------------------------------
First Name: Devender
E-Mail Address: devender.r1990@gmail.com
Country: India
Phone: 09885676004
Current Job Designation: Area Service Manager
Job Designation Applying For: Area Service Manager
Total Years of Experience: 7
Copy your Resume / CV in this box: DEVENDER KUMAR R
India
Contact: +91 9885676004 | E-mail: devender.r1990@gmail.com
LinkedIn URL: https://www.linkedin.com/in/devender-kumar-37883786/
Personal Particulars
Date of Birth: 04-01-1990│ Nationality: Indian
Passport Number: Z5978656
Permanent/Present Address: India
________________________________________
PROFESSIONAL SUMMARY
Result Driven Professional with over a decade of distinguished expertise in the consumer durable industry, specializing in customer service and satisfaction Good at orchestrating large-scale service operations, managing multi-product portfolios, and driving customer-centric strategies to achieve operational excellence Good track record of enhancing service delivery, optimizing resource utilization, and maintaining high customer satisfaction metrics A strategic leader with a knack for streamlining processes, fostering team collaboration, and implementing innovative solutions to meet organizational goals.
SKILLS
Technical Skills: CRM (Salesforce), Warehouse Audits, Spare Parts Management, NPS Optimization, Digital Tools Implementation, Service Franchise Management
Functional Skills: Customer Satisfaction, Key Account Management, Team Leadership, Process Streamlining, Training & Development, Institutional AMCs, Retail Market Handling
WORK EXPERIENCE
Area Service Manager │Voltas Limited | Jul 2013 – Jul 2022
• Spearheaded customer satisfaction initiatives across Hyderabad and Telangana, managing a diverse product portfolio including air conditioners, refrigeration units, and home appliances.
• Implemented CRM (Salesforce) to enhance service efficiency and customer engagement.
• Directed 15 service franchises, ensuring seamless operations and alignment with retail market demands.
• Optimized spare parts logistics, reducing defective unit resolution time to 15 days.
• Conducted quarterly warehouse audits, maintaining inventory accuracy and operational readiness.
• Delivered technical and soft skills training to technicians, improving service quality and safety standards.
• Maintained an NPS of 80% and managed 55% of branch call load, contributing significantly to revenue generation.
Area Service Manager │Croma Limited | July 2022 – Nov 2022
• Oversaw customer service operations for Hyderabad and Telangana, handling a wide range of consumer electronics and appliances.
• Streamlined defective unit clearance processes, achieving resolution within one month.
• Expanded service network by onboarding 5 additional service centers to accommodate growing customer demand.
• Conducted monthly audits of spares and finished goods, ensuring operational efficiency.
• Maintained breakdown call dissatisfaction rates below 2%, enhancing customer trust and loyalty.
Area Service Manager │Samsung India Electronics Limited | Nov 2022 – Jul 2024
• Managed customer satisfaction for Hyderabad and Telangana, overseeing a vast product range including home appliances, visual displays, and mobile devices.
• Supervised 28 service centres, ensuring efficient service delivery during peak demand periods.
• Implemented same-day service initiatives, significantly improving customer experience.
• Maintained NPS at 80%, HCS at 90%, and dissatisfaction rates at 2.7%.
• Leveraged digital tools to enhance service center operations and customer engagement.
EDUCATION
Bachelor of Technology (Mechanical Engineering), JNTU Hyderabad University, India, 2013
Diploma in Automobile Engineering, S.G.M. Government Polytechnic College, India, 2008
LANGUAGES
English, Hindi
------------------------------
Candidates Seeking Job Vacancies in UAE • Saudi Arabia • Qatar • Oman • Bahrain • Kuwait • Europe • USA • Canada • UK • Singapore • India • Australia • New Zealand
Candidate
------------------------------
First Name: Imad Ahmed Ansari
E-Mail Address: imadansari91@gmail.com
Country: Saudi Arabia
Phone: 0538677181
Current Job Designation: Operations Officer , Warehouse In charge
Job Designation Applying For: Operations Logistics officer
Total Years of Experience: 10
Copy your Resume / CV in this box: IMAD AHMED ANSARI
LOGISTICS OPERATIONS OFFICER
Place- Saudi (Ready to Relocate)
Contact Information:+966576182377,+966538677181
Email: imadansari91@gmail.com ,imadansari91@outlook.com.
Nationality: Indian
Driving License: Valid Indian and Saudi Driving License, GCC
Marital Status: Single
SUMMARY
A dedicated logistics professional adept in procurement, and
With over ten years of experience in logistics, I am a versatile and dynamic professional who can adapt to
changing business needs and deliver results operations coordination. Skilled in data analysis, vendor negotiation, and team leadership, with a proven ability
to optimize processes and drive efficiency. Successfully reduced procurement costs by 15% through strategic
vendor negotiations and procurement planning, demonstrating a commitment to achieving results and delivering
value.
CERTIFICATION & SKILLS
Has Completed Sap ERP three months training of Material Management (MM)
Certified In Packaging Acceptance Training by FedEx
Completed SMSA Strategic Workshop
AREAS OF EXPERTISE
Oracle JD Operation Management Data Analysis
SAP ERP (MM) Microsoft Dashboard Vendor Negotiation
Microsoft Office Problem Solving Team Leadership
FedEx's SDM Procurement Strategy Communication
EXPERIENCE
MARKETING HOME GROUP TRADING CO – Saudi
Logistics Operations Officer Feb 2023 – Present
Tracked, received, and stocked over 500 items, ensuring timely availability for operations.
Oversaw customer-based queues, effectively allocating tasks to meet configuration requirements, resulting in
a 15% increase in task completion efficiency.
Ensured proper storage of materials, reducing instances of damage by 25%.
Programmed the final inventory of materials before shipment, streamlining the process and reducing errors by
20%.
Provided detailed lists of equipment moved from consolidation areas to sponsor shipping channels,
enhancing coordination with project coordinators.
Managed and maintained inventory levels to prevent supply shortages, resulting in uninterrupted operations.
Supervised equipment repairs, ensuring timely maintenance and minimizing downtime.
Accounted for inventory discrepancies and implemented labeling and shipping time improvements, leading to
a 30% reduction in errors.
Generated comprehensive reports on logistics activities and performance metrics, including purchase orders,
inventory levels, shipment schedules, and production, aiding in data-driven decision-making processes.
ARABIAN BEDDING DUBAI FURNITURE (KING KOIL) – Dubai
Operation head, Logistics Warehouse In charge and Sales Coordinator Operation head Feb 2021 – Jan 2023
Orchestrated sales team operations, ensuring seamless coordination and achieving sales targets consistently
Analyzed logistic challenges, researched solutions, and spearheaded the implementation of strategies,
resulting in a 15% improvement in operational efficiency and a 10% reduction in turnaround time.
Managed material support functions, enhancing accountability and procurement processes, leading to a 20%
reduction in costs and a 30% increase in procurement accuracy.
Prepared and presented data for monthly unit status reports, providing insights for informed decision-making
and strategic planning, contributing to a 15% increase in revenue.
Established optimal inventory levels and replenishment requirements for new items, minimizing stockouts and
excess inventory by 25%, resulting in improved inventory turnover ratios.
Provided critical support to front-line sales teams, facilitating administrative operations and enabling them to
focus on core sales activities, leading to a 20% increase in sales productivity.
Addressed customer service inquiries promptly, ensuring high levels of customer satisfaction and retention
through timely and effective solutions, achieving a customer satisfaction rating of 95%.
MONH– Riyadh
E-Commerce Online Executive Jan 2020 – Feb 2021
Coordinated and managed paid marketing campaigns across multiple platforms, meticulously analyzing
results to achieve a maximum ROI and driving a 20% increase in revenue.
Oversaw the planning and execution of targeted sales and marketing strategies, resulting in a 15% growth in
customer acquisition and retention rates.
Optimized sales methods to effectively engage, acquire, and retain customers, leading to a 25% improvement
in customer satisfaction scores.
Provided comprehensive support to front-line sales teams, ensuring smooth administrative operations and
enabling a 30% increase in sales productivity.
Developed pricing structures based on thorough analysis of historical and current trends, competitor activities,
and logistics data, contributing to a 10% increase in profit margins.
Saudi Ceramics Company – Riyadh
Procurement Officer Feb 2014 –Oct 2015
Analyzed and reported on procurement data, covering all operational aspects, resulting in a 15% increase in
efficiency and cost savings.
Communicated closely with stakeholders, including vendors and merchants, facilitating timely deliveries and
reducing lead times by 20%.
Established and nurtured relationships with vendors, negotiating favorable terms and conditions, leading to a
10% decrease in procurement costs.
Developed procurement plans based on service needs and spend analysis, optimizing cost-effective solutions
and enhancing purchasing power by 25%.
FedEx– Riyadh
Senior Logistics Coordinator Dec 2010 – April 2013
Generated daily credit card reports, ensuring accuracy and completeness for financial tracking, with an
average of 20 reports prepared per day.
Coordinated customer credit and debit card transactions, facilitating seamless payment processing for over
100 transactions daily.
Orchestrated team off-sites and large meetings, organizing logistics for 10 events annually, fostering team
cohesion and collaboration.
Languages known: English, Hindi, Urdu ,Arabic
EDUCATION
SIKKIM MANIPAL UNIVERSITY – Sikkim, India Bachelor of Business Administration (BBA)
2014
------------------------------
First Name: Imad Ahmed Ansari
E-Mail Address: imadansari91@gmail.com
Country: Saudi Arabia
Phone: 0538677181
Current Job Designation: Operations Officer , Warehouse In charge
Job Designation Applying For: Operations Logistics officer
Total Years of Experience: 10
Copy your Resume / CV in this box: IMAD AHMED ANSARI
LOGISTICS OPERATIONS OFFICER
Place- Saudi (Ready to Relocate)
Contact Information:+966576182377,+966538677181
Email: imadansari91@gmail.com ,imadansari91@outlook.com.
Nationality: Indian
Driving License: Valid Indian and Saudi Driving License, GCC
Marital Status: Single
SUMMARY
A dedicated logistics professional adept in procurement, and
With over ten years of experience in logistics, I am a versatile and dynamic professional who can adapt to
changing business needs and deliver results operations coordination. Skilled in data analysis, vendor negotiation, and team leadership, with a proven ability
to optimize processes and drive efficiency. Successfully reduced procurement costs by 15% through strategic
vendor negotiations and procurement planning, demonstrating a commitment to achieving results and delivering
value.
CERTIFICATION & SKILLS
Has Completed Sap ERP three months training of Material Management (MM)
Certified In Packaging Acceptance Training by FedEx
Completed SMSA Strategic Workshop
AREAS OF EXPERTISE
Oracle JD Operation Management Data Analysis
SAP ERP (MM) Microsoft Dashboard Vendor Negotiation
Microsoft Office Problem Solving Team Leadership
FedEx's SDM Procurement Strategy Communication
EXPERIENCE
MARKETING HOME GROUP TRADING CO – Saudi
Logistics Operations Officer Feb 2023 – Present
Tracked, received, and stocked over 500 items, ensuring timely availability for operations.
Oversaw customer-based queues, effectively allocating tasks to meet configuration requirements, resulting in
a 15% increase in task completion efficiency.
Ensured proper storage of materials, reducing instances of damage by 25%.
Programmed the final inventory of materials before shipment, streamlining the process and reducing errors by
20%.
Provided detailed lists of equipment moved from consolidation areas to sponsor shipping channels,
enhancing coordination with project coordinators.
Managed and maintained inventory levels to prevent supply shortages, resulting in uninterrupted operations.
Supervised equipment repairs, ensuring timely maintenance and minimizing downtime.
Accounted for inventory discrepancies and implemented labeling and shipping time improvements, leading to
a 30% reduction in errors.
Generated comprehensive reports on logistics activities and performance metrics, including purchase orders,
inventory levels, shipment schedules, and production, aiding in data-driven decision-making processes.
ARABIAN BEDDING DUBAI FURNITURE (KING KOIL) – Dubai
Operation head, Logistics Warehouse In charge and Sales Coordinator Operation head Feb 2021 – Jan 2023
Orchestrated sales team operations, ensuring seamless coordination and achieving sales targets consistently
Analyzed logistic challenges, researched solutions, and spearheaded the implementation of strategies,
resulting in a 15% improvement in operational efficiency and a 10% reduction in turnaround time.
Managed material support functions, enhancing accountability and procurement processes, leading to a 20%
reduction in costs and a 30% increase in procurement accuracy.
Prepared and presented data for monthly unit status reports, providing insights for informed decision-making
and strategic planning, contributing to a 15% increase in revenue.
Established optimal inventory levels and replenishment requirements for new items, minimizing stockouts and
excess inventory by 25%, resulting in improved inventory turnover ratios.
Provided critical support to front-line sales teams, facilitating administrative operations and enabling them to
focus on core sales activities, leading to a 20% increase in sales productivity.
Addressed customer service inquiries promptly, ensuring high levels of customer satisfaction and retention
through timely and effective solutions, achieving a customer satisfaction rating of 95%.
MONH– Riyadh
E-Commerce Online Executive Jan 2020 – Feb 2021
Coordinated and managed paid marketing campaigns across multiple platforms, meticulously analyzing
results to achieve a maximum ROI and driving a 20% increase in revenue.
Oversaw the planning and execution of targeted sales and marketing strategies, resulting in a 15% growth in
customer acquisition and retention rates.
Optimized sales methods to effectively engage, acquire, and retain customers, leading to a 25% improvement
in customer satisfaction scores.
Provided comprehensive support to front-line sales teams, ensuring smooth administrative operations and
enabling a 30% increase in sales productivity.
Developed pricing structures based on thorough analysis of historical and current trends, competitor activities,
and logistics data, contributing to a 10% increase in profit margins.
Saudi Ceramics Company – Riyadh
Procurement Officer Feb 2014 –Oct 2015
Analyzed and reported on procurement data, covering all operational aspects, resulting in a 15% increase in
efficiency and cost savings.
Communicated closely with stakeholders, including vendors and merchants, facilitating timely deliveries and
reducing lead times by 20%.
Established and nurtured relationships with vendors, negotiating favorable terms and conditions, leading to a
10% decrease in procurement costs.
Developed procurement plans based on service needs and spend analysis, optimizing cost-effective solutions
and enhancing purchasing power by 25%.
FedEx– Riyadh
Senior Logistics Coordinator Dec 2010 – April 2013
Generated daily credit card reports, ensuring accuracy and completeness for financial tracking, with an
average of 20 reports prepared per day.
Coordinated customer credit and debit card transactions, facilitating seamless payment processing for over
100 transactions daily.
Orchestrated team off-sites and large meetings, organizing logistics for 10 events annually, fostering team
cohesion and collaboration.
Languages known: English, Hindi, Urdu ,Arabic
EDUCATION
SIKKIM MANIPAL UNIVERSITY – Sikkim, India Bachelor of Business Administration (BBA)
2014
------------------------------
Candidate
------------------------------
First Name: Hiba
E-Mail Address: hibamehmood1@gmail.com
Country: United Arab Emirates
Phone: 0509323950
Current Job Designation: Sales interior designer
Job Designation Applying For: Coordinator,sales
Total Years of Experience: 4yrs
Copy your Resume / CV in this box: I am an interior designer as well as sales experience.I know AutoCAd,3Ds max
------------------------------
First Name: Hiba
E-Mail Address: hibamehmood1@gmail.com
Country: United Arab Emirates
Phone: 0509323950
Current Job Designation: Sales interior designer
Job Designation Applying For: Coordinator,sales
Total Years of Experience: 4yrs
Copy your Resume / CV in this box: I am an interior designer as well as sales experience.I know AutoCAd,3Ds max
------------------------------
Candidate
------------------------------
First Name: Tintu Mathew Thomas
E-Mail Address: mathew9005@gmail.com
Country: United Arab Emirates
Phone: 00971501442538
Current Job Designation: Reinsurance Officer
Job Designation Applying For: Administration/Insurance
Total Years of Experience: 11
Copy your Resume / CV in this box: Tintu Mathew Thomas
ADMINISTRATIVE EXECUTIVE
Experienced administrative professional with over 10 years of expertise in insurance operation, reinsurance account reconciliation, and reporting. Proficient in process optimization, compliance management, and fostering customer relationships to support organizational goals.
Professional Experience (10 years 5 months)
General Takaful, State of Qatar | Reinsurance Officer | 2016-2023
•Reviewed underwriting returns to ensure treaty allocation of risk ceded and facultative support, meeting monthly targets.
•Investigated and resolved discrepancies in Reinsurance records in collaboration with Finance team by designing various Reconciliation Worksheets, enhancing accuracy and efficiency in accounts reconciliation processes.
•Developed Business Tracker Worksheets to monitor revenue, visually represent critical business KPIs, such as Monthly Revenue by Cedent and streamline reporting processes, thus reducing manual workload by 10 hours per week.
•Consistently produced technical reports for General, Life, and Medical businesses, ensuring full adherence to treaty terms and achieving 100% compliance standards.
•Created Quarterly Statistics RI reports, including detailed Claims Development Analysis Reports, to support treaty renewals and make informed decision-making processes.
•Collaborated with IT to optimize the Reinsurance (RI) system module, ensuring better functionality.
General Takaful, State of Qatar | Reinsurance Claims Officer | 2018-2020
•Processed and notified Reinsurance (RI) Claims to various FAC participants, ensuring accuracy and compliance with company policies.
•Coordinated with internal teams and external stakeholders for seamless claim handling.
•Managed documentation in RI department and claim submissions within strict deadlines.
•Assisted in claim-related inquiries from external participants and provided necessary support to Claims Department for efficient processing.
•Gained exposure to claims assessment but was not directly responsible for evaluations.
General Takaful, State of Qatar | General Underwriter | 2013-2015
•Evaluated insurance applications and reports from loss control specialists to assess potential risks and provide recommendations for coverage and pricing.
•Analyzed customer profiles and demographic data to assist in setting renewal rate, ensuring thorough assessment and prompt action.
•Calculated group and individual renewal rates by analyzing customer background, industry trends, and demographic data, enabling informed pricing decisions.
•Delivered exceptional customer service, by addressing inquiries and resolving issues related to coverage.
Mannai Corporation, State of Qatar | Asst. Project Co-ordinator | 2010-2011
•Managed day to day operations, ensuring efficiency in project tasks.
•Created detailed and concise spreadsheets for monitoring and reporting data needs.
•Assisted with customer communications to ensure adherence to agreement and deadlines.
Education & Certification
•Certificate of Insurance (Cert CII) UK - 2015
•MBA in International Business, Annamalai University - 2014
•BCom in Accounting & Finance, Annamalai University - 2012
Skills & Abilities
•Reconciliation of accounts
•Reporting and Compliance
•Customer Service and Relationship Management
•MS Office Suite (Excel, Word, PowerPoint)
•Organizational Skills
•Analytical Thinking
•Teamwork & Collaboration
•Adaptability
•Multi-Tasking
Languages
•English - Full Professional Proficiency (ILR Level 4)
•Malayalam - Native Proficiency (ILR Level 5)
------------------------------
First Name: Tintu Mathew Thomas
E-Mail Address: mathew9005@gmail.com
Country: United Arab Emirates
Phone: 00971501442538
Current Job Designation: Reinsurance Officer
Job Designation Applying For: Administration/Insurance
Total Years of Experience: 11
Copy your Resume / CV in this box: Tintu Mathew Thomas
ADMINISTRATIVE EXECUTIVE
Experienced administrative professional with over 10 years of expertise in insurance operation, reinsurance account reconciliation, and reporting. Proficient in process optimization, compliance management, and fostering customer relationships to support organizational goals.
Professional Experience (10 years 5 months)
General Takaful, State of Qatar | Reinsurance Officer | 2016-2023
•Reviewed underwriting returns to ensure treaty allocation of risk ceded and facultative support, meeting monthly targets.
•Investigated and resolved discrepancies in Reinsurance records in collaboration with Finance team by designing various Reconciliation Worksheets, enhancing accuracy and efficiency in accounts reconciliation processes.
•Developed Business Tracker Worksheets to monitor revenue, visually represent critical business KPIs, such as Monthly Revenue by Cedent and streamline reporting processes, thus reducing manual workload by 10 hours per week.
•Consistently produced technical reports for General, Life, and Medical businesses, ensuring full adherence to treaty terms and achieving 100% compliance standards.
•Created Quarterly Statistics RI reports, including detailed Claims Development Analysis Reports, to support treaty renewals and make informed decision-making processes.
•Collaborated with IT to optimize the Reinsurance (RI) system module, ensuring better functionality.
General Takaful, State of Qatar | Reinsurance Claims Officer | 2018-2020
•Processed and notified Reinsurance (RI) Claims to various FAC participants, ensuring accuracy and compliance with company policies.
•Coordinated with internal teams and external stakeholders for seamless claim handling.
•Managed documentation in RI department and claim submissions within strict deadlines.
•Assisted in claim-related inquiries from external participants and provided necessary support to Claims Department for efficient processing.
•Gained exposure to claims assessment but was not directly responsible for evaluations.
General Takaful, State of Qatar | General Underwriter | 2013-2015
•Evaluated insurance applications and reports from loss control specialists to assess potential risks and provide recommendations for coverage and pricing.
•Analyzed customer profiles and demographic data to assist in setting renewal rate, ensuring thorough assessment and prompt action.
•Calculated group and individual renewal rates by analyzing customer background, industry trends, and demographic data, enabling informed pricing decisions.
•Delivered exceptional customer service, by addressing inquiries and resolving issues related to coverage.
Mannai Corporation, State of Qatar | Asst. Project Co-ordinator | 2010-2011
•Managed day to day operations, ensuring efficiency in project tasks.
•Created detailed and concise spreadsheets for monitoring and reporting data needs.
•Assisted with customer communications to ensure adherence to agreement and deadlines.
Education & Certification
•Certificate of Insurance (Cert CII) UK - 2015
•MBA in International Business, Annamalai University - 2014
•BCom in Accounting & Finance, Annamalai University - 2012
Skills & Abilities
•Reconciliation of accounts
•Reporting and Compliance
•Customer Service and Relationship Management
•MS Office Suite (Excel, Word, PowerPoint)
•Organizational Skills
•Analytical Thinking
•Teamwork & Collaboration
•Adaptability
•Multi-Tasking
Languages
•English - Full Professional Proficiency (ILR Level 4)
•Malayalam - Native Proficiency (ILR Level 5)
------------------------------
Candidate
------------------------------
First Name: Victor
E-Mail Address: victor08.dsouza@gmail.com
Country: Pakistan
Phone: 923160265937
Current Job Designation: Deputy manager innovation & digital channels/ payments
Job Designation Applying For: Spa manager
Total Years of Experience: 7
Copy your Resume / CV in this box: Yes
------------------------------
First Name: Victor
E-Mail Address: victor08.dsouza@gmail.com
Country: Pakistan
Phone: 923160265937
Current Job Designation: Deputy manager innovation & digital channels/ payments
Job Designation Applying For: Spa manager
Total Years of Experience: 7
Copy your Resume / CV in this box: Yes
------------------------------
Candidate
------------------------------
First Name: Roshan
E-Mail Address: roshanupadhya167@gmail.com
Country: Saudi Arabia
Phone: 0539628106
Current Job Designation: Assistant Logistics Manager
Job Designation Applying For: Logistics Manager
Total Years of Experience: 10
Copy your Resume / CV in this box:
Contacts
Phone: +966-0539628106 (Saudi Arabia)
+91-9302329910 (IND)
Email: roshanupadhya167@gmail.com
In: https://www.linkedin.com/in/roshan-upadhyay-8b5322189
Location: Indore, India
Gender: Male
Dob: 16th July 1986
Nationality: Indian
Education
• MBA (HR), Distance Learning, IMS, Indore (January 2018)
• BBA (Marketing), DAVV University, Indore (May 2014)
• Diploma in Computer Applications, Rajeev Gandhi Institute, Indore
Courses & Training
• Diploma in SAP Material Management (MM), Webcom Technologies Ltd., Indore
Key Skills
• Logistics Management
• Supply Chain Management
• Warehouse Operations
• Inventory Control
• SAP Material Management (MM)
• Transportation Management
• Quality Assurance & Compliance
• FIFO Inventory Management
• Customs Clearance
• Documentation & Reporting
• Team Leadership
• Problem-Solving
• Communication Skills
• Organizational Skills
• Strategic Decision-Making
• Tally Software Proficiency
• KPI Monitoring
• Process Improvement
• Audit & Inspection
• MS Word, Excel, and PowerPoint
Languages
• English and Hindi
ROSHAN UPADHYAY
Assistant Logistics Manager
• Experienced logistics professional with 10+ years of comprehensive experience in logistics management, warehouse operations, and supply chain processes.
• Proven expertise in SAP Material Management (MM), inventory control, transportation regulations, and quality compliance.
• Strong leader with exceptional organizational, communication, and problem-solving skills, consistently improving operational efficiency.
Work History
Assistant Logistics Manager
Ajex Logistic Services, Saudi Arabia
November 2023 – Present
Key Responsibilities:
• Overseeing and maintaining optimal inventory levels, ensuring timely deliveries, and keeping detailed records of inbound and outbound shipments.
• Supervising and coordinating loading/unloading processes, and meticulously verifying materials received against purchase orders.
• Managing online customer orders for various shipping methods, employing FIFO (First In, First Out) inventory techniques.
• Leading logistics operations encompassing transportation management, warehouse activities, safety compliance, and quality assurance.
• Leveraging extensive knowledge of transportation regulations, including NMFC classifications and Less Than Truckload (LTL) operations.
• Handling packaging approval processes from suppliers and continuously enhancing supply chain procedures.
• Ensuring timely and accurate processing of Advanced Shipping Notices (ASNs), promptly notifying procurement teams of delays to mitigate risks.
Achievements:
• Successfully led a logistics team, ensuring timely execution of tasks and building positive, lasting customer relationships.
Senior Logistics Executive
Prataap Snacks Ltd., Indore, India
December 2019 – October 2023
Key Responsibilities:
• Conducting comprehensive internal audits, performing detailed inspections of received goods, and promptly reporting any discrepancies to maintain quality standards.
• Overseeing all warehouse operations, including receiving goods, managing finished product inventories, inventory control, and documentation processes.
• Utilizing SAP and other logistics software to efficiently manage transportation and logistics operations.
• Developing & monitoring key logistics objectives and measurable performance indicators (KPIs).
Achievements:
• Streamlined storage practices to improve inventory accuracy, reduced operational time, and enhanced the efficiency of dispatch operations.
Commercial & Logistics Executive
Flexituff International Ltd., Pithampur, India
May 2014 – November 2019
Key Responsibilities:
• Managing extensive documentation including spreadsheets, vouchers, invoices, daily MIS reports, and proficiently using Tally software.
• Coordinating and executing order tracking, customs clearance processes, and effectively communicating with transportation carriers and customs brokers.
• Preparing and maintaining essential export-import documentation, shipping documents, commercial invoices, packing lists, container dispatch details, and verified gross mass (VGM) records.
• Hands-on experience in SAP Material Management (MM) including configuring and managing Material Master, Vendor Master, purchase requisitions, purchase orders, and the Procure-to-Pay (P2P) cycle.
Contacts
Phone: +966-0539628106 (Saudi Arabia)
+91-9302329910 (IND)
Email: roshanupadhya167@gmail.com
In: https://www.linkedin.com/in/roshan-upadhyay-8b5322189
Location: Indore, India
Gender: Male
Dob: 16th July 1986
Nationality: Indian
Education
• MBA (HR), Distance Learning, IMS, Indore (January 2018)
• BBA (Marketing), DAVV University, Indore (May 2014)
• Diploma in Computer Applications, Rajeev Gandhi Institute, Indore
Courses & Training
• Diploma in SAP Material Management (MM), Webcom Technologies Ltd., Indore
Key Skills
• Logistics Management
• Supply Chain Management
• Warehouse Operations
• Inventory Control
• SAP Material Management (MM)
• Transportation Management
• Quality Assurance & Compliance
• FIFO Inventory Management
• Customs Clearance
• Documentation & Reporting
• Team Leadership
• Problem-Solving
• Communication Skills
• Organizational Skills
• Strategic Decision-Making
• Tally Software Proficiency
• KPI Monitoring
• Process Improvement
• Audit & Inspection
• MS Word, Excel, and PowerPoint
Languages
• English and Hindi
ROSHAN UPADHYAY
Assistant Logistics Manager
• Experienced logistics professional with 10+ years of comprehensive experience in logistics management, warehouse operations, and supply chain processes.
• Proven expertise in SAP Material Management (MM), inventory control, transportation regulations, and quality compliance.
• Strong leader with exceptional organizational, communication, and problem-solving skills, consistently improving operational efficiency.
Work History
Assistant Logistics Manager
Ajex Logistic Services, Saudi Arabia
November 2023 – Present
Key Responsibilities:
• Overseeing and maintaining optimal inventory levels, ensuring timely deliveries, and keeping detailed records of inbound and outbound shipments.
• Supervising and coordinating loading/unloading processes, and meticulously verifying materials received against purchase orders.
• Managing online customer orders for various shipping methods, employing FIFO (First In, First Out) inventory techniques.
• Leading logistics operations encompassing transportation management, warehouse activities, safety compliance, and quality assurance.
• Leveraging extensive knowledge of transportation regulations, including NMFC classifications and Less Than Truckload (LTL) operations.
• Handling packaging approval processes from suppliers and continuously enhancing supply chain procedures.
• Ensuring timely and accurate processing of Advanced Shipping Notices (ASNs), promptly notifying procurement teams of delays to mitigate risks.
Achievements:
• Successfully led a logistics team, ensuring timely execution of tasks and building positive, lasting customer relationships.
Senior Logistics Executive
Prataap Snacks Ltd., Indore, India
December 2019 – October 2023
Key Responsibilities:
• Conducting comprehensive internal audits, performing detailed inspections of received goods, and promptly reporting any discrepancies to maintain quality standards.
• Overseeing all warehouse operations, including receiving goods, managing finished product inventories, inventory control, and documentation processes.
• Utilizing SAP and other logistics software to efficiently manage transportation and logistics operations.
• Developing & monitoring key logistics objectives and measurable performance indicators (KPIs).
Achievements:
• Streamlined storage practices to improve inventory accuracy, reduced operational time, and enhanced the efficiency of dispatch operations.
Commercial & Logistics Executive
Flexituff International Ltd., Pithampur, India
May 2014 – November 2019
Key Responsibilities:
• Managing extensive documentation including spreadsheets, vouchers, invoices, daily MIS reports, and proficiently using Tally software.
• Coordinating and executing order tracking, customs clearance processes, and effectively communicating with transportation carriers and customs brokers.
• Preparing and maintaining essential export-import documentation, shipping documents, commercial invoices, packing lists, container dispatch details, and verified gross mass (VGM) records.
• Hands-on experience in SAP Material Management (MM) including configuring and managing Material Master, Vendor Master, purchase requisitions, purchase orders, and the Procure-to-Pay (P2P) cycle.
------------------------------
First Name: Roshan
E-Mail Address: roshanupadhya167@gmail.com
Country: Saudi Arabia
Phone: 0539628106
Current Job Designation: Assistant Logistics Manager
Job Designation Applying For: Logistics Manager
Total Years of Experience: 10
Copy your Resume / CV in this box:
Contacts
Phone: +966-0539628106 (Saudi Arabia)
+91-9302329910 (IND)
Email: roshanupadhya167@gmail.com
In: https://www.linkedin.com/in/roshan-upadhyay-8b5322189
Location: Indore, India
Gender: Male
Dob: 16th July 1986
Nationality: Indian
Education
• MBA (HR), Distance Learning, IMS, Indore (January 2018)
• BBA (Marketing), DAVV University, Indore (May 2014)
• Diploma in Computer Applications, Rajeev Gandhi Institute, Indore
Courses & Training
• Diploma in SAP Material Management (MM), Webcom Technologies Ltd., Indore
Key Skills
• Logistics Management
• Supply Chain Management
• Warehouse Operations
• Inventory Control
• SAP Material Management (MM)
• Transportation Management
• Quality Assurance & Compliance
• FIFO Inventory Management
• Customs Clearance
• Documentation & Reporting
• Team Leadership
• Problem-Solving
• Communication Skills
• Organizational Skills
• Strategic Decision-Making
• Tally Software Proficiency
• KPI Monitoring
• Process Improvement
• Audit & Inspection
• MS Word, Excel, and PowerPoint
Languages
• English and Hindi
ROSHAN UPADHYAY
Assistant Logistics Manager
• Experienced logistics professional with 10+ years of comprehensive experience in logistics management, warehouse operations, and supply chain processes.
• Proven expertise in SAP Material Management (MM), inventory control, transportation regulations, and quality compliance.
• Strong leader with exceptional organizational, communication, and problem-solving skills, consistently improving operational efficiency.
Work History
Assistant Logistics Manager
Ajex Logistic Services, Saudi Arabia
November 2023 – Present
Key Responsibilities:
• Overseeing and maintaining optimal inventory levels, ensuring timely deliveries, and keeping detailed records of inbound and outbound shipments.
• Supervising and coordinating loading/unloading processes, and meticulously verifying materials received against purchase orders.
• Managing online customer orders for various shipping methods, employing FIFO (First In, First Out) inventory techniques.
• Leading logistics operations encompassing transportation management, warehouse activities, safety compliance, and quality assurance.
• Leveraging extensive knowledge of transportation regulations, including NMFC classifications and Less Than Truckload (LTL) operations.
• Handling packaging approval processes from suppliers and continuously enhancing supply chain procedures.
• Ensuring timely and accurate processing of Advanced Shipping Notices (ASNs), promptly notifying procurement teams of delays to mitigate risks.
Achievements:
• Successfully led a logistics team, ensuring timely execution of tasks and building positive, lasting customer relationships.
Senior Logistics Executive
Prataap Snacks Ltd., Indore, India
December 2019 – October 2023
Key Responsibilities:
• Conducting comprehensive internal audits, performing detailed inspections of received goods, and promptly reporting any discrepancies to maintain quality standards.
• Overseeing all warehouse operations, including receiving goods, managing finished product inventories, inventory control, and documentation processes.
• Utilizing SAP and other logistics software to efficiently manage transportation and logistics operations.
• Developing & monitoring key logistics objectives and measurable performance indicators (KPIs).
Achievements:
• Streamlined storage practices to improve inventory accuracy, reduced operational time, and enhanced the efficiency of dispatch operations.
Commercial & Logistics Executive
Flexituff International Ltd., Pithampur, India
May 2014 – November 2019
Key Responsibilities:
• Managing extensive documentation including spreadsheets, vouchers, invoices, daily MIS reports, and proficiently using Tally software.
• Coordinating and executing order tracking, customs clearance processes, and effectively communicating with transportation carriers and customs brokers.
• Preparing and maintaining essential export-import documentation, shipping documents, commercial invoices, packing lists, container dispatch details, and verified gross mass (VGM) records.
• Hands-on experience in SAP Material Management (MM) including configuring and managing Material Master, Vendor Master, purchase requisitions, purchase orders, and the Procure-to-Pay (P2P) cycle.
Contacts
Phone: +966-0539628106 (Saudi Arabia)
+91-9302329910 (IND)
Email: roshanupadhya167@gmail.com
In: https://www.linkedin.com/in/roshan-upadhyay-8b5322189
Location: Indore, India
Gender: Male
Dob: 16th July 1986
Nationality: Indian
Education
• MBA (HR), Distance Learning, IMS, Indore (January 2018)
• BBA (Marketing), DAVV University, Indore (May 2014)
• Diploma in Computer Applications, Rajeev Gandhi Institute, Indore
Courses & Training
• Diploma in SAP Material Management (MM), Webcom Technologies Ltd., Indore
Key Skills
• Logistics Management
• Supply Chain Management
• Warehouse Operations
• Inventory Control
• SAP Material Management (MM)
• Transportation Management
• Quality Assurance & Compliance
• FIFO Inventory Management
• Customs Clearance
• Documentation & Reporting
• Team Leadership
• Problem-Solving
• Communication Skills
• Organizational Skills
• Strategic Decision-Making
• Tally Software Proficiency
• KPI Monitoring
• Process Improvement
• Audit & Inspection
• MS Word, Excel, and PowerPoint
Languages
• English and Hindi
ROSHAN UPADHYAY
Assistant Logistics Manager
• Experienced logistics professional with 10+ years of comprehensive experience in logistics management, warehouse operations, and supply chain processes.
• Proven expertise in SAP Material Management (MM), inventory control, transportation regulations, and quality compliance.
• Strong leader with exceptional organizational, communication, and problem-solving skills, consistently improving operational efficiency.
Work History
Assistant Logistics Manager
Ajex Logistic Services, Saudi Arabia
November 2023 – Present
Key Responsibilities:
• Overseeing and maintaining optimal inventory levels, ensuring timely deliveries, and keeping detailed records of inbound and outbound shipments.
• Supervising and coordinating loading/unloading processes, and meticulously verifying materials received against purchase orders.
• Managing online customer orders for various shipping methods, employing FIFO (First In, First Out) inventory techniques.
• Leading logistics operations encompassing transportation management, warehouse activities, safety compliance, and quality assurance.
• Leveraging extensive knowledge of transportation regulations, including NMFC classifications and Less Than Truckload (LTL) operations.
• Handling packaging approval processes from suppliers and continuously enhancing supply chain procedures.
• Ensuring timely and accurate processing of Advanced Shipping Notices (ASNs), promptly notifying procurement teams of delays to mitigate risks.
Achievements:
• Successfully led a logistics team, ensuring timely execution of tasks and building positive, lasting customer relationships.
Senior Logistics Executive
Prataap Snacks Ltd., Indore, India
December 2019 – October 2023
Key Responsibilities:
• Conducting comprehensive internal audits, performing detailed inspections of received goods, and promptly reporting any discrepancies to maintain quality standards.
• Overseeing all warehouse operations, including receiving goods, managing finished product inventories, inventory control, and documentation processes.
• Utilizing SAP and other logistics software to efficiently manage transportation and logistics operations.
• Developing & monitoring key logistics objectives and measurable performance indicators (KPIs).
Achievements:
• Streamlined storage practices to improve inventory accuracy, reduced operational time, and enhanced the efficiency of dispatch operations.
Commercial & Logistics Executive
Flexituff International Ltd., Pithampur, India
May 2014 – November 2019
Key Responsibilities:
• Managing extensive documentation including spreadsheets, vouchers, invoices, daily MIS reports, and proficiently using Tally software.
• Coordinating and executing order tracking, customs clearance processes, and effectively communicating with transportation carriers and customs brokers.
• Preparing and maintaining essential export-import documentation, shipping documents, commercial invoices, packing lists, container dispatch details, and verified gross mass (VGM) records.
• Hands-on experience in SAP Material Management (MM) including configuring and managing Material Master, Vendor Master, purchase requisitions, purchase orders, and the Procure-to-Pay (P2P) cycle.
------------------------------
Candidate
------------------------------
First Name: Dawit
E-Mail Address: alnegashtour@gmail.com
Country: United Arab Emirates
Phone: +971553634887
Current Job Designation: Telecommunication
Job Designation Applying For: Tour Organizer or related fields
Total Years of Experience: 4 years
Copy your Resume / CV in this box: DAWIT ABAY
Tour Guide Coordinator
Personal info +971553634887 alnegashtour@gmail.com
Deira, Naif rd, Dubai, UAE
HR Department
Subject: Application for Tour Guide coordinator or related fields.
Dear Hiring department I am writing to apply for the Tour Guide or related fields position with your company. With my excellent customer service skills and passion for travel, I believe I am well-suited for this role. My background includes 3-4 years of experience in the tourism industry as a tour operation coordinator. During this time, I have acquired strong interpersonal and communication skills, and I can easily interact with people from various backgrounds. I am also well-versed in different cultures and customs, which is essential for a tour guide. In addition, I am confident in my ability to provide exceptional customer service and ensure a safe and enjoyable experience for all tour participants. I am knowledgeable in the history and geography of the area, and I have a knack for providing engaging and informative commentary to enhance the tour experience. I am also proficient in the use of technology and can easily use tools such as GPS and maps. I am confident that I have the right skills and qualifications to excel as a tour guide with your company. I am eager to learn more about this position and discuss my qualifications in more detail. I look forward to hearing from you.
------------------------------
First Name: Dawit
E-Mail Address: alnegashtour@gmail.com
Country: United Arab Emirates
Phone: +971553634887
Current Job Designation: Telecommunication
Job Designation Applying For: Tour Organizer or related fields
Total Years of Experience: 4 years
Copy your Resume / CV in this box: DAWIT ABAY
Tour Guide Coordinator
Personal info +971553634887 alnegashtour@gmail.com
Deira, Naif rd, Dubai, UAE
HR Department
Subject: Application for Tour Guide coordinator or related fields.
Dear Hiring department I am writing to apply for the Tour Guide or related fields position with your company. With my excellent customer service skills and passion for travel, I believe I am well-suited for this role. My background includes 3-4 years of experience in the tourism industry as a tour operation coordinator. During this time, I have acquired strong interpersonal and communication skills, and I can easily interact with people from various backgrounds. I am also well-versed in different cultures and customs, which is essential for a tour guide. In addition, I am confident in my ability to provide exceptional customer service and ensure a safe and enjoyable experience for all tour participants. I am knowledgeable in the history and geography of the area, and I have a knack for providing engaging and informative commentary to enhance the tour experience. I am also proficient in the use of technology and can easily use tools such as GPS and maps. I am confident that I have the right skills and qualifications to excel as a tour guide with your company. I am eager to learn more about this position and discuss my qualifications in more detail. I look forward to hearing from you.
------------------------------
Candidate
------------------------------
First Name: John
E-Mail Address: gichehaj816@gmail.com
Country: Kenya
Phone: +254794059005
Current Job Designation: Laborer
Job Designation Applying For: General laborer
Total Years of Experience: 3
Copy your Resume / CV in this box: JOHN GICHEHA
Nakuru kenya
+254794059005
gichehaj816@gmail.com
Skills
- Physical strength and stamina for heavy
lifting and long hours. - Proficient in using
hand tools, power tools, and equipment. -
Knowledge of workplace safety protocols
and hazard prevention. - Adaptable to
various industries, including construction,
warehouse, and cleaning. - Reliable,
punctual, and team-oriented. - Excellent
attention to detail and problem-solving
skills.
Jan 2023 -
Nov 2024
August 2021 -
Dec 2022
April 2020 -
June 2021-
2020
Objective
Hardworking and reliable laborer with a strong work ethic and experience in
performing physical tasks across various industries. Skilled in handling tools,
maintaining safety, and assisting teams in achieving goals efficiently. Seeking
a labor or helper role where I can contribute my skills and dedication to the
success of the team.
Experience
Acceler Global logistics
Warehouse assistant
- Loaded and unloaded goods from delivery trucks, ensuring proper
handling and storage.
- Organized and labeled items in the warehouse for efficient inventory
management.
- Operated pallet jacks and hand trucks to move heavy items safely.
- Conducted regular inventory checks and reported discrepancies to
supervisors.
First Class Cleaning & Sanitation Services Limited
Cleaner
- Supported cleaning and maintenance operations in residential and
commercial spaces.
- Assisted team leads in handling supplies, arranging furniture, and
organizing materials.
- Ensured workspaces were clean, sanitized, and organized according to
client requirements.
- Worked collaboratively with team members to exceed quality standards.
Epco Builders limited
General laborer
- Performed various on-site tasks, including lifting, moving, and arranging
construction materials.
- Cleaned and maintained tools, equipment, and work areas to ensure
safety and efficiency.
- Assisted tradespeople with preparation and manual tasks to meet project
deadlines.
- Operated basic tools and adhered to safety protocols consistently.
Education
Natewa high school
High school certificate
------------------------------
First Name: John
E-Mail Address: gichehaj816@gmail.com
Country: Kenya
Phone: +254794059005
Current Job Designation: Laborer
Job Designation Applying For: General laborer
Total Years of Experience: 3
Copy your Resume / CV in this box: JOHN GICHEHA
Nakuru kenya
+254794059005
gichehaj816@gmail.com
Skills
- Physical strength and stamina for heavy
lifting and long hours. - Proficient in using
hand tools, power tools, and equipment. -
Knowledge of workplace safety protocols
and hazard prevention. - Adaptable to
various industries, including construction,
warehouse, and cleaning. - Reliable,
punctual, and team-oriented. - Excellent
attention to detail and problem-solving
skills.
Jan 2023 -
Nov 2024
August 2021 -
Dec 2022
April 2020 -
June 2021-
2020
Objective
Hardworking and reliable laborer with a strong work ethic and experience in
performing physical tasks across various industries. Skilled in handling tools,
maintaining safety, and assisting teams in achieving goals efficiently. Seeking
a labor or helper role where I can contribute my skills and dedication to the
success of the team.
Experience
Acceler Global logistics
Warehouse assistant
- Loaded and unloaded goods from delivery trucks, ensuring proper
handling and storage.
- Organized and labeled items in the warehouse for efficient inventory
management.
- Operated pallet jacks and hand trucks to move heavy items safely.
- Conducted regular inventory checks and reported discrepancies to
supervisors.
First Class Cleaning & Sanitation Services Limited
Cleaner
- Supported cleaning and maintenance operations in residential and
commercial spaces.
- Assisted team leads in handling supplies, arranging furniture, and
organizing materials.
- Ensured workspaces were clean, sanitized, and organized according to
client requirements.
- Worked collaboratively with team members to exceed quality standards.
Epco Builders limited
General laborer
- Performed various on-site tasks, including lifting, moving, and arranging
construction materials.
- Cleaned and maintained tools, equipment, and work areas to ensure
safety and efficiency.
- Assisted tradespeople with preparation and manual tasks to meet project
deadlines.
- Operated basic tools and adhered to safety protocols consistently.
Education
Natewa high school
High school certificate
------------------------------
Candidate
------------------------------
First Name: Raheel
E-Mail Address: raheel_93@live.com
Country: United Arab Emirates
Phone: 0545960919
Current Job Designation: Quality Controller
Job Designation Applying For: Assistant Manager
Total Years of Experience: 8
Copy your Resume / CV in this box: Food Technologist Summary
I have completed my M.Sc from Department of Food Science And Technology at University of Karachi. I am looking forward to work in Food and Beverage Industry or any other industry related to my area of work to test my abilities and gain as much as experience and knowledge I can,which can help me to understand the industry more practically.
on
27th December 2022 - Present
Professional Experience
Quality Controller (Compliance)
Cristal Plastic LLC - Abu Dhabi, UAE (G&T Group)
To supervise Quality Lab during day shift.
Overlooking of all testing's regarding SML (Sheet Line), Thermoforming and PET preforms for food industry. Documentation of all testing reports.
Assist Quality HOD and QA Manager for Audits and Certification such as ISO 9001:2015, Halal, BRCGS Issue 6, OSHAD, ISO 14001, ISO 50001.
Supervision of Junior Quality Staff to perform their daily task.
Supervision of all testing which include, Haze, micron, Intrinsic Viscosity, Top Load, Gas Chromatography etc. Also inspection and approval of all incoming raw material in the factory.
Approval of printing job with respect to artwork.
Command and routine working on SAP S4 Hanna i.e. creating SR, PR generation of service & material, entry & results checking of material using T-codes, inspection plan creation, CoA's creation on SAP, Record Usage Decision, Quality Notification, maintenance ticket raiser, code creation and extension using MDG server.
4th February 2020 - 20th December 2022
Senior Officer QC/QA
Matco Foods Ltd. (Rice Glucose Division)
Responsibilities in Quality Control:-
To supervise the QC lab during the shift and to report all activities to Manager QC.
To cooperate with production shift in-charge for smooth running of plant and to maintain product parameters within the specified ranges.
To be responsible for all activities performed by QC during the shift regarding the tests and analysis. To carry out the analysis on HPLC and other sophisticated analytical instruments and to complete all documentations and record keeping regarding QC lab.
Work with strict compliance to all company's rules and regulations.
Perform any other job function that may be assigned to him by In-charge or Manager.
Responsibilities in Quality Assurance:-
To maintain and implement daily calibration, chemicals and other records of laboratory.
Inspection of hygienic activities in process area and aware workers to implement proper hygienic protocols. Checking of documents on daily basis of both laboratory and production units for proper record keeping. Performing of different activities such as, maintaining safety of workers, implementation of quality protocol regarding standards.
To assist my Superior in External Audits to achieve and complete auditing tasks.
Maintaining proper documentation of Glucose plant by using QA standards with the help of implementation of checklist on weekly and monthly basis.
Checking of documents of different departments in the division.
Responsibilities in Production:-
To keep strict view in production until the completion of finish product as quality demands.
To guide workers and implement quality standards and protocol by working along with shift incharges for smooth production.
Surety of in-line product and finish product which has to be produce as QC demands. Proper filling and packaging of the product.
Responsibilities in Supply chain and Logistics:-
Checking and inspection of incoming raw material along with its testing.
Overlooking condition of finished products with its accurate shifting and loading condition. Checking of proper cleanliness and safety of finished good before dispatching.
Inspection and loading of export containers from overlooking condition of the container till final loading. Maintaining export documents such as; containers checklist, container stacking list etc.
3rd August 2017 - 4th February 2020
Officer QC/QA
Matco Foods Ltd. (Rice Glucose Division)
To supervise QC lab and lab attendants for testing and smooth running of shift. To assist QCM for documentation related to QA.
To work with production shift incharge during rotation shifts for smooth running of production. Production of daily frame work for maximum output during each shift.
To maintain proper log sheets and other document in every shift. Maintain strict GMP and GHP in factory towards workers.
Overlooking dispatch and filling of the product on daily basis.
Ensuring of proper cleanliness and damages of packaging material before filling to avoid any contamination. To assure proper dispatching of the product to customer with collaboration of dispatch department.
Overlooking sensitive instrument like HPLC during each shifts for smooth operation and troubleshooting.
8th Jan 2017 - 27th Feb 2017
Quality Assurance Internee
Young's Pvt Ltd.
Observation and inspection of all raw materials, packing materials, consumable items at the time of receiving. Testing of all raw materials, packing materials, consumable items in laboratory; include.
1. Testing of edible
2. Testing of Mayonnaise and honey glass bottles and jars.
3. Testing of chicken at receiving stage.
4. Testing of eggs at receiving
5. Testing of packing materials mostly Cartons and foils used in pouch making.
6. Testing of consumable items mostly sanitizers.
7. Comparing of all raw materials, packing material, consumable items with CoA and artwork.
8. Closing of quality order through Microsoft Dynamics.
Good Teamwork ability Relationship building Competitive intelligence Team leadership Troubleshooting Research and analysis
Core Competencies
Ability to work independently Meticulous attention to detail
Strong written and verbal communication Problem solving
Critical thinking
Active learner & listener
Quality Control Analysis Continuous improvement Core process development
Skills
Production and Machinery Quality Assurance & related work
Completely aware of machinery and production environment due to working in a process plant, QC, process control and production supervision is also included.
Familiar with the work of quality assurance and its related work such as documentation.
Dispatching and Making of Shipment documents High Performance Liquid Chromatography (HPLC)
Dispatch of finished goods with proper QC approved parameters and also known to make shipment documents with knowledge of logistics, in which container checking and other functions also included.
Properly worked on HPLC for the testing of Carbohydrates mostly Rice Glucose Syrup.
Quality Control Quality Assurance Technical Sales Factory Operations
Area of Interest
Education and Certifications
M.Sc in Food Science and Technology, Department of Food Science and Technology, University of Karachi B.Sc in Food Science and Technology, Department of Food Science and Technology, University of Karachi. Two days session on HACCP at Marine Fisheries Department Karachi.
Participate in one day seminar of Quality Management System ISO:9001 (Matco Foods Ltd) Two weeks training in Microbiology department of PCSIR Laboratories Karachi
Attended two days training on Awareness and Internal Auditing on Halaal Management System (Bureau Veritas Pakistan) Training on Halaal Management System (Pakistan Institute of Food Safety)
Training on Integrated Pest Management (SGS Pakistan) Training on FSSC 22000 Internal Auditor Course: Version 5.1 Lead Auditor FSSC 22000 Version 5.1 (SGS Pakistan)
Lead Auditor BRCGS Issue 8 (SGS Pakistan)
Internal Auditing Training on ISO 14001 and ISO 50001 (W3 Solutions UAE)
Personal Information
Father Name: Muhammad Younus Nationality: Pakistani
Religion: Sunni Muslim Marital Status: Single Date of Birth: 10-10-1993
National Identity Card Number: 42101-4677579-5 Hobbies: Music, Movies
Languages: English, Urdu
Passport Number: AW9105793 Date of Expiry: 24th Feb 2034
------------------------------
First Name: Raheel
E-Mail Address: raheel_93@live.com
Country: United Arab Emirates
Phone: 0545960919
Current Job Designation: Quality Controller
Job Designation Applying For: Assistant Manager
Total Years of Experience: 8
Copy your Resume / CV in this box: Food Technologist Summary
I have completed my M.Sc from Department of Food Science And Technology at University of Karachi. I am looking forward to work in Food and Beverage Industry or any other industry related to my area of work to test my abilities and gain as much as experience and knowledge I can,which can help me to understand the industry more practically.
on
27th December 2022 - Present
Professional Experience
Quality Controller (Compliance)
Cristal Plastic LLC - Abu Dhabi, UAE (G&T Group)
To supervise Quality Lab during day shift.
Overlooking of all testing's regarding SML (Sheet Line), Thermoforming and PET preforms for food industry. Documentation of all testing reports.
Assist Quality HOD and QA Manager for Audits and Certification such as ISO 9001:2015, Halal, BRCGS Issue 6, OSHAD, ISO 14001, ISO 50001.
Supervision of Junior Quality Staff to perform their daily task.
Supervision of all testing which include, Haze, micron, Intrinsic Viscosity, Top Load, Gas Chromatography etc. Also inspection and approval of all incoming raw material in the factory.
Approval of printing job with respect to artwork.
Command and routine working on SAP S4 Hanna i.e. creating SR, PR generation of service & material, entry & results checking of material using T-codes, inspection plan creation, CoA's creation on SAP, Record Usage Decision, Quality Notification, maintenance ticket raiser, code creation and extension using MDG server.
4th February 2020 - 20th December 2022
Senior Officer QC/QA
Matco Foods Ltd. (Rice Glucose Division)
Responsibilities in Quality Control:-
To supervise the QC lab during the shift and to report all activities to Manager QC.
To cooperate with production shift in-charge for smooth running of plant and to maintain product parameters within the specified ranges.
To be responsible for all activities performed by QC during the shift regarding the tests and analysis. To carry out the analysis on HPLC and other sophisticated analytical instruments and to complete all documentations and record keeping regarding QC lab.
Work with strict compliance to all company's rules and regulations.
Perform any other job function that may be assigned to him by In-charge or Manager.
Responsibilities in Quality Assurance:-
To maintain and implement daily calibration, chemicals and other records of laboratory.
Inspection of hygienic activities in process area and aware workers to implement proper hygienic protocols. Checking of documents on daily basis of both laboratory and production units for proper record keeping. Performing of different activities such as, maintaining safety of workers, implementation of quality protocol regarding standards.
To assist my Superior in External Audits to achieve and complete auditing tasks.
Maintaining proper documentation of Glucose plant by using QA standards with the help of implementation of checklist on weekly and monthly basis.
Checking of documents of different departments in the division.
Responsibilities in Production:-
To keep strict view in production until the completion of finish product as quality demands.
To guide workers and implement quality standards and protocol by working along with shift incharges for smooth production.
Surety of in-line product and finish product which has to be produce as QC demands. Proper filling and packaging of the product.
Responsibilities in Supply chain and Logistics:-
Checking and inspection of incoming raw material along with its testing.
Overlooking condition of finished products with its accurate shifting and loading condition. Checking of proper cleanliness and safety of finished good before dispatching.
Inspection and loading of export containers from overlooking condition of the container till final loading. Maintaining export documents such as; containers checklist, container stacking list etc.
3rd August 2017 - 4th February 2020
Officer QC/QA
Matco Foods Ltd. (Rice Glucose Division)
To supervise QC lab and lab attendants for testing and smooth running of shift. To assist QCM for documentation related to QA.
To work with production shift incharge during rotation shifts for smooth running of production. Production of daily frame work for maximum output during each shift.
To maintain proper log sheets and other document in every shift. Maintain strict GMP and GHP in factory towards workers.
Overlooking dispatch and filling of the product on daily basis.
Ensuring of proper cleanliness and damages of packaging material before filling to avoid any contamination. To assure proper dispatching of the product to customer with collaboration of dispatch department.
Overlooking sensitive instrument like HPLC during each shifts for smooth operation and troubleshooting.
8th Jan 2017 - 27th Feb 2017
Quality Assurance Internee
Young's Pvt Ltd.
Observation and inspection of all raw materials, packing materials, consumable items at the time of receiving. Testing of all raw materials, packing materials, consumable items in laboratory; include.
1. Testing of edible
2. Testing of Mayonnaise and honey glass bottles and jars.
3. Testing of chicken at receiving stage.
4. Testing of eggs at receiving
5. Testing of packing materials mostly Cartons and foils used in pouch making.
6. Testing of consumable items mostly sanitizers.
7. Comparing of all raw materials, packing material, consumable items with CoA and artwork.
8. Closing of quality order through Microsoft Dynamics.
Good Teamwork ability Relationship building Competitive intelligence Team leadership Troubleshooting Research and analysis
Core Competencies
Ability to work independently Meticulous attention to detail
Strong written and verbal communication Problem solving
Critical thinking
Active learner & listener
Quality Control Analysis Continuous improvement Core process development
Skills
Production and Machinery Quality Assurance & related work
Completely aware of machinery and production environment due to working in a process plant, QC, process control and production supervision is also included.
Familiar with the work of quality assurance and its related work such as documentation.
Dispatching and Making of Shipment documents High Performance Liquid Chromatography (HPLC)
Dispatch of finished goods with proper QC approved parameters and also known to make shipment documents with knowledge of logistics, in which container checking and other functions also included.
Properly worked on HPLC for the testing of Carbohydrates mostly Rice Glucose Syrup.
Quality Control Quality Assurance Technical Sales Factory Operations
Area of Interest
Education and Certifications
M.Sc in Food Science and Technology, Department of Food Science and Technology, University of Karachi B.Sc in Food Science and Technology, Department of Food Science and Technology, University of Karachi. Two days session on HACCP at Marine Fisheries Department Karachi.
Participate in one day seminar of Quality Management System ISO:9001 (Matco Foods Ltd) Two weeks training in Microbiology department of PCSIR Laboratories Karachi
Attended two days training on Awareness and Internal Auditing on Halaal Management System (Bureau Veritas Pakistan) Training on Halaal Management System (Pakistan Institute of Food Safety)
Training on Integrated Pest Management (SGS Pakistan) Training on FSSC 22000 Internal Auditor Course: Version 5.1 Lead Auditor FSSC 22000 Version 5.1 (SGS Pakistan)
Lead Auditor BRCGS Issue 8 (SGS Pakistan)
Internal Auditing Training on ISO 14001 and ISO 50001 (W3 Solutions UAE)
Personal Information
Father Name: Muhammad Younus Nationality: Pakistani
Religion: Sunni Muslim Marital Status: Single Date of Birth: 10-10-1993
National Identity Card Number: 42101-4677579-5 Hobbies: Music, Movies
Languages: English, Urdu
Passport Number: AW9105793 Date of Expiry: 24th Feb 2034
------------------------------
Candidate
------------------------------
First Name: Sandeep Kumar
E-Mail Address: mesandeepat@gmail.com
Country: United Arab Emirates
Phone: 553406230
Current Job Designation: Senior Automation Engineer
Job Designation Applying For: QA Automation Lead
Total Years of Experience: 13
Copy your Resume / CV in this box: CORE COMPETENCIES
CERTIFICATIONS
EDUCATION
ABOUT ME
Technology and business visionary professional with over 12 years of experience in developing and implementing robust automated testing frameworks, seeking a lead position in the Middle East. Eager to leverage my expertise in automation tools and CI/CD practices to drive quality assurance initiatives, enhance team performance, and deliver innovative solutions that align with organizational goals in a fast-paced, technology-driven environment. Certified in Prompt Engineering for AI systems. Open to opportunities across the UAE and GCC markets.
PROFILE SUMMARY
• Strategic Automation Leadership: Possessing over 12 years of experience in software testing and automation, specializing in both web and mobile applications, with a strong commitment to delivering high-quality products.
• Data-Driven Quality & Performance Metrics – Established QA dashboards and key performance indicators (KPIs) to measure automation ROI, defect density, and test coverage, enabling data-driven decision-making for process improvements.
• People & Process Management - Proven ability to build, mentor, and lead high-performing automation teams, fostering a culture of collaboration, innovation, and continuous improvement, resulting in high morale and low attrition.
• Expert in industry-leading tools such as Selenium, Appium, and Playwright, with a proven track record of enhancing testing efficiency and reducing time-to-market.
• Automation ROI & Optimization – Successfully implemented cost-effective automation frameworks that reduced test execution time by 60%+ and cut manual efforts by over 70%, directly contributing to faster release cycles and improved software quality.
• Successfully developed automation frameworks such as BDD, POM and Hybrid Automation Frameworks using Selenium, Appium and Playwright and CI Integration with Jenkins.
• Skilled in developing and executing comprehensive test strategies to ensure quality and performance across software applications, aligning testing processes with project requirements and industry best practices, while identifying risks and optimizing resource allocation for efficient test execution.
• Accelerating Test Efficiency through CI/CD – Integrated automated test suites into DevOps pipelines, reducing regression cycle time and ensuring seamless software releases with enhanced quality.
• AI & Next-Gen Testing Expertise – Hands-on experience in AI-powered test automation, including validating machine learning models, ensuring algorithm accuracy, and leveraging AI agents like Browser-Use to automate test execution, increasing efficiency.
SANDEEP
KUMAR SALD APUR
Lead
Automation Engineer
CONTACT +971-553406230 mesandeepat@gmail.com LinkedIn: Sandeep-Kumar- AutomationEngineer
Framework Development (POM, BDD) Leadership and Team Management Data Structures and Algorithms Test Automation/ Metrics Management Requirement Gathering & Analysis Bug Tracking and Resolution Quality Assurance Metrics Software Testing Automation Lifecycle Framework Development Testing Artificial Intelligence/ Machine Learning Applications Mentorship and Training Stakeholder Relationship Management Test Strategy, QA Metrics and Agile CI/CD and DevOps Integration Model Validation and Testing Software Testing and Validation Cross-functional Collaboration
Introduction to Machine Learning Models (AI-ML Testing) – Udemy 2024 Selenium WebDriver with Java-Basics to Advanced+Frameworks – Udemy 2024 Introduction to AI pair programming, Gen AI for Quality Engineers - Udemy 2024 Certified Tester Foundation Level - ISTQB Appium Mobile Testing (Android/ iOS) - Udemy 2024 Prompt Engineering -One Million Prompter
SOFT SKILLS Progressive Leadership Effective Communication Change Agent Problem-solving Result-oriented Analytical Thinking
2010: Bachelor of Information Science | Appa Institute of Engineering and Technology, Gulbarga, Karnataka, India
TECHNICAL SKILLS
Automation Tools:
Selenium, Appium and, Playwright
CI/CD Tools:
Jenkins, Docker, GIT and AWS
Version Control:
Git
Testing Types:
AI-ML Models, Functional and Regression
Mobile Testing:
Appium
Test Management:
JIRA, TestNG, Maven, Postman
Programming Language:
Java, JavaScript, TypeScript
Cloud Testing:
AI Agent:
Sauce Labs, LambdaTest and Perfecto Tool
Browser-Use
WORK EXPERIENCE
Key Result Areas:
• Enterprise Test Automation Leadership: Led automation strategy and execution for BlueYonder SCPO and APNews.com, ensuring seamless
test automation for web and mobile applications.
• Content Automation Initiatives: Automated content creation and publishing processes using Brightspot CMS, streaming workflows and
ensuring higher accuracy in content management.
• Enhancing Test Frameworks: Improved test execution times by 70% by developed an automation framework based on the POM model with
TestNG and Maven, significantly optimizing the overall testing process.
• Automation ROI and Business Impact: Delivered measurable ROI by reducing defect rates by more than 25% in production, improving release
stability and increasing overall automation efficiency.
• Mobile Application Quality Assurance: Spearheaded Appium based automation for Atom Bank, UK, leading to enhanced test strategies,
reliability and user experience.
• CI/CD and Devops Integration: Optimized CI/CD pipelines by integrating automated test suites, reducing test execution times by 30% and
ensuring rapid, high quality release.
• Stakeholder Communication and Reporting: Acted as the primary liaison between QA, development and business teams, providing real-time
insights defect trends and quality metric for informed decision-making.
Title: Onshore Experience | Automation Test Engineer
Location: Phoenix and Durham, UK (Client Office)
Key Result Areas:
• Cross-Functional Collaboration: Collaborated effectively with cross-functional teams to develop and refine automation framework.
• Knowledge Transfer Leadership: Conducted knowledge transfer sessions for offshore teams, ensuring smooth offshore transitions.
• Cultural Adaptation and Team Synergy: Adapted to diverse time zones and cultural sensitivities, ultimately fostering a more cohesive
working environment.
Jan'17- Jun'19 | Senior Project Engineer | Wipro Technologies, Bangalore, India
Key Result Areas:
• Agile Project Management: Implemented the Scrum framework to streamline project workflows, resulting in reduced project completion times
and enabling the team to consistently meet tight deadlines while delivering high-quality automation solutions.
• Continuous Integration/Continuous Deployment (CI/CD): Developed and configured CI/CD pipelines for executing automated scripts,
facilitated efficient reporting to stakeholders and ensuring timely feedback on testing progress and results.
• Mobile Application Automation: Automated testing scenarios for mobile applications associated with major clients, including Lloyds Bank,
Halifax Bank, and BOS Bank, ensuring robust testing coverage and enhancing overall application quality by 40%.
• Cloud-Based Testing Execution: Scheduled and executed comprehensive testing on real devices within cloud platforms using the Perfecto tool,
improving testing efficiency by 30% and allowing for real-time results across various mobile environments.
PREVIOUS EXPERIENCE
Jan'15- Jan'17 | Associate – Projects | Cognizant Technology Solutions, Chennai, India
Key Result Areas:
• Automated Insurance app – Developed and implemented test automation for QNXT (US based insurance app) using UFT, enhancing testing
efficiency and accuracy.
• Training and Knowledge Sharing – Trained the functional testing team on UFT automation, enabling broader adoption of test automation.
Jul'11- Dec'14 | Associate Professional: Product Developer | DXC Technology, Chennai, India
Key Result Areas:
• Nursing Solution Testing – Conducted functional testing for an early-bird hospital in the Dutch market, ensuring solution stability and
compliance with business requirements.
• Beta testing and Business Scenario – Acted as a beta tester, executing real-world business scenarios to identify usability, performance and
functional gaps before market launch.
PERSONAL DETAILS
Languages Known: English, Hindi, Kannada, Telugu and Tamil
Jun'19- Dec'24 | Lead Automation Engineer | Qualitest Group, Bangalore, India
------------------------------
First Name: Sandeep Kumar
E-Mail Address: mesandeepat@gmail.com
Country: United Arab Emirates
Phone: 553406230
Current Job Designation: Senior Automation Engineer
Job Designation Applying For: QA Automation Lead
Total Years of Experience: 13
Copy your Resume / CV in this box: CORE COMPETENCIES
CERTIFICATIONS
EDUCATION
ABOUT ME
Technology and business visionary professional with over 12 years of experience in developing and implementing robust automated testing frameworks, seeking a lead position in the Middle East. Eager to leverage my expertise in automation tools and CI/CD practices to drive quality assurance initiatives, enhance team performance, and deliver innovative solutions that align with organizational goals in a fast-paced, technology-driven environment. Certified in Prompt Engineering for AI systems. Open to opportunities across the UAE and GCC markets.
PROFILE SUMMARY
• Strategic Automation Leadership: Possessing over 12 years of experience in software testing and automation, specializing in both web and mobile applications, with a strong commitment to delivering high-quality products.
• Data-Driven Quality & Performance Metrics – Established QA dashboards and key performance indicators (KPIs) to measure automation ROI, defect density, and test coverage, enabling data-driven decision-making for process improvements.
• People & Process Management - Proven ability to build, mentor, and lead high-performing automation teams, fostering a culture of collaboration, innovation, and continuous improvement, resulting in high morale and low attrition.
• Expert in industry-leading tools such as Selenium, Appium, and Playwright, with a proven track record of enhancing testing efficiency and reducing time-to-market.
• Automation ROI & Optimization – Successfully implemented cost-effective automation frameworks that reduced test execution time by 60%+ and cut manual efforts by over 70%, directly contributing to faster release cycles and improved software quality.
• Successfully developed automation frameworks such as BDD, POM and Hybrid Automation Frameworks using Selenium, Appium and Playwright and CI Integration with Jenkins.
• Skilled in developing and executing comprehensive test strategies to ensure quality and performance across software applications, aligning testing processes with project requirements and industry best practices, while identifying risks and optimizing resource allocation for efficient test execution.
• Accelerating Test Efficiency through CI/CD – Integrated automated test suites into DevOps pipelines, reducing regression cycle time and ensuring seamless software releases with enhanced quality.
• AI & Next-Gen Testing Expertise – Hands-on experience in AI-powered test automation, including validating machine learning models, ensuring algorithm accuracy, and leveraging AI agents like Browser-Use to automate test execution, increasing efficiency.
SANDEEP
KUMAR SALD APUR
Lead
Automation Engineer
CONTACT +971-553406230 mesandeepat@gmail.com LinkedIn: Sandeep-Kumar- AutomationEngineer
Framework Development (POM, BDD) Leadership and Team Management Data Structures and Algorithms Test Automation/ Metrics Management Requirement Gathering & Analysis Bug Tracking and Resolution Quality Assurance Metrics Software Testing Automation Lifecycle Framework Development Testing Artificial Intelligence/ Machine Learning Applications Mentorship and Training Stakeholder Relationship Management Test Strategy, QA Metrics and Agile CI/CD and DevOps Integration Model Validation and Testing Software Testing and Validation Cross-functional Collaboration
Introduction to Machine Learning Models (AI-ML Testing) – Udemy 2024 Selenium WebDriver with Java-Basics to Advanced+Frameworks – Udemy 2024 Introduction to AI pair programming, Gen AI for Quality Engineers - Udemy 2024 Certified Tester Foundation Level - ISTQB Appium Mobile Testing (Android/ iOS) - Udemy 2024 Prompt Engineering -One Million Prompter
SOFT SKILLS Progressive Leadership Effective Communication Change Agent Problem-solving Result-oriented Analytical Thinking
2010: Bachelor of Information Science | Appa Institute of Engineering and Technology, Gulbarga, Karnataka, India
TECHNICAL SKILLS
Automation Tools:
Selenium, Appium and, Playwright
CI/CD Tools:
Jenkins, Docker, GIT and AWS
Version Control:
Git
Testing Types:
AI-ML Models, Functional and Regression
Mobile Testing:
Appium
Test Management:
JIRA, TestNG, Maven, Postman
Programming Language:
Java, JavaScript, TypeScript
Cloud Testing:
AI Agent:
Sauce Labs, LambdaTest and Perfecto Tool
Browser-Use
WORK EXPERIENCE
Key Result Areas:
• Enterprise Test Automation Leadership: Led automation strategy and execution for BlueYonder SCPO and APNews.com, ensuring seamless
test automation for web and mobile applications.
• Content Automation Initiatives: Automated content creation and publishing processes using Brightspot CMS, streaming workflows and
ensuring higher accuracy in content management.
• Enhancing Test Frameworks: Improved test execution times by 70% by developed an automation framework based on the POM model with
TestNG and Maven, significantly optimizing the overall testing process.
• Automation ROI and Business Impact: Delivered measurable ROI by reducing defect rates by more than 25% in production, improving release
stability and increasing overall automation efficiency.
• Mobile Application Quality Assurance: Spearheaded Appium based automation for Atom Bank, UK, leading to enhanced test strategies,
reliability and user experience.
• CI/CD and Devops Integration: Optimized CI/CD pipelines by integrating automated test suites, reducing test execution times by 30% and
ensuring rapid, high quality release.
• Stakeholder Communication and Reporting: Acted as the primary liaison between QA, development and business teams, providing real-time
insights defect trends and quality metric for informed decision-making.
Title: Onshore Experience | Automation Test Engineer
Location: Phoenix and Durham, UK (Client Office)
Key Result Areas:
• Cross-Functional Collaboration: Collaborated effectively with cross-functional teams to develop and refine automation framework.
• Knowledge Transfer Leadership: Conducted knowledge transfer sessions for offshore teams, ensuring smooth offshore transitions.
• Cultural Adaptation and Team Synergy: Adapted to diverse time zones and cultural sensitivities, ultimately fostering a more cohesive
working environment.
Jan'17- Jun'19 | Senior Project Engineer | Wipro Technologies, Bangalore, India
Key Result Areas:
• Agile Project Management: Implemented the Scrum framework to streamline project workflows, resulting in reduced project completion times
and enabling the team to consistently meet tight deadlines while delivering high-quality automation solutions.
• Continuous Integration/Continuous Deployment (CI/CD): Developed and configured CI/CD pipelines for executing automated scripts,
facilitated efficient reporting to stakeholders and ensuring timely feedback on testing progress and results.
• Mobile Application Automation: Automated testing scenarios for mobile applications associated with major clients, including Lloyds Bank,
Halifax Bank, and BOS Bank, ensuring robust testing coverage and enhancing overall application quality by 40%.
• Cloud-Based Testing Execution: Scheduled and executed comprehensive testing on real devices within cloud platforms using the Perfecto tool,
improving testing efficiency by 30% and allowing for real-time results across various mobile environments.
PREVIOUS EXPERIENCE
Jan'15- Jan'17 | Associate – Projects | Cognizant Technology Solutions, Chennai, India
Key Result Areas:
• Automated Insurance app – Developed and implemented test automation for QNXT (US based insurance app) using UFT, enhancing testing
efficiency and accuracy.
• Training and Knowledge Sharing – Trained the functional testing team on UFT automation, enabling broader adoption of test automation.
Jul'11- Dec'14 | Associate Professional: Product Developer | DXC Technology, Chennai, India
Key Result Areas:
• Nursing Solution Testing – Conducted functional testing for an early-bird hospital in the Dutch market, ensuring solution stability and
compliance with business requirements.
• Beta testing and Business Scenario – Acted as a beta tester, executing real-world business scenarios to identify usability, performance and
functional gaps before market launch.
PERSONAL DETAILS
Languages Known: English, Hindi, Kannada, Telugu and Tamil
Jun'19- Dec'24 | Lead Automation Engineer | Qualitest Group, Bangalore, India
------------------------------
Candidate
------------------------------
First Name: Marwan
E-Mail Address: Marwanjundi@outlook.com
Country: United Arab Emirates
Phone: +971552447875
Current Job Designation: Area Operations Manager
Job Designation Applying For: Supply Chain and Logistics, Operations, Program/Project Management, etc
Total Years of Experience: 4
Copy your Resume / CV in this box: Marwan Aljundi
+9715524478751 | marwanjundi@outlook.com | LinkedIn | Nationality: Canadian | Dubai
PROFESSIONAL SUMMARY
Results-oriented operations leader with a strong background in supply chain management and logistics, specializing in process
optimization, people development, and program execution. Experienced in managing large teams and driving operational
improvements at Amazon, with expertise in leveraging data and ERP systems to enhance efficiency and performance. Proven ability
to lead cross-functional projects, streamline workflows, and implement scalable solutions that improve safety, quality, and
productivity.
Seeking a program/project management role to apply my skills in driving strategic initiatives and delivering impactful results within
supply chain and logistics organizations.
EMPLOYEMENT HISTORY
Amazon Fulfillment, Canada
Area Operations Manager II Oct/2024 – Current
• Operations Manager proxy, responsible for Outbound performance and mentorship for fellow managers
• Leading the People Pillar for all shifts in Outbound to improve our employee satisfaction, safety, and work culture
• Actively analyze data, metrics, and reports to find opportunities of improvement and enhance operations
• Manage shift flow to ensure shift executes the highest standards of Safety, Quality, and Productivity
• Maintenance and operation on robotic equipment and conveyance in partnership with site Maintenance Engineers
Learning and Development Manager Mar/2024 – Oct/2024
• Onboarded and trained 500+ associates into one of the most advanced fulfillment centers in Canada
• Managing site learning team which compromises of 2 Learning Coordinators (L4) and 12 Learning Trainers (T3)
• Planning and executing on cross-dept training for the site and ensuring all areas have resources to achieve targets
• Performance management for all associates in all departments to reach the highest standards of Safety, Productivity, and
Quality
• Onboarding and development of Operations Managers, Area Managers, and Process assistants
Area Operations Manager II
• Leading a team of 90+ associates of direct/indirect associates and process assistants in daily operations
• Outbound Pack subject matter expert and point of contact for the #1 fulfillment center in Canada
• Utilization of Amazon ERP systems to drive the creation of staffing plans, schedules, and process planning
• Manage shift flow to ensure shift executes the highest standards of Safety, Quality, and Productivity
Oct/2023 – Mar/2024
Area Operations Manager I July/2022 – Sept/2023
• Launch and test the new site in Ottawa, ramped up the team and set the site for success
• Oversee daily Productivity, Quality, and Safety of Operations
• Led a project of a Quality Glide-path that included several actions resulting in a 40% improvement in the Quality of the process
• Testing and procurement of Barcode Scanners that improved the business process, as well as increasing productivity by 16%
Quality Manager Intern May/2021 – Aug/2021
• Initiated a project of improving the standard process of receiving inventory in the warehouse. Focused on reduction of cost of
reimbursements to Vendors due to improper material handling, resulted in a 21% yearly reduction of cost
• Aimed for the highest standard of process execution by identifying the root cause of defects and implementing process audits.
Reduced the need of handling exceptions and increasing productivity
Modern Options Hotel Supplies
Marketing Executive Intern
• Placing POs to import hotel supplies from the UAE to Jordan
• Marketing a variety of linen products to a diverse set of hotel chains and restaurants
• Increased the exposure of the business and increased the market share of the business in Jordan
Dec/2020 – April/2021
Aldo Group, Canada
Sales Associate Nov/2019 – Nov/2020
• Consistent top performer and achieved the highest number of monthly sales
• Opening, Operation, and Closure of Cash registry in the store
• Fulfillment of shipments for online orders, Inventory and stock management
PROJECTS
Amazon Fulfillment
• Designed and installed height indicators at staging areas for storing totes in the warehouse to ensure safety of employees
• Implemented change in equipment for scanners, conveyance, and stations in the Outbound Pack Department that improved
productivity by 20% and order accuracy by 35%
• Designed and implemented a process for a portal where employees can apply for critical roles and eliminate bias in selection
by giving fair opportunities
• Developed and configured a process of auto shipment prioritization and selection along with installation of new workstations
that reduced cycle time in Outbound Processes and reduced late shipments by 40%
SUMMARY OF SKILLS
• Advanced proficiency in Microsoft Office (Ms. Excel, Ms. PowerPoint, PowerBi), ERP Systems, Ms. Access SQL
• Negotiation and Stakeholder management along with Conflict resolution and De-escalation
• Deep diving data and metrics to make business decisions and improve business processes
• Change management and Process improvement
• Problem Solving; Applied problem-solving skills to resolve identified barriers and gaps, and deliver results
• Planning and workflow management
EDUCATION
Bachelor of Commerce, Honours; concentration in Supply Chain Management Sept/2018 – April/2022
Sprott School of Business, Carleton University, Ottawa ON
• Deans Honour's List in all 4 years of study, received Costco scholarship of Supply Chain Management
• Relevant courses: Business Analytics, Data Management, Supply Chain Technologies, Int. Business Negotiations
LANGUAGES
• English, Advanced Proficiency
• Arabic, Advanced Proficiency
• Spanish, Intermediate Proficiency
EXTRA CURRICULAR ACTIVITIES
• Launched and implemented Arabs @ Amazon affinity group as the Vice President of the group to comprehend a more
inclusive workplace for Arab employees at the workplace
• Active member of Carleton Supply Chain Management Association as the VP of Events during university years to increase
our students' connections and network in the regiOn
------------------------------
First Name: Marwan
E-Mail Address: Marwanjundi@outlook.com
Country: United Arab Emirates
Phone: +971552447875
Current Job Designation: Area Operations Manager
Job Designation Applying For: Supply Chain and Logistics, Operations, Program/Project Management, etc
Total Years of Experience: 4
Copy your Resume / CV in this box: Marwan Aljundi
+9715524478751 | marwanjundi@outlook.com | LinkedIn | Nationality: Canadian | Dubai
PROFESSIONAL SUMMARY
Results-oriented operations leader with a strong background in supply chain management and logistics, specializing in process
optimization, people development, and program execution. Experienced in managing large teams and driving operational
improvements at Amazon, with expertise in leveraging data and ERP systems to enhance efficiency and performance. Proven ability
to lead cross-functional projects, streamline workflows, and implement scalable solutions that improve safety, quality, and
productivity.
Seeking a program/project management role to apply my skills in driving strategic initiatives and delivering impactful results within
supply chain and logistics organizations.
EMPLOYEMENT HISTORY
Amazon Fulfillment, Canada
Area Operations Manager II Oct/2024 – Current
• Operations Manager proxy, responsible for Outbound performance and mentorship for fellow managers
• Leading the People Pillar for all shifts in Outbound to improve our employee satisfaction, safety, and work culture
• Actively analyze data, metrics, and reports to find opportunities of improvement and enhance operations
• Manage shift flow to ensure shift executes the highest standards of Safety, Quality, and Productivity
• Maintenance and operation on robotic equipment and conveyance in partnership with site Maintenance Engineers
Learning and Development Manager Mar/2024 – Oct/2024
• Onboarded and trained 500+ associates into one of the most advanced fulfillment centers in Canada
• Managing site learning team which compromises of 2 Learning Coordinators (L4) and 12 Learning Trainers (T3)
• Planning and executing on cross-dept training for the site and ensuring all areas have resources to achieve targets
• Performance management for all associates in all departments to reach the highest standards of Safety, Productivity, and
Quality
• Onboarding and development of Operations Managers, Area Managers, and Process assistants
Area Operations Manager II
• Leading a team of 90+ associates of direct/indirect associates and process assistants in daily operations
• Outbound Pack subject matter expert and point of contact for the #1 fulfillment center in Canada
• Utilization of Amazon ERP systems to drive the creation of staffing plans, schedules, and process planning
• Manage shift flow to ensure shift executes the highest standards of Safety, Quality, and Productivity
Oct/2023 – Mar/2024
Area Operations Manager I July/2022 – Sept/2023
• Launch and test the new site in Ottawa, ramped up the team and set the site for success
• Oversee daily Productivity, Quality, and Safety of Operations
• Led a project of a Quality Glide-path that included several actions resulting in a 40% improvement in the Quality of the process
• Testing and procurement of Barcode Scanners that improved the business process, as well as increasing productivity by 16%
Quality Manager Intern May/2021 – Aug/2021
• Initiated a project of improving the standard process of receiving inventory in the warehouse. Focused on reduction of cost of
reimbursements to Vendors due to improper material handling, resulted in a 21% yearly reduction of cost
• Aimed for the highest standard of process execution by identifying the root cause of defects and implementing process audits.
Reduced the need of handling exceptions and increasing productivity
Modern Options Hotel Supplies
Marketing Executive Intern
• Placing POs to import hotel supplies from the UAE to Jordan
• Marketing a variety of linen products to a diverse set of hotel chains and restaurants
• Increased the exposure of the business and increased the market share of the business in Jordan
Dec/2020 – April/2021
Aldo Group, Canada
Sales Associate Nov/2019 – Nov/2020
• Consistent top performer and achieved the highest number of monthly sales
• Opening, Operation, and Closure of Cash registry in the store
• Fulfillment of shipments for online orders, Inventory and stock management
PROJECTS
Amazon Fulfillment
• Designed and installed height indicators at staging areas for storing totes in the warehouse to ensure safety of employees
• Implemented change in equipment for scanners, conveyance, and stations in the Outbound Pack Department that improved
productivity by 20% and order accuracy by 35%
• Designed and implemented a process for a portal where employees can apply for critical roles and eliminate bias in selection
by giving fair opportunities
• Developed and configured a process of auto shipment prioritization and selection along with installation of new workstations
that reduced cycle time in Outbound Processes and reduced late shipments by 40%
SUMMARY OF SKILLS
• Advanced proficiency in Microsoft Office (Ms. Excel, Ms. PowerPoint, PowerBi), ERP Systems, Ms. Access SQL
• Negotiation and Stakeholder management along with Conflict resolution and De-escalation
• Deep diving data and metrics to make business decisions and improve business processes
• Change management and Process improvement
• Problem Solving; Applied problem-solving skills to resolve identified barriers and gaps, and deliver results
• Planning and workflow management
EDUCATION
Bachelor of Commerce, Honours; concentration in Supply Chain Management Sept/2018 – April/2022
Sprott School of Business, Carleton University, Ottawa ON
• Deans Honour's List in all 4 years of study, received Costco scholarship of Supply Chain Management
• Relevant courses: Business Analytics, Data Management, Supply Chain Technologies, Int. Business Negotiations
LANGUAGES
• English, Advanced Proficiency
• Arabic, Advanced Proficiency
• Spanish, Intermediate Proficiency
EXTRA CURRICULAR ACTIVITIES
• Launched and implemented Arabs @ Amazon affinity group as the Vice President of the group to comprehend a more
inclusive workplace for Arab employees at the workplace
• Active member of Carleton Supply Chain Management Association as the VP of Events during university years to increase
our students' connections and network in the regiOn
------------------------------
Candidate
------------------------------
First Name: AKRITI
E-Mail Address: akritielhence1234@gmail.com
Country: Oman
Phone: 94184394
Current Job Designation: IA
Job Designation Applying For: Finance, tax, internal audit
Total Years of Experience: 9
Copy your Resume / CV in this box:
------------------------------
First Name: AKRITI
E-Mail Address: akritielhence1234@gmail.com
Country: Oman
Phone: 94184394
Current Job Designation: IA
Job Designation Applying For: Finance, tax, internal audit
Total Years of Experience: 9
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Rajaganapathy
E-Mail Address: Rajaganapathyss1989@gmail.com
Country: India
Phone: 9159147457
Current Job Designation: Piping eng
Job Designation Applying For: Engineer
Total Years of Experience: 13
Copy your Resume / CV in this box:
------------------------------
First Name: Rajaganapathy
E-Mail Address: Rajaganapathyss1989@gmail.com
Country: India
Phone: 9159147457
Current Job Designation: Piping eng
Job Designation Applying For: Engineer
Total Years of Experience: 13
Copy your Resume / CV in this box:
------------------------------
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