Restaurant Manager

First Name: Keith
E-Mail Address: Keithjohnson1993@hotmail.co.uk
Country: United Arab Emirates
Phone: 058 549 5899
Job Position Applying For: Restaurant manager
Current Job Title: Restaurant manager
Total Years of Experience: 8
Copy your Resume / CV in this box: Keith Johnson
Building and developing top tier F&B teams to deliver exceptional standards and results in venues
Phone: 058 549 5899
Email: Keithjohnson1993@hotmail.co.uk
Profile:
An optimistic and driven approach to objectives, targets and delivering results
Experienced and acquired vast amounts of knowledge and understanding from a broad range of hospitality concepts and approaches
Eager to create an impact in any operation utilising effective teamwork, leadership and coaching with teams
Extensive experience with managing all elements of operating a business including P&L control, marketing, H&S and Food safety protocols
Undertaking multiple venue management administration and being responsible for multiple teams and operations across the venues
Applying impeccable organisation and time management to be effective and efficient in delivering high quality results and achieving targets and budget
Passionate about hospitality and delivering extremely high-quality experiences for guests with a keen eye for detail and maintaining high standards

Work Experience:

General Manager – Cote Restaurants 2021 May to 2023 January
Operating the highest volume restaurant in the north region of the company
Significant results achieved in the first placement including an increase of 23.1% of sales vs budget and an overall 15.5% profit EBITDA during the first year at the venue
Subsequently applying the same skills and results to multiple venues across the UK resulting in a senior role managing and supporting several venues simultaneously
Taking part in the development and implementation of various projects across the company

General Manager – Whitbread Restaurants 2020 October to 2021 May
Working with the company to ensure correct operating procedures during and around the pandemic
Gaining a vast amount of experience with stringent health and safety and food safety policies and procedures
Fulfilling a senior role within the region as a HR pillar with my employment law background knowledge to support and train management across the region with HR scenarios and situations
Instilling a positive and motivating work environment during challenging times and ensuring the welfare of the team balanced with the needs and demands of the business
Operating the furlough scheme across the venue ensuring that payroll was conducted in line with government schemes at the time

General Manager - Ego Restaurants, Ego Amersham 2019 October to 2020 September
Partook in the opening of new venues thus undertaking the recruitment, integration and training of entire teams inclusive of management, front of house and back of house.
Ensuring high standards and SOP's were integrated and maintained across venues with new openings and conducting various audits to ensure quality was delivered consistently.
Responsible for the huge success of new venues exceeding original expectations, projections and budgets established ahead of the opening.
Working closely with the community and marketing to drive sales and exposure to increase footfall and popularity.

General Manager – Vintage Inn's 2018 February – 2019 September
Gained a greater understanding and appreciate for profit and loss management with the application and implementation of various systems to manage and operate stock management and business costs.
Operated a seasonal venue requiring frequent adaption to unpredictable circumstances and changes in demand. This developed abilities to adapt and react effectively to managing stock and par levels to operate efficiently during peaks and troughs of the business whilst keeping wastage low but ensuring stock levels were sufficient.
Reduced team turnover by focusing largely on development and coaching internally and implementing a structured approach to improvement and progression plans with team
Marketed the venue to the local area and hosted a variety of events to increase exposure in the community and generate return and regular trade


General Manager - The Restaurant Group (TRG) 2016 September to 2018 January
The start of my hospitality career which unveiled the profound passion for the industry and guest experience and team involvement and interaction
Progression from a Waiter to General Manager in just over ten months
Absorbed a vast amount of exposure to all elements of shift management, and the wider elements of operating a venue by progressing through various volumes of sales
Learnt all the fundamentals of a restaurant from the ground up and capitalised on any opportunity to learn more and seek progression and development wherever it presented itself
The XC – CSA / Operations Team / Climbing Instructor – 2011 to 2016.
Worked within an extreme sports facility with a variety of guests and a large team for operations
Built strong foundations for the importance of teamwork, collaboration and working together towards a common goal
Trained various climbing courses to a vast variety of ages and backgrounds developing a great level of interaction to the public and guests
Achieved a variety of qualifications for extensive levels of health and safety and first aid with relevance to the work environment and venue
Interests:
The lifestyle that I lead outside my passion and pride for the role's I have held include various activities and hobbies. A keen area currently would be my training at various gym facilities over the past six years, which has both benefitted me extremely well physically, as well as my mindset and ambition. This has involved training to a professional level and competing in various competitions for bodybuilding accomplishing several placings. In addition to this, swimming, climbing and ice skating provide variations for my hobby of health and fitness. On a less fitness orientated note, travelling to various destinations around the world keep my life interesting and dynamic.
Education:
GCSE: Catering – A Drama – B Maths - C
English – A Religious Studies – B P.E - C
ICT – B Biology - C
Physics – B Chemistry - C

A Levels: English Literature – A English Language – A
Psychology – B Law – B

Further Education: LLB Law Degree – University of Hertfordshire UK
Achievements:
Progression and development from a waiter to GM in 10 months
1st in the Men's Physique British Classics competition in 2019 at the St. Albans arena
ERCA, CWA, CWLA Climbing qualifications
Level 2 & 3 PT qualifications
Child Protection and First Aid at Work Qualifications
Foundation for Work Award for work experience at Central and West Hertfordshire Magistrates' Courts
First Aid at Work
Personal Licence Holder
Person in charge certification in Dubai
House Captain at Hemel Hempstead School
Graduation from the University of Hertfordshire with a LLB Law Degree
References:
Denis Gill – Area Manager
Greene King
(+44) 07538 722 891

Graham Baker – Area Manager
Ego Restaurant's
(+44) 07585 735 850

Adrian Cunningham – Area Manager
Cote Restaurants
(+44) 07891 972 037