Candidate

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First Name: Marwan
E-Mail Address: Marwanjundi@outlook.com
Country: United Arab Emirates
Phone: +971552447875
Current Job Designation: Area Operations Manager
Job Designation Applying For: Supply Chain and Logistics, Operations, Program/Project Management, etc
Total Years of Experience: 4
Copy your Resume / CV in this box: Marwan Aljundi
+9715524478751 | marwanjundi@outlook.com | LinkedIn | Nationality: Canadian | Dubai

PROFESSIONAL SUMMARY
Results-oriented operations leader with a strong background in supply chain management and logistics, specializing in process
optimization, people development, and program execution. Experienced in managing large teams and driving operational
improvements at Amazon, with expertise in leveraging data and ERP systems to enhance efficiency and performance. Proven ability
to lead cross-functional projects, streamline workflows, and implement scalable solutions that improve safety, quality, and
productivity.
Seeking a program/project management role to apply my skills in driving strategic initiatives and delivering impactful results within
supply chain and logistics organizations.

EMPLOYEMENT HISTORY
Amazon Fulfillment, Canada
Area Operations Manager II Oct/2024 – Current

• Operations Manager proxy, responsible for Outbound performance and mentorship for fellow managers
• Leading the People Pillar for all shifts in Outbound to improve our employee satisfaction, safety, and work culture
• Actively analyze data, metrics, and reports to find opportunities of improvement and enhance operations
• Manage shift flow to ensure shift executes the highest standards of Safety, Quality, and Productivity
• Maintenance and operation on robotic equipment and conveyance in partnership with site Maintenance Engineers

Learning and Development Manager Mar/2024 – Oct/2024

• Onboarded and trained 500+ associates into one of the most advanced fulfillment centers in Canada
• Managing site learning team which compromises of 2 Learning Coordinators (L4) and 12 Learning Trainers (T3)
• Planning and executing on cross-dept training for the site and ensuring all areas have resources to achieve targets
• Performance management for all associates in all departments to reach the highest standards of Safety, Productivity, and
Quality
• Onboarding and development of Operations Managers, Area Managers, and Process assistants

Area Operations Manager II
• Leading a team of 90+ associates of direct/indirect associates and process assistants in daily operations
• Outbound Pack subject matter expert and point of contact for the #1 fulfillment center in Canada
• Utilization of Amazon ERP systems to drive the creation of staffing plans, schedules, and process planning
• Manage shift flow to ensure shift executes the highest standards of Safety, Quality, and Productivity
Oct/2023 – Mar/2024

Area Operations Manager I July/2022 – Sept/2023

• Launch and test the new site in Ottawa, ramped up the team and set the site for success
• Oversee daily Productivity, Quality, and Safety of Operations
• Led a project of a Quality Glide-path that included several actions resulting in a 40% improvement in the Quality of the process
• Testing and procurement of Barcode Scanners that improved the business process, as well as increasing productivity by 16%
Quality Manager Intern May/2021 – Aug/2021
• Initiated a project of improving the standard process of receiving inventory in the warehouse. Focused on reduction of cost of
reimbursements to Vendors due to improper material handling, resulted in a 21% yearly reduction of cost
• Aimed for the highest standard of process execution by identifying the root cause of defects and implementing process audits.
Reduced the need of handling exceptions and increasing productivity

Modern Options Hotel Supplies
Marketing Executive Intern

• Placing POs to import hotel supplies from the UAE to Jordan
• Marketing a variety of linen products to a diverse set of hotel chains and restaurants
• Increased the exposure of the business and increased the market share of the business in Jordan
Dec/2020 – April/2021

Aldo Group, Canada
Sales Associate Nov/2019 – Nov/2020

• Consistent top performer and achieved the highest number of monthly sales
• Opening, Operation, and Closure of Cash registry in the store
• Fulfillment of shipments for online orders, Inventory and stock management

PROJECTS

Amazon Fulfillment
• Designed and installed height indicators at staging areas for storing totes in the warehouse to ensure safety of employees
• Implemented change in equipment for scanners, conveyance, and stations in the Outbound Pack Department that improved
productivity by 20% and order accuracy by 35%
• Designed and implemented a process for a portal where employees can apply for critical roles and eliminate bias in selection
by giving fair opportunities
• Developed and configured a process of auto shipment prioritization and selection along with installation of new workstations
that reduced cycle time in Outbound Processes and reduced late shipments by 40%

SUMMARY OF SKILLS

• Advanced proficiency in Microsoft Office (Ms. Excel, Ms. PowerPoint, PowerBi), ERP Systems, Ms. Access SQL
• Negotiation and Stakeholder management along with Conflict resolution and De-escalation
• Deep diving data and metrics to make business decisions and improve business processes
• Change management and Process improvement
• Problem Solving; Applied problem-solving skills to resolve identified barriers and gaps, and deliver results
• Planning and workflow management

EDUCATION

Bachelor of Commerce, Honours; concentration in Supply Chain Management Sept/2018 – April/2022
Sprott School of Business, Carleton University, Ottawa ON
• Deans Honour's List in all 4 years of study, received Costco scholarship of Supply Chain Management
• Relevant courses: Business Analytics, Data Management, Supply Chain Technologies, Int. Business Negotiations

LANGUAGES

• English, Advanced Proficiency
• Arabic, Advanced Proficiency
• Spanish, Intermediate Proficiency

EXTRA CURRICULAR ACTIVITIES

• Launched and implemented Arabs @ Amazon affinity group as the Vice President of the group to comprehend a more
inclusive workplace for Arab employees at the workplace
• Active member of Carleton Supply Chain Management Association as the VP of Events during university years to increase
our students' connections and network in the regiOn
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