------------------------------
First Name: Khurshid Ahmad
E-Mail Address: armakhan3455959@gmail.com
Country: United Arab Emirates
Phone: 0553455959
Current Job Designation: Dubai
Job Designation Applying For: Poultry/Chickens farm Supervisor
Total Years of Experience: Seven /7 Years
Copy your Resume / CV in this box: Hello Sir, I have been working in Dewan Shd Company for seven years.My position here is that of a supervisor caring for poultry frames and wildlife animals and birds.
------------------------------
Candidates Seeking Job Vacancies in UAE • Saudi Arabia • Qatar • Oman • Bahrain • Kuwait • Europe • USA • Canada • UK • Singapore • India • Australia • New Zealand
Candidate
------------------------------
First Name: Mohammed Khan
E-Mail Address: mmk3052@gmail.com
Country: United Arab Emirates
Phone: 0525045019
Current Job Designation: Facilities Administration Manager
Job Designation Applying For: Manager Facilities Administration
Total Years of Experience: 11
Copy your Resume / CV in this box: MOHAMMED KHAN MUBARAK
Senior Facilities & Administration Leader | Expert in FM Operations, Fleet Management, Compliance & Cost Optimization | Visa Status: Visit Visa (Valid Until Mid-September 2025)
+971 52 504 5019 • mmk3052@gmail.com • Dubai, UAE • https://www.linkedin.com/in/mohammedkhan-mmk
PROFESSIONAL SUMMARY
Experienced Facilities & Administration professional with over 12 years of cross-functional expertise in managing large-scale infrastructure, preventive maintenance, property portfolio, and transportation operations across India and the Middle East. Adept in CAFM systems, CAPEX/OPEX budgeting, vendor negotiations, and ISO/HSE compliance. Proven track record managing 15 lakh+ sq. ft. of facility space across 50+ sites, ensuring 99.5% uptime, overseeing 15+ fleet vehicles, and executing ESG-compliant initiatives. Recognized for delivering operational cost reductions, asset optimization, and risk mitigation strategies aligned with business continuity and regulatory standards.
SKILLS
Facilities & Property Management: Integrated Facilities Management (Hard & Soft Services) HVAC, Fire Safety, UPS, BMS & Energy System Oversight Preventive & Corrective Maintenance (CAFM/CMMS) Lease Negotiation, Space Planning & Property Management Residential Villas, Commercial Workspaces, Warehouses & Godowns Tenant Coordination, Rental Negotiations & CAM (Common Area Maintenance) Cost Optimization, Vendor Management & Regulatory Compliance
Administration & Compliance: Multi-Site Administration (Offices, Plants, Warehouses) ISO, OSHA, Fire NOC & Statutory Compliance Government Liaison & External Stakeholder Coordination SLA/KPI Tracking, Document Control & Audit Readiness
Transport & Fleet Operations: Managed diverse luxury vehicle fleet Budgeting, Route Planning & Cost Control Preventive Maintenance & Compliance Monitoring End-to-End Logistics Coordination
Leadership & Risk Management: APEX/OPEX Planning & Resource Optimization Team Leadership, Performance Monitoring Business Continuity & Risk Mitigation ESG/CSR Implementation (GRI Standards)
Tools & Technology: CAFM, CMMS, SAP MM, VMS, IBM TRIRIGA AutoCAD (Basic Space Layouts & Planning) MS Office Suite (Excel, PPT, Word)
PROFESSIONAL EXPERIENCE
Sr. Manager Administration & Facilities
Detect Technologies Pvt. Ltd., Chennai | Jul 2024 Jan 2025
IT/ITES, Industrial AI, Oil & Gas Sector
Conducted cross-border administrative functions across 3 regions, enhancing service delivery by 27% through structured process redesign.
Orchestrated 100% SLA compliance by executing asset-wise preventive maintenance for 3 warehouses and 4 office locations.
Brokered vendor contracts saving INR 18L, reducing overall admin OPEX by 14% within 6 months.
Instituted zero-incident HSE protocols across global offices by coordinating audits and regulatory alignments.
Spearheaded 5 corporate site transitions (including 2 international) with zero business interruption and 100% timely execution.
Administered travel, insurance, asset documentation, and CAFM tool usage for seamless reporting and governance.
Manager Admin & Facilities (Corporate & Plant)
Refex Group, PAN India | Feb 2018 Jul 2024
Renewables, Manufacturing, Solar EPC, Airports & MedTech
Championed facility and admin ops for 50+ locations covering 15 lakh+ sq. ft., maintaining 99.5% uptime via PPM & AMC governance.
Slashed annual operational expenses by 18% by consolidating vendor AMCs and driving two-tier energy audit implementation.
Oversaw 700+ vehicle fleet with a 94% delivery rate and reduced fuel cost by 22% through GPS-based route planning.
Launched 8 EV charging stations under ESG goals; ran CSR drives impacting 2K+ beneficiaries across 4 states.
Engineered 50+ lease agreements and renewals, saving INR 2M per annum via clause optimization.
Ensured zero non-compliance in ISO, fire, and environmental audits across plants through rigorous SOP alignment.
Co-Partner Fleet Operations
Bismillah Travels, Chennai | Apr 2017 Jan 2018
Fleet Management
Captured 12+ B2B fleet clients, increasing quarterly revenue by 25% through strategic account management.
Introduced route planning and fuel tracker app, saving 17% in monthly fuel expenditure across 40 vehicles.
Enabled 98% on-time arrival by building GPS-verified trip monitoring and shift roster controls.
Managed team of 60 drivers with real-time duty allocation and payroll automation, reducing delays by 21%.
Handled asset maintenance scheduling via Excel macros, cutting breakdown incidents by 30%.
Transportation Manager
Al Wasail Industrial Co., Saudi Arabia | Jul 2016 Mar 2017
Industry: Manufacturing & Logistics
Directed daily operations for 200+ fleet vehicles across 3 provinces, improving on-time delivery compliance to 98% through real-time tracking and dispatch management.
Automated and digitized logistics documentation systems, reducing manual errors and achieving 20% reduction in vehicle downtime.
Implemented ISO 9001 and KSA transport standards, achieving 100% audit clearance and enhancing safety compliance.
Secured bulk fuel contracts and introduced digital fuel monitoring, reducing annual fuel costs by 12% and increasing transparency.
Led driver training and compliance sessions, cutting traffic violations by 18% and enhancing route efficiency.
Integrated GPS and fleet analytics tools, boosting asset lifecycle visibility and improving dispatch accuracy by 25%.
Operations Coordinator
AVIS, Dubai | Jul 2014 Apr 2016
Industry: Fleet Rentals & Corporate Transport Solutions
Managed 700+ rental and corporate fleet vehicles across 4 cities, ensuring 95% operational uptime through structured shift audits and SLA-based servicing.
Enhanced pre-shift inspections and maintenance planning, reducing unexpected failures and increasing availability.
Trained and supervised 450+ staff in fleet operations, improving efficiency by 28% via KPI dashboards and real-time performance tracking.
Digitized vehicle logs and route histories using telematics, cutting admin backlog by 30% and speeding up response time.
Streamlined billing and reconciliation using Excel macros, improving MIS accuracy by 23% and billing cycle timelines.
Scheduled preventive maintenance with vendor SLAs, reducing breakdown incidents by 25% and improving customer satisfaction.
Business Development Officer
Great Ventures, Chennai | Sep 2013 Mar 2014
Industry: Stock Brokerage (MCX, NSE, BSE)
Acquired 80+ new clients within 6 months via cold calls and roadshows, increasing brokerage income by 22%.
Hosted over 40 financial literacy seminars, boosting public awareness and improving customer engagement metrics.
HR Trainee
HealthSprint Networks Pvt. Ltd., Chennai | Dec 2012 Aug 2013
Processed payroll for 500+ employees with 100% accuracy using HRMS tools, ensuring zero discrepancies in salary disbursement.
Led onboarding for 120+ hires across 6 departments, improving new joiner satisfaction and reducing ramp-up time.
Maintained HRIS systems, achieving 98% data accuracy and reducing query response time by 20%.
Addressed grievance cases and policy escalations, improving internal satisfaction scores by 18%.
EDUCATION
Master of Commerce (M. Com)
Bharathidasan University, 2017 2019
MBA Human Resources & Information Systems
St. Hopkins College, Bangalore, India | CGPA: 7.5/10 | Duration: 2011 2013
B.Sc. Information System Management
Thiruvalluvar University, India | CGPA: 7.2/10 | Duration: 2008 2011
ADDITIONAL DETAILS
CERTIFICATIONS: ISO 45001:2018 IOSH Safety OSHA PMP:Budgeting UN Global Procurement Six Sigma TACT First Aid & CPR Certified Facilities Management NDMA Disaster Response ESG (GRI Certified)
------------------------------
First Name: Mohammed Khan
E-Mail Address: mmk3052@gmail.com
Country: United Arab Emirates
Phone: 0525045019
Current Job Designation: Facilities Administration Manager
Job Designation Applying For: Manager Facilities Administration
Total Years of Experience: 11
Copy your Resume / CV in this box: MOHAMMED KHAN MUBARAK
Senior Facilities & Administration Leader | Expert in FM Operations, Fleet Management, Compliance & Cost Optimization | Visa Status: Visit Visa (Valid Until Mid-September 2025)
+971 52 504 5019 • mmk3052@gmail.com • Dubai, UAE • https://www.linkedin.com/in/mohammedkhan-mmk
PROFESSIONAL SUMMARY
Experienced Facilities & Administration professional with over 12 years of cross-functional expertise in managing large-scale infrastructure, preventive maintenance, property portfolio, and transportation operations across India and the Middle East. Adept in CAFM systems, CAPEX/OPEX budgeting, vendor negotiations, and ISO/HSE compliance. Proven track record managing 15 lakh+ sq. ft. of facility space across 50+ sites, ensuring 99.5% uptime, overseeing 15+ fleet vehicles, and executing ESG-compliant initiatives. Recognized for delivering operational cost reductions, asset optimization, and risk mitigation strategies aligned with business continuity and regulatory standards.
SKILLS
Facilities & Property Management: Integrated Facilities Management (Hard & Soft Services) HVAC, Fire Safety, UPS, BMS & Energy System Oversight Preventive & Corrective Maintenance (CAFM/CMMS) Lease Negotiation, Space Planning & Property Management Residential Villas, Commercial Workspaces, Warehouses & Godowns Tenant Coordination, Rental Negotiations & CAM (Common Area Maintenance) Cost Optimization, Vendor Management & Regulatory Compliance
Administration & Compliance: Multi-Site Administration (Offices, Plants, Warehouses) ISO, OSHA, Fire NOC & Statutory Compliance Government Liaison & External Stakeholder Coordination SLA/KPI Tracking, Document Control & Audit Readiness
Transport & Fleet Operations: Managed diverse luxury vehicle fleet Budgeting, Route Planning & Cost Control Preventive Maintenance & Compliance Monitoring End-to-End Logistics Coordination
Leadership & Risk Management: APEX/OPEX Planning & Resource Optimization Team Leadership, Performance Monitoring Business Continuity & Risk Mitigation ESG/CSR Implementation (GRI Standards)
Tools & Technology: CAFM, CMMS, SAP MM, VMS, IBM TRIRIGA AutoCAD (Basic Space Layouts & Planning) MS Office Suite (Excel, PPT, Word)
PROFESSIONAL EXPERIENCE
Sr. Manager Administration & Facilities
Detect Technologies Pvt. Ltd., Chennai | Jul 2024 Jan 2025
IT/ITES, Industrial AI, Oil & Gas Sector
Conducted cross-border administrative functions across 3 regions, enhancing service delivery by 27% through structured process redesign.
Orchestrated 100% SLA compliance by executing asset-wise preventive maintenance for 3 warehouses and 4 office locations.
Brokered vendor contracts saving INR 18L, reducing overall admin OPEX by 14% within 6 months.
Instituted zero-incident HSE protocols across global offices by coordinating audits and regulatory alignments.
Spearheaded 5 corporate site transitions (including 2 international) with zero business interruption and 100% timely execution.
Administered travel, insurance, asset documentation, and CAFM tool usage for seamless reporting and governance.
Manager Admin & Facilities (Corporate & Plant)
Refex Group, PAN India | Feb 2018 Jul 2024
Renewables, Manufacturing, Solar EPC, Airports & MedTech
Championed facility and admin ops for 50+ locations covering 15 lakh+ sq. ft., maintaining 99.5% uptime via PPM & AMC governance.
Slashed annual operational expenses by 18% by consolidating vendor AMCs and driving two-tier energy audit implementation.
Oversaw 700+ vehicle fleet with a 94% delivery rate and reduced fuel cost by 22% through GPS-based route planning.
Launched 8 EV charging stations under ESG goals; ran CSR drives impacting 2K+ beneficiaries across 4 states.
Engineered 50+ lease agreements and renewals, saving INR 2M per annum via clause optimization.
Ensured zero non-compliance in ISO, fire, and environmental audits across plants through rigorous SOP alignment.
Co-Partner Fleet Operations
Bismillah Travels, Chennai | Apr 2017 Jan 2018
Fleet Management
Captured 12+ B2B fleet clients, increasing quarterly revenue by 25% through strategic account management.
Introduced route planning and fuel tracker app, saving 17% in monthly fuel expenditure across 40 vehicles.
Enabled 98% on-time arrival by building GPS-verified trip monitoring and shift roster controls.
Managed team of 60 drivers with real-time duty allocation and payroll automation, reducing delays by 21%.
Handled asset maintenance scheduling via Excel macros, cutting breakdown incidents by 30%.
Transportation Manager
Al Wasail Industrial Co., Saudi Arabia | Jul 2016 Mar 2017
Industry: Manufacturing & Logistics
Directed daily operations for 200+ fleet vehicles across 3 provinces, improving on-time delivery compliance to 98% through real-time tracking and dispatch management.
Automated and digitized logistics documentation systems, reducing manual errors and achieving 20% reduction in vehicle downtime.
Implemented ISO 9001 and KSA transport standards, achieving 100% audit clearance and enhancing safety compliance.
Secured bulk fuel contracts and introduced digital fuel monitoring, reducing annual fuel costs by 12% and increasing transparency.
Led driver training and compliance sessions, cutting traffic violations by 18% and enhancing route efficiency.
Integrated GPS and fleet analytics tools, boosting asset lifecycle visibility and improving dispatch accuracy by 25%.
Operations Coordinator
AVIS, Dubai | Jul 2014 Apr 2016
Industry: Fleet Rentals & Corporate Transport Solutions
Managed 700+ rental and corporate fleet vehicles across 4 cities, ensuring 95% operational uptime through structured shift audits and SLA-based servicing.
Enhanced pre-shift inspections and maintenance planning, reducing unexpected failures and increasing availability.
Trained and supervised 450+ staff in fleet operations, improving efficiency by 28% via KPI dashboards and real-time performance tracking.
Digitized vehicle logs and route histories using telematics, cutting admin backlog by 30% and speeding up response time.
Streamlined billing and reconciliation using Excel macros, improving MIS accuracy by 23% and billing cycle timelines.
Scheduled preventive maintenance with vendor SLAs, reducing breakdown incidents by 25% and improving customer satisfaction.
Business Development Officer
Great Ventures, Chennai | Sep 2013 Mar 2014
Industry: Stock Brokerage (MCX, NSE, BSE)
Acquired 80+ new clients within 6 months via cold calls and roadshows, increasing brokerage income by 22%.
Hosted over 40 financial literacy seminars, boosting public awareness and improving customer engagement metrics.
HR Trainee
HealthSprint Networks Pvt. Ltd., Chennai | Dec 2012 Aug 2013
Processed payroll for 500+ employees with 100% accuracy using HRMS tools, ensuring zero discrepancies in salary disbursement.
Led onboarding for 120+ hires across 6 departments, improving new joiner satisfaction and reducing ramp-up time.
Maintained HRIS systems, achieving 98% data accuracy and reducing query response time by 20%.
Addressed grievance cases and policy escalations, improving internal satisfaction scores by 18%.
EDUCATION
Master of Commerce (M. Com)
Bharathidasan University, 2017 2019
MBA Human Resources & Information Systems
St. Hopkins College, Bangalore, India | CGPA: 7.5/10 | Duration: 2011 2013
B.Sc. Information System Management
Thiruvalluvar University, India | CGPA: 7.2/10 | Duration: 2008 2011
ADDITIONAL DETAILS
CERTIFICATIONS: ISO 45001:2018 IOSH Safety OSHA PMP:Budgeting UN Global Procurement Six Sigma TACT First Aid & CPR Certified Facilities Management NDMA Disaster Response ESG (GRI Certified)
------------------------------
Candidate
------------------------------
First Name: Dean
E-Mail Address: micallefdean@yahoo.com
Country: Malta
Phone: 99278018
Current Job Designation: Airworthiness Inspector
Job Designation Applying For: Compliance Auditor
Total Years of Experience: 16
Copy your Resume / CV in this box: Dean Micallef 37, Guze Cardona Street, Qormi, Malta Email: micallefdean@yahoo.com LinkedIn: https://www.linkedin.com/in/dean-micallef-8a7521a0/
Personal Profile
Experienced and dedicated Airworthiness Inspector with over 15 years of hands-on expertise in aircraft certification, audit techniques, quality assurance, and EASA regulatory compliance. Recognized as a key contributor in both line and base maintenance and as the lead inspector for EASA Part-CAMO and Part-145 organizations. Committed to enhancing aviation safety, process optimization, and regulatory oversight within the civil aviation sector.
Core Competencies
• Initial & Continuing Airworthiness
• Aircraft Maintenance & Certification
• Regulatory Compliance (EASA Part-145 & CAMO)
• Quality Assurance & Control
• Auditing & Risk Management
• Maintenance Program Approvals
• Change & Project Management
• Component Maintenance
• Process Optimization
• Airworthiness Review
Professional Experience
Transport Malta Civil Aviation Directorate Airworthiness Inspector (Sep 2019 – Present) Team Leader – EASA MOA Foreign Part-145 (Jan 2024 – Present)
• Oversight of EASA Part-145 and CAMO organizations, including foreign entities on behalf of EASA.
• Review and approval of MOEs, CAMEs, AMP, and MELs.
• Conduct airworthiness reviews and issue corresponding certificates.
• Participate in EASA standardization audits and draft regulatory material.
• Issue Part-66 licenses, Export CofAs, Permits to Fly, and exemptions per Article 71.
• Perform physical aircraft inspections and internal process audits.
SR Technics, Malta Team Leader – Licensed Aircraft Engineer (EASA B1.1) (Sep 2016 – Aug 2019)
• Led maintenance teams on Airbus A320 family aircraft.
• Delivered high-quality end-of-lease checks and cabin modifications.
• Planned and supervised scheduled maintenance and inspections.
• Ensured compliance with approved documentation and safety standards.
Various International Roles – Licensed Aircraft Engineer (EASA Category A) (Sep 2013 – Aug 2016)
• Performed base and line maintenance on VIP and commercial aircraft.
• Worked with Medavia (Malta), Saudi Airlines (Saudi Arabia), Tarmac Aragon (Spain), and Jet Aviation (Switzerland).
• Released aircraft to service under Category A privileges.
• Supported troubleshooting and acted as Flight Engineer for B747-400 cargo aircraft.
Aircraft Mechanic Lufthansa Technik (Malta), Thomas Cook Engineering (UK) (Nov 2009 – Jun 2013)
• Performed heavy base and line maintenance on Airbus and Boeing aircraft.
• Worked collaboratively with cross-functional teams to meet operational goals.
Certifications & Training
Transport Malta – Civil Aviation Directorate (2019–Present)
• Airbus Reliability & Scheduled Maintenance Program Seminars
• JAA TO Courses: Part-145, Part-CAMO, Auditing Techniques
• UK CAA Safety Management System
• SAFA Ramp Inspection
• NDT Methods (EN 4179)
• Camp Systems International
• Pilot Standard English Proficiency
• Cat C Falcon 6X (PW812D)
• Part-IS Training
SR Technics Training Services (2017–2018)
• EASA B1/B2 Airbus A320 (CFM56, V2500) – Level 2 & 3
• EASA B1/B2 Airbus A320neo (LEAP-1A) – Level 3
Transport Malta (2014–2016)
• EASA Category B1.1 Aircraft Maintenance License
Lufthansa Technik (2008–2009)
• Lufthansa Technik Category A Course
• EASA Category A License
St. Ignatius College (2003–2007)
• 7 MQF Level 3 Subjects (incl. Mathematics, Physics, English)
Languages
• Maltese – Native
• English – Fluent
• Italian – Fluent
Interests
• Swimming
• CrossFit
• Yachting
• Trekking
References
Available upon request.
------------------------------
First Name: Dean
E-Mail Address: micallefdean@yahoo.com
Country: Malta
Phone: 99278018
Current Job Designation: Airworthiness Inspector
Job Designation Applying For: Compliance Auditor
Total Years of Experience: 16
Copy your Resume / CV in this box: Dean Micallef 37, Guze Cardona Street, Qormi, Malta Email: micallefdean@yahoo.com LinkedIn: https://www.linkedin.com/in/dean-micallef-8a7521a0/
Personal Profile
Experienced and dedicated Airworthiness Inspector with over 15 years of hands-on expertise in aircraft certification, audit techniques, quality assurance, and EASA regulatory compliance. Recognized as a key contributor in both line and base maintenance and as the lead inspector for EASA Part-CAMO and Part-145 organizations. Committed to enhancing aviation safety, process optimization, and regulatory oversight within the civil aviation sector.
Core Competencies
• Initial & Continuing Airworthiness
• Aircraft Maintenance & Certification
• Regulatory Compliance (EASA Part-145 & CAMO)
• Quality Assurance & Control
• Auditing & Risk Management
• Maintenance Program Approvals
• Change & Project Management
• Component Maintenance
• Process Optimization
• Airworthiness Review
Professional Experience
Transport Malta Civil Aviation Directorate Airworthiness Inspector (Sep 2019 – Present) Team Leader – EASA MOA Foreign Part-145 (Jan 2024 – Present)
• Oversight of EASA Part-145 and CAMO organizations, including foreign entities on behalf of EASA.
• Review and approval of MOEs, CAMEs, AMP, and MELs.
• Conduct airworthiness reviews and issue corresponding certificates.
• Participate in EASA standardization audits and draft regulatory material.
• Issue Part-66 licenses, Export CofAs, Permits to Fly, and exemptions per Article 71.
• Perform physical aircraft inspections and internal process audits.
SR Technics, Malta Team Leader – Licensed Aircraft Engineer (EASA B1.1) (Sep 2016 – Aug 2019)
• Led maintenance teams on Airbus A320 family aircraft.
• Delivered high-quality end-of-lease checks and cabin modifications.
• Planned and supervised scheduled maintenance and inspections.
• Ensured compliance with approved documentation and safety standards.
Various International Roles – Licensed Aircraft Engineer (EASA Category A) (Sep 2013 – Aug 2016)
• Performed base and line maintenance on VIP and commercial aircraft.
• Worked with Medavia (Malta), Saudi Airlines (Saudi Arabia), Tarmac Aragon (Spain), and Jet Aviation (Switzerland).
• Released aircraft to service under Category A privileges.
• Supported troubleshooting and acted as Flight Engineer for B747-400 cargo aircraft.
Aircraft Mechanic Lufthansa Technik (Malta), Thomas Cook Engineering (UK) (Nov 2009 – Jun 2013)
• Performed heavy base and line maintenance on Airbus and Boeing aircraft.
• Worked collaboratively with cross-functional teams to meet operational goals.
Certifications & Training
Transport Malta – Civil Aviation Directorate (2019–Present)
• Airbus Reliability & Scheduled Maintenance Program Seminars
• JAA TO Courses: Part-145, Part-CAMO, Auditing Techniques
• UK CAA Safety Management System
• SAFA Ramp Inspection
• NDT Methods (EN 4179)
• Camp Systems International
• Pilot Standard English Proficiency
• Cat C Falcon 6X (PW812D)
• Part-IS Training
SR Technics Training Services (2017–2018)
• EASA B1/B2 Airbus A320 (CFM56, V2500) – Level 2 & 3
• EASA B1/B2 Airbus A320neo (LEAP-1A) – Level 3
Transport Malta (2014–2016)
• EASA Category B1.1 Aircraft Maintenance License
Lufthansa Technik (2008–2009)
• Lufthansa Technik Category A Course
• EASA Category A License
St. Ignatius College (2003–2007)
• 7 MQF Level 3 Subjects (incl. Mathematics, Physics, English)
Languages
• Maltese – Native
• English – Fluent
• Italian – Fluent
Interests
• Swimming
• CrossFit
• Yachting
• Trekking
References
Available upon request.
------------------------------
Candidate
------------------------------
First Name: Md Afif Ferdous
E-Mail Address: afifferdous643@gmail.com
Country: Bangladesh
Phone: 01933667174
Current Job Designation: Senior Engineer
Job Designation Applying For: Senior Engineer / Asst. Manager
Total Years of Experience: 4
Copy your Resume / CV in this box: Four years work experience in telecom sector.
------------------------------
First Name: Md Afif Ferdous
E-Mail Address: afifferdous643@gmail.com
Country: Bangladesh
Phone: 01933667174
Current Job Designation: Senior Engineer
Job Designation Applying For: Senior Engineer / Asst. Manager
Total Years of Experience: 4
Copy your Resume / CV in this box: Four years work experience in telecom sector.
------------------------------
Candidate
------------------------------
First Name: Mohammad Afsar Khan
E-Mail Address: mohammad.a.khan3408@gmail.com
Country: United Arab Emirates
Phone: 09890962455
Current Job Designation: Warehouse Assistant
Job Designation Applying For: Warehouse Assistant
Total Years of Experience: 9
Copy your Resume / CV in this box: Mohammad Afsar Khan
Logistics Management Specialist Location: Kuwait, UAE
Phone: (+91) 9890962455
Email: mohammad.a.khan3408@gmail.com
LinkedIn: linkedin.com/in/mohammad-khan-3b5526315
Core Competencies
Warehouse Operations Management
Inventory Control
Stock Reconciliation
Logistics & Distribution Coordination
Supply Chain Optimization
Procurement
Order Processing
Equipment & Fleet Management
Process Improvement
Efficiency Enhancement
Regulatory Compliance
Safety Standards
Reporting & Documentation
Team Leadership & Collaboration
Time Management & Planning
Customer Relationship Management
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Email and Communication Tools (Gmail, Outlook, Skype, Zoom)
Warehouse Management Systems (WMS)
Inventory Management Software
Google Maps, GPS Tracking
Education
High School Secondary Diploma
Rais High School & Junior College, Bhiwandi, India | 2005
Additional Information
Nationality: Indian
Date of Birth: 04.04.1984
Language: Urdu (Native), English (C2 - Proficient), Hindi (C2 - Proficient), German (Basic - A1/A2) Profile
Logistics Management Specialist with 9+ years of extensive experience in warehouse operations, supply chain management, inventory control, procurement, and logistics coordination. Expertise in overseeing complex warehouse functions, loading, unloading, scanning, shelving, packing, and both inbound and outbound warehouse operations, optimizing inventory systems, and ensuring seamless logistics operations while maintaining high standards of safety and compliance. Proven ability to drive efficiency improvements, reduce operational costs, and streamline processes across diverse environments. Adept at managing high-performing teams, implementing robust warehouse policies, and ensuring accurate and timely delivery of goods and services. A results-oriented professional known for problem-solving, and exceeding performance goals. Highly skilled in utilizing advanced logistics technologies and software to enhance operational performance and deliver exceptional service to clients and stakeholders.
Work History
Warehouse Assistant | Flipkart | Sept 2023 – Present
• Load and unload goods from delivery vehicles to designated storage areas.
• Scan and verify items during inbound and outbound processes to ensure inventory accuracy.
• Pack products according to shipment requirements, following handling and safety standards.
• Place items in assigned warehouse locations for efficient storage and retrieval.
• Support overall warehouse operations, including daily inventory flow and task coordination.
Logistics Management Specialist (Warehouse) | US Army Base Arifjan, Kuwait | Feb 2020 – Sep 2024
• Oversee daily warehouse operations and logistics management.
• Conduct regular stock checks, reconcile discrepancies, and update inventory records.
• Maintain warehouse organization, ensuring compliance with safety and security protocols.
• Manage warehouse equipment, vehicles, and ensure their optimal performance.
• Implement and enforce warehouse policies, procedures, and compliance with regulations.
• Resolve operational issues and discrepancies promptly to maintain efficiency.
• Generate regular reports on inventory levels, productivity, and performance metrics.
• Collaborate with departments to enhance overall operational efficiency and support logistics planning.
• Monitor fleet performance, manage routing, and scheduling for optimal delivery timelines.
Supply Chain Logistics Assistant | US Army Base Arifjan, Kuwait | Dec 2014 – Jan 2020
• Managed procurement, receipt, issue, and rotation of keys, locks, and locking devices with full accountability.
• Reported discrepancies and missing keys, implementing corrective actions and notifying relevant departments.
• Ensured only authorized personnel handled key issuance and receipt.
• Conducted semi-annual inventories of keys, lockers, and locking devices, maintaining accurate stock records.
• Processed and maintained inventory data, including receipt files and tracking in computer spreadsheets for long-term management.
• Prepared US Army Supply documentation (e.g., DA FORM 2062, DA FORM 2404) and managed military equipment and sensitive item inventory.
• Ensured compliance with safety practices, ISO procedures, and quality management standards, fostering a safety-first culture.
Linguistic Coordinator | US Army Base Arifjan, Kuwait | Dec 2012 – Nov 2014
• Translated written and spoken content from Urdu to English and vice versa, ensuring accuracy and cultural sensitivity.
• Edited and proofread documents to maintain high-quality standards, contributing to clear and concise communication.
• Provided interpretation services and collaborated with teams to deliver translations within deadlines.
• Ensured confidentiality and security of all translated materials.
Post Office Mail Clerk | US Army Base Arifjan, Kuwait | Feb 2011 – Nov 2012
• Organized and supervised the technical operations of the postal unit, ensuring proper handling and safekeeping of mail.
• Managed mail inventory and prepared outgoing mail manifests, maintaining strict security protocols.
• Assisted with mail sorting, ensuring timely delivery and addressing discrepancies as needed.
• Performed routine inspections and maintained compliance with postal security procedures.
------------------------------
First Name: Mohammad Afsar Khan
E-Mail Address: mohammad.a.khan3408@gmail.com
Country: United Arab Emirates
Phone: 09890962455
Current Job Designation: Warehouse Assistant
Job Designation Applying For: Warehouse Assistant
Total Years of Experience: 9
Copy your Resume / CV in this box: Mohammad Afsar Khan
Logistics Management Specialist Location: Kuwait, UAE
Phone: (+91) 9890962455
Email: mohammad.a.khan3408@gmail.com
LinkedIn: linkedin.com/in/mohammad-khan-3b5526315
Core Competencies
Warehouse Operations Management
Inventory Control
Stock Reconciliation
Logistics & Distribution Coordination
Supply Chain Optimization
Procurement
Order Processing
Equipment & Fleet Management
Process Improvement
Efficiency Enhancement
Regulatory Compliance
Safety Standards
Reporting & Documentation
Team Leadership & Collaboration
Time Management & Planning
Customer Relationship Management
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Email and Communication Tools (Gmail, Outlook, Skype, Zoom)
Warehouse Management Systems (WMS)
Inventory Management Software
Google Maps, GPS Tracking
Education
High School Secondary Diploma
Rais High School & Junior College, Bhiwandi, India | 2005
Additional Information
Nationality: Indian
Date of Birth: 04.04.1984
Language: Urdu (Native), English (C2 - Proficient), Hindi (C2 - Proficient), German (Basic - A1/A2) Profile
Logistics Management Specialist with 9+ years of extensive experience in warehouse operations, supply chain management, inventory control, procurement, and logistics coordination. Expertise in overseeing complex warehouse functions, loading, unloading, scanning, shelving, packing, and both inbound and outbound warehouse operations, optimizing inventory systems, and ensuring seamless logistics operations while maintaining high standards of safety and compliance. Proven ability to drive efficiency improvements, reduce operational costs, and streamline processes across diverse environments. Adept at managing high-performing teams, implementing robust warehouse policies, and ensuring accurate and timely delivery of goods and services. A results-oriented professional known for problem-solving, and exceeding performance goals. Highly skilled in utilizing advanced logistics technologies and software to enhance operational performance and deliver exceptional service to clients and stakeholders.
Work History
Warehouse Assistant | Flipkart | Sept 2023 – Present
• Load and unload goods from delivery vehicles to designated storage areas.
• Scan and verify items during inbound and outbound processes to ensure inventory accuracy.
• Pack products according to shipment requirements, following handling and safety standards.
• Place items in assigned warehouse locations for efficient storage and retrieval.
• Support overall warehouse operations, including daily inventory flow and task coordination.
Logistics Management Specialist (Warehouse) | US Army Base Arifjan, Kuwait | Feb 2020 – Sep 2024
• Oversee daily warehouse operations and logistics management.
• Conduct regular stock checks, reconcile discrepancies, and update inventory records.
• Maintain warehouse organization, ensuring compliance with safety and security protocols.
• Manage warehouse equipment, vehicles, and ensure their optimal performance.
• Implement and enforce warehouse policies, procedures, and compliance with regulations.
• Resolve operational issues and discrepancies promptly to maintain efficiency.
• Generate regular reports on inventory levels, productivity, and performance metrics.
• Collaborate with departments to enhance overall operational efficiency and support logistics planning.
• Monitor fleet performance, manage routing, and scheduling for optimal delivery timelines.
Supply Chain Logistics Assistant | US Army Base Arifjan, Kuwait | Dec 2014 – Jan 2020
• Managed procurement, receipt, issue, and rotation of keys, locks, and locking devices with full accountability.
• Reported discrepancies and missing keys, implementing corrective actions and notifying relevant departments.
• Ensured only authorized personnel handled key issuance and receipt.
• Conducted semi-annual inventories of keys, lockers, and locking devices, maintaining accurate stock records.
• Processed and maintained inventory data, including receipt files and tracking in computer spreadsheets for long-term management.
• Prepared US Army Supply documentation (e.g., DA FORM 2062, DA FORM 2404) and managed military equipment and sensitive item inventory.
• Ensured compliance with safety practices, ISO procedures, and quality management standards, fostering a safety-first culture.
Linguistic Coordinator | US Army Base Arifjan, Kuwait | Dec 2012 – Nov 2014
• Translated written and spoken content from Urdu to English and vice versa, ensuring accuracy and cultural sensitivity.
• Edited and proofread documents to maintain high-quality standards, contributing to clear and concise communication.
• Provided interpretation services and collaborated with teams to deliver translations within deadlines.
• Ensured confidentiality and security of all translated materials.
Post Office Mail Clerk | US Army Base Arifjan, Kuwait | Feb 2011 – Nov 2012
• Organized and supervised the technical operations of the postal unit, ensuring proper handling and safekeeping of mail.
• Managed mail inventory and prepared outgoing mail manifests, maintaining strict security protocols.
• Assisted with mail sorting, ensuring timely delivery and addressing discrepancies as needed.
• Performed routine inspections and maintained compliance with postal security procedures.
------------------------------
Candidate
------------------------------
First Name: Anita Thomas
E-Mail Address: thomas.1983anita@gmail.com
Country: India
Phone: 7658878863
Current Job Designation: Quality Manager
Job Designation Applying For: Quality Manager
Total Years of Experience: 13
Copy your Resume / CV in this box: ANITA THOMAS
Zirakpur 140603 | +917658878863 | thomas.1983anita@gmail.com |
https://bold.pro/my/anita-thomas-241126023006| https://www.linkedin.com/in/anitathomas1983
Dynamic and results-driven professional with over two decades of progressive experience in quality management, learning & development, and customer-centric operations across domestic and international markets. Known for spearheading impactful training programs, enhancing compliance frameworks, and driving cross-functional efficiency. Adept at strategic thinking, stakeholder engagement, and digital transformation initiatives. Armed with deep technical expertise, Six Sigma credentials, and a strong foundation in data analytics, I consistently deliver measurable outcomes that align with business goals. Ready to challenge the status quo and build future-forward, high-performance teams.
EDUCATION
Bachelor of Arts: Hindi | Allahabad University
first division Diploma in software development | NIIT
• 2004
Diploma in Web designing | CREATIONS
• 2003 Diploma in graphical designing | CREATIONS
• 2003
EXPERIENCE
Learning and Development Manager | Discover Kerala Holidays | New Delhi, DL
Oct 2024 - May 2025
Implemented data-driven evaluation metrics to monitor training effectiveness, achieving a 35% improvement in post- training performance metrics and enhancing overall team productivity by 20%.
Implemented feedback loops and continuous improvement strategies, reducing onboarding cycle duration from an average of 30 to 18 days, thereby boosting team readiness and operational efficiency.
Orchestrated the development and deployment of comprehensive training programs across 15 departments, resulting in a 40% increase in employee engagement scores and boosting overall skill proficiency by 30%.
Conducted comprehensive assessments of departmental processes, uncovering key bottlenecks and skill gaps, which informed targeted interventions that reduced onboarding time by 25% for new hires.
Manager – Quality and Training | Cogent E Services | Gurugram, HR
Aug 2023 - Jun 2024
Cultivated a high engagement improving environment through tailored career development workshops, boosting employee satisfaction survey scores related to professional growth opportunities by 30%.
Developed and launched a centralized communication platform that facilitated real-time sharing of best practices, resources, and updates, resulting in a 40% improvement in inter-team information flow and collaboration efficiency.
Monitored and evaluated training effectiveness through surveys and performance metrics, leading to a 10% increase in new hire retention rates within the first six months.
Developed and implemented targeted training programs based on audit findings, increasing staff adherence to quality guidelines by 40% and reducing non-compliance incidents by 25%.
Implemented ongoing evaluation and feedback mechanisms that tracked skill improvements, leading to a 20% decrease in error rates and enhancing multi-departmental operational efficiency by 10%.
Quality Assurance Consultant | Extra marks Education India Pvt. Ltd | Noida, UP
Jan 2022 - May 2023
Collaborated with cross-functional teams to implement targeted training programs based on investigatory findings, resulting in a 12% improvement in sales compliance scores within six months.
Examined over 15 testing tools and methodologies to identify optimal solutions, resulting in a 40% reduction in defect escape rate and enhancing product reliability.
Comprehensive investigations conducted into 150+ customer complaints, identifying root causes and reducing recurring product quality issues by 40% within six months.
Coordinated cross-departmental efforts to streamline process workflows, which decreased project turnaround times by an average of 25 days per phase and improved stakeholder satisfaction scores by 15%.
Implemented standardized guidelines across departments, resulting in a 30% increase in regulatory compliance scores during quarterly audits.
Process Manager (Australian Insurance Sales Process) | Kozmo Services (Select and Switch) | New Delhi, DL
May 2019 - Nov 2021
Implemented an evolving system to monitor training progress and compliance, ensuring 100% completion rates within set deadlines while identifying skill gaps that led to targeted development initiatives.
Monitored and evaluated training effectiveness through surveys and performance metrics, achieving a 20% improvement in onboarding satisfaction ratings within the first year.
Conducted comprehensive root-cause analyses on over 150 process issues, enabling rapid identification of underlying problems and reducing recurrence rates by 40%, thereby enhancing overall operational stability.
Led the development of standardized procedures aligned with cross-functional feedback, achieving a consistent performance increase of 12% and reducing error rates by 8%.
Implemented targeted workflow enhancements based on collaborative insights, increasing overall departmental efficiency by 25% and boosting project completion rates by 30%.
Cultivated and expanded client partnerships from 1 to 10 by identifying strategic opportunities, leading to a 900% increase in organizational outreach and market presence
I have also worked at Optimal Transnational (AUSTRALIAN INSURANCE SALES PROCESS), Professional Development Centre – UAE, Wipro BPO, Best Group, and Softone (P) Ltd in various customer-centric roles from 2002 to 2019.
SKILLS
LEADERSHIP
Strategic Thinking Data-Driven Decision Making Operational Excellence People Leadership Change Management Communication Mastery Emotional Intelligence Innovation & Continuous Improvement
Stakeholder Management Agility & Crisis Response
Technical
Quality Management Systems (QMS) Training Design & Delivery Data Analytics & Reporting Call Monitoring & Evaluation Learning Management Systems (LMS) Process Improvement & Automation CRM & Ticketing Tools Communication & Soft Skill Assessment Frameworks
Regulatory & Compliance Knowledge Project & Change Management
Consulting
Process Diagnosis & Gap Analysis Strategic Quality Framework Design Performance Consulting Stakeholder Influence & Consulting Communication Change Management Training Need Identification (TNI) & Custom L&D Solutions Process Standardization & Documentation Customer Experience (CX) Consulting
Coaching & Capability Building Automation/Tech Advisory
SOFTWARE | TOOLS
CRMs
Salesforce Service Cloud Zendesk Freshdesk / Fresh works CRM Zoho CRM In House CRM Simulations & Gamification QM Software Suites
DASHBOARD {Types and Software's}
Quality Scorecard Dashboard Training Effectiveness Dashboard TNI (Training Needs Identification) Dashboard VOC (Voice of Customer) Dashboard Attrition & Engagement Tracker Coaching & Compliance Dashboard Performance Tracker Dashboard Power BI (Microsoft)
Tableau Google Data Studio (now Looker Studio) Zoho Analytics Excel Dashboards (with Pivot, Power Query, VBA) LMS Dashboards (In House) CRM + Call Center Platforms (e.g., Zendesk, Freshdesk, Genesys, Avaya) Custom Internal Portals (using SharePoint, etc.)
CERTIFICATIONS
BUSINESS
Six Sigma Professional Diploma in Agile and Project Management Management Skills - Team Leadership Skills Masterclass PMP Exam Prep Seminar - Complete Exam Coverage with 35 PDUs PMP Certification Exam Prep Course 35 PDU Contact Hours/PDU Operations Management: Management of Quality Mastering the Seven Quality Tools (with Microsoft Excel) ISO 9001:2015 Quality management system auditor
Human Resources Expert Certificate: HR Metrics and Analytics Project Management Crash Course in 60 Minutes Professional Diploma in Project Management The Complete Course on Leadership, Execution & Resilience
Advanced Level Psychology - (FULLY ACCREDITED)
Introduction to Psychology
Critical Thinking: Building Strong Reasoning Skills
IT
ChatGPT & Generative AI - The Complete Guide ChatGPT Masterclass: ChatGPT Guide for Beginners to Experts! The Complete AI Guide: Learn ChatGPT, Generative AI & More Microsoft Excel: Advanced Excel Formulas & Functions Excel Essentials: The Complete Excel Series - Level 1, 2 & 3 Essential Microsoft Excel VBA: Learn VBA for become Expert Training: The Process of Teaching & Learning with the AI ChatGPT Masterclass - Build Solutions and Apps with ChatGPT
Learn T-Shirt Design with Photoshop Illustrator and Canva Basic to Advanced Excel Program
Perplexity AI: A Beginner's Toolkit for Smarter Searching
Claude AI for Beginners: A Simple Guide to Getting Started
Tableau for Beginners: Learn the Basics Step by Step
DeepSeek R1 Basics: A Practical Guide to Smarter AI Use
AUSTRALIAN CERTIFICATIONS
ICT Channel Program Fundamentals Training Compliance Culture (Australia) ESCV (Essential
Services Commission of Victoria) NECF (National Energy Customer Framework) (QLD, SA,
NSW) Marketing Code of Conduct – Victoria Marketing Code of Conduct WA Sales Approach
(Australia) Sales Compliance Training (Australia)
Compliance Culture (Australia)
------------------------------
First Name: Anita Thomas
E-Mail Address: thomas.1983anita@gmail.com
Country: India
Phone: 7658878863
Current Job Designation: Quality Manager
Job Designation Applying For: Quality Manager
Total Years of Experience: 13
Copy your Resume / CV in this box: ANITA THOMAS
Zirakpur 140603 | +917658878863 | thomas.1983anita@gmail.com |
https://bold.pro/my/anita-thomas-241126023006| https://www.linkedin.com/in/anitathomas1983
Dynamic and results-driven professional with over two decades of progressive experience in quality management, learning & development, and customer-centric operations across domestic and international markets. Known for spearheading impactful training programs, enhancing compliance frameworks, and driving cross-functional efficiency. Adept at strategic thinking, stakeholder engagement, and digital transformation initiatives. Armed with deep technical expertise, Six Sigma credentials, and a strong foundation in data analytics, I consistently deliver measurable outcomes that align with business goals. Ready to challenge the status quo and build future-forward, high-performance teams.
EDUCATION
Bachelor of Arts: Hindi | Allahabad University
first division Diploma in software development | NIIT
• 2004
Diploma in Web designing | CREATIONS
• 2003 Diploma in graphical designing | CREATIONS
• 2003
EXPERIENCE
Learning and Development Manager | Discover Kerala Holidays | New Delhi, DL
Oct 2024 - May 2025
Implemented data-driven evaluation metrics to monitor training effectiveness, achieving a 35% improvement in post- training performance metrics and enhancing overall team productivity by 20%.
Implemented feedback loops and continuous improvement strategies, reducing onboarding cycle duration from an average of 30 to 18 days, thereby boosting team readiness and operational efficiency.
Orchestrated the development and deployment of comprehensive training programs across 15 departments, resulting in a 40% increase in employee engagement scores and boosting overall skill proficiency by 30%.
Conducted comprehensive assessments of departmental processes, uncovering key bottlenecks and skill gaps, which informed targeted interventions that reduced onboarding time by 25% for new hires.
Manager – Quality and Training | Cogent E Services | Gurugram, HR
Aug 2023 - Jun 2024
Cultivated a high engagement improving environment through tailored career development workshops, boosting employee satisfaction survey scores related to professional growth opportunities by 30%.
Developed and launched a centralized communication platform that facilitated real-time sharing of best practices, resources, and updates, resulting in a 40% improvement in inter-team information flow and collaboration efficiency.
Monitored and evaluated training effectiveness through surveys and performance metrics, leading to a 10% increase in new hire retention rates within the first six months.
Developed and implemented targeted training programs based on audit findings, increasing staff adherence to quality guidelines by 40% and reducing non-compliance incidents by 25%.
Implemented ongoing evaluation and feedback mechanisms that tracked skill improvements, leading to a 20% decrease in error rates and enhancing multi-departmental operational efficiency by 10%.
Quality Assurance Consultant | Extra marks Education India Pvt. Ltd | Noida, UP
Jan 2022 - May 2023
Collaborated with cross-functional teams to implement targeted training programs based on investigatory findings, resulting in a 12% improvement in sales compliance scores within six months.
Examined over 15 testing tools and methodologies to identify optimal solutions, resulting in a 40% reduction in defect escape rate and enhancing product reliability.
Comprehensive investigations conducted into 150+ customer complaints, identifying root causes and reducing recurring product quality issues by 40% within six months.
Coordinated cross-departmental efforts to streamline process workflows, which decreased project turnaround times by an average of 25 days per phase and improved stakeholder satisfaction scores by 15%.
Implemented standardized guidelines across departments, resulting in a 30% increase in regulatory compliance scores during quarterly audits.
Process Manager (Australian Insurance Sales Process) | Kozmo Services (Select and Switch) | New Delhi, DL
May 2019 - Nov 2021
Implemented an evolving system to monitor training progress and compliance, ensuring 100% completion rates within set deadlines while identifying skill gaps that led to targeted development initiatives.
Monitored and evaluated training effectiveness through surveys and performance metrics, achieving a 20% improvement in onboarding satisfaction ratings within the first year.
Conducted comprehensive root-cause analyses on over 150 process issues, enabling rapid identification of underlying problems and reducing recurrence rates by 40%, thereby enhancing overall operational stability.
Led the development of standardized procedures aligned with cross-functional feedback, achieving a consistent performance increase of 12% and reducing error rates by 8%.
Implemented targeted workflow enhancements based on collaborative insights, increasing overall departmental efficiency by 25% and boosting project completion rates by 30%.
Cultivated and expanded client partnerships from 1 to 10 by identifying strategic opportunities, leading to a 900% increase in organizational outreach and market presence
I have also worked at Optimal Transnational (AUSTRALIAN INSURANCE SALES PROCESS), Professional Development Centre – UAE, Wipro BPO, Best Group, and Softone (P) Ltd in various customer-centric roles from 2002 to 2019.
SKILLS
LEADERSHIP
Strategic Thinking Data-Driven Decision Making Operational Excellence People Leadership Change Management Communication Mastery Emotional Intelligence Innovation & Continuous Improvement
Stakeholder Management Agility & Crisis Response
Technical
Quality Management Systems (QMS) Training Design & Delivery Data Analytics & Reporting Call Monitoring & Evaluation Learning Management Systems (LMS) Process Improvement & Automation CRM & Ticketing Tools Communication & Soft Skill Assessment Frameworks
Regulatory & Compliance Knowledge Project & Change Management
Consulting
Process Diagnosis & Gap Analysis Strategic Quality Framework Design Performance Consulting Stakeholder Influence & Consulting Communication Change Management Training Need Identification (TNI) & Custom L&D Solutions Process Standardization & Documentation Customer Experience (CX) Consulting
Coaching & Capability Building Automation/Tech Advisory
SOFTWARE | TOOLS
CRMs
Salesforce Service Cloud Zendesk Freshdesk / Fresh works CRM Zoho CRM In House CRM Simulations & Gamification QM Software Suites
DASHBOARD {Types and Software's}
Quality Scorecard Dashboard Training Effectiveness Dashboard TNI (Training Needs Identification) Dashboard VOC (Voice of Customer) Dashboard Attrition & Engagement Tracker Coaching & Compliance Dashboard Performance Tracker Dashboard Power BI (Microsoft)
Tableau Google Data Studio (now Looker Studio) Zoho Analytics Excel Dashboards (with Pivot, Power Query, VBA) LMS Dashboards (In House) CRM + Call Center Platforms (e.g., Zendesk, Freshdesk, Genesys, Avaya) Custom Internal Portals (using SharePoint, etc.)
CERTIFICATIONS
BUSINESS
Six Sigma Professional Diploma in Agile and Project Management Management Skills - Team Leadership Skills Masterclass PMP Exam Prep Seminar - Complete Exam Coverage with 35 PDUs PMP Certification Exam Prep Course 35 PDU Contact Hours/PDU Operations Management: Management of Quality Mastering the Seven Quality Tools (with Microsoft Excel) ISO 9001:2015 Quality management system auditor
Human Resources Expert Certificate: HR Metrics and Analytics Project Management Crash Course in 60 Minutes Professional Diploma in Project Management The Complete Course on Leadership, Execution & Resilience
Advanced Level Psychology - (FULLY ACCREDITED)
Introduction to Psychology
Critical Thinking: Building Strong Reasoning Skills
IT
ChatGPT & Generative AI - The Complete Guide ChatGPT Masterclass: ChatGPT Guide for Beginners to Experts! The Complete AI Guide: Learn ChatGPT, Generative AI & More Microsoft Excel: Advanced Excel Formulas & Functions Excel Essentials: The Complete Excel Series - Level 1, 2 & 3 Essential Microsoft Excel VBA: Learn VBA for become Expert Training: The Process of Teaching & Learning with the AI ChatGPT Masterclass - Build Solutions and Apps with ChatGPT
Learn T-Shirt Design with Photoshop Illustrator and Canva Basic to Advanced Excel Program
Perplexity AI: A Beginner's Toolkit for Smarter Searching
Claude AI for Beginners: A Simple Guide to Getting Started
Tableau for Beginners: Learn the Basics Step by Step
DeepSeek R1 Basics: A Practical Guide to Smarter AI Use
AUSTRALIAN CERTIFICATIONS
ICT Channel Program Fundamentals Training Compliance Culture (Australia) ESCV (Essential
Services Commission of Victoria) NECF (National Energy Customer Framework) (QLD, SA,
NSW) Marketing Code of Conduct – Victoria Marketing Code of Conduct WA Sales Approach
(Australia) Sales Compliance Training (Australia)
Compliance Culture (Australia)
------------------------------
Candidate
------------------------------
First Name: Mohammedu Wabanbey
E-Mail Address: rammy5526@gmail.com
Country: Sri Lanka
Phone: 94773044580
Current Job Designation: Technician
Job Designation Applying For: Sales staff
Total Years of Experience: 2
Copy your Resume / CV in this box:
Mohammadu Wabanbey Mohamed Rameem
Address: 100, Kandy Road mallawapitiya, 60000 kurunegala (Sri Lanka)
Email address: rammy5526@gmail.com
LinkedIn : https://www.linkedin.com/in/m-rameem-b491b229b?trk=contact-info
(+94) 773044580
Objective
Self-reliant and confident Graduate with a broad range of experience in many areas such as coupled with a robust understanding of IT infrastructure and environment within the industry, I confidently deliver support solutions that ensure an optimal level of IT service performance and swift resolution of issues and queries. I possess a deep technical knowledge of hardware, networking, CCTV, and other IT related environments which can be utilized and applied to fulfill organizational goals while growing my knowledge and skills further, and also I have a couple of years of sales experience in a hypermarket sector which helped me to deliver excellent customer service to a large number of clients and gain a good experience in customer support sector as well.
Work experience and responsibilities
IT and CCTV technician
Softtech Education Center [ 05/08/2019 – Current ]
City: Colombo, Sri Lanka
Responsibilities
Desktop, laptop repairing, IT sales
CCTV installation and maintenance, Basic electrical and electronic works
IT, Network and CCTV Technician
Square One systems (Pvt) Ltd [ 01/07/2017 – 06/2019 ]
City: Colombo, Sri Lanka
Responsibilities
Desktop, laptop repairing, IT sales
CCTV installation and maintenance (Analog and IP)
Networking and Network administration, Basic electrical and electronic works
Salesman
Carrefour Hyper Market (Home Appliance section) 22/09/ 2013-18/05/2015
City: Doha, Qatar.
Responsibilities
Sales related tasks
Handling customer queries and issues
After-sales assistance
Team base works
Education
BSc (Hons) In Cyber security (University of Gloucestershire) - 2021
IDM Nations Campus - Colombo (Sri Lanka)
International Higher Diploma in Computer Networks (EdHat International - UK) - 2019
IDM Nations Campus - Colombo (Sri Lanka)
Diploma in Computer Hardware - 2018
AICT (American Institute of Computer Technology) - Colombo (Sri Lanka)
CCTV Technician – 2017
SWOT Institute - Colombo (Sri Lanka)
Diploma in Web Designing – 2010
British Informatics of computer technology - Colombo (Sri Lanka)
Diploma in English - 2004
London business school - Colombo (Sri Lanka)
Diploma in marketing management - 2003
Management and higher professional training institute - Kurunegala (Sri Lanka)
Skills
Good in customer services, customer oriented works, Good listener and communicator, Decision-making, hardworking, positive thinking, Excellent team player.
Responsibility, communicating, Ability to Work under Pressure, Friendly, flexible.
Deep technical knowledge in IT, CCTV, Networking.
Basic experience in electronic, electrical and plumbing.
Good in Microsoft Office, Graphic Designing and Web Designing and IT related admin works.
Achievements
Best employee of the month award at RR Donnelley
Most promising employee of the month award at RR Donnelley
Best Salesman of the month at Carrefour Hypermarket, Qatar
Extra curriculum activities and interests
Sports
Interest in Sports such as football, cricket, rubgy and represented the college rugby team
Nature lover
I like to spend my free time enjoying and observing the environment and nature
Enjoying the home gardening with planting and landscaping activities
------------------------------
First Name: Mohammedu Wabanbey
E-Mail Address: rammy5526@gmail.com
Country: Sri Lanka
Phone: 94773044580
Current Job Designation: Technician
Job Designation Applying For: Sales staff
Total Years of Experience: 2
Copy your Resume / CV in this box:
Mohammadu Wabanbey Mohamed Rameem
Address: 100, Kandy Road mallawapitiya, 60000 kurunegala (Sri Lanka)
Email address: rammy5526@gmail.com
LinkedIn : https://www.linkedin.com/in/m-rameem-b491b229b?trk=contact-info
(+94) 773044580
Objective
Self-reliant and confident Graduate with a broad range of experience in many areas such as coupled with a robust understanding of IT infrastructure and environment within the industry, I confidently deliver support solutions that ensure an optimal level of IT service performance and swift resolution of issues and queries. I possess a deep technical knowledge of hardware, networking, CCTV, and other IT related environments which can be utilized and applied to fulfill organizational goals while growing my knowledge and skills further, and also I have a couple of years of sales experience in a hypermarket sector which helped me to deliver excellent customer service to a large number of clients and gain a good experience in customer support sector as well.
Work experience and responsibilities
IT and CCTV technician
Softtech Education Center [ 05/08/2019 – Current ]
City: Colombo, Sri Lanka
Responsibilities
Desktop, laptop repairing, IT sales
CCTV installation and maintenance, Basic electrical and electronic works
IT, Network and CCTV Technician
Square One systems (Pvt) Ltd [ 01/07/2017 – 06/2019 ]
City: Colombo, Sri Lanka
Responsibilities
Desktop, laptop repairing, IT sales
CCTV installation and maintenance (Analog and IP)
Networking and Network administration, Basic electrical and electronic works
Salesman
Carrefour Hyper Market (Home Appliance section) 22/09/ 2013-18/05/2015
City: Doha, Qatar.
Responsibilities
Sales related tasks
Handling customer queries and issues
After-sales assistance
Team base works
Education
BSc (Hons) In Cyber security (University of Gloucestershire) - 2021
IDM Nations Campus - Colombo (Sri Lanka)
International Higher Diploma in Computer Networks (EdHat International - UK) - 2019
IDM Nations Campus - Colombo (Sri Lanka)
Diploma in Computer Hardware - 2018
AICT (American Institute of Computer Technology) - Colombo (Sri Lanka)
CCTV Technician – 2017
SWOT Institute - Colombo (Sri Lanka)
Diploma in Web Designing – 2010
British Informatics of computer technology - Colombo (Sri Lanka)
Diploma in English - 2004
London business school - Colombo (Sri Lanka)
Diploma in marketing management - 2003
Management and higher professional training institute - Kurunegala (Sri Lanka)
Skills
Good in customer services, customer oriented works, Good listener and communicator, Decision-making, hardworking, positive thinking, Excellent team player.
Responsibility, communicating, Ability to Work under Pressure, Friendly, flexible.
Deep technical knowledge in IT, CCTV, Networking.
Basic experience in electronic, electrical and plumbing.
Good in Microsoft Office, Graphic Designing and Web Designing and IT related admin works.
Achievements
Best employee of the month award at RR Donnelley
Most promising employee of the month award at RR Donnelley
Best Salesman of the month at Carrefour Hypermarket, Qatar
Extra curriculum activities and interests
Sports
Interest in Sports such as football, cricket, rubgy and represented the college rugby team
Nature lover
I like to spend my free time enjoying and observing the environment and nature
Enjoying the home gardening with planting and landscaping activities
------------------------------
Candidate
------------------------------
First Name: Ishfaque
E-Mail Address: dear_daudpota@yahoo.com
Country: Pakistan
Phone: 03153413168
Current Job Designation: Electrical Engineer
Job Designation Applying For: Electrical Engineer
Total Years of Experience: 14
Copy your Resume / CV in this box:
------------------------------
First Name: Ishfaque
E-Mail Address: dear_daudpota@yahoo.com
Country: Pakistan
Phone: 03153413168
Current Job Designation: Electrical Engineer
Job Designation Applying For: Electrical Engineer
Total Years of Experience: 14
Copy your Resume / CV in this box:
------------------------------
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