Candidate

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First Name: Sana
E-Mail Address: Sanaabdalla.sa@gmail.com
Country: Sudan
Phone: 00971502367277
Current Job Designation: L&D Admin
Job Designation Applying For: DAL Food
Total Years of Experience: 6
Copy your Resume / CV in this box: SANA ABDALLA M. ELHASSAN
Ajman, UAE | +971 502367277 | sanaabdalla.sa@gmail.com | UAE Driving License |
http://www.linkedin.com/in/sana-elhassan
Professional Summary
Results-driven Business Administration professional with 6+ years of diverse experience in
research, learning & development, project coordination, and data analytics. Proven ability to
streamline processes, manage end-to-end training operations, and derive business insights
through tools like Excel and Power BI. Adept at cross-functional collaboration and vendor
management, with a focus on delivering measurable improvements in organizational
performance.
Key Skills & Competencies
 Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
 Power BI & Data Visualization
 Training Coordination & L&D Support
 Project Management & Reporting
 Process Optimization & Documentation
 Strong Analytical & Problem-Solving Abilities
 Vendor Management & Procurement
 Communication & Stakeholder Engagement
 Time Management | Team Collaboration
Professional Experience
DAL Food Industries – Sudan
Learning & Development Administrator | Apr 2022 – Present
 Improved training record accuracy by leading a team of assistants and standardizing
documentation processes.
 Coordinated over 50 training sessions annually, enhancing employee performance and
compliance across departments.
 Streamlined payment requisition and procurement processes, cutting administrative
delays by 20%.
 Designed interactive Excel and Power BI dashboards to track L&D KPIs and monthly
performance reports.
 Facilitated interdepartmental communication to ensure timely training schedules and
follow-ups.
 Initiated certification tracking, increasing compliance by 30% in training-related
certifications.
DAL Food Industries – Sudan
Research Executive | Jul 2020 – Mar 2022
 Delivered high-quality research projects by designing tailored methodologies based on
client needs.
 Presented actionable insights to clients using charts, visuals, and summary reports,
resulting in 25% repeat business.
 Increased report delivery speed by 15% through optimized analysis and feedback loops
Florence Services & Ventures Inc. – Sudan
Administrative Assistant | Nov 2018 – Jul 2019
 Reduced document retrieval time by 35% through restructuring the filing and recordkeeping system.
 Supported interdepartmental coordination, procurement, and HR onboarding
processes.
 Organized transportation logistics and hotel bookings, ensuring operational efficiency.
Department of Economic Development – Dubai
Senior Executive – Knowledge Management | Jan 2018 – May 2018
 Managed social media and internal web content to promote departmental initiatives
and public engagement.
 Provided knowledge management services to internal units and maintained accurate
cash expenditure records.
American Center for Psychiatry & Neurology – UAE
Customer Service Representative | May 2017 – Sept 2017
 Boosted client satisfaction by providing clear communication and personalized followup services.
 Reduced appointment no-show rates through proactive reminders and support.
Ajman Businesswomen Council – UAE
Executive | Aug 2016
 Managed and updated membership records; promoted businesses through social media
content creation.
 Designed marketing visuals and videos, increasing engagement for the business
conference.
Ajman Chamber – UAE
Intern – Business & Investment Development | Jun 2016 – Aug 2016
 Created and modified databases, prepared research content, and supported publication
activities.
Education
Bachelor of Science in Business Administration – Management
Ajman University, UAE | 2013 – 2017
Certifications & Workshops
 Supervisory Skills – DAL Agriculture (2024)
 McKinsey Forward Program – McKinsey & Company (2024)
 Intermediate & Advanced Excel – DAL Food (2023)
 ROI Training Effectiveness – Informa Markets (2023)
 Power BI, Negotiation, PMP Prep – WeGrow & Milestone (2022)
 Innovation Think Tank – Siemens Healthineers (2020)
 Diploma in Strategic Planning – Ajman University (2018)
Languages
Arabic (Native)
English (Fluent)
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