Candidate

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First Name: Tintu Mathew Thomas
E-Mail Address: mathew9005@gmail.com
Country: United Arab Emirates
Phone: 00971501442538
Current Job Designation: Reinsurance Officer
Job Designation Applying For: Administration/Insurance
Total Years of Experience: 11
Copy your Resume / CV in this box: Tintu Mathew Thomas
ADMINISTRATIVE EXECUTIVE


Experienced administrative professional with over 10 years of expertise in insurance operation, reinsurance account reconciliation, and reporting. Proficient in process optimization, compliance management, and fostering customer relationships to support organizational goals.

Professional Experience (10 years 5 months)

General Takaful, State of Qatar | Reinsurance Officer | 2016-2023
•Reviewed underwriting returns to ensure treaty allocation of risk ceded and facultative support, meeting monthly targets.
•Investigated and resolved discrepancies in Reinsurance records in collaboration with Finance team by designing various Reconciliation Worksheets, enhancing accuracy and efficiency in accounts reconciliation processes.
•Developed Business Tracker Worksheets to monitor revenue, visually represent critical business KPIs, such as Monthly Revenue by Cedent and streamline reporting processes, thus reducing manual workload by 10 hours per week.
•Consistently produced technical reports for General, Life, and Medical businesses, ensuring full adherence to treaty terms and achieving 100% compliance standards.
•Created Quarterly Statistics RI reports, including detailed Claims Development Analysis Reports, to support treaty renewals and make informed decision-making processes.
•Collaborated with IT to optimize the Reinsurance (RI) system module, ensuring better functionality.

General Takaful, State of Qatar | Reinsurance Claims Officer | 2018-2020
•Processed and notified Reinsurance (RI) Claims to various FAC participants, ensuring accuracy and compliance with company policies.
•Coordinated with internal teams and external stakeholders for seamless claim handling.
•Managed documentation in RI department and claim submissions within strict deadlines.
•Assisted in claim-related inquiries from external participants and provided necessary support to Claims Department for efficient processing.
•Gained exposure to claims assessment but was not directly responsible for evaluations.

General Takaful, State of Qatar | General Underwriter | 2013-2015
•Evaluated insurance applications and reports from loss control specialists to assess potential risks and provide recommendations for coverage and pricing.
•Analyzed customer profiles and demographic data to assist in setting renewal rate, ensuring thorough assessment and prompt action.
•Calculated group and individual renewal rates by analyzing customer background, industry trends, and demographic data, enabling informed pricing decisions.
•Delivered exceptional customer service, by addressing inquiries and resolving issues related to coverage.
Mannai Corporation, State of Qatar | Asst. Project Co-ordinator | 2010-2011
•Managed day to day operations, ensuring efficiency in project tasks.
•Created detailed and concise spreadsheets for monitoring and reporting data needs.
•Assisted with customer communications to ensure adherence to agreement and deadlines.

Education & Certification

•Certificate of Insurance (Cert CII) UK - 2015
•MBA in International Business, Annamalai University - 2014
•BCom in Accounting & Finance, Annamalai University - 2012


Skills & Abilities

•Reconciliation of accounts
•Reporting and Compliance
•Customer Service and Relationship Management
•MS Office Suite (Excel, Word, PowerPoint)
•Organizational Skills
•Analytical Thinking
•Teamwork & Collaboration
•Adaptability
•Multi-Tasking


Languages

•English - Full Professional Proficiency (ILR Level 4)
•Malayalam - Native Proficiency (ILR Level 5)

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