HR Manager, Sales and Marketing Manager

Full Name: Hamzah Dramme Biwott
E-Mail Address: hamzadrame@gmail.com
Mobile Number: +971554715324
Current Location - City/Country: DubaiSector : Administration, Human Resources, Sales/Marketing, Supply Chain/Logistics
Job Designation (Current): Sales and Marketing Manager / HR Manager
Job Designation (Wanted): Sales and Marketing Manager / HR Manager
 
Main Skill Set/Expertise: Sales Planning (Local & International) | Sales Forecasting | Marketing Penetration | B2B Business Growth | Client Experience Excellence | Human Resource Management Support | Process Enhancement | Business Relationships | Project Leadership | Budgeting | Financial Data Analysis | Employee Engagement | Team Mentorship | Hiring | Training & Development | Asset Management | Stakeholder & Supplier Liaison
 
Total Experience in Number of Years: 12
Highest Degree/Diploma/Certification: BA - Bachelor of Arts Business - Business Management
Nationality: Kenyan
 
Copy-Paste Your CV Here: Hamzah Dramme Biwott
Mobile: +971554715324 (UAE) | +254722784811, +254722784811 (BOTIM/Whatsapp) E-Mail: hamzadrame@gmail.com | Skype ID: drame111
 
Sales Planning & Growth | Marketing | Human Resource Management | People Coordinator
 
Experience in driving the sales process from plan to close and undertaking market intelligence to safeguard the brand value of the firm at global level. Human Resource skills in assessing staffing needs, hiring employees and designing training programs in compliance with legal regulations. Tactically communicate the value proposition through proposals and corporate presentations with a focus to promote sales growth and client base improvement.
 
PROFILE SUMMARY
 10 years of experience in meeting sales targets, performing market research and optimizing human resources with a focus to enhance the product marketability and profitability.
 Proficiency in delivering value-driven sales solutions, and marketing presentations to the senior management with a focus to expand client base.
 Adept in defining accurate sales forecasts (volume & spend), annual market analysis reports and hiring vital teams.
 Ability to represent the company’s brand, apply sales tactics and mentor cross-functional teams in order to improve
the product awareness as well as exceed sales targets.
 Skilled at establishing competitive advantages and product sales parameters while observing the target customers,
competitors, and industry trends.
 Proficient in developing human resources strategies by anticipating business requirements, training techniques,
resource variances and staffing issues.
 Record of sustaining rapport with business accounts by making periodic visits, identifying specific business needs and
anticipating new opportunities.
 Extensive exposure in recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff.
 Outstanding people skills in ensuring HRM programs and initiatives, aligned to overall business growth objectives.
 Strong analytical, communication, interpersonal, customer service, employee engagement and presentation skills.
CORE COMPETENCIES
Sales Planning (Local & International) | Sales Forecasting | Marketing Penetration | B2B Business Growth | Client Experience Excellence | Human Resource Management Support | Process Enhancement | Business Relationships | Project Leadership | Budgeting | Financial Data Analysis | Employee Engagement | Team Mentorship | Hiring | Training & Development | Asset Management | Stakeholder & Supplier Liaison
 
CAREER HIGHLIGHTS
 Contributed towards increase of:
o Revenues by 70% annually, that showcased optimized expenditure containment and reduced delinquency
o Occupancy from 30% to 95% over a 5-year period through market analysis, sales team leadership
o Resident retention rates of over 80%
o Market share by 3% to 7% within the rural markets by replacing failing one-size-fits-all strategy to one valuing o Number of rental units both commercial and residential from 1 unit to over 200 units
 Attained tough growth targets while creating and driving 5-year capital projects of the firm
 Planned, launched and drove the entire Innovative Walking for Wellness Program
 Tactically developed Monthly Newsletters and Monthly Employee Events to improve the employee work experience
 Successfully initiated exuberant methods to train employees by introducing customer service awards, Employee
 Effectively transitioned the firm from a net loss to a gain position after identifying areas of risks, overspending,
inefficienct resources and other factors of improvement
 Reduced overhead by as much as 30% and enabled a more flexible and responsive business model
 Directed company-wide policy shifts, up skilling divisional leaders, and culture transformation from one of unchecked
spending to one of fiscal restraint
 
WORK EXPERIENCE
       Sales and Marketing Manager / HR Manager

  BIHI Investment Company Limited, Nairobi, Kenya | June 2006 - Present Company Brief: BIHI Investments Company is a property management and consultancy firm.
 Responsible for overseeing organizational strategic sales, marketing and human resources management functions
 Developed long-term business relationships with clients, vendors and stakeholders (existing & new) to attain sales
targets, gain maximum accounts, improve market share.
 Defined a complete emergency escalation to streamline business process (both sales and marketing) internationally.
 Contribute towards evaluating statistic reports and financial data to regulate tenant satisfaction across varied regions.
 Actively translated client needs into workable business solutions to ensure service excellence and client delight.
 Prepare annual budget plans, schedule expenditures and ensure the sales team meets agreed quotas.
 Define sales goals and followed KPI's to ensure timely delivery in order to achieve customer satisfaction.
 Play a key role in recruitment, training Sales and Marketing teams to meet business goals as well as HRM objectives.
 Support senior management by providing human resources advice in hiring industry specific workforce at right time.
 Participate in managing staff wellness, team performance reviews and employee engagement activities.
 Perform tactical negotiation with tenants, suppliers and acquire profitable contracts for the business.
 Develop business partnerships and perform contract negotiation to attain revenue goals and tenant satisfaction.
 Negotiate wide range of projects / contracts with tenants, vendors and distributors in order to expand business network
and maintain financial records.
Company Brief: Burqa Company limited is a Telecommunication company that also deals with the distribution of telephony merchandise
 Developed and maintained proper management reports and retail working standards on monthly/yearly basis
 Analyzed the profitability reports from various stations to meet profitability targets and streamline ongoing operations
 Tracked team performance measures for both the retail as well as wholesale business goals
 Determined rate schedules and discount rates to develop pricing strategies
 Set performance measures for both retail and wholesale sales goals to meet goals of retail market
 Evaluated market data and drove ad-hoc marketing initiatives in a competitive market place
 Supported employee development, enhancing job satisfaction, designing onboarding procedures
 Involved in designing accountability mechanisms, and overseeing overall employment needs
 Analyzed profitability reports from stations and improved operations profitability ready by the 10th of every month
Previous Experiences:
 
EDUCATION
 BA - Bachelor of Arts Business - Business Management from University of Sunderland/Graffins, Kenya | 2008
 Certificate in French Languages FSOL (Beginners and Intermediate) from Graffins College, Nairobi, Kenya | 2005
 Advanced Diploma - Business Administration from Graffins College, Nairobi, Kenya | 2002
 Certificate in Business Administration from Graffins College, Nairobi, Kenya | 2001
 Computer Software - Application Packages (CAPS) from Graffins College, Nairobi, Kenya | 2000
 Certificate in Presentation with PowerPoint from Compuera College, Nairobi, Kenya | 2000
 Secondary Education - Kenya Certificate of Secondary Education from Nairobi Milimani High School, Kenya | 1998
 Primary Education - Kenya Certificate of Primary Education from Pangani Primary, Nairobi, Kenya | 1994
 
PERSONAL DETAILS
      Date of Birth: Driving License: Languages Known: Visa Status:
14th May,1986
Kenya
English (expert), Swahili (native) Residence Dubai
Executive Manager
Burqa Company Limited, Nairobi, Kenya | Aug 2008 - Present
 Outdoor Leadership - Trainer/Part time. Training Institute, Nairobi- Kenya | Sept 2004-Feb 2006
 Sales and Marketing - Salmata Dye Crafts Salmata Dye Craft, Nairobi, Kenya | Nov 2002 – July 2004

 Citizenship: Kenyan

MANAGER/ASST MANAGER - HR, L&D, T&D, O&D

Full Name: KASHIF KHAN
E-Mail Address: kashif.naved25@gmail.com
Mobile Number: +917709353118
Current Location - City/Country: Pune
Sector : Administration, Education/Teaching, Hotel/Hospitality, Human Resources, Oil & Gas, Travel
Job Designation (Current): Free Lancer
Job Designation (Wanted): MANAGER/ASST MANAGER-HR,L AND D,T & D, O & D
Main Skill Set/Expertise: HR,Business Excellence, Excellent in Communications
Total Experience in Number of Years: 09
Highest Degree/Diploma/Certification: MBA
Nationality: INDIAN
 
Copy-Paste Your CV Here: KASHIF KHAN
Mobile: +91 7709353118 | WhatsApp: +971 56 8969161
Email: kashif.naved25@gmail.com
 
HUMAN RESOURCE OPERATIONS | TALENT MANAGEMENT | LEARNING AND DEVELOPMENT
CORPORATE TRAINING | TALENT ACQUISITION
 An empathetic, trustworthy HR Business Partner with over 9 years of robust experience in the comprehensive HR solutions
that assist core business requirements and align with the organizations short- and long-term business goals.
 Experienced in the spheres of Talent Management, Learning and Development, Talent Acquisition and HR Operations,
working across India and the UAE in diversified environments and multiple industrial sectors.
 Collaborative leadership skills and management qualities that result in positive organizational change increase in employee
satisfaction.
 A 'Big Picture' way of thinking that culminates in strategic planning, formulation of cardinal policies and insightful decisionmaking.
 Sound problem-solving & forward-thinking abilities that allow predicting the need for change and also identifying when
age-old policies require modification.
 Well-cultivated interpersonal skills amplified by the flexibility and adaptability for effective Change Management like
developing new strategies, executing strategies for effecting change, regulating change and supporting employees adapt
to change.
 Practiced Conflict Resolution capability to maintain a calm and relaxed work environment by smoothly handling distressing
occurrences such as exit interviews, grievances, complaints and salary negotiations.
 Highly motivated HR & Training Manager with enduring Talent Development skills to enhance employee motivation and
drive them to be engaged, productive and effective.
 Distinguished critical listening and communication strengths that enables a better understanding of others perspective and
seek well-grounded solutions.
 Proficient at implementing strategic plans for Recruitment, Retention, Staffing as well as Succession planning.
Key Strength Areas:
Personal Traits:
Cross-Cultural Sensitivity ~ Innovation ~ Team Leadership ~ Interpersonal Relations ~ People Psychology ~ Consistency ~
Empathy
 
ACCOMPLISHMENTS
 Fore-handedly managed all recruitment-related issues such as work force development, employee engagement and
productivity, providing advice and counsel on multiple initiatives, maximizing HR programs, and recommending solutions
for multifarious employee relations and HR issues.
 Fostered productive relationships with individuals and teams at various levels of the organization, internally and externally.
 Attended to senior managerial-level assignments in the Corporate Sector.
 Acquired and demonstrated strong ethical values and a moral code of conduct as a result of rigorous and exacting
standards.
 Regulated the integrated HR functions involving Human Resource Planning, Talent Acquisition, Industrial Relations,
Performance Management, Employee Service Conditions, Safety, discipline, Grievance handling, legal and statutory
matters, Liaison, Training and Development, succession planning, employee’s retention and Rewards management.
 Recruited more than 2000 blue-collar workers, industrial staff and skilled professional workers (white collar workers).
 Established personalized complex cross-functional HR strategic initiatives along with incorporating processes and policies.
 
Employee
Engagement
Communication
Skills
Adult Learning
Practices
Relationship
Building
Negotiation Skills
Grievance
Handling
Talent
Acquisition
Hiring and
Retention
Business
Excellence
Change
Management
Corporate
Training
Relationship
Management
Human Resource
Management
Learning &
Development
Talent
Management
 
 Intermediated between senior management, employees & other involved stakeholders to ensure strong channels of
communication for addressing and resolution of varying HR-related issues.
 Devised a new standard which was accepted and approved as corporate policy with streamlined templates and faster
processing by developing and implementing change management tools and activities.
 Incorporated Business Excellence practices in the organization, acting as a collaborative and proactive business partner
thus helping the company move towards operational excellence.
 Gained employee confidence and trust allowing them to feel secure enough to raise any concerns or grievances without
inhibition.
 Acted as a Business Management coach and guide to help leverage the employees’ strengths and also build productive,
effective working relationships.
 Designed and developed numerous eLearning courses, videos, simulations, and online content, thus enhancing and
optimizing the overall skill and talent pool of the organization.
PROFESSIONAL EXPERIENCES
June 2019 - Present as Free Lance HR and Corporate Trainer, India
 Worked closely with candidates and employers and accomplished placements according to the best match of candidates
with the vision of employers.
 Delivered training programs across a broad spectrum of sectors, to help candidates upskill and adapt in a better way with
their employers.
Feb 2019 - Apr 2019 as Manager- Office & Human Resource, Property Hub - Abu Dhabi, UAE
 Adapted standard regional and international learning programs by localizing the content to suit market requirements.
 Aligned with all key stake holders to ensure that all proposed and implemented learning solutions support both short, and
long-term company strategy.
 Analyzed trends and key HR metrics to ensure HR policies result in effective solutions.
Jan 2017 – Jan 2019 as HR Business Partner: Gulbootay HR Solutions & Publications, India
 Oversaw Talent Management tasks of hiring, on boarding, managing, developing and retaining employees.
 Trained employees and provided Learning and Development to deliver processes that meet business objectives.
 Worked closely with boutique managers, local HR team and department managers to support individual development plans
and provided customized learning journeys for all the employees and teams.
 Analyzed trends and key HR metrics to develop HR policies that result in effective solutions.
 Evaluated business infrastructure to provide alternatives and sound recommendations on manpower development,
workplace planning and succession planning.
 Devised numerous human resource programs to build well-disposed relations between employees and upper
management.
 Formulated beneficial workforce planning, job realignment, employee involvement, and team-building projects
 Suggested senior leadership on matters that relating to talent acquisition, performance management, strategic planning,
policy, staffing and compensation.
 Applied knowledge of people practices in goal setting, performance assessment and improvement, talent review,
attendance and leave practices.
 Played a vital role in initiating a systematic approach to transformation of the firm's goals, processes and technologies.
Made dramatic changes to the recruitment plan in alignment with this strategy.
 
Nov 2013 – Nov 2016 as Executive Officer- HR & Admin: Universal Voltas LLC, Abu Dhabi, UAE
 Recruited employees whose skills align with business goals.
 Coordinated interviews with the hiring managers.
 Maintained relationships with both internal and external clients to ensure staffing goals are successfully met.
 Liaised with managers and interviewed employees at all levels to identify and assess training and development
requirements.
 Managed organization and logistics of all learning programs and e-learning platforms (including participants registration
in Campus).
 Managed and examined progress made by means of training programs.
 Trained staff to enhance the overall customer service experience, and in alignment of the mission, vision and values of
the organization.
 Ensured any skill gaps were taken care of by arranging for training from internal and external resources.
 
PREVIOUS EXPERIENCES
May 2012 – Oct 2013 as Education and Business Excellence Officer: The Oakridge International School, India
June 2012 – Mar 2013 as Manager Organizing: Allana’s, Pune, India
Jun 2007 – Jun 2010 as Organizer/ Trainer/President: PCOASC, Pune, India
 
DOMAIN SKILLS
 Drafted staff welfare policies directing attention to maximizing employee morale and enthusiasm bringing about peak
performance and resourceful utilization of funds in modeling a comfortable peaceful work environment with fundamental
facilities in place.
 Organized and orchestrated departmental programs, policy systems & procedures and supervised their effective
implementation, guaranteeing team deliverables are parallel to business objectives.
 Measured performance of multi-skilled workforce and established a suitable reward and recognition system that
acknowledges employees, stimulating and inspiring them to improve productivity.
 Nurtured valuable business relationships with sourcing channels and ensured effective and cost-efficient talent acquisition
and retention at various levels.
 Streamlined and corresponded HR strategies and activities encompassing employee relations, performance management,
compensation and benefits, learning & development and disciplinary actions.
 Encouraged training initiatives for executives, managers, and employees in quality service, coaching, and performance
management which gave rise to a boost in the company’s overall profit.
 Handled relationships and communications with Vendors and departments.
 Launched recognition programs for individual and team advancement that identified with the company’s mission.
 Mobilized and guided the organization's Workplace Climate Assessment which evaluated the strengths and tension points
within teams, and furnished with suggestions to capitalize on the strengths and resolve the issues.
 Effectuating strategic communications and plans in hopes of advocating the services of the organization.
 Monitoring the usefulness of communication through engagement on all levels.
 Scheduled a plethora of learning and development programs, indoor as well as outdoor for employees on managerial and
executive levels.
 
EDUCATION
 Master’s in Business Administration (MBA) International Business, University of Pune, India, 2012.
 Bachelors in Business Administration (BBA) Marketing & Communications Management, University of Pune, India,
2010.
 
CERTIFICATIONS
 Diploma in Hotel, Management and Catering Technology
 Diploma in Travel and Tourism Management.
 Orators and Public Speaking Training.
 Safety Training.
 Event Management Training.
 Awarded as 1st Position in National Level Presentations.
 Awarded 1st Position in City Level Presentations.
 Awarded 2nd in State Level Presentations.
 Awards and Certificates in various co-curricular activities and sports.
 Certified Human Resource Manager / Certified Learning & Development Manager / Certified Master Trainer &
Facilitator - (planning/pursuing).
 
IT SKILLS
 MS Office Suite (Word, Excel, PowerPoint)
 
PERSONAL DETAILS
Date of Birth: 25
th Jan, 1987 | Nationality: Indian
Visa Status: Visit Visa
Dependents: 5
Languages: English, Hindi, Marathi, Urdu, and Arabic (beginner)