------------------------------
First Name: Mona
E-Mail Address: mona.poonja@gmail.com
Country: India
Phone: +971 44396263
Current Job Designation: Global Talent Acquisition Leader
Job Designation Applying For: Talent Acquisition
Total Years of Experience: 20
Copy your Resume / CV in this box: MONA POONJA
📞 +971 44 396263 | +91 9930330422 | ✉️ mona.poonja@gmail.com
🌐 LinkedIn: https://www.linkedin.com/in/monapoonja
Global Talent Acquisition & People Strategy Leader | UAE & APAC Expertise
Professional Summary
Strategic Talent Acquisition and People Strategy leader with 19+ years of experience across APAC, EMEA, and the Americas. Expert in leadership hiring, DEI integration, and global workforce planning. Proven success in driving AI-enabled recruitment transformation, enhancing retention, and embedding inclusive practices across organizations. Recognized for partnering with C-suite leaders to align talent strategy with business growth, and delivering measurable hiring outcomes in dynamic markets including UAE and GCC.
Core Competencies
Leadership Hiring & Executive Search, Talent Strategy & Workforce Planning, AI & Data-Driven Recruitment, Employer Branding & EVP Design, DEI Strategy & Inclusive Hiring, HR Transformation & Change Management, Stakeholder & C-Suite Collaboration, Recruitment Analytics & ATS Optimization, Global & Regional Hiring (UAE, GCC, APAC), Candidate Experience & Succession Planning
Professional Experience
Regional Global Talent Acquisition Lead | Amicorp Advisory – Mumbai, Maharashtra | Jan 2025 – May 2025
• • Transformed TA across 10+ countries with AI-based tools and analytics.
• • Led end-to-end recruitment for APAC & EMEA; built scalable TA frameworks with SLAs.
• • Developed candidate pipelines through campaigns, networking, and referral programs.
• • Created executive dashboards and reporting systems for talent metrics.
Head – Leadership Hiring | Bennett, Coleman & Co. Ltd. (Times Group) – Mumbai, India | Jul 2023 – Dec 2024
• Directed CXO and strategic hiring achieving 70%+ leadership retention.
• Designed inclusive hiring frameworks and consulted business units on TA strategy.
• Delivered recruitment within tight deadlines while ensuring quality and compliance.
Global DEI Specialist | nVent – Mumbai, India | Feb 2022 – May 2023
• Led global ERGs (200+ members), boosting engagement and retention metrics.
• Trained 300+ leaders on DEI; increased inclusive hiring by 25%.
• Aligned DEI metrics with leadership KPIs across global business units.
Global Talent Acquisition Specialist | nVent – Mumbai, India | Aug 2018 – Feb 2022
• Managed full-cycle recruitment and vendor management across global markets.
• Implemented ATS improvements and optimized hiring analytics dashboards.
• Partnered with universities and associations to strengthen early career pipelines.
Head – Leadership Hiring | Rite Talent – Mumbai, India | Jan 2016 – Aug 2018
• Recruited senior leaders across industries; led TA performance and delivery.
• Partnered with clients to design policies aligning HR goals with business outcomes.
Lead Consultant – FMCG, Consumer, Hospitality | Kelly Services India Pvt. Ltd. – Mumbai, India | Mar 2016 – Nov 2016
• Closed CXO/VP mandates across India & Middle East.
• Delivered cross-border leadership searches across Sales, HR, and Finance.
• Rite Talent, Mumbai, India - HEAD LEADERSHIP HIRING, 01/2013 - 01/2016
• QuickStart Global, Mumbai, India - CLIENT SERVICES MANAGER, 01/2011 - 01/2012
• Sumaria Group (Tanzania), Mumbai, India - ASST. MANAGER HR, 01/2008 - 01/2011
• Executive Tracks, Manpower, Headhunters - CONSULTANT, 01/2003 - 01/2008
• Reliance Infostreams, Mumbai, India
Education
PGDBA (HR) – Symbiosis Centre for Distance Learning, Pune University (2006)
B.Com (Commerce) – Mumbai University (2002)
Certifications
• Generative AI in Recruitment
• Change Management
• DEI & Belonging
Awards & Leadership
• Top 20 DivHERsity Champion – Avtar Group
• Best D&I Initiative – Inclusion of Working Mothers
• Speaker – Kayak Table (Cultural Diversity), WICCI (DEI Leadership)
------------------------------
Candidate
------------------------------
First Name: Gilbert
E-Mail Address: gilbertodhiambo5@gmail.com
Country: Kenya
Phone: 0748095417
Current Job Designation: other
Job Designation Applying For: customer service roles
Total Years of Experience: 5
Copy your Resume / CV in this box: Gilbert Ouma
Email: gilbertodhiambo5@gmail.com | Tel: +254748095417 | Location: Nairobi, Kenya.
SUMMARY
I am a self-motivated individual with a drive to learn and gain professionalism. I am also passionate about technology and science.
I have a background working as a customer service/support officer, an Administrative assistant and I have great potential to bring into this position as a result. I have a background working in a call center and all this will be impactful for future endeavors. Dive into my resume for more details.
SKILLS
Google and Microsoft office suite.
Data entry and Tech support.
Contact center/handling calls.
Customer service/support.
Client liaison.
Sales and marketing.
WORK HISTORY
October 2023 - December 2023 | Shop Attendant | Umoja Shoe Company Ltd in Nairobi, Kenya.
Key responsibilities were;
Making sales of shoes and accessories.
Customer support.
Product display and arrangement.
Stock take and reports.
Product control using possWorks software; Sales, returns, exchange and product transfer.
June 2023 - October 2023 | Tech support | Green Apple technologies in Nairobi, Kenya. Key responsibilities were;
System maintenance.
Training Microsoft office suite and Google suite.
Online services; Ecitizen, KRA etc.
Document processing; printing, scanning & photocopying.
Software installations and upgrades.
Network/Internet configuration and setup.
April 2022 - June 2023 | Administrative Assistant | One Acre Fund in Rongo, Kenya.
Key responsibilities were;
Pack and dispatch warehouse/warranty consignments.
Processing vendor payments for halls, stores and meals.
Book, reserve halls and rooms for company meetings.
Keep tech operations running smoothly for the regional sales teams.
Ensure that district data is up to date and accurate.
Own timely, efficient and accurate delivery, insurance and warranty processes.
Serve as a key liaison between 2+ operational districts with over 72 staff and 3500 clients; and HQ by supporting administrative needs.
Manage and organize schedules and appointments.
Prepare reports, edit and organize documents.
Handle email correspondence.
Sep 2017 - April 2022 | Senior CEA Officer | One Acre Fund in Kakamega, Kenya.
Key responsibilities were;
Call Center, conducting surveys.
Data entry.
Outbound and inbound call handling.
Call management using Zendesk software.
Field projects; impact assessment and one on one interviews.
Attending professional development and project administration sessions.
Additionally, I have also worked with Zendesk system as a Customer Engagement agent for a period of 2 months.
I have worked with the Client Protection team for over 1 month.
Nov 2016 - June 2017 | Operations Officer | Bodo Eagle Properties in Nairobi, Kenya.
Key responsibilities were;
------------------------------
First Name: Gilbert
E-Mail Address: gilbertodhiambo5@gmail.com
Country: Kenya
Phone: 0748095417
Current Job Designation: other
Job Designation Applying For: customer service roles
Total Years of Experience: 5
Copy your Resume / CV in this box: Gilbert Ouma
Email: gilbertodhiambo5@gmail.com | Tel: +254748095417 | Location: Nairobi, Kenya.
SUMMARY
I am a self-motivated individual with a drive to learn and gain professionalism. I am also passionate about technology and science.
I have a background working as a customer service/support officer, an Administrative assistant and I have great potential to bring into this position as a result. I have a background working in a call center and all this will be impactful for future endeavors. Dive into my resume for more details.
SKILLS
Google and Microsoft office suite.
Data entry and Tech support.
Contact center/handling calls.
Customer service/support.
Client liaison.
Sales and marketing.
WORK HISTORY
October 2023 - December 2023 | Shop Attendant | Umoja Shoe Company Ltd in Nairobi, Kenya.
Key responsibilities were;
Making sales of shoes and accessories.
Customer support.
Product display and arrangement.
Stock take and reports.
Product control using possWorks software; Sales, returns, exchange and product transfer.
June 2023 - October 2023 | Tech support | Green Apple technologies in Nairobi, Kenya. Key responsibilities were;
System maintenance.
Training Microsoft office suite and Google suite.
Online services; Ecitizen, KRA etc.
Document processing; printing, scanning & photocopying.
Software installations and upgrades.
Network/Internet configuration and setup.
April 2022 - June 2023 | Administrative Assistant | One Acre Fund in Rongo, Kenya.
Key responsibilities were;
Pack and dispatch warehouse/warranty consignments.
Processing vendor payments for halls, stores and meals.
Book, reserve halls and rooms for company meetings.
Keep tech operations running smoothly for the regional sales teams.
Ensure that district data is up to date and accurate.
Own timely, efficient and accurate delivery, insurance and warranty processes.
Serve as a key liaison between 2+ operational districts with over 72 staff and 3500 clients; and HQ by supporting administrative needs.
Manage and organize schedules and appointments.
Prepare reports, edit and organize documents.
Handle email correspondence.
Sep 2017 - April 2022 | Senior CEA Officer | One Acre Fund in Kakamega, Kenya.
Key responsibilities were;
Call Center, conducting surveys.
Data entry.
Outbound and inbound call handling.
Call management using Zendesk software.
Field projects; impact assessment and one on one interviews.
Attending professional development and project administration sessions.
Additionally, I have also worked with Zendesk system as a Customer Engagement agent for a period of 2 months.
I have worked with the Client Protection team for over 1 month.
Nov 2016 - June 2017 | Operations Officer | Bodo Eagle Properties in Nairobi, Kenya.
Key responsibilities were;
------------------------------
Candidate
------------------------------
First Name: Murugan V
E-Mail Address: veemorgan@gmail.com
Country: India
Phone: 08248343900
Current Job Designation: AI and Robotics Teacher
Job Designation Applying For: AI and Robotics Teacher
Total Years of Experience: 12
Copy your Resume / CV in this box: Murugan Veerasingh
AI and Robotics Trainer
Professional Skills
Career Summary
Dedicated AI & Robotics Trainer with
over 5 years of teaching and training
experience in schools and colleges.
Skilled
in
simplifying
complex
engineering concepts into student
friendly lessons and building curiosity
through hands-on robotics and coding
projects. Passionate about preparing
school students for the future of
Artificial Intelligence, Robotics, and
Emerging Technologies.
Robotics Programming: Arduino, Raspberry Pi,
Sensors, Actuators
AI & Coding: Python, Machine Learning (basics
for students)
Embedded Systems & IoT: ESP32, Smart
Automation Projects STEM Education: Project
based Learning, Robotics
MIT APP,p5 J5 EDITOR,Teachable machine
Tinkercad,LOGO,Blender,Krita,Inkscape,GIMP
Competitions Tools: MATLAB, LabVIEW, Proteus,
KiCad,
Python Student Mentorship: Guiding school-level
robotics & AI projects
Work Experience
AI and Robotics Trainer
Imageminds | May-2025 - Tilnow
HOW TO CONTACT ME
Email: veemorgan@gmail.com
Phone: +91-8248343900
10, Pillaiyar Koil Street, Potheri,
Chengalpattu, Tamilnadu - 603203
RESEARCH INTEREST
Electric Vehicles.
Artificial Intelligence.
Battery Management Systems
Soft Computing Techniques.
Machine Learning.
Conduct robotics and AI classes for school students
(Grades 4-9).
Designed and delivered project-based learning
modules in robotics, coding, and AI.
Mentored students to build projects such as line
following robots, obstacle avoidance bots, and AI
based recognition systems.
Organized and guided students for STEM
competitions and exhibitions.
AI and Robotics Trainer
Bluebrain Roboltics | June 2024 - March 2025
AI and Robotics Trainer
Sakya Technologies, | Sept 2017 – June 2021- Chennai
Education
PhD(Electronics and Instrumentation Engg)Pursuing - (FROM 2021 T0 )
SRM Institute of Science Technology, KTR-CHENNAI
M.E. [Control & Instrumentation Engineering]
College of Engineering, Guindy- Year of Passing: 2011 CGPA: 6.8
B.E. [Electronics & Communication Engineering] Government Engineering College, Salem
Year of Passing: 2002 CGPA: 6.8
TEACHING EXPERIENCE
July 2007 – July 2009,Sriram Engineering College, Chennai
June 2011 – May 2013,Jaya Engineering College, Chennai
June 2013 – April 2014,Bhajarang Engineering College, Chennai
INDUSTRIAL EXPERIENCE
August 2002 – June 2004
Infonet Asia Pvt. Ltd., Coimbatore
March 2016 – August 2017
MSME, Guindy
PROJECTS
Machine learning based SoH estimation on EV batteries.
Data Acquisition System for BMS.
Fuzzy Logic Controller design for Wind Energy
TRAINER ON PCB DESIGN
Conducted 25 days training program on PCB design for Sevvapet Govt Polytechnic
Conductedtwo days workshop on PCB Design at SRMIST-EEE Dept KTR
PERSONAL DETAILS
DoB : 2.10.1980
Nationality : Indian
Marital Status: Married
Blood Group: A1+ve
Languages Known:
1.Tamil
2.English
3.Malayalam
4.Hindi
------------------------------
First Name: Murugan V
E-Mail Address: veemorgan@gmail.com
Country: India
Phone: 08248343900
Current Job Designation: AI and Robotics Teacher
Job Designation Applying For: AI and Robotics Teacher
Total Years of Experience: 12
Copy your Resume / CV in this box: Murugan Veerasingh
AI and Robotics Trainer
Professional Skills
Career Summary
Dedicated AI & Robotics Trainer with
over 5 years of teaching and training
experience in schools and colleges.
Skilled
in
simplifying
complex
engineering concepts into student
friendly lessons and building curiosity
through hands-on robotics and coding
projects. Passionate about preparing
school students for the future of
Artificial Intelligence, Robotics, and
Emerging Technologies.
Robotics Programming: Arduino, Raspberry Pi,
Sensors, Actuators
AI & Coding: Python, Machine Learning (basics
for students)
Embedded Systems & IoT: ESP32, Smart
Automation Projects STEM Education: Project
based Learning, Robotics
MIT APP,p5 J5 EDITOR,Teachable machine
Tinkercad,LOGO,Blender,Krita,Inkscape,GIMP
Competitions Tools: MATLAB, LabVIEW, Proteus,
KiCad,
Python Student Mentorship: Guiding school-level
robotics & AI projects
Work Experience
AI and Robotics Trainer
Imageminds | May-2025 - Tilnow
HOW TO CONTACT ME
Email: veemorgan@gmail.com
Phone: +91-8248343900
10, Pillaiyar Koil Street, Potheri,
Chengalpattu, Tamilnadu - 603203
RESEARCH INTEREST
Electric Vehicles.
Artificial Intelligence.
Battery Management Systems
Soft Computing Techniques.
Machine Learning.
Conduct robotics and AI classes for school students
(Grades 4-9).
Designed and delivered project-based learning
modules in robotics, coding, and AI.
Mentored students to build projects such as line
following robots, obstacle avoidance bots, and AI
based recognition systems.
Organized and guided students for STEM
competitions and exhibitions.
AI and Robotics Trainer
Bluebrain Roboltics | June 2024 - March 2025
AI and Robotics Trainer
Sakya Technologies, | Sept 2017 – June 2021- Chennai
Education
PhD(Electronics and Instrumentation Engg)Pursuing - (FROM 2021 T0 )
SRM Institute of Science Technology, KTR-CHENNAI
M.E. [Control & Instrumentation Engineering]
College of Engineering, Guindy- Year of Passing: 2011 CGPA: 6.8
B.E. [Electronics & Communication Engineering] Government Engineering College, Salem
Year of Passing: 2002 CGPA: 6.8
TEACHING EXPERIENCE
July 2007 – July 2009,Sriram Engineering College, Chennai
June 2011 – May 2013,Jaya Engineering College, Chennai
June 2013 – April 2014,Bhajarang Engineering College, Chennai
INDUSTRIAL EXPERIENCE
August 2002 – June 2004
Infonet Asia Pvt. Ltd., Coimbatore
March 2016 – August 2017
MSME, Guindy
PROJECTS
Machine learning based SoH estimation on EV batteries.
Data Acquisition System for BMS.
Fuzzy Logic Controller design for Wind Energy
TRAINER ON PCB DESIGN
Conducted 25 days training program on PCB design for Sevvapet Govt Polytechnic
Conductedtwo days workshop on PCB Design at SRMIST-EEE Dept KTR
PERSONAL DETAILS
DoB : 2.10.1980
Nationality : Indian
Marital Status: Married
Blood Group: A1+ve
Languages Known:
1.Tamil
2.English
3.Malayalam
4.Hindi
------------------------------
Candidate
------------------------------
First Name: Amit Kumar
E-Mail Address: akdas1439@gmail.com
Country: United Arab Emirates
Phone: +971524776552
Current Job Designation: Restaurant General Manager
Job Designation Applying For: Restaurant Manager
Total Years of Experience: 19 Years
Copy your Resume / CV in this box: Amit Kumar Das
FOOD AND BEVERAGE MANAGER
Date of Birth: 07 June 1982
Nationality: Indian
Marital Status: Married
Visa Status: Visit Visa
Mobile: +971 524776552
Email: akdas1439@gmail.com
Current Location: Dubai, UAE
Professional Summary
Highly accomplished Food & Beverage Manager with extensive experience in overseeing operations, enhancing
customer satisfaction and driving revenue growth. Proven ability to lead diverse teams, implement strategic plans, and
ensure compliance with health and safety standards. Seeking to leverage expertise to elevate F&B; operations in
Dubai.
Key Skills
Operations Management, Customer Service, Staff Development, Food Safety, Cooking, F&B; Operations, Leadership,
Multi-Outlet Management, Operational Best Practices, Financial Acumen, Customer Satisfaction, SOPs, Service
Recovery, Communication, Budgeting, Food Safety and Sanitation, Hospitality Management
Work Experience
Food & Beverage Manager | Sandy's Tower, Bhubaneswar | 02/2025 – Present (★★★★★)
- Implemented progressive disciplinary measures for staff, managed work zones, and supervised opening and closing
duties.
- Orchestrated daily and nightly shift safety and sanitation procedures.
- Directed hiring and managed bar and wait staff.
- Resolved customer complaints with professional engagement.
- Enhanced customer satisfaction by addressing quality issues.
- Developed unique events and promotions to drive sales.
Restaurant Food & Beverage Manager | KFC International, Visakhapatnam | 11/2023 – 11/2024
- Scheduled manpower and ordered food and supplies.
- Controlled profit and loss by managing inventory, cash control, and labour costs.
- Supervised daily operations to ensure efficiency and quality.
- Maintained cleanliness and safety standards.
Assistant Food & Beverage Manager | The Park Hotels, Visakhapatnam | 04/2021 – 10/2023 (★★★★★)
- Monitored staff performance and training.
- Maintained inventory levels and food safety standards.
- Coordinated catering events and client requirements.
- Trained staff in customer service and beverage knowledge.
- Implemented marketing campaigns to boost sales.
- Managed financial aspects of operations.
Assistant Restaurant Manager | Barbeque Nation Hospitality Ltd., Visakhapatnam | 06/2015 – 03/2021
- Oversaw restaurant operations to enhance efficiency and service quality.
- Implemented cost control measures to maximize profitability.
- Trained staff to uphold service standards.
- Implemented sales strategies and monitored competition.
- Resolved guest complaints effectively.
Shift Manager | Pizza Hut, Visakhapatnam | 06/2008 – 02/2014
- Managed customer and team issues promptly.
- Handled inventory and cash management.
- Led sales process from lead generation to contract execution.
- Exceeded sales objectives consistently.
Waiter | Taj Residency, Visakhapatnam | 05/2000 – 10/2003 ( ★★★★★)
- Delivered exceptional customer service and dining experience.
- Provided menu recommendations based on preferences.
- Maintained efficiency in high-volume environments.
- Ensured compliance with food safety standards.
Education
Bachelor in Arts | Mahatma Gandhi University, Meghalaya | 04/2014 – 03/2017
Diploma in Hotel Management | Coromandel Institute of Hotel Management, Visakhapatnam | 03/1997 – 04/1999
Languages
Hindi (Native), English (Native), Odiya (Native), Telugu (Fluent)
------------------------------
First Name: Amit Kumar
E-Mail Address: akdas1439@gmail.com
Country: United Arab Emirates
Phone: +971524776552
Current Job Designation: Restaurant General Manager
Job Designation Applying For: Restaurant Manager
Total Years of Experience: 19 Years
Copy your Resume / CV in this box: Amit Kumar Das
FOOD AND BEVERAGE MANAGER
Date of Birth: 07 June 1982
Nationality: Indian
Marital Status: Married
Visa Status: Visit Visa
Mobile: +971 524776552
Email: akdas1439@gmail.com
Current Location: Dubai, UAE
Professional Summary
Highly accomplished Food & Beverage Manager with extensive experience in overseeing operations, enhancing
customer satisfaction and driving revenue growth. Proven ability to lead diverse teams, implement strategic plans, and
ensure compliance with health and safety standards. Seeking to leverage expertise to elevate F&B; operations in
Dubai.
Key Skills
Operations Management, Customer Service, Staff Development, Food Safety, Cooking, F&B; Operations, Leadership,
Multi-Outlet Management, Operational Best Practices, Financial Acumen, Customer Satisfaction, SOPs, Service
Recovery, Communication, Budgeting, Food Safety and Sanitation, Hospitality Management
Work Experience
Food & Beverage Manager | Sandy's Tower, Bhubaneswar | 02/2025 – Present (★★★★★)
- Implemented progressive disciplinary measures for staff, managed work zones, and supervised opening and closing
duties.
- Orchestrated daily and nightly shift safety and sanitation procedures.
- Directed hiring and managed bar and wait staff.
- Resolved customer complaints with professional engagement.
- Enhanced customer satisfaction by addressing quality issues.
- Developed unique events and promotions to drive sales.
Restaurant Food & Beverage Manager | KFC International, Visakhapatnam | 11/2023 – 11/2024
- Scheduled manpower and ordered food and supplies.
- Controlled profit and loss by managing inventory, cash control, and labour costs.
- Supervised daily operations to ensure efficiency and quality.
- Maintained cleanliness and safety standards.
Assistant Food & Beverage Manager | The Park Hotels, Visakhapatnam | 04/2021 – 10/2023 (★★★★★)
- Monitored staff performance and training.
- Maintained inventory levels and food safety standards.
- Coordinated catering events and client requirements.
- Trained staff in customer service and beverage knowledge.
- Implemented marketing campaigns to boost sales.
- Managed financial aspects of operations.
Assistant Restaurant Manager | Barbeque Nation Hospitality Ltd., Visakhapatnam | 06/2015 – 03/2021
- Oversaw restaurant operations to enhance efficiency and service quality.
- Implemented cost control measures to maximize profitability.
- Trained staff to uphold service standards.
- Implemented sales strategies and monitored competition.
- Resolved guest complaints effectively.
Shift Manager | Pizza Hut, Visakhapatnam | 06/2008 – 02/2014
- Managed customer and team issues promptly.
- Handled inventory and cash management.
- Led sales process from lead generation to contract execution.
- Exceeded sales objectives consistently.
Waiter | Taj Residency, Visakhapatnam | 05/2000 – 10/2003 ( ★★★★★)
- Delivered exceptional customer service and dining experience.
- Provided menu recommendations based on preferences.
- Maintained efficiency in high-volume environments.
- Ensured compliance with food safety standards.
Education
Bachelor in Arts | Mahatma Gandhi University, Meghalaya | 04/2014 – 03/2017
Diploma in Hotel Management | Coromandel Institute of Hotel Management, Visakhapatnam | 03/1997 – 04/1999
Languages
Hindi (Native), English (Native), Odiya (Native), Telugu (Fluent)
------------------------------
Candidate
------------------------------
First Name: Vincent
E-Mail Address: vicent.tom32@gmail.com
Country: Rwanda
Phone: +250783783620
Current Job Designation: Carpentry trainer
Job Designation Applying For: Carpenter
Total Years of Experience: 3 years
Copy your Resume / CV in this box: Personal Information
Name: TOMBORA VINCENT
Phone: +250783783620
Email: vicent.tom32@gmail.com
Nationality: Rwandan
Current Location: Rwanda (Willing to Relocate to Dubai, UAE)
Date of Birth: 1/1/1988
Marital Status: Married
Visa Status: Tourist visa
Professional Summary
Dedicated Wood Technology Trainer and Skilled Carpenter with 3 years of experience in woodworking, carpentry, and training students at Gihombo TSS. Specialized in woodworking machine maintenance, installation, and safe operation. Holder of a Professional Certificate in Woodworking Machine Maintenance and Installation, awarded by Rubengera TSS in collaboration with Swisscontact (October 2023). Seeking opportunities in Dubai to apply hands-on skills and training expertise in the wood industry.
Core Skills
Carpentry & Furniture Making
Woodworking Machine Maintenance & Installation
Training & Mentoring Students
Technical Drawings & Wood Design
Workshop Safety & Quality Standards
Problem-Solving & Team Collaboration
Work Experience
Trainer – Wood Technology
Gihombo TSS, Rwanda
2021 – Present
Deliver theoretical and practical training in carpentry and wood technology.
Maintain and supervise woodworking machines to ensure safety and efficiency.
Mentor students in carpentry projects, furniture making, and design.
Conduct workshops on wood technology and modern carpentry methods.
Education
High School Diploma in Carpentry
SOS Technical school kigali, Rwanda – 2014
Certifications & Trainings
Professional Certificate in Woodworking Machine Maintenance and Installation
Rubengera TSS (Issued by Swisscontact), Rwanda – October 2023
Languages
English – Good (speaking, reading, writing)
French – Basic
Kinyarwanda – Native
References
Available upon request.
TOMBORA VINCENT
------------------------------
First Name: Vincent
E-Mail Address: vicent.tom32@gmail.com
Country: Rwanda
Phone: +250783783620
Current Job Designation: Carpentry trainer
Job Designation Applying For: Carpenter
Total Years of Experience: 3 years
Copy your Resume / CV in this box: Personal Information
Name: TOMBORA VINCENT
Phone: +250783783620
Email: vicent.tom32@gmail.com
Nationality: Rwandan
Current Location: Rwanda (Willing to Relocate to Dubai, UAE)
Date of Birth: 1/1/1988
Marital Status: Married
Visa Status: Tourist visa
Professional Summary
Dedicated Wood Technology Trainer and Skilled Carpenter with 3 years of experience in woodworking, carpentry, and training students at Gihombo TSS. Specialized in woodworking machine maintenance, installation, and safe operation. Holder of a Professional Certificate in Woodworking Machine Maintenance and Installation, awarded by Rubengera TSS in collaboration with Swisscontact (October 2023). Seeking opportunities in Dubai to apply hands-on skills and training expertise in the wood industry.
Core Skills
Carpentry & Furniture Making
Woodworking Machine Maintenance & Installation
Training & Mentoring Students
Technical Drawings & Wood Design
Workshop Safety & Quality Standards
Problem-Solving & Team Collaboration
Work Experience
Trainer – Wood Technology
Gihombo TSS, Rwanda
2021 – Present
Deliver theoretical and practical training in carpentry and wood technology.
Maintain and supervise woodworking machines to ensure safety and efficiency.
Mentor students in carpentry projects, furniture making, and design.
Conduct workshops on wood technology and modern carpentry methods.
Education
High School Diploma in Carpentry
SOS Technical school kigali, Rwanda – 2014
Certifications & Trainings
Professional Certificate in Woodworking Machine Maintenance and Installation
Rubengera TSS (Issued by Swisscontact), Rwanda – October 2023
Languages
English – Good (speaking, reading, writing)
French – Basic
Kinyarwanda – Native
References
Available upon request.
TOMBORA VINCENT
------------------------------
Candidate
------------------------------
First Name: Shuffa
E-Mail Address: shuffahassan5@gmail.com
Country: Kenya
Phone: 0702839208
Current Job Designation: Assistant Accountant
Job Designation Applying For: Assistant accountant/Secretary
Total Years of Experience: 8
Copy your Resume / CV in this box: MISS SHUFFA HASSAN OMAR
Accounts Clerk | Assistant Accountant | Procurement
📞 +254 702 839208
✉️ shuffahassan5@gmail.com.
🌐 https://www.linkedin.com/in/shuffa-hassan-2857b0321
Proactive and results-oriented Accounts Clerk with over 5 years of experience in bookkeeping, financial reporting and procurement. Proficient in QuickBooks, skilled in managing debtors and creditors, and experienced in regulatory submissions. Committed to maintaining accurate financial records and providing actionable insights to support organizational goals.
CORE COMPETENCIES
Analytical problem-solving - Honest and ethical decision-making.
Organized - Strong attention to detail ensuring accuracy.
Communication - Friendly and effective with a professional disposition.
Adaptability – Flexible and excellent time management.
TECHNICAL SKILLS
Proficiency in Accounting Software - Expertise in using QuickBooks, Sage, and Birthmark for managing financial transactions, generating reports and performing account reconciliations.
Advanced Excel - Advanced skills in complex formulas, data analysis, and reporting.
Bank Reconciliation Expertise - Expert in reconciling bank statements with internal records, identifying discrepancies, and ensuring financial accuracy.
Accounts Management - Experienced in managing accounts payable and receivable, including invoice processing, payment tracking, and customer account management to ensure smooth financial operations.
Programming Languages - Basic proficiency in Python for data analysis and automation.
ADDITIONAL SKILLS
Computer packages - Proficient in Microsoft Office.
Language Skills - French (DELF A2), basic proficiency in conversational French.
Design Software - Skilled in Corel Draw (Version 12).
Web Design - Basic knowledge of HTML/CSS for web design projects
PROFESSIONAL EXPERIENCE
ORA Dental Clinic- Assistant Accountant/ Admin
Mombasa County | July 2024 – September 2025
Streamlined patient billing and insurance claims processes, ensuring accurate and timely submissions, reducing claim resolution time by 15%.
Provided comprehensive administrative support, including managing patient data, appointment scheduling and organizing patient treatment plans.
Ensured compliance with government regulations by timely filing VAT, NHIF and NSSF returns.
Assisted in preparing monthly and quarterly financial reports, including tracking revenue from patient billing, insurance claims and dental treatments, ensuring accuracy and completeness by using QuickBooks and excel.
Collaborated with senior accountants to prepare year-end financial statements, ensuring compliance with tax regulations and clinic policies.
AMS Insurance Brokers Ltd- Assistant Accountant/ Purchasing
Mombasa County | September 2021 – January 2024
Provided procurement support by sourcing, obtaining quotes, negotiating terms and ensuring cost-effective purchases.
Processed invoices using Birthmark System and ensured timely payments, reducing processing time by 15%.
Built and maintained supplier relationships by evaluating vendor performance for quality and reliability.
Ensured compliance with financial regulations and company policies while managing documentation, maintaining accurate stock levels and records.
Recovered debts exceeding Ksh. 700,000, contributing to financial stability.
Mombasa Surgical Supplies- Accounts Clerk
Mombasa County | March 2020 – February 2021
Maintained accurate financial records through bookkeeping, data entry, and ledger updates using QuickBooks.
Managed and tracked accounts receivable, ensuring timely settlements and reducing overdue accounts by 20%.
Oversaw petty cash management, expense claims and documentation, enhancing expense tracking accuracy.
Ensured compliance with government regulations by timely filing VAT, NHIF and NSSF returns.
Tracked inventory levels and organized records, providing comprehensive administrative support to the team.
Albeity Logistics– Assistant Accountant
Mombasa County | January 2017 – February 2020
Managed and tracked accounts payable and receivable, ensuring timely settlements.
Performed daily cash and bank reconciliations, verifying driver collections and deposits for accuracy.
Assisted in payroll preparation, including statutory deductions such as PAYE, NHIF and NSSF.
Oversaw petty cash management, processed expense claims, and ensured proper documentation.
Filed statutory returns (VAT & PAYE), ensuring compliance with financial regulations.
Supported both internal and external audits by organizing records and providing timely responses.
Hardware & General Stores Limited- Accounts Clerk
Mombasa County |May 2013 – January 2016
Maintained accurate financial records through organized filing systems, manual bookkeeping and QuickBooks, including the Sales Day Book and Cashbook.
Achieved a 10% increase in collections through effective oversight.
Prepared and processed banking slips for cash and cheque transactions, compiling salary lists efficiently.
Ensured timely online submissions for NHIF, PAYE, and VAT, contributing to regulatory compliance.
EDUCATION
Yaris Institute of Information and Business Studies
K.T Plaza, Mombasa | January 2023 – June 2024
Diploma in Business management – Level 4
Memon College
Maalim Juma Mohamed Rd, Mombasa | July 2010 – March 2012
Certificate in Certified Accounting Technician - Introductory level
Certificate in Certified Accounting Technician - Intermediate level
REFEREES
MR.RAJU – Director
HARDWARE & GENERAL STORES LIMITED
P.O.BOX 82091-80100
MOMBASA
MOBILE NO: +254 722 411 440
Email: hgs@africaonline.co.ke
MR.ABBAS – Director
MOMBASA SURGICAL SUPPLIES
P.O.BOX 2243-80100
MOMBASA
MOBILE NO: +254 780 415 862
Email: abbas@msasurgical.com
MRS.SWABRA – Senior Accountant
AMS INSURANCE BROKERS LIMITED
MOMBASA
MOBILE NO: +254 731 117 000
Email: swabramohamed20@gmail.com
------------------------------
First Name: Shuffa
E-Mail Address: shuffahassan5@gmail.com
Country: Kenya
Phone: 0702839208
Current Job Designation: Assistant Accountant
Job Designation Applying For: Assistant accountant/Secretary
Total Years of Experience: 8
Copy your Resume / CV in this box: MISS SHUFFA HASSAN OMAR
Accounts Clerk | Assistant Accountant | Procurement
📞 +254 702 839208
✉️ shuffahassan5@gmail.com.
🌐 https://www.linkedin.com/in/shuffa-hassan-2857b0321
Proactive and results-oriented Accounts Clerk with over 5 years of experience in bookkeeping, financial reporting and procurement. Proficient in QuickBooks, skilled in managing debtors and creditors, and experienced in regulatory submissions. Committed to maintaining accurate financial records and providing actionable insights to support organizational goals.
CORE COMPETENCIES
Analytical problem-solving - Honest and ethical decision-making.
Organized - Strong attention to detail ensuring accuracy.
Communication - Friendly and effective with a professional disposition.
Adaptability – Flexible and excellent time management.
TECHNICAL SKILLS
Proficiency in Accounting Software - Expertise in using QuickBooks, Sage, and Birthmark for managing financial transactions, generating reports and performing account reconciliations.
Advanced Excel - Advanced skills in complex formulas, data analysis, and reporting.
Bank Reconciliation Expertise - Expert in reconciling bank statements with internal records, identifying discrepancies, and ensuring financial accuracy.
Accounts Management - Experienced in managing accounts payable and receivable, including invoice processing, payment tracking, and customer account management to ensure smooth financial operations.
Programming Languages - Basic proficiency in Python for data analysis and automation.
ADDITIONAL SKILLS
Computer packages - Proficient in Microsoft Office.
Language Skills - French (DELF A2), basic proficiency in conversational French.
Design Software - Skilled in Corel Draw (Version 12).
Web Design - Basic knowledge of HTML/CSS for web design projects
PROFESSIONAL EXPERIENCE
ORA Dental Clinic- Assistant Accountant/ Admin
Mombasa County | July 2024 – September 2025
Streamlined patient billing and insurance claims processes, ensuring accurate and timely submissions, reducing claim resolution time by 15%.
Provided comprehensive administrative support, including managing patient data, appointment scheduling and organizing patient treatment plans.
Ensured compliance with government regulations by timely filing VAT, NHIF and NSSF returns.
Assisted in preparing monthly and quarterly financial reports, including tracking revenue from patient billing, insurance claims and dental treatments, ensuring accuracy and completeness by using QuickBooks and excel.
Collaborated with senior accountants to prepare year-end financial statements, ensuring compliance with tax regulations and clinic policies.
AMS Insurance Brokers Ltd- Assistant Accountant/ Purchasing
Mombasa County | September 2021 – January 2024
Provided procurement support by sourcing, obtaining quotes, negotiating terms and ensuring cost-effective purchases.
Processed invoices using Birthmark System and ensured timely payments, reducing processing time by 15%.
Built and maintained supplier relationships by evaluating vendor performance for quality and reliability.
Ensured compliance with financial regulations and company policies while managing documentation, maintaining accurate stock levels and records.
Recovered debts exceeding Ksh. 700,000, contributing to financial stability.
Mombasa Surgical Supplies- Accounts Clerk
Mombasa County | March 2020 – February 2021
Maintained accurate financial records through bookkeeping, data entry, and ledger updates using QuickBooks.
Managed and tracked accounts receivable, ensuring timely settlements and reducing overdue accounts by 20%.
Oversaw petty cash management, expense claims and documentation, enhancing expense tracking accuracy.
Ensured compliance with government regulations by timely filing VAT, NHIF and NSSF returns.
Tracked inventory levels and organized records, providing comprehensive administrative support to the team.
Albeity Logistics– Assistant Accountant
Mombasa County | January 2017 – February 2020
Managed and tracked accounts payable and receivable, ensuring timely settlements.
Performed daily cash and bank reconciliations, verifying driver collections and deposits for accuracy.
Assisted in payroll preparation, including statutory deductions such as PAYE, NHIF and NSSF.
Oversaw petty cash management, processed expense claims, and ensured proper documentation.
Filed statutory returns (VAT & PAYE), ensuring compliance with financial regulations.
Supported both internal and external audits by organizing records and providing timely responses.
Hardware & General Stores Limited- Accounts Clerk
Mombasa County |May 2013 – January 2016
Maintained accurate financial records through organized filing systems, manual bookkeeping and QuickBooks, including the Sales Day Book and Cashbook.
Achieved a 10% increase in collections through effective oversight.
Prepared and processed banking slips for cash and cheque transactions, compiling salary lists efficiently.
Ensured timely online submissions for NHIF, PAYE, and VAT, contributing to regulatory compliance.
EDUCATION
Yaris Institute of Information and Business Studies
K.T Plaza, Mombasa | January 2023 – June 2024
Diploma in Business management – Level 4
Memon College
Maalim Juma Mohamed Rd, Mombasa | July 2010 – March 2012
Certificate in Certified Accounting Technician - Introductory level
Certificate in Certified Accounting Technician - Intermediate level
REFEREES
MR.RAJU – Director
HARDWARE & GENERAL STORES LIMITED
P.O.BOX 82091-80100
MOMBASA
MOBILE NO: +254 722 411 440
Email: hgs@africaonline.co.ke
MR.ABBAS – Director
MOMBASA SURGICAL SUPPLIES
P.O.BOX 2243-80100
MOMBASA
MOBILE NO: +254 780 415 862
Email: abbas@msasurgical.com
MRS.SWABRA – Senior Accountant
AMS INSURANCE BROKERS LIMITED
MOMBASA
MOBILE NO: +254 731 117 000
Email: swabramohamed20@gmail.com
------------------------------
Candidate
------------------------------
First Name: ABDUR REHMAN
E-Mail Address: rshah5762@gmail.com
Country: Pakistan
Phone: +923018008693
Current Job Designation: Operation manager
Job Designation Applying For: Banking,finance, exchange companies
Total Years of Experience: 6
Copy your Resume / CV in this box: Dear sir
My name is Abdur Rehman and I am from Pakistan I have completed master of commerce from university of Peshawar in 2019 after that I have joined Allied bank limited as Banking service's officer which I have worked five years experience currently I am working At bank Al habib limited as operation manager.
------------------------------
First Name: ABDUR REHMAN
E-Mail Address: rshah5762@gmail.com
Country: Pakistan
Phone: +923018008693
Current Job Designation: Operation manager
Job Designation Applying For: Banking,finance, exchange companies
Total Years of Experience: 6
Copy your Resume / CV in this box: Dear sir
My name is Abdur Rehman and I am from Pakistan I have completed master of commerce from university of Peshawar in 2019 after that I have joined Allied bank limited as Banking service's officer which I have worked five years experience currently I am working At bank Al habib limited as operation manager.
------------------------------
Candidate
------------------------------
First Name: Usman
E-Mail Address: usmanmerchant7738@gmail.com
Country: India
Phone: +91 7738956033
Current Job Designation: Devops Engineer
Job Designation Applying For: Devops Engineer
Total Years of Experience: 3.4
Copy your Resume / CV in this box: USMAN MERCHANT
Mumbai, Maharashtra, India(Ready to Relocate to UAE)
Contact: +91 7738956033
Experience: 3+ years | Email: usmanmerchant7738@gmail.com
LinkedIn: https://www.linkedin.com/in/usmanmerchant/
SUMMARY
Experienced DevOps Engineer with 3+ years of expertise in building, deploying, and managing scalable
applications and infrastructure across AWS, AZURE, and GCP. Proven expertise in automating CI/CD pipelines,
orchestrating containers with Kubernetes, and provisioning infrastructure using Terraform and Ansible.
Skilled in supporting mission-critical systems, including banking applications, with a focus on high availability,
security, and performance. Adept at working in agile environments and leveraging tools such as GitHub,
Jenkins, Docker, Helm, and ServiceNow to deliver reliable, cost-optimized DevOps solutions.
KEY SKILLS
Operating Systems Linux / UNIX (Ubuntu, RHEL), Windows
Cloud Infra AWS: EC2, S3, Lambda, VPC, RDS, SNS, IAM, CloudWatch, ECS, EKS, ALB, NLB.
Azure: AzureDevops, VM, Storage Accounts, AKS, VNET, Firewall, Load Balancer,
Application
Gateway, Azure Monitor, RBAC.
GCP: Compute Engine, Cloud Storage, Cloud Run, Google Kubernetes Engine (GKE), Load-
Balancer
DevOps Tools Git, GitHub, Ansible, Docker, Terraform, Kubernetes, Prometheus, Grafana, Apache
Tomcat.
Programming
Languages
Bash (Scripting), HCL, YAML, Python(basic), PowerShell.
Networking and
Others
TCP/IP, HTTP, VPN, DNS, FTP, SSH, ServiceNow.
CI/CD Jenkins, Github-Actions, Bit-bucket pipeline,
WORK EXPERIENCE
Unico Connect Mumbai, India
DevOps Engineer LTIMINDTREE Mumbai, India
Cloud DevOps Engineer Jan 2025 – Present
June 2022 – Jan 2025
ROLES AND RESPONSIBILITES
❖ Administered Linux/Unix and Windows servers for CITI Bank, ensuring 99% uptime for mission-critical
systems across global regions.
❖ Designed and managed cloud infrastructure across AWS, Azure, and GCP, with hands-on experience in
compute (EC2, Azure VMs, GCP Compute Engine), networking (VPC/VNet), databases (RDS, Azure SQL,
Cloud SQL), storage, IAM, monitoring, DNS, VPNs, autoscaling, and load balancing.
❖ Provisioned and configured infrastructure using Terraform and Ansible, improving system reliability and
reducing manual configuration errors.
❖ Built and deployed containerized applications using Docker, orchestrated via EKS, AKS, GKE, and K3s,
across environments (Dev, UAT, Prod, COB).
❖ Automated and maintained CI/CD pipelines using Jenkins, GitHub Actions, Bitbucket Pipelines, ArgoCD,
and Azure DevOps, accelerating deployments and improving release consistency.
❖ Deployed and managed scalable GitHub Actions self-hosted runners on Kubernetes using Actions Runner
Controller and Helm with GitHub App-based authentication, enabling dynamic, secure CI/CD execution.
❖ Implemented centralized logging and monitoring using ELK, CloudWatch, Azure Monitor, Prometheus,
and Grafana for proactive observability and performance tracking.
❖ Deployed and managed open-source AI/ML workflows (e.g., Hugging Face) integrated with platforms like
OpenAI and Deepseek, supporting scalable model development and inference.
❖ Built a GPU-enabled K3s Kubernetes cluster integrated with NVIDIA GPU Operator, KAI Scheduler, and
JupyterHub, enabling multi-user fractional GPU sharing and efficient AI/ML resource allocation.
❖ Executed cloud cost optimization strategies across AWS, Azure, and GCP, resulting in significant savings
for multiple clients.
❖ Automated system administration tasks using Shell scripts, enhancing operational efficiency and reducing
manual workload.
❖ Supported 500+ enterprise applications across NAM, EMEA, APAC, and LATAM regions, including
Continuity of Business (COB) drills with cross-functional teams. Actively participated in Major Incident
Management, collaborating with app owners and teams (SA, PS, DBA, Network) to ensure swift resolution
with minimal business impact. Well-versed in ITIL processes such as Incident, Change, and Problem
Management, with hands-on experience in ServiceNow.
CERTIFICATIONS
❖ Microsoft Certified: Azure Fundamentals (AZ -900). ❖ GCP Certified Professional Cloud Architect (PCA). ❖ AWS Certified Cloud Practitioner (CLF-C02). ❖ Azure Administrator Associate (AZ-104)
EDUCATION
Certificate
Certificate
Certificate
M.H. Saboo Siddik College of Engineering Bachelor of Engineering (B.E) in Information Technology CGPA: 8.26
Mumbai, India
2018 – 2022
------------------------------
First Name: Usman
E-Mail Address: usmanmerchant7738@gmail.com
Country: India
Phone: +91 7738956033
Current Job Designation: Devops Engineer
Job Designation Applying For: Devops Engineer
Total Years of Experience: 3.4
Copy your Resume / CV in this box: USMAN MERCHANT
Mumbai, Maharashtra, India(Ready to Relocate to UAE)
Contact: +91 7738956033
Experience: 3+ years | Email: usmanmerchant7738@gmail.com
LinkedIn: https://www.linkedin.com/in/usmanmerchant/
SUMMARY
Experienced DevOps Engineer with 3+ years of expertise in building, deploying, and managing scalable
applications and infrastructure across AWS, AZURE, and GCP. Proven expertise in automating CI/CD pipelines,
orchestrating containers with Kubernetes, and provisioning infrastructure using Terraform and Ansible.
Skilled in supporting mission-critical systems, including banking applications, with a focus on high availability,
security, and performance. Adept at working in agile environments and leveraging tools such as GitHub,
Jenkins, Docker, Helm, and ServiceNow to deliver reliable, cost-optimized DevOps solutions.
KEY SKILLS
Operating Systems Linux / UNIX (Ubuntu, RHEL), Windows
Cloud Infra AWS: EC2, S3, Lambda, VPC, RDS, SNS, IAM, CloudWatch, ECS, EKS, ALB, NLB.
Azure: AzureDevops, VM, Storage Accounts, AKS, VNET, Firewall, Load Balancer,
Application
Gateway, Azure Monitor, RBAC.
GCP: Compute Engine, Cloud Storage, Cloud Run, Google Kubernetes Engine (GKE), Load-
Balancer
DevOps Tools Git, GitHub, Ansible, Docker, Terraform, Kubernetes, Prometheus, Grafana, Apache
Tomcat.
Programming
Languages
Bash (Scripting), HCL, YAML, Python(basic), PowerShell.
Networking and
Others
TCP/IP, HTTP, VPN, DNS, FTP, SSH, ServiceNow.
CI/CD Jenkins, Github-Actions, Bit-bucket pipeline,
WORK EXPERIENCE
Unico Connect Mumbai, India
DevOps Engineer LTIMINDTREE Mumbai, India
Cloud DevOps Engineer Jan 2025 – Present
June 2022 – Jan 2025
ROLES AND RESPONSIBILITES
❖ Administered Linux/Unix and Windows servers for CITI Bank, ensuring 99% uptime for mission-critical
systems across global regions.
❖ Designed and managed cloud infrastructure across AWS, Azure, and GCP, with hands-on experience in
compute (EC2, Azure VMs, GCP Compute Engine), networking (VPC/VNet), databases (RDS, Azure SQL,
Cloud SQL), storage, IAM, monitoring, DNS, VPNs, autoscaling, and load balancing.
❖ Provisioned and configured infrastructure using Terraform and Ansible, improving system reliability and
reducing manual configuration errors.
❖ Built and deployed containerized applications using Docker, orchestrated via EKS, AKS, GKE, and K3s,
across environments (Dev, UAT, Prod, COB).
❖ Automated and maintained CI/CD pipelines using Jenkins, GitHub Actions, Bitbucket Pipelines, ArgoCD,
and Azure DevOps, accelerating deployments and improving release consistency.
❖ Deployed and managed scalable GitHub Actions self-hosted runners on Kubernetes using Actions Runner
Controller and Helm with GitHub App-based authentication, enabling dynamic, secure CI/CD execution.
❖ Implemented centralized logging and monitoring using ELK, CloudWatch, Azure Monitor, Prometheus,
and Grafana for proactive observability and performance tracking.
❖ Deployed and managed open-source AI/ML workflows (e.g., Hugging Face) integrated with platforms like
OpenAI and Deepseek, supporting scalable model development and inference.
❖ Built a GPU-enabled K3s Kubernetes cluster integrated with NVIDIA GPU Operator, KAI Scheduler, and
JupyterHub, enabling multi-user fractional GPU sharing and efficient AI/ML resource allocation.
❖ Executed cloud cost optimization strategies across AWS, Azure, and GCP, resulting in significant savings
for multiple clients.
❖ Automated system administration tasks using Shell scripts, enhancing operational efficiency and reducing
manual workload.
❖ Supported 500+ enterprise applications across NAM, EMEA, APAC, and LATAM regions, including
Continuity of Business (COB) drills with cross-functional teams. Actively participated in Major Incident
Management, collaborating with app owners and teams (SA, PS, DBA, Network) to ensure swift resolution
with minimal business impact. Well-versed in ITIL processes such as Incident, Change, and Problem
Management, with hands-on experience in ServiceNow.
CERTIFICATIONS
❖ Microsoft Certified: Azure Fundamentals (AZ -900). ❖ GCP Certified Professional Cloud Architect (PCA). ❖ AWS Certified Cloud Practitioner (CLF-C02). ❖ Azure Administrator Associate (AZ-104)
EDUCATION
Certificate
Certificate
Certificate
M.H. Saboo Siddik College of Engineering Bachelor of Engineering (B.E) in Information Technology CGPA: 8.26
Mumbai, India
2018 – 2022
------------------------------
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