID and gained knowledge on Identifying source of human trafficking, Attending victims of human trafficking, Combating trafficking to vulnerable people and Solution to human trafficking.
May 2013 – Nov 2013: Second In Command (POLICE TRAINING SCHOOL)
• I successfully passed Assistant Inspector & Second in Command course No. 1/2013/2014 after attaining the following subjects: Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Methods of Instruction (Training Skills), Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
May 2014- Sept 2014: Incidence Commander (ICITAP -USAID)
• I attended a seminar on Incidence Commander offered by The Office of ICITAP-USAID and gained skills on Scene management, Program management, Force escalation, Incident readiness, Communication controller, Crowd control and Election security
Sept 2015-July 2016: Security Operations Technician-CHINA LIBERATION ARMY (P.L.A)
• I attended a course on Military Special Operation offered by China Liberation Army in China and studied the following course content: Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
Jan 2019- March 2019: Field expertise - KIDATU STAFF COLLEGE
• I gained knowledge at TPSC – Kidatu on Management and Control after studying the course on Police Strategic leadership and management, Conflict mitigation, Conflict resolution, Intelligence skills, Disaster management skills, Crime scene management, Public disorder& bomb awareness, Close Quarter Battle (CQB) and Police operations (strategies)
18June –Dec 2021: Assistant Superintendent of Police (ASP)
• I successfully passed Assistant Superintendent of Police course after attaining the following subjects: Leadership and management skills, Disaster management strategies, Problem Solving Skills, Administrative skills, Property/Material management skills, Operation strategies, Security strategies, Crowd control, VIP protection, Stabilization and Project design
04 July -08 July 2022; Recent Advancements in Forensic Science-by Rashtriya Raksha University, Ghandinagar,Gujarat-India.
• Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM ,Blood Spatter Analysis, Digital Forensics, Disaster Victim Identification, Forensic Investigation of IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis.
May 2023 – June 2023: Countering terrorism strategies - Egyptian Police Academy.
• I attended a course on International Countering Terrorism offered by The Egyptian Research Centre, Egypt Police Academy and Ministry of Internal Affairs in Egypt and studied the following courses: Countering terrorism skills, Disaster management, Bomb awareness, Close Quarter Battle, Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
20 Nov - 24 Nov 2023 Explosives, IEDS & Post Blast Procedures – India
• I gained knowledge on Explosives, IEDS & Post Blast Procedures in India and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, Types of IEDS, Management of IEDS, assembling explosives, Detonating explosives and Post blast investigation.
20 August - 30 August 2024 Explosives Hazard Awareness, IEDS & Post Blast Investigation-By Sincerus Global Solution & USA Embassy in Tanzania
• I gained knowledge on Explosives, IEDS & Post investigation procedures and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, 02 September -13 September 2024 Training program on Crime Scene Management at National Forensic Sciences University, Gujarat,India
• To provide the knowledge of crime scene management and the importance of evidences in crime scene: Role & Responsibilities of Forensic Expert & Principles of Forensic Science, Introduction to Crime Scene Management, Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Evidences in Firearms and Forensic Significance, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM, Importance of Crime Scene Management in cases of Structural Collapse, Blood Spatter Analysis, Digital Forensics, Wild Life Crime Investigation, Disaster Victim Identification, Forensic Investigation of Arson Cases & Fire Cases, IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis, Search & Seizure
24 September- 25 September 2024 Terrorist Incident First Response Awareness course NCTPHQ.
• Training enhanced the ability to safely and effectively respond to a terrorist / major incident in the role as an emergency first responder, The Initial Incident response, The safe response to firearms & weapons incidents, Improvised Explosive Devices (IEDs), suspicious packages, evacuation & scene management
17 March-21 March 2025 Physical Security and Stockpile Management course by International Peace Support Training Centre at Humanitarian Peace Support School in Nairobi Kenya.
• Training was in Physical security, Terrorism, Illegal proliferation of arms, Unplanned explosion at munitions sites, Storage of arms and ammunition, Stockpile management, Risk management by United Nations, International Ammunition Technical Guidelines, Application of MOSAIC, ISACS & CASA, Stockpile elimination, Emergence plan and response, Risk management by United Nations, Marking and tracing of small & light weapon, Arms security.
22 July -To date Promoted to Senior Superintendent of Police (S.S.P) I successfully promoted in Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
01 Dec -28 Dec 2025 Bomb Disposal Advance (BDA) Seriously attended training National Security Guard, Delhi, India. The training was on types of EOD/IEDS, Management of EOD/IEDS, assembling explosives, Safe procedures to Detonating explosives and Post blast investigation.
EDUCATION BACKGROUND:
Sept 2007- July 2010: Bachelor of Arts in Sociology at University of Dar es Salaam
July 2001-May 2004: Advanced Certificate of Secondary Education
Mbalizi High School
Jan 1998- Nov 2001: Ordinary Certificate of Secondary Education
Mafinga Secondary Seminary
OTHER SKILLS:
April 2001-june 2001: Driving course at KILAWENI driving schools
Class A, B, C, D&E
Sept 2007- June 2010: Human rights activist at the University of Dsm
Creating awareness to civilians on human rights and democracy
Access to human international basic rights
Sept 2007-July 2010: An ethical leadership skill by PIRI
Applying leadership skills at a place of work
Quality assurance of service
Sustainable & transformative development
Dec 2012-March 2013: Protection officer at UNHCR
Combating violations of human rights at the refugee's old settlement
Maintaining gender issues at the settlements (SGBV)
Access to basic needs (health, water, power, education$ infrastructure)
OTHER QUALIFICATION: Language(s)-mother tongue-Swahili
OTHER
LANGUAGE (S) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken
production
ENGLISH C1 C1 C2 C1 C2
CHINESE A2 A2 A2 A2 A2
BEMBA A2 A2 A2 A2 A2
KISWAHILI C1 C1 C1 C1 C1
LEVELS: A1/12-Basic user
B1/B2-Independent user
C1/C2Proficient user
Common European Framework of Reference for Languages
Computer Skills--Competent with Microsoft Office programs
-- Experienced with HTML
REFFEREES:
1. DR. DCP.LAZARO BENEDICT MAMBOSASA
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255 783545711
Email: co.dpa@tpf.go.tz
2. PROF.HURUMA SIGALLA
UNIVERSITY OF DAR ESALAAM
DEPARTIMENT OF SOCIOLOGY
Cell: +255 787515657
Email: sigalla@udsm.ac.tz
3. ROGERCE TUMAINI
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255757187068
Email: rogercetumaini@rocketmail.com
------------------------------
Candidate
------------------------------
First Name: Sahaya Anson
E-Mail Address: sahayaanson06@gmail.com
Country: United Arab Emirates
Phone: 0509918347
Current Job Designation: No
Job Designation Applying For: Admin
Total Years of Experience: 3
Copy your Resume / CV in this box: J.SAHAYA
CONTACT
+971 509918347
sahayaanson06@gmail.com
Dubai, UAE
KEYSKILLS CustomerRelationship
Management Sales & Revenue Generation Risk&Compliance
Management CashHandling & Accounting Time Management & Adaptability
TECHNICAL SKILLS
Microsoft Office (Word,Excel,
PowerPoint)
LANGUAGES
Tamil English
EDUCATIONS
Bachelor of Computer Science,
St.Jerome's College ofArts & Science
J.SAHAYAANSON
Bachelor of Computer Science,
PROFILE
Detailed Oriented and organized administrative assistant cum
executive with experience supporting business operation in a fast
healthcare environment. Skilled in scheduling, documentation, claim
processing, administrative coordination. Proficient in MS office suite and
basic web technologies Recognized for strong communication,
multitasking, and a proactive approach to problem
WORK EXPERIENCE
MUTHOOTTU MINI FINANCIERS LTD(TAMILNADU
Relationship Executive(Feb2023–Oct2024
Build and maintain strong relationships with walk
customers. Handle complete gold loan process: appraisal, documentation,
disbursement, and renewal. Ensure accuracy of customer details in the system, Achieve monthly branch sales targets through follow
engagement. Manage front desk operations and guide customers arriving at the
branch. Maintain a positive and professional communication style.
ABI HEALTH CARE MANAGEMENT(BANGALORE
Admin Assistant Cum Process Executive (Nov2024
Manage day-to-day office administration tasks. Handle phone calls, emails, and front-desk coordination
Prepare, update, and maintain business documents, reports, and logs. Assist in managing and improving operational workf Ensure all processes follow company policies and compliance
standards. Coordinate with vendors, courier services, and maintenance team
------------------------------
First Name: Sahaya Anson
E-Mail Address: sahayaanson06@gmail.com
Country: United Arab Emirates
Phone: 0509918347
Current Job Designation: No
Job Designation Applying For: Admin
Total Years of Experience: 3
Copy your Resume / CV in this box: J.SAHAYA
CONTACT
+971 509918347
sahayaanson06@gmail.com
Dubai, UAE
KEYSKILLS CustomerRelationship
Management Sales & Revenue Generation Risk&Compliance
Management CashHandling & Accounting Time Management & Adaptability
TECHNICAL SKILLS
Microsoft Office (Word,Excel,
PowerPoint)
LANGUAGES
Tamil English
EDUCATIONS
Bachelor of Computer Science,
St.Jerome's College ofArts & Science
J.SAHAYAANSON
Bachelor of Computer Science,
PROFILE
Detailed Oriented and organized administrative assistant cum
executive with experience supporting business operation in a fast
healthcare environment. Skilled in scheduling, documentation, claim
processing, administrative coordination. Proficient in MS office suite and
basic web technologies Recognized for strong communication,
multitasking, and a proactive approach to problem
WORK EXPERIENCE
MUTHOOTTU MINI FINANCIERS LTD(TAMILNADU
Relationship Executive(Feb2023–Oct2024
Build and maintain strong relationships with walk
customers. Handle complete gold loan process: appraisal, documentation,
disbursement, and renewal. Ensure accuracy of customer details in the system, Achieve monthly branch sales targets through follow
engagement. Manage front desk operations and guide customers arriving at the
branch. Maintain a positive and professional communication style.
ABI HEALTH CARE MANAGEMENT(BANGALORE
Admin Assistant Cum Process Executive (Nov2024
Manage day-to-day office administration tasks. Handle phone calls, emails, and front-desk coordination
Prepare, update, and maintain business documents, reports, and logs. Assist in managing and improving operational workf Ensure all processes follow company policies and compliance
standards. Coordinate with vendors, courier services, and maintenance team
------------------------------
Candidate
------------------------------
First Name: AMARNATH KRISHNAN
E-Mail Address: amarnathkrishnan1994@gmail.com
Country: India
Phone: 9750757755
Current Job Designation: Procurement Officer
Job Designation Applying For: Procurement Officer
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
First Name: AMARNATH KRISHNAN
E-Mail Address: amarnathkrishnan1994@gmail.com
Country: India
Phone: 9750757755
Current Job Designation: Procurement Officer
Job Designation Applying For: Procurement Officer
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Atul Mahale
E-Mail Address: atulsmahale007@gmail.com
Country: India
Phone: +918732991143
Current Job Designation: Senior Network Engineer – VSAT, LTE & Systems Administration
Job Designation Applying For: Network or System Administrator
Total Years of Experience: 12
Copy your Resume / CV in this box: Atul Shivdas Mahale
Senior Network & Systems Administrator | VSAT | LTE | ISP Infrastructure | DevOps
Surat, Gujarat, India atulsmahale007@gmail.com +91 87329 91143 | +211 922 554 492 LinkedIn: linkedin.com/in/atul-mahale-34b372158/ GitHub: github.com/AtulSmahale
PROFESSIONAL SUMMARY
Experienced and results‑driven Network and Systems Administrator with 13+ years of progressive expertise in ISP, enterprise, and mission‑critical network environments. Proven success in designing, deploying, and managing VSAT, Private LTE, LAN/WAN, security infrastructure, and virtualized systems across challenging international locations—particularly South Sudan.
Strong background in routing, switching, wireless technologies, Linux administration, and cloud‑integrated LTE core systems (Orc8r, AGW, FeG). Certified in CCNA, MTCNA, and MTCRE with extensive experience supporting the UN and major NGOs.
Seeking to contribute technical leadership, automation expertise, and robust network engineering skills to a forward‑thinking organization.
CORE SKILLS
•
Network Architecture, Design & Optimization
•
LAN/WAN/NOC Operations & Administration
•
Advanced Routing, Switching & TCP/IP
•
Cisco & MikroTik Router/Switch Configuration
•
Wireless Network Planning & Deployment (Ubiquiti, Cambium, MikroTik)
•
Hotspot & PPPoE Server Management
•
VPN Configuration & Secure Remote Access
•
Firewall Administration & Network Security
•
Linux & Windows Server Administration
•
RADIUS Authentication & User Management
•
Speed Test Server Deployment (Ookla)
•
VSAT Network Installation & Support (Starlink, iDirect, Hughes)
•
Virtualization (Proxmox, VMware) & Backup Systems
•
Zabbix/PRTG Network Monitoring
•
DevOps Tools: Terraform, Docker, Git
•
Automation: Bash Scripting, Cron Jobs
PROFESSIONAL EXPERIENCE
Senior Network Engineer – VSAT, LTE & Systems Administration
DishNet Africa LTD – Juba, South Sudan | May 2018 – Present
−
Plan, deploy, and maintain enterprise‑grade LAN/WAN, VSAT, LTE, microwave, and fiber networks across remote and urban sites.
−
Lead Private LTE deployment: EPC integration (Orc8r, AGW, FeG), eNodeB installation, subscriber management, and cloud connectivity.
−
Manage VSAT networks including antenna alignment, modem configuration (Starlink, iDirect, Hughes), and NMS monitoring.
−
Administer Cisco, MikroTik, Ubiquiti, and Cambium routers, switches, and firewalls to ensure high‑availability connectivity.
−
Perform Linux/Windows server administration including DNS, DHCP, AD, RADIUS, and NMS systems (Zabbix/PRTG).
−
Maintain virtualized infrastructure (Proxmox/VMware) and implement disaster recovery and secure backup strategies.
−
Enforce security policies, firewall rules, and IPSec/OpenVPN tunnels for remote site connectivity.
−
Oversee rural site installations, upgrades, and troubleshooting to maintain SLA‑driven uptime.
−
Train and supervise junior engineers to improve operational efficiency and technical capability.
−
Provide 24/7 support for critical infrastructure and client services, including UN and NGO partners.
−
Automate maintenance tasks using Bash scripts and cron‑based scheduling. Utilize Terraform, Docker, and Git for DevOps‑driven infrastructure deployment.
Key Solutions Delivered:
−
Private Hotspot Network Deployments
−
Multi‑WAN Load Balancing & Failover
−
Secure VPN Tunnels for Clients
−
Zabbix Monitoring & Alerting Systems
−
ISP‑Grade VSAT & P2P Link Installations
−
MAN Network Design & WAN Optimization
Senior Network Engineer
Net World Info Net – Surat, India | Jun 2015 – Apr 2018
−
Designed and deployed scalable LAN/WAN infrastructure ensuring high availability and optimal performance.
−
Configured enterprise routers, switches, firewalls, and wireless controllers (Cisco, MikroTik).
−
Troubleshot network latency, bandwidth issues, and congestion across busy ISP networks.
−
Implemented layered security including ACLs, VPNs, and IDS.
−
Conducted preventive maintenance, patching, and configuration backups.
−
Provided L2/L3 technical support and prepared RCA reports.
−
Trained junior staff and documented network diagrams and SOPs.
Network Engineer
Digital 2 Virtual ISP Pvt. Ltd. – Surat, India | Jan 2011 – May 2015
−
Assisted in installation and configuration of routers, switches, and firewalls.
−
Monitored network performance and resolved connectivity issues.
−
Provided L1/L2 support for network and hardware problems.
−
Supported IP addressing management and DNS/DHCP services.
−
Maintained configuration documentation, logs, and SOPs.
Computer Hardware Engineer
Aditya Computer Pvt. Ltd. – Surat, India | Apr 2010 – Dec 2010
−
Installed, repaired, and maintained desktops, laptops, printers, and peripherals.
−
Performed hardware troubleshooting, replacement, and preventive maintenance.
−
Provided end‑user technical support and handled service requests.
PROJECT HIGHLIGHTS
Private LTE Network Deployment
Designed and deployed end‑to‑end LTE networks including EPC (Orc8r, AGW, FeG), eNodeB installation, cloud integration, and subscriber provisioning.
ISP Infrastructure Setup
Led architecture and deployment of ISP core routing, RADIUS user management, authentication systems, bandwidth control, and secure service provisioning.
RADIUS & NAS Integration
Implemented AAA solutions for enterprise and ISP clients, including MikroTik NAS and dedicated RADIUS authentication servers.
Wireless Network Design & Implementation
Delivered P2P and P2MP wireless setups, hotspot networks, and high‑density Wi‑Fi solutions.
EDUCATION
Bachelor of Computer Applications (BCA) Veer Narmad South Gujarat University, Surat, India 2012 – 2015
CERTIFICATIONS
•
Introduction to ITIL® V4 (2025) – Cert No: 8046531
•
Cisco Certified Network Associate (CCNA) – Cert No: CSCO14264698 (2023)
•
MikroTik Certified Routing Engineer (MTCRE) – Cert No: 2303RE8583 (2023)
•
MikroTik Certified Network Associate (MTCNA) – Cert No: 2212NA0081 (2022)
•
Avanti Newtec Training VSAT (2022)
LANGUAGES
•
English – Expert
•
Arabic – Basic
•
Hindi – Native
•
Marathi – Native
•
Gujarati – Native
ADDITIONAL INFORMATION
•
I am ready to relocate globally.
•
I have 7+ years of international field experience in Africa.
•
I have experience working with UN agencies, NGOs, and government clients.
------------------------------
First Name: Atul Mahale
E-Mail Address: atulsmahale007@gmail.com
Country: India
Phone: +918732991143
Current Job Designation: Senior Network Engineer – VSAT, LTE & Systems Administration
Job Designation Applying For: Network or System Administrator
Total Years of Experience: 12
Copy your Resume / CV in this box: Atul Shivdas Mahale
Senior Network & Systems Administrator | VSAT | LTE | ISP Infrastructure | DevOps
Surat, Gujarat, India atulsmahale007@gmail.com +91 87329 91143 | +211 922 554 492 LinkedIn: linkedin.com/in/atul-mahale-34b372158/ GitHub: github.com/AtulSmahale
PROFESSIONAL SUMMARY
Experienced and results‑driven Network and Systems Administrator with 13+ years of progressive expertise in ISP, enterprise, and mission‑critical network environments. Proven success in designing, deploying, and managing VSAT, Private LTE, LAN/WAN, security infrastructure, and virtualized systems across challenging international locations—particularly South Sudan.
Strong background in routing, switching, wireless technologies, Linux administration, and cloud‑integrated LTE core systems (Orc8r, AGW, FeG). Certified in CCNA, MTCNA, and MTCRE with extensive experience supporting the UN and major NGOs.
Seeking to contribute technical leadership, automation expertise, and robust network engineering skills to a forward‑thinking organization.
CORE SKILLS
•
Network Architecture, Design & Optimization
•
LAN/WAN/NOC Operations & Administration
•
Advanced Routing, Switching & TCP/IP
•
Cisco & MikroTik Router/Switch Configuration
•
Wireless Network Planning & Deployment (Ubiquiti, Cambium, MikroTik)
•
Hotspot & PPPoE Server Management
•
VPN Configuration & Secure Remote Access
•
Firewall Administration & Network Security
•
Linux & Windows Server Administration
•
RADIUS Authentication & User Management
•
Speed Test Server Deployment (Ookla)
•
VSAT Network Installation & Support (Starlink, iDirect, Hughes)
•
Virtualization (Proxmox, VMware) & Backup Systems
•
Zabbix/PRTG Network Monitoring
•
DevOps Tools: Terraform, Docker, Git
•
Automation: Bash Scripting, Cron Jobs
PROFESSIONAL EXPERIENCE
Senior Network Engineer – VSAT, LTE & Systems Administration
DishNet Africa LTD – Juba, South Sudan | May 2018 – Present
−
Plan, deploy, and maintain enterprise‑grade LAN/WAN, VSAT, LTE, microwave, and fiber networks across remote and urban sites.
−
Lead Private LTE deployment: EPC integration (Orc8r, AGW, FeG), eNodeB installation, subscriber management, and cloud connectivity.
−
Manage VSAT networks including antenna alignment, modem configuration (Starlink, iDirect, Hughes), and NMS monitoring.
−
Administer Cisco, MikroTik, Ubiquiti, and Cambium routers, switches, and firewalls to ensure high‑availability connectivity.
−
Perform Linux/Windows server administration including DNS, DHCP, AD, RADIUS, and NMS systems (Zabbix/PRTG).
−
Maintain virtualized infrastructure (Proxmox/VMware) and implement disaster recovery and secure backup strategies.
−
Enforce security policies, firewall rules, and IPSec/OpenVPN tunnels for remote site connectivity.
−
Oversee rural site installations, upgrades, and troubleshooting to maintain SLA‑driven uptime.
−
Train and supervise junior engineers to improve operational efficiency and technical capability.
−
Provide 24/7 support for critical infrastructure and client services, including UN and NGO partners.
−
Automate maintenance tasks using Bash scripts and cron‑based scheduling. Utilize Terraform, Docker, and Git for DevOps‑driven infrastructure deployment.
Key Solutions Delivered:
−
Private Hotspot Network Deployments
−
Multi‑WAN Load Balancing & Failover
−
Secure VPN Tunnels for Clients
−
Zabbix Monitoring & Alerting Systems
−
ISP‑Grade VSAT & P2P Link Installations
−
MAN Network Design & WAN Optimization
Senior Network Engineer
Net World Info Net – Surat, India | Jun 2015 – Apr 2018
−
Designed and deployed scalable LAN/WAN infrastructure ensuring high availability and optimal performance.
−
Configured enterprise routers, switches, firewalls, and wireless controllers (Cisco, MikroTik).
−
Troubleshot network latency, bandwidth issues, and congestion across busy ISP networks.
−
Implemented layered security including ACLs, VPNs, and IDS.
−
Conducted preventive maintenance, patching, and configuration backups.
−
Provided L2/L3 technical support and prepared RCA reports.
−
Trained junior staff and documented network diagrams and SOPs.
Network Engineer
Digital 2 Virtual ISP Pvt. Ltd. – Surat, India | Jan 2011 – May 2015
−
Assisted in installation and configuration of routers, switches, and firewalls.
−
Monitored network performance and resolved connectivity issues.
−
Provided L1/L2 support for network and hardware problems.
−
Supported IP addressing management and DNS/DHCP services.
−
Maintained configuration documentation, logs, and SOPs.
Computer Hardware Engineer
Aditya Computer Pvt. Ltd. – Surat, India | Apr 2010 – Dec 2010
−
Installed, repaired, and maintained desktops, laptops, printers, and peripherals.
−
Performed hardware troubleshooting, replacement, and preventive maintenance.
−
Provided end‑user technical support and handled service requests.
PROJECT HIGHLIGHTS
Private LTE Network Deployment
Designed and deployed end‑to‑end LTE networks including EPC (Orc8r, AGW, FeG), eNodeB installation, cloud integration, and subscriber provisioning.
ISP Infrastructure Setup
Led architecture and deployment of ISP core routing, RADIUS user management, authentication systems, bandwidth control, and secure service provisioning.
RADIUS & NAS Integration
Implemented AAA solutions for enterprise and ISP clients, including MikroTik NAS and dedicated RADIUS authentication servers.
Wireless Network Design & Implementation
Delivered P2P and P2MP wireless setups, hotspot networks, and high‑density Wi‑Fi solutions.
EDUCATION
Bachelor of Computer Applications (BCA) Veer Narmad South Gujarat University, Surat, India 2012 – 2015
CERTIFICATIONS
•
Introduction to ITIL® V4 (2025) – Cert No: 8046531
•
Cisco Certified Network Associate (CCNA) – Cert No: CSCO14264698 (2023)
•
MikroTik Certified Routing Engineer (MTCRE) – Cert No: 2303RE8583 (2023)
•
MikroTik Certified Network Associate (MTCNA) – Cert No: 2212NA0081 (2022)
•
Avanti Newtec Training VSAT (2022)
LANGUAGES
•
English – Expert
•
Arabic – Basic
•
Hindi – Native
•
Marathi – Native
•
Gujarati – Native
ADDITIONAL INFORMATION
•
I am ready to relocate globally.
•
I have 7+ years of international field experience in Africa.
•
I have experience working with UN agencies, NGOs, and government clients.
------------------------------
Candidate
------------------------------
First Name: Mohammed Ahsan Ahmed
E-Mail Address: ahsanahmed.111099@gmail.com
Country: United Arab Emirates
Phone: +971557860123
Current Job Designation: Finance Controller
Job Designation Applying For: Financial Analyst
Total Years of Experience: 5+
Copy your Resume / CV in this box:
------------------------------
First Name: Mohammed Ahsan Ahmed
E-Mail Address: ahsanahmed.111099@gmail.com
Country: United Arab Emirates
Phone: +971557860123
Current Job Designation: Finance Controller
Job Designation Applying For: Financial Analyst
Total Years of Experience: 5+
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Mohammad Hilal Alshoura
E-Mail Address: mohhilalsh23@gmail.com
Country: Jordan
Phone: +962781703307
Current Job Designation: Paramedic
Job Designation Applying For: Paramedic
Total Years of Experience: 20
Copy your Resume / CV in this box: Mohammad Hilal Al Shoura
Paramedic – Jordan Civil Defense | Instructor Provider 2025
Email: mohhilall986@gmail.com Phone:+962 7 8170 3307 Location:Madaba, Jordan
Professional Summary
Dedicated and experienced Paramedic with 17+ years of experience in Jordan Civil Defense. Skilled
in emergency medical response, trauma care, triage, and patient management under pressure.
Experienced instructor provider (2025) with proven ability to deliver training, lectures, and advanced
first aid programs. Strong background in leadership, inter-agency coordination, and safety practices.
Work Experience
Civil Defense Ambulance – Ministry of Interior, Jordan Civil Defense
2007 – Present
• Provide advanced prehospital care and emergency response in varied environments.
• Manage and coordinate responses to trauma and mass-casualty incidents.
• Supervise and mentor new paramedics; deliver training on field operations.
First Aid Trainer / Lecturer – University of Jordan
2021 – 2022
• Conducted lectures and practical sessions for first aid and basic emergency response.
Education
B.Sc. in Paramedic Science – Jordan University of Science and Technology (2013–2015)
Diploma in Paramedics – Royal Jordanian National Defense College (2007–2009)
Professional Development & Certifications
• Save a Life – BLS Recertification 2025 – Postgraduate Institute for Medicine, USA (4 CME) – 21 Apr
2025
• Save a Life – ACLS Certification 2025 – Postgraduate Institute for Medicine, USA (8 CME) – 21 Apr
2025
• Advanced Data Analytics (Tech for Jobs) – Correlation One / USAID – Graduated with Honors (250
hrs) – 8 Mar 2025
• PHTLS 2025 (Prehospital Trauma Life Support) – NAEMT / NEMSEC-Jordan
• TECC 2025 (Tactical Emergency Casualty Care) – NAEMT / NEMSEC-Jordan
• TCCC 2025 (Tactical Combat Casualty Care) – NAEMT / NEMSEC-Jordan
• AHDR 2025 (All-Hazards Disaster Response) – NAEMT / NEMSEC-Jordan
• Hazardous Materials Mass-Casualty Management – Jordan CDC (Biological, Chemical,
Radiological, Nuclear) – 25–27 Aug 2025
• Essential Emergency & Critical Care (EECC) – UNITAR & Stanford University – 15 Nov 2024
• Prehospital Trauma Life Support – 10th Ed. – NAEMT / NEMSEC-Jordan (CAPCE 16 hrs) – 11–12
Nov 2024
• Psychological First Aid for All – IFRC / Danish Red Cross / IFRC Psychosocial Centre – 19 Nov
2024
• NAT – Mechanism Introduction for National Civil Protection & Disaster Management Staff – 30 Oct
2024
• CPR, AED & First Aid Certification – Save a Life Certifications™ by NHCPS – 6 Nov 2024
• Installation & Maintenance of LSNCO Medical Tent – SAKKAB Company – 21–22 Oct 2024
• Pre-Hospital Care – Health Care Accreditation Council (HCAC), 15 hrs – 8, 9 & 12 May 2024
• Environmental Safety, Infection Control & Biosafety – HCAC, 10 hrs – 30 Apr 2024
• Infection Control – Jordan CDC (2024)
• ICRC Basic Emergency Care Course – International Committee of the Red Cross – 2023
• De-escalation of Violence & Stress Management in Health Facilities – ICRC – 2022
• Emergency Room Trauma Course – ICRC – 2021
• Tactical Medic & Tissue Training – Civil Defense / Humanitarian Support – 2020
• TOT – Cambridge International – 2016
• Advanced Tactical Medic (Tac Med) – KASOTC – 2014
• Leadership & Decision-Making – Royal Police Academy
• Basic Life Support (BLS Provider) – AHA / King Hussein Cancer Center
Data & IT Training
• Data Analysis – Hussein Technical University (HTU)
• Data Analysis – Cisco / Jordan Vocational Training Center
• Project Management Certification – Roshd Academy
• Fundamentals of Artificial Intelligence – Jordan Vocational Training Corporation
Conferences & Webinars
• Kawasaki Disease International Conference
• TXA Crash 4 Global Webinar
Key Skills
Emergency medical response • Trauma management • Triage & transport • HAZMAT response •
Leadership • Mentorship • Instruction & training • Data analysis • Project management •
Communication & teamwork • Artificial intelligence foundations
Languages
Arabic (Native) • English (Good command)
Updated: Oct 15, 2025
------------------------------
First Name: Mohammad Hilal Alshoura
E-Mail Address: mohhilalsh23@gmail.com
Country: Jordan
Phone: +962781703307
Current Job Designation: Paramedic
Job Designation Applying For: Paramedic
Total Years of Experience: 20
Copy your Resume / CV in this box: Mohammad Hilal Al Shoura
Paramedic – Jordan Civil Defense | Instructor Provider 2025
Email: mohhilall986@gmail.com Phone:+962 7 8170 3307 Location:Madaba, Jordan
Professional Summary
Dedicated and experienced Paramedic with 17+ years of experience in Jordan Civil Defense. Skilled
in emergency medical response, trauma care, triage, and patient management under pressure.
Experienced instructor provider (2025) with proven ability to deliver training, lectures, and advanced
first aid programs. Strong background in leadership, inter-agency coordination, and safety practices.
Work Experience
Civil Defense Ambulance – Ministry of Interior, Jordan Civil Defense
2007 – Present
• Provide advanced prehospital care and emergency response in varied environments.
• Manage and coordinate responses to trauma and mass-casualty incidents.
• Supervise and mentor new paramedics; deliver training on field operations.
First Aid Trainer / Lecturer – University of Jordan
2021 – 2022
• Conducted lectures and practical sessions for first aid and basic emergency response.
Education
B.Sc. in Paramedic Science – Jordan University of Science and Technology (2013–2015)
Diploma in Paramedics – Royal Jordanian National Defense College (2007–2009)
Professional Development & Certifications
• Save a Life – BLS Recertification 2025 – Postgraduate Institute for Medicine, USA (4 CME) – 21 Apr
2025
• Save a Life – ACLS Certification 2025 – Postgraduate Institute for Medicine, USA (8 CME) – 21 Apr
2025
• Advanced Data Analytics (Tech for Jobs) – Correlation One / USAID – Graduated with Honors (250
hrs) – 8 Mar 2025
• PHTLS 2025 (Prehospital Trauma Life Support) – NAEMT / NEMSEC-Jordan
• TECC 2025 (Tactical Emergency Casualty Care) – NAEMT / NEMSEC-Jordan
• TCCC 2025 (Tactical Combat Casualty Care) – NAEMT / NEMSEC-Jordan
• AHDR 2025 (All-Hazards Disaster Response) – NAEMT / NEMSEC-Jordan
• Hazardous Materials Mass-Casualty Management – Jordan CDC (Biological, Chemical,
Radiological, Nuclear) – 25–27 Aug 2025
• Essential Emergency & Critical Care (EECC) – UNITAR & Stanford University – 15 Nov 2024
• Prehospital Trauma Life Support – 10th Ed. – NAEMT / NEMSEC-Jordan (CAPCE 16 hrs) – 11–12
Nov 2024
• Psychological First Aid for All – IFRC / Danish Red Cross / IFRC Psychosocial Centre – 19 Nov
2024
• NAT – Mechanism Introduction for National Civil Protection & Disaster Management Staff – 30 Oct
2024
• CPR, AED & First Aid Certification – Save a Life Certifications™ by NHCPS – 6 Nov 2024
• Installation & Maintenance of LSNCO Medical Tent – SAKKAB Company – 21–22 Oct 2024
• Pre-Hospital Care – Health Care Accreditation Council (HCAC), 15 hrs – 8, 9 & 12 May 2024
• Environmental Safety, Infection Control & Biosafety – HCAC, 10 hrs – 30 Apr 2024
• Infection Control – Jordan CDC (2024)
• ICRC Basic Emergency Care Course – International Committee of the Red Cross – 2023
• De-escalation of Violence & Stress Management in Health Facilities – ICRC – 2022
• Emergency Room Trauma Course – ICRC – 2021
• Tactical Medic & Tissue Training – Civil Defense / Humanitarian Support – 2020
• TOT – Cambridge International – 2016
• Advanced Tactical Medic (Tac Med) – KASOTC – 2014
• Leadership & Decision-Making – Royal Police Academy
• Basic Life Support (BLS Provider) – AHA / King Hussein Cancer Center
Data & IT Training
• Data Analysis – Hussein Technical University (HTU)
• Data Analysis – Cisco / Jordan Vocational Training Center
• Project Management Certification – Roshd Academy
• Fundamentals of Artificial Intelligence – Jordan Vocational Training Corporation
Conferences & Webinars
• Kawasaki Disease International Conference
• TXA Crash 4 Global Webinar
Key Skills
Emergency medical response • Trauma management • Triage & transport • HAZMAT response •
Leadership • Mentorship • Instruction & training • Data analysis • Project management •
Communication & teamwork • Artificial intelligence foundations
Languages
Arabic (Native) • English (Good command)
Updated: Oct 15, 2025
------------------------------
Candidate
------------------------------
First Name: Jins
E-Mail Address: jinsaugustine005@gmail.com
Country: India
Phone: +971529838320
Current Job Designation: Executive
Job Designation Applying For: Executive
Total Years of Experience: 4 years
Copy your Resume / CV in this box: JINS AUGUSTINE
HR, Marketing & Business Associate
jinsaugustine005@gmail.com Deira,Dubai Phone:+971529838320
PROFILE SUMMARY
HR, Marketing, and Business Association professional with 4 years of comprehensive experience in
telecalling, sales, and client retention roles. Proven ability to build and maintain strong client
relationships, enhance customer satisfaction, and drive revenue growth through effective communication
and strategic marketing initiatives. Skilled in employee coordination, lead generation, and business
development with a strong focus on achieving organizational goals. Recognized for adaptability, smart
working, and a consistent record of exceeding performance benchmarks. Eager to contribute to a
progressive organization with a blend of analytical thinking, people management, and marketing insight.
Academic Qualifications
MBA in HR and Marketing- SJES College,Bangalore University,Bengaluru
BBA in Aviation Management- Annai Fathima College,Madurai Kamaraj University,Madurai
Work Experience
Senior Executive
Concentrix (Retention Department for Adobe),Bengaluru,India
Client Management - Handled international Adobe subscription issues with precision and
professionalism.
Retention Strategy - Implemented tailored communication to ensure long-term client satisfaction.
Problem Solving - Delivered quick and effective resolutions to complex client concerns.
Customer Relations - Built strong rapport with global clients, especially from the UK region.
Performance Recognition - Received multiple client and internal appreciations for exceptional
service.
2023
2020
2023-2025
Communication Skills - Ensured clarity and confidence in all client interactions.
Team Collaboration - Coordinated effectively with cross-functional teams for smooth service
delivery.
Service Excellence - Consistently maintained high service standards and customer loyalty.
Assistant Manager - Sales
Aditya Birla Capital,Bengaluru,India
Client Relationship - Maintained and expanded strong connections with key clients.
2022-2023
Sales Achievement - Consistently met and exceeded sales targets in competitive markets.
Negotiation - Applied effective negotiation strategies to close high-value deals.
Communication - Delivered persuasive and result-oriented sales presentations.
Customer Satisfaction - Ensured exceptional client experience and repeat business.
Market Awareness - Analyzed trends to identify new business opportunities.
Team Coordination - Supported team efforts to achieve collective sales goals.
Strategic Planning - Implemented action plans to drive business growth and retention.
Telecaller
2021-2022
Q Conneqt (Canara Bank Process),Bengaluru,India
Customer Assistance - Handled client queries and service requests professionally over calls.
T elecalling Skills - Maintained courteous communication and effective call handling.
Product Promotion - Promoted banking services and offers to potential customers.
CRM Management - Updated and tracked customer interactions using CRM tools.
Customer Retention - Ensured client satisfaction through timely support and follow-ups.
Communication - Demonstrated clarity, confidence, and empathy during calls.
T arget Achievement - Consistently met daily and monthly call and conversion goals.
T eam Support - Collaborated with peers to enhance overall service performance.
Technical Skills
MS Office Suite
Strengths
Recruitment - Assisted in sourcing, screening, and onboarding suitable candidates.
Employee Relations - Maintained positive workplace communication and team engagement.
Data Management - Maintained employee and customer records accurately in databases or CRM
tools.
Performance Support - Assisted in evaluating and improving employee or campaign outcomes.
Team Collaboration - Worked closely with cross-functional teams to achieve company goals.
Analytical Thinking - Interpreted feedback and market data to support informed decisions.
------------------------------
First Name: Jins
E-Mail Address: jinsaugustine005@gmail.com
Country: India
Phone: +971529838320
Current Job Designation: Executive
Job Designation Applying For: Executive
Total Years of Experience: 4 years
Copy your Resume / CV in this box: JINS AUGUSTINE
HR, Marketing & Business Associate
jinsaugustine005@gmail.com Deira,Dubai Phone:+971529838320
PROFILE SUMMARY
HR, Marketing, and Business Association professional with 4 years of comprehensive experience in
telecalling, sales, and client retention roles. Proven ability to build and maintain strong client
relationships, enhance customer satisfaction, and drive revenue growth through effective communication
and strategic marketing initiatives. Skilled in employee coordination, lead generation, and business
development with a strong focus on achieving organizational goals. Recognized for adaptability, smart
working, and a consistent record of exceeding performance benchmarks. Eager to contribute to a
progressive organization with a blend of analytical thinking, people management, and marketing insight.
Academic Qualifications
MBA in HR and Marketing- SJES College,Bangalore University,Bengaluru
BBA in Aviation Management- Annai Fathima College,Madurai Kamaraj University,Madurai
Work Experience
Senior Executive
Concentrix (Retention Department for Adobe),Bengaluru,India
Client Management - Handled international Adobe subscription issues with precision and
professionalism.
Retention Strategy - Implemented tailored communication to ensure long-term client satisfaction.
Problem Solving - Delivered quick and effective resolutions to complex client concerns.
Customer Relations - Built strong rapport with global clients, especially from the UK region.
Performance Recognition - Received multiple client and internal appreciations for exceptional
service.
2023
2020
2023-2025
Communication Skills - Ensured clarity and confidence in all client interactions.
Team Collaboration - Coordinated effectively with cross-functional teams for smooth service
delivery.
Service Excellence - Consistently maintained high service standards and customer loyalty.
Assistant Manager - Sales
Aditya Birla Capital,Bengaluru,India
Client Relationship - Maintained and expanded strong connections with key clients.
2022-2023
Sales Achievement - Consistently met and exceeded sales targets in competitive markets.
Negotiation - Applied effective negotiation strategies to close high-value deals.
Communication - Delivered persuasive and result-oriented sales presentations.
Customer Satisfaction - Ensured exceptional client experience and repeat business.
Market Awareness - Analyzed trends to identify new business opportunities.
Team Coordination - Supported team efforts to achieve collective sales goals.
Strategic Planning - Implemented action plans to drive business growth and retention.
Telecaller
2021-2022
Q Conneqt (Canara Bank Process),Bengaluru,India
Customer Assistance - Handled client queries and service requests professionally over calls.
T elecalling Skills - Maintained courteous communication and effective call handling.
Product Promotion - Promoted banking services and offers to potential customers.
CRM Management - Updated and tracked customer interactions using CRM tools.
Customer Retention - Ensured client satisfaction through timely support and follow-ups.
Communication - Demonstrated clarity, confidence, and empathy during calls.
T arget Achievement - Consistently met daily and monthly call and conversion goals.
T eam Support - Collaborated with peers to enhance overall service performance.
Technical Skills
MS Office Suite
Strengths
Recruitment - Assisted in sourcing, screening, and onboarding suitable candidates.
Employee Relations - Maintained positive workplace communication and team engagement.
Data Management - Maintained employee and customer records accurately in databases or CRM
tools.
Performance Support - Assisted in evaluating and improving employee or campaign outcomes.
Team Collaboration - Worked closely with cross-functional teams to achieve company goals.
Analytical Thinking - Interpreted feedback and market data to support informed decisions.
------------------------------
Candidate
------------------------------
First Name: Aksa
E-Mail Address: aksakunjumon2000@gmail.com
Country: India
Phone: +971 54 288 6576
Current Job Designation: Nil
Job Designation Applying For: Accountant
Total Years of Experience: 1
Copy your Resume / CV in this box:
------------------------------
First Name: Aksa
E-Mail Address: aksakunjumon2000@gmail.com
Country: India
Phone: +971 54 288 6576
Current Job Designation: Nil
Job Designation Applying For: Accountant
Total Years of Experience: 1
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Pramod Shetty
E-Mail Address: pramodkshetty.17@gmail.com
Country: India
Phone: +91 8971312123
Current Job Designation: Principal Software Developer
Job Designation Applying For: Senior Software Developer
Total Years of Experience: 14
Copy your Resume / CV in this box: PRAMOD SHETTY
Email: pramodkshetty.17@gmail.com
Mobile: +91 8971312123
PROFESSIONAL SUMMARY
Accomplished Principal Software Developer with over 14 years of IT experience, including more than 5 years of hands-on expertise in Oracle APEX (version 19.2 and above), SQL, and PL/SQL. Proven track record as a developer, with a strong focus on planning and implementing effective development strategies aligned with industry best practices. Detail-oriented, organized, and meticulous in supporting project deliverables and managing software releases. A customer-focused professional with excellent communication skills and a comprehensive understanding of the entire software development lifecycle, with expertise across various technical platforms.
EXPERIENCE
Oracle Solution Services India Private Limited
Designation: Principal Software Developer
Description: The Oracle Solution Center offers state-of-the-art systems, software, and expertise to support the customer's solution development requirements. Oracle experts work with customers to prototype their solution architectures and prove those solutions will work in realistic scenarios on real-world systems.
Project:
Duration: 2020 - current
∙ Worked on Oracle internal projects such as Delivery Management, Resource Management, Award tool etc... and developed end to end applications using Oracle Apex, SQL, PLSQL and basic JavaScript, HTML, CSS.
∙ Frequently collaborated with Stakeholders and Business Analyst for requirement gathering.
∙ Created database objects like table, view, sequences, synonyms, indexes using Oracle Tool (SQL developer).
∙ Worked on performance tuning on complex queries.
∙ Worked on Agile software development process.
∙ Handled application Individually and got "Global Business Operation Outstanding Performer" award for Q1FY21.
∙ Worked on Rest API to load the data from different source.
Robert Bosch Engineering and Business Solutions Private Limited
Designation: Senior Software Developer
Description: Robert Bosch Engineering and Business Solutions Ltd. is an engineering company working to provide its clients with business solutions.
Duration: 2015 – 2019(Dec)
∙ Worked on enhancements on Market Planning internal application module by using Form Builder and Report Builder tool along with SQL and PLSQL.
∙ Worked on waterfall model of software development process.
∙ Worked on performance tuning by using advance feature of oracle 12c and followed development phases.
∙ Identified the root cause for the production issues and provided solution.
∙ Conducted SQL and PLSQL training for new Joiners.
∙ Worked in Germany for 6 months.
Cognizant Technology Solutions India Private Limited
Designation: Associate Developer
Description: Cognizant provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment.
Duration: 2011-2015
∙ Worked on MAS (Managed Application Services) CLAIMS application for registering/approving the insurance claims.
∙ Worked on Enhancement, Maintenance and Production issues using SQL, PLSQL, Oracle Forms and Reports.
∙ Coordinating with onsite coordinator and getting requirements.
∙ Requirement analysis as per the Business requirement document.
∙ Worked on preparation of Unit Test cases and Unit Testing.
TECHNICAL SKILLS
Development Tools : Oracle Apex (version 19.2 and above), SQL Developer, Oracle Form Builder,
Oracle Report Builder,
TOAD, PLSQL Developer
Programming Languages : SQL, PL/SQL, JavaScript, HTML, CSS
RDBMS : Oracle 9i, Oracle 11g, Oracle 12c, Oracle 19c
CERTIFICATION
Advanced SQL Certification.
Oracle Apex Cloud Developer Professional.
EDUCATIONAL QUALIFICATIONS
B.E RNS Institute of Technology, Bangalore 2010
Class XII Chetan Pre-University College, Hubli 2006
Class X Basel Mission Boys High School, Hubli 2004
KEY TRAITS
● Eager to learn new technologies and implement it.
● Problem solving.
● Flexible.
● Teamwork.
● Enthusiastic and Quick learner.
PERSONAL DETAILS
Date of Birth : 17/06/1988
Nationality : Indian
Permanent Address : Kanakanagar, Bangalore.
DECLARATION
I hereby solemnly declare that all the statements quoted above are true to the best of my knowledge.
Date: 08/09/2025 Signature
Place: Bangalore. (Pramod Shetty)
------------------------------
First Name: Pramod Shetty
E-Mail Address: pramodkshetty.17@gmail.com
Country: India
Phone: +91 8971312123
Current Job Designation: Principal Software Developer
Job Designation Applying For: Senior Software Developer
Total Years of Experience: 14
Copy your Resume / CV in this box: PRAMOD SHETTY
Email: pramodkshetty.17@gmail.com
Mobile: +91 8971312123
PROFESSIONAL SUMMARY
Accomplished Principal Software Developer with over 14 years of IT experience, including more than 5 years of hands-on expertise in Oracle APEX (version 19.2 and above), SQL, and PL/SQL. Proven track record as a developer, with a strong focus on planning and implementing effective development strategies aligned with industry best practices. Detail-oriented, organized, and meticulous in supporting project deliverables and managing software releases. A customer-focused professional with excellent communication skills and a comprehensive understanding of the entire software development lifecycle, with expertise across various technical platforms.
EXPERIENCE
Oracle Solution Services India Private Limited
Designation: Principal Software Developer
Description: The Oracle Solution Center offers state-of-the-art systems, software, and expertise to support the customer's solution development requirements. Oracle experts work with customers to prototype their solution architectures and prove those solutions will work in realistic scenarios on real-world systems.
Project:
Duration: 2020 - current
∙ Worked on Oracle internal projects such as Delivery Management, Resource Management, Award tool etc... and developed end to end applications using Oracle Apex, SQL, PLSQL and basic JavaScript, HTML, CSS.
∙ Frequently collaborated with Stakeholders and Business Analyst for requirement gathering.
∙ Created database objects like table, view, sequences, synonyms, indexes using Oracle Tool (SQL developer).
∙ Worked on performance tuning on complex queries.
∙ Worked on Agile software development process.
∙ Handled application Individually and got "Global Business Operation Outstanding Performer" award for Q1FY21.
∙ Worked on Rest API to load the data from different source.
Robert Bosch Engineering and Business Solutions Private Limited
Designation: Senior Software Developer
Description: Robert Bosch Engineering and Business Solutions Ltd. is an engineering company working to provide its clients with business solutions.
Duration: 2015 – 2019(Dec)
∙ Worked on enhancements on Market Planning internal application module by using Form Builder and Report Builder tool along with SQL and PLSQL.
∙ Worked on waterfall model of software development process.
∙ Worked on performance tuning by using advance feature of oracle 12c and followed development phases.
∙ Identified the root cause for the production issues and provided solution.
∙ Conducted SQL and PLSQL training for new Joiners.
∙ Worked in Germany for 6 months.
Cognizant Technology Solutions India Private Limited
Designation: Associate Developer
Description: Cognizant provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment.
Duration: 2011-2015
∙ Worked on MAS (Managed Application Services) CLAIMS application for registering/approving the insurance claims.
∙ Worked on Enhancement, Maintenance and Production issues using SQL, PLSQL, Oracle Forms and Reports.
∙ Coordinating with onsite coordinator and getting requirements.
∙ Requirement analysis as per the Business requirement document.
∙ Worked on preparation of Unit Test cases and Unit Testing.
TECHNICAL SKILLS
Development Tools : Oracle Apex (version 19.2 and above), SQL Developer, Oracle Form Builder,
Oracle Report Builder,
TOAD, PLSQL Developer
Programming Languages : SQL, PL/SQL, JavaScript, HTML, CSS
RDBMS : Oracle 9i, Oracle 11g, Oracle 12c, Oracle 19c
CERTIFICATION
Advanced SQL Certification.
Oracle Apex Cloud Developer Professional.
EDUCATIONAL QUALIFICATIONS
B.E RNS Institute of Technology, Bangalore 2010
Class XII Chetan Pre-University College, Hubli 2006
Class X Basel Mission Boys High School, Hubli 2004
KEY TRAITS
● Eager to learn new technologies and implement it.
● Problem solving.
● Flexible.
● Teamwork.
● Enthusiastic and Quick learner.
PERSONAL DETAILS
Date of Birth : 17/06/1988
Nationality : Indian
Permanent Address : Kanakanagar, Bangalore.
DECLARATION
I hereby solemnly declare that all the statements quoted above are true to the best of my knowledge.
Date: 08/09/2025 Signature
Place: Bangalore. (Pramod Shetty)
------------------------------
Candidate
------------------------------
First Name: Ashkar Ali
E-Mail Address: ashker.ali22@yahoo.com
Country: United Arab Emirates
Phone: 0545348773
Current Job Designation: Administrator
Job Designation Applying For: Administrator
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
First Name: Ashkar Ali
E-Mail Address: ashker.ali22@yahoo.com
Country: United Arab Emirates
Phone: 0545348773
Current Job Designation: Administrator
Job Designation Applying For: Administrator
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Prakash
E-Mail Address: prakash.shukla91@yahoo.com
Country: Saudi Arabia
Phone: +91 720863616
Current Job Designation: Assistant manager IT
Job Designation Applying For: IT infrastructure
Total Years of Experience: 12
Copy your Resume / CV in this box: Prakash Shukla +91 7208363616 ∙ Dubai, UAE ∙ prakash.shukla91@yahoo.com ∙ Prakash-Linkedin IT Infrastructure & Operations Leader Trading Floor Infrastructure | Enterprise System Administration | Team Leadership & Stakeholder Management | ITIL Service Management | IT Security & Governance | Digital & Technology Manager IT Infrastructure Leader with 12.6 years of progressive experience driving operational excellence and leading complex infrastructure projects in enterprise banking environments. Currently serving as Assistant Manager at BNP Paribas, managing end-to-end IT Infrastructure & Production operations with responsibility for a 30+ member engineering team, ensuring adherence to SLAs and delivering superior support for mission-critical business systems. Led 7+ major infrastructure projects including enterprise-wide Windows migrations, BKC Data Center Relocation for Voice/Win/AnyConnect/Campus Infrastructure, Smartcard Migration, and printer fleet transitions. Reduced average incident resolution time by 35% through process optimization and implementation of automated diagnostic solutions, while achieving 100% business continuity preparedness through quarterly disaster recovery drills. Core competencies include System/Server Administration (Windows/Linux), Storage Administration, Incident & Problem Management (ITIL Framework), Hardware Deployment & Asset Management, Network Administration, and VoIP Systems. Technical certifications include AWS Certified Solutions Architect – Associate, Redhat System Administrator RHEL 8, and ITIL Foundation. Available with 2 months' notice for Dubai / Abu Dhabi and broader GCC locations. Notable Achievement Highlights (Last 5 Years): ● Led enterprise-wide Windows 11 migration project across 1,250 devices (2024-2025), overseeing compatibility assessments, system imaging, user data backup, and post-upgrade support with minimal downtime through planning and stakeholder engagement. ● Achieved 99.9% uptime for mission-critical trading systems while reducing average incident resolution time by 35% (2022-2023) through implementation of automated diagnostic tools, standardized runbooks, and monitoring across equity, fixed income, FX, and derivatives trading desks. ● Managed hardware lifecycle for 500+ trading workstations annually (2022-Present), including procurement, deployment, and decommissioning while leading a team of 15-30 desktop support engineers providing 24/7 coverage across time zones. ● Delivered 100% business continuity preparedness (2022-Present) through coordination of quarterly disaster recovery drills, ensuring zero tolerance for downtime in high-pressure financial trading environment supporting 20+ traders and senior executives WORK EXPERIENCE BNP Paribas India Solution Pvt. Ltd. - India & Dubai, UAE Assistant Manager – IT Infrastructure & Production 10/2023 - Present Led IT Infrastructure & Production operations for BNP Paribas, managing a 30+ member engineering team with direct oversight of desktop support operations across trading floor and enterprise environments, ensuring mission-critical system availability for front-office trading desks supporting equity, fixed income, FX, and derivatives operations. ● Trading Floor Infrastructure: Orchestrated end-to-end desktop infrastructure management for high-frequency trading operations utilizing Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms on multi-monitor workstation configurations across equity, fixed income, FX, and derivatives desks, delivering 99.9% uptime for zero-tolerance trading systems while coordinating vendor escalations (Bloomberg, Reuters, IPC/BT turret providers) to resolve technical issues within strict SLA requirements. ● Enterprise System Administration: Directed enterprise-wide Windows 11 migration initiative leveraging system imaging, automated deployment tools, and compatibility assessment frameworks across 1,250 endpoints organization-wide, ensuring seamless transition with minimal business disruption through planning, comprehensive user training programs, and synchronized rollout with network, security, and application teams. ● Team Leadership & Stakeholder Management: Guided cross-functional team of 30 desktop support engineers providing 24/7 coverage during market hours across time zones while implementing automated diagnostic solutions and standardized troubleshooting runbooks, resulting in 35% reduction in average incident resolution time and superior White Glove support delivery for C-level executives and international stakeholders. ● ITIL Service Management: Established comprehensive incident, problem, and change management processes through ServiceNow ticketing system aligned with ITIL framework best practices, ensuring adherence to SLAs across all operations while coordinating quarterly disaster recovery drills that achieved 100% business continuity preparedness for critical banking infrastructure and trading floor systems. ● IT Security & Governance: Enforced comprehensive security and compliance framework implementing system controls, monthly patch deployment cycles, and vulnerability management protocols across 100+ critical banking systems, ensuring zero security breaches while conducting annual VAPT (Vulnerability Assessment & Penetration Testing) audits.
Quantum Leap Consulting Pvt. Ltd. - India Technical Manager – IT (Client: BNP Paribas India Solution Pvt. Ltd) Managed mission-critical IT infrastructure operations for BNP Paribas trading floor environment, leading team of 15 desktop support engineers across 24/7 shifts and time zones, with accountability for 500+ trading workstations, hardware lifecycle management, and vendor coordination ensuring zero-tolerance uptime for front-office trading operations. ● Trading Floor Infrastructure: Engineered standardized trading workstation infrastructure implementing multi-monitor configurations, specialized hardware deployments, and Bloomberg Terminal/Reuters Eikon integrations for equity, fixed income, FX, and derivatives trading desks, achieving 99.9% uptime through monitoring and rapid incident response protocols while maintaining zero failed systems during critical market hours. ● Enterprise System Administration: Executed complete hardware lifecycle management encompassing procurement, deployment, configuration, and decommissioning leveraging Active Directory, Group Policy, and automated provisioning frameworks for 500+ trading workstations annually, ensuring seamless technology refreshes while maintaining compatibility with proprietary trading applications and market data platforms. ● ITIL Service Management: Coordinated quarterly disaster recovery exercises and business continuity planning utilizing ITIL incident, problem, and change management frameworks in collaboration with Network, Security, and Application teams, delivering 100% preparedness ratings while resolving complex trading system issues and maintaining comprehensive technical documentation for missioncritical infrastructure. Team Computers Pvt. Ltd. - India Sr. System Administrator (Client: BNP Paribas India Solution Pvt. Ltd) 01/2021 - 02/2022 Delivered Tier 2/3 technical support for high-pressure trading floor environment at BNP Paribas, providing specialized expertise for 20+ traders, sales personnel, and research analysts while maintaining Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with zerotolerance for downtime during critical market operations. ● Trading Floor Infrastructure: Maintained mission-critical trading systems and applications including Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with multi-monitor workstation configurations and IPC/BT turret phone systems, achieving zero downtime during market hours through rapid hardware replacement protocols with average incident resolution under 15 minutes for frontoffice trading operations. ● Enterprise System Administration: Deployed automated patch management solution utilizing Windows Server Update Services (WSUS) and centralized configuration management tools across trading floor desktop estate, reducing manual deployment time by 60% while ensuring security compliance and system stability without disrupting critical trading activities during market sessions. EARLY CAREER Microland Ltd. | Sr. System Administrator | 04/2016 - 12/2020 | Delivered advanced system and desktop administration for BNP Paribas banking operations, managing Windows/Linux environments, Active Directory, and end-user infrastructure while maintaining high availability and security compliance for financial services technology systems. EDUCATION ● MBA (Information Technology) - Welingkar Institute of Management, Mumbai, India. ● Bachelor of Science: Information Technology - Kuvempu University, Karnataka, India. SKILLS System Administration | Server Administration | Storage Administration | Windows Administration | Linux Administration | Desktop Management | Trading Floor Support | Bloomberg Terminal | Reuters Eikon | Trading Platforms | Network Troubleshooting | VoIP Systems | Turret Phone Systems (IPC/BT) | Hardware Deployment | Asset Management | Incident Management | Problem Management | ITIL Framework | ServiceNow | Change Management | Disaster Recovery | Business Continuity | Multi-Monitor Setup | Project Management | Vendor Management | SLA Coordination | Team Management | Leadership | Technical Support | Troubleshooting | Active Directory | Group Policy | Strategic Planning | Stakeholder Management | Customer Service CERTIFICATIONS AWS Certified Solutions Architect – Associate - Amazon Web Services | Red Hat Certified System Administrator (RHCSA) - RHEL 8 - Red Hat | ITIL Foundation Certificate in IT Service Management - AXELOS | VMware vSphere: Install, Configure, Manage [V6.0] - VMware | Higher Diploma in Software Engineering - NIIT Ltd. | CISCO Network Device Administration - Cisco Systems
------------------------------
First Name: Prakash
E-Mail Address: prakash.shukla91@yahoo.com
Country: Saudi Arabia
Phone: +91 720863616
Current Job Designation: Assistant manager IT
Job Designation Applying For: IT infrastructure
Total Years of Experience: 12
Copy your Resume / CV in this box: Prakash Shukla +91 7208363616 ∙ Dubai, UAE ∙ prakash.shukla91@yahoo.com ∙ Prakash-Linkedin IT Infrastructure & Operations Leader Trading Floor Infrastructure | Enterprise System Administration | Team Leadership & Stakeholder Management | ITIL Service Management | IT Security & Governance | Digital & Technology Manager IT Infrastructure Leader with 12.6 years of progressive experience driving operational excellence and leading complex infrastructure projects in enterprise banking environments. Currently serving as Assistant Manager at BNP Paribas, managing end-to-end IT Infrastructure & Production operations with responsibility for a 30+ member engineering team, ensuring adherence to SLAs and delivering superior support for mission-critical business systems. Led 7+ major infrastructure projects including enterprise-wide Windows migrations, BKC Data Center Relocation for Voice/Win/AnyConnect/Campus Infrastructure, Smartcard Migration, and printer fleet transitions. Reduced average incident resolution time by 35% through process optimization and implementation of automated diagnostic solutions, while achieving 100% business continuity preparedness through quarterly disaster recovery drills. Core competencies include System/Server Administration (Windows/Linux), Storage Administration, Incident & Problem Management (ITIL Framework), Hardware Deployment & Asset Management, Network Administration, and VoIP Systems. Technical certifications include AWS Certified Solutions Architect – Associate, Redhat System Administrator RHEL 8, and ITIL Foundation. Available with 2 months' notice for Dubai / Abu Dhabi and broader GCC locations. Notable Achievement Highlights (Last 5 Years): ● Led enterprise-wide Windows 11 migration project across 1,250 devices (2024-2025), overseeing compatibility assessments, system imaging, user data backup, and post-upgrade support with minimal downtime through planning and stakeholder engagement. ● Achieved 99.9% uptime for mission-critical trading systems while reducing average incident resolution time by 35% (2022-2023) through implementation of automated diagnostic tools, standardized runbooks, and monitoring across equity, fixed income, FX, and derivatives trading desks. ● Managed hardware lifecycle for 500+ trading workstations annually (2022-Present), including procurement, deployment, and decommissioning while leading a team of 15-30 desktop support engineers providing 24/7 coverage across time zones. ● Delivered 100% business continuity preparedness (2022-Present) through coordination of quarterly disaster recovery drills, ensuring zero tolerance for downtime in high-pressure financial trading environment supporting 20+ traders and senior executives WORK EXPERIENCE BNP Paribas India Solution Pvt. Ltd. - India & Dubai, UAE Assistant Manager – IT Infrastructure & Production 10/2023 - Present Led IT Infrastructure & Production operations for BNP Paribas, managing a 30+ member engineering team with direct oversight of desktop support operations across trading floor and enterprise environments, ensuring mission-critical system availability for front-office trading desks supporting equity, fixed income, FX, and derivatives operations. ● Trading Floor Infrastructure: Orchestrated end-to-end desktop infrastructure management for high-frequency trading operations utilizing Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms on multi-monitor workstation configurations across equity, fixed income, FX, and derivatives desks, delivering 99.9% uptime for zero-tolerance trading systems while coordinating vendor escalations (Bloomberg, Reuters, IPC/BT turret providers) to resolve technical issues within strict SLA requirements. ● Enterprise System Administration: Directed enterprise-wide Windows 11 migration initiative leveraging system imaging, automated deployment tools, and compatibility assessment frameworks across 1,250 endpoints organization-wide, ensuring seamless transition with minimal business disruption through planning, comprehensive user training programs, and synchronized rollout with network, security, and application teams. ● Team Leadership & Stakeholder Management: Guided cross-functional team of 30 desktop support engineers providing 24/7 coverage during market hours across time zones while implementing automated diagnostic solutions and standardized troubleshooting runbooks, resulting in 35% reduction in average incident resolution time and superior White Glove support delivery for C-level executives and international stakeholders. ● ITIL Service Management: Established comprehensive incident, problem, and change management processes through ServiceNow ticketing system aligned with ITIL framework best practices, ensuring adherence to SLAs across all operations while coordinating quarterly disaster recovery drills that achieved 100% business continuity preparedness for critical banking infrastructure and trading floor systems. ● IT Security & Governance: Enforced comprehensive security and compliance framework implementing system controls, monthly patch deployment cycles, and vulnerability management protocols across 100+ critical banking systems, ensuring zero security breaches while conducting annual VAPT (Vulnerability Assessment & Penetration Testing) audits.
Quantum Leap Consulting Pvt. Ltd. - India Technical Manager – IT (Client: BNP Paribas India Solution Pvt. Ltd) Managed mission-critical IT infrastructure operations for BNP Paribas trading floor environment, leading team of 15 desktop support engineers across 24/7 shifts and time zones, with accountability for 500+ trading workstations, hardware lifecycle management, and vendor coordination ensuring zero-tolerance uptime for front-office trading operations. ● Trading Floor Infrastructure: Engineered standardized trading workstation infrastructure implementing multi-monitor configurations, specialized hardware deployments, and Bloomberg Terminal/Reuters Eikon integrations for equity, fixed income, FX, and derivatives trading desks, achieving 99.9% uptime through monitoring and rapid incident response protocols while maintaining zero failed systems during critical market hours. ● Enterprise System Administration: Executed complete hardware lifecycle management encompassing procurement, deployment, configuration, and decommissioning leveraging Active Directory, Group Policy, and automated provisioning frameworks for 500+ trading workstations annually, ensuring seamless technology refreshes while maintaining compatibility with proprietary trading applications and market data platforms. ● ITIL Service Management: Coordinated quarterly disaster recovery exercises and business continuity planning utilizing ITIL incident, problem, and change management frameworks in collaboration with Network, Security, and Application teams, delivering 100% preparedness ratings while resolving complex trading system issues and maintaining comprehensive technical documentation for missioncritical infrastructure. Team Computers Pvt. Ltd. - India Sr. System Administrator (Client: BNP Paribas India Solution Pvt. Ltd) 01/2021 - 02/2022 Delivered Tier 2/3 technical support for high-pressure trading floor environment at BNP Paribas, providing specialized expertise for 20+ traders, sales personnel, and research analysts while maintaining Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with zerotolerance for downtime during critical market operations. ● Trading Floor Infrastructure: Maintained mission-critical trading systems and applications including Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with multi-monitor workstation configurations and IPC/BT turret phone systems, achieving zero downtime during market hours through rapid hardware replacement protocols with average incident resolution under 15 minutes for frontoffice trading operations. ● Enterprise System Administration: Deployed automated patch management solution utilizing Windows Server Update Services (WSUS) and centralized configuration management tools across trading floor desktop estate, reducing manual deployment time by 60% while ensuring security compliance and system stability without disrupting critical trading activities during market sessions. EARLY CAREER Microland Ltd. | Sr. System Administrator | 04/2016 - 12/2020 | Delivered advanced system and desktop administration for BNP Paribas banking operations, managing Windows/Linux environments, Active Directory, and end-user infrastructure while maintaining high availability and security compliance for financial services technology systems. EDUCATION ● MBA (Information Technology) - Welingkar Institute of Management, Mumbai, India. ● Bachelor of Science: Information Technology - Kuvempu University, Karnataka, India. SKILLS System Administration | Server Administration | Storage Administration | Windows Administration | Linux Administration | Desktop Management | Trading Floor Support | Bloomberg Terminal | Reuters Eikon | Trading Platforms | Network Troubleshooting | VoIP Systems | Turret Phone Systems (IPC/BT) | Hardware Deployment | Asset Management | Incident Management | Problem Management | ITIL Framework | ServiceNow | Change Management | Disaster Recovery | Business Continuity | Multi-Monitor Setup | Project Management | Vendor Management | SLA Coordination | Team Management | Leadership | Technical Support | Troubleshooting | Active Directory | Group Policy | Strategic Planning | Stakeholder Management | Customer Service CERTIFICATIONS AWS Certified Solutions Architect – Associate - Amazon Web Services | Red Hat Certified System Administrator (RHCSA) - RHEL 8 - Red Hat | ITIL Foundation Certificate in IT Service Management - AXELOS | VMware vSphere: Install, Configure, Manage [V6.0] - VMware | Higher Diploma in Software Engineering - NIIT Ltd. | CISCO Network Device Administration - Cisco Systems
------------------------------
Candidate
------------------------------
First Name: Shams
E-Mail Address: shams554@gmail.com
Country: Malaysia
Phone: +60122230794
Current Job Designation: Head of Department Portfolio Management Analytics
Job Designation Applying For: Manager and Up
Total Years of Experience: 12
Copy your Resume / CV in this box: S H A M S A I M R A N
PORTFOLIO MANAGEMENT & ANALYTICS
Strategic thinker with over a decade of experience in delivering a wide range of actuarial and analytical services, including
portfolio management, pricing and financial modeling. Adept problem solver, providing insightful support for high-stakes
decision-making processes. Demonstrated expertise in optimizing business performance through innovative, data-driven
strategies and comprehensive reporting. Skilled communicator, proficient in presenting complex concepts to diverse
audiences and fostering strong relationships with clients and internal stakeholders.
K E Y S T R E N G T H S
Financial Modelling Reinsurance Optimization Process Enhancements
Large Data Analysis Reinsurance Pricing Risk Control Strategies
Stakeholder Management Profitability Testing Strategic Planning
C A R E E R H I G H L I G H T S
• Allianz: Successfully enhanced the portfolio management of the non-motor commercial business by supporting
underwriters with data-driven insights, guiding strategic business decisions and identifying new market opportunities.
• Gallagher Re: The lead analyst during a tender process for a new client, which resulted in the Company winning the
position as lead broker to place the client's retrocession program.
• Malaysian Re: Boosted profitability by 20% after de-risking loss-making business portfolios during my role as head of
pricing.
• Malaysian Re: Successfully developed & delivered customized risk transfer solutions for several local and international
clients throughout my pricing roles.
• Malaysian Re & MNRB: Implemented cost-effective automation which enhanced productivity of several stakeholders
i.e. via Excel VBA and development of user-friendly reporting templates.
C A R E E R E X P E R I E N C E
ALLIANZ GENERAL INSURANCE COMPANY MALAYSIA
HEAD OF DEPARTMENT Portfolio Management, CUO Office Sep 2022 – Present
• Developed performance dashboards and reports that improved renewal management and business development
across the commercial lines of business, both in terms of topline and bottom-line.
• Performed regular deep dives into each key line of business to understand performance drivers of historical and
current experiences, benchmarked against the market to develop forward-looking strategies to capture a bigger
market share of profitable segments.
• Led the preparation of the commercial business slide deck for the annual strategic planning process, ensuring
alignment with local and regional organizational goals and providing clear insights for decision-making.
• Fostered effective collaboration with cross-functional teams, including Underwriting, CEO office, actuarial, pricing,
risk management, as well as regional leadership, to support key business initiatives.
• Nurtured a culture of continuous improvement, fostering collaboration and innovation, which improved team
productivity and effectiveness.
GALLAGHER RE LABUAN LIMITED (previously Willis Re Labuan Limited)
SENIOR ACTUARIAL ANALYST Actuarial Analytics Sep 2021 – Sep 2022
• Key responsibilities include providing actuarial and analytical support to the broking team and clients.
• Carried out a series of retention analyses for several clients to assist them in determining the most optimal retention
level in respect of their proportional treaties that best meets their reinsurance objectives.
• Involved in renewals whereby the team have designed new XOL structures that materially improved the economics of
the XOL reinsurance program from expiring terms.
• As a broking analyst that deals with a wide range of clients and internal stakeholders, demonstrated the ability to be
a dynamic communicator that can effectively deliver the key points across to the audience during any given discourse.
MNRB HOLDINGS BHD
ASSISTANT VICE PRESIDENT Group Corporate & Strategic Planning Nov 2020 – Aug 2021
• Enhanced the business performance reporting that allows Group Management Committee (GMC) to have greater
performance tracking insights. The reporting process is also automated, which has successfully reduced delivery time
by half.
• Co-led a project to establish a Data Analytics Unit for the Group, whereby the developed project plan was approved
by both the GMC and the Board.
• Involved in the business plan review exercise of one of the subsidiaries to ensure it is aligned with the Group's overall
strategic objectives.
MALAYSIAN REINSURANCE BHD
ASSISTANT VICE PRESIDENT Pricing & Modelling Management Apr 2018 – Oct 2020
• Led the department towards enhancing revenue and profitable growth of the Company.
• Conducted business visits with underwriters to targeted clients to provide solutions to enhance their business.
• Developed specific pricing tools for tailor-made products to appraise the technical premium.
• Developed a profit-testing tool to ensure both technical and market pricing meet the profit targets of the Company.
• Delivered reinsurance pricing trainings to the company's Indonesian clients and internal stakeholders.
• Reduced human errors and bolstered efficiency by standardizing and automating manual underwriting processes
through use of MS Excel VBA.
• Participated proactively as a member of the Internal Capital Adequacy Assessment Process (ICAAP) committee to
assess and review the capital adequacy of the Company.
ASSISTANT VICE PRESIDENT Actuarial Services – Pricing Unit Nov 2016 – Mar 2018
• Propelled the Company to meet targeted bottom line by ensuring appropriate pricing assumptions used by
underwriters.
• Modelled the pricing formulation for non-traditional reinsurance products, including the first non-proportional
structured solution treaty in Malaysia.
• Delivered presentations to the general insurance industry of Malaysia and internal stakeholders of the Company on
Basics of Retakaful and other pricing related topics.
EXECUTIVE Actuarial Services Aug 2014 – Nov 2016
• Successfully developed a new financial projection model that enabled the Company to formulate more accurate
Annual Budget and 5-Year Business Plan projections.
• Played a key role in assessing the adequacy of the existing Individual Target Capital Level (ITCL) that should
commensurate with risk profile of the Company.
• Assisted the Appointed Actuary in preparing the Actuarial Valuation Reports and Financial Condition Reports to meet
regulatory requirements and to provide a wealth of valuable information for the Company.
GREAT EASTERN LIFE ASSURANCE
EXECUTIVE Actuarial Services Mar 2014 – Jul 2014
• Generated the statutory valuation reports to be submitted to Bank Negara Malaysia (BNM) and Monetary Authority
of Singapore (MAS).
• Prepared quarterly statistical report to be submitted to the Insurance Services Malaysia (ISM).
PRUDENTIAL LONDON PLC
PLACEMENT STUDENT Actuarial Department Mar 2013 – Nov 2013
• Assisted in enhancing user manuals to improve the annual Bonus Declaration process.
• Determined the applicability and amount of Market Value Reductions (MVR) on each individual policy withdrawal
from With Profits fund.
E D U C A T I O N & C E R T I F I C A T I O N
Associate of the IFoA (2020)
MSc in Actuarial Management, Heriot-Watt University | UK (2012)
BSc (Hons) in Actuarial Science (1st Class Hons), Heriot-Watt University | UK (2011)
Diploma in Actuarial Science (CGPA: 3.94), MARA University of Technology (UiTM) | Malaysia (2008)
Victoria Institution (SMK Victoria) | Malaysia (2004)
C O M P U T E R S K I L L S
MS Excel VBA • MS Excel • Remetrica Pricing Tool • R • MS OneNote • MS PowerPoint • MS Word
Kuala Lumpur, Malaysia • +6012-2230794 • shams554@gmail.com • https://www.linkedin.com/in/shams-aimran
------------------------------
First Name: Shams
E-Mail Address: shams554@gmail.com
Country: Malaysia
Phone: +60122230794
Current Job Designation: Head of Department Portfolio Management Analytics
Job Designation Applying For: Manager and Up
Total Years of Experience: 12
Copy your Resume / CV in this box: S H A M S A I M R A N
PORTFOLIO MANAGEMENT & ANALYTICS
Strategic thinker with over a decade of experience in delivering a wide range of actuarial and analytical services, including
portfolio management, pricing and financial modeling. Adept problem solver, providing insightful support for high-stakes
decision-making processes. Demonstrated expertise in optimizing business performance through innovative, data-driven
strategies and comprehensive reporting. Skilled communicator, proficient in presenting complex concepts to diverse
audiences and fostering strong relationships with clients and internal stakeholders.
K E Y S T R E N G T H S
Financial Modelling Reinsurance Optimization Process Enhancements
Large Data Analysis Reinsurance Pricing Risk Control Strategies
Stakeholder Management Profitability Testing Strategic Planning
C A R E E R H I G H L I G H T S
• Allianz: Successfully enhanced the portfolio management of the non-motor commercial business by supporting
underwriters with data-driven insights, guiding strategic business decisions and identifying new market opportunities.
• Gallagher Re: The lead analyst during a tender process for a new client, which resulted in the Company winning the
position as lead broker to place the client's retrocession program.
• Malaysian Re: Boosted profitability by 20% after de-risking loss-making business portfolios during my role as head of
pricing.
• Malaysian Re: Successfully developed & delivered customized risk transfer solutions for several local and international
clients throughout my pricing roles.
• Malaysian Re & MNRB: Implemented cost-effective automation which enhanced productivity of several stakeholders
i.e. via Excel VBA and development of user-friendly reporting templates.
C A R E E R E X P E R I E N C E
ALLIANZ GENERAL INSURANCE COMPANY MALAYSIA
HEAD OF DEPARTMENT Portfolio Management, CUO Office Sep 2022 – Present
• Developed performance dashboards and reports that improved renewal management and business development
across the commercial lines of business, both in terms of topline and bottom-line.
• Performed regular deep dives into each key line of business to understand performance drivers of historical and
current experiences, benchmarked against the market to develop forward-looking strategies to capture a bigger
market share of profitable segments.
• Led the preparation of the commercial business slide deck for the annual strategic planning process, ensuring
alignment with local and regional organizational goals and providing clear insights for decision-making.
• Fostered effective collaboration with cross-functional teams, including Underwriting, CEO office, actuarial, pricing,
risk management, as well as regional leadership, to support key business initiatives.
• Nurtured a culture of continuous improvement, fostering collaboration and innovation, which improved team
productivity and effectiveness.
GALLAGHER RE LABUAN LIMITED (previously Willis Re Labuan Limited)
SENIOR ACTUARIAL ANALYST Actuarial Analytics Sep 2021 – Sep 2022
• Key responsibilities include providing actuarial and analytical support to the broking team and clients.
• Carried out a series of retention analyses for several clients to assist them in determining the most optimal retention
level in respect of their proportional treaties that best meets their reinsurance objectives.
• Involved in renewals whereby the team have designed new XOL structures that materially improved the economics of
the XOL reinsurance program from expiring terms.
• As a broking analyst that deals with a wide range of clients and internal stakeholders, demonstrated the ability to be
a dynamic communicator that can effectively deliver the key points across to the audience during any given discourse.
MNRB HOLDINGS BHD
ASSISTANT VICE PRESIDENT Group Corporate & Strategic Planning Nov 2020 – Aug 2021
• Enhanced the business performance reporting that allows Group Management Committee (GMC) to have greater
performance tracking insights. The reporting process is also automated, which has successfully reduced delivery time
by half.
• Co-led a project to establish a Data Analytics Unit for the Group, whereby the developed project plan was approved
by both the GMC and the Board.
• Involved in the business plan review exercise of one of the subsidiaries to ensure it is aligned with the Group's overall
strategic objectives.
MALAYSIAN REINSURANCE BHD
ASSISTANT VICE PRESIDENT Pricing & Modelling Management Apr 2018 – Oct 2020
• Led the department towards enhancing revenue and profitable growth of the Company.
• Conducted business visits with underwriters to targeted clients to provide solutions to enhance their business.
• Developed specific pricing tools for tailor-made products to appraise the technical premium.
• Developed a profit-testing tool to ensure both technical and market pricing meet the profit targets of the Company.
• Delivered reinsurance pricing trainings to the company's Indonesian clients and internal stakeholders.
• Reduced human errors and bolstered efficiency by standardizing and automating manual underwriting processes
through use of MS Excel VBA.
• Participated proactively as a member of the Internal Capital Adequacy Assessment Process (ICAAP) committee to
assess and review the capital adequacy of the Company.
ASSISTANT VICE PRESIDENT Actuarial Services – Pricing Unit Nov 2016 – Mar 2018
• Propelled the Company to meet targeted bottom line by ensuring appropriate pricing assumptions used by
underwriters.
• Modelled the pricing formulation for non-traditional reinsurance products, including the first non-proportional
structured solution treaty in Malaysia.
• Delivered presentations to the general insurance industry of Malaysia and internal stakeholders of the Company on
Basics of Retakaful and other pricing related topics.
EXECUTIVE Actuarial Services Aug 2014 – Nov 2016
• Successfully developed a new financial projection model that enabled the Company to formulate more accurate
Annual Budget and 5-Year Business Plan projections.
• Played a key role in assessing the adequacy of the existing Individual Target Capital Level (ITCL) that should
commensurate with risk profile of the Company.
• Assisted the Appointed Actuary in preparing the Actuarial Valuation Reports and Financial Condition Reports to meet
regulatory requirements and to provide a wealth of valuable information for the Company.
GREAT EASTERN LIFE ASSURANCE
EXECUTIVE Actuarial Services Mar 2014 – Jul 2014
• Generated the statutory valuation reports to be submitted to Bank Negara Malaysia (BNM) and Monetary Authority
of Singapore (MAS).
• Prepared quarterly statistical report to be submitted to the Insurance Services Malaysia (ISM).
PRUDENTIAL LONDON PLC
PLACEMENT STUDENT Actuarial Department Mar 2013 – Nov 2013
• Assisted in enhancing user manuals to improve the annual Bonus Declaration process.
• Determined the applicability and amount of Market Value Reductions (MVR) on each individual policy withdrawal
from With Profits fund.
E D U C A T I O N & C E R T I F I C A T I O N
Associate of the IFoA (2020)
MSc in Actuarial Management, Heriot-Watt University | UK (2012)
BSc (Hons) in Actuarial Science (1st Class Hons), Heriot-Watt University | UK (2011)
Diploma in Actuarial Science (CGPA: 3.94), MARA University of Technology (UiTM) | Malaysia (2008)
Victoria Institution (SMK Victoria) | Malaysia (2004)
C O M P U T E R S K I L L S
MS Excel VBA • MS Excel • Remetrica Pricing Tool • R • MS OneNote • MS PowerPoint • MS Word
Kuala Lumpur, Malaysia • +6012-2230794 • shams554@gmail.com • https://www.linkedin.com/in/shams-aimran
------------------------------
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