Sales /Customer Service

Full Name: Mokudi Abala verine
E-Mail Address: abalaverine950@gmail.com
Mobile Number: +971554237075
Current Location - City/Country: DUBAI
Sector : Airline, Call Center/Customer Service, Fashion, Hotel/Hospitality, Retail, Sales/Marketing
Job Designation (Current): Sales /Customer Service
Job Designation (Wanted): Sales
Main Skill Set/Expertise: Asist customers in their shopping
Total Experience in Number of Years: 5Highest Degree/Diploma/Certification: degree, HND Certificate
Nationality: Cameroonian
Copy-Paste Your CV Here:  SALES ASSOCIATE
Name: ABALA VERINE MOKUDI
Mobile: +971554237075
Email: abalaverine950@gmail.com
Address: Dubai, UAE
Visa Status: Visit Visa
CAREER PROFILE
Experienced Customer Service Sales Associate who regularly had the highest customer service
rating for any company I worked for. Adept at listening to customers negotiating agreements and
developing satisfied repeat customers. Specializes in all varieties of goods sales.
SKILLS SUMMARY
 Strong negotiation skills
 Extensive phone and in-person customer service experience
 Knowledgeable on product
 Excellent communication skills
 Works well as part of a team
 Excellent with angry customers
 Reliable worker
 High proficiency in English(Native) and French(Basic)
TECHNICAL AND PROFESSIONAL SKILLS
Proficiency in MS-Access, MS-Excel, and other MS-Office software packages.
Proficient in Windows, etc.
WORK EXPERIENCE
CUSTOMER SERVICE SALES ASSOCIATE:
2016– 2019: Dubai Parks and Resorts MOTIONGATE - Dubai, UAE.
Duties and Responsibilities:
Ensured that each customer received outstanding service by providing a professional and
friendly environment.
Took care of many customer service issues both in person and over the phone.
Developed a large list of repeat customers who would often bring in friends and family
members as referrals.
Received callers providing exceptional listening skills to determine the nature of their call
in order to clearly and precisely address their inquiries in a professional manner.
Customer Service Sales Associate, +971554237075, abalaverine950@gmail.com
Received numerous customer service awards for critical to quality accuracy, high
turnovers, and increased customer renewals.
Utilized Siebel software for data entry of customer service information for accuracy and
quality control.
Typed memos, correspondence, reports and other documentation including follow-up
letters to customers to ensure their questions were addressed and to assure them of support
throughout the life of their membership.
Created customer satisfaction survey utilizing Microsoft Word to drastically reduce
potential problems.
Assist colleagues administratively typing letters, memos, and reports.
SALES ASSOCIATE:
2014 – 2016: WALLCAOT Fashion LLC. Deira – Dubai, UAE.
Duties and Responsibilities:
Implemented marketing strategies to substantially increase store productivity and repeatcliental.
Cataloged and evaluated customer research, market conditions, and competitor data.
Motivated team by promoting teamwork, rewarding positive behavior, and encouraging
optimism.
Proven track record of success in an energetic quota driven environment.
Lead team by providing crucial business training in self-reliance, spirit to succeed and vital
ability to successfully communicate with people from all socio-economic backgrounds.
Built and maintained strong client relationships to ensure leads, future business and
maximum productivity.
Arranged new merchandise with signage and appealing displays that encouraged customer
sales and moved overstock items.
Delivers excellent customer service with floor sales and assist customers with purchases.
Effectively marketed credit card accounts.
GUEST SALES AGENT:
2012 – 2014: STEPPE Travel and Tourism Dubai LLC. – Dubai, UAE.
Duties and Responsibilities:
Provided excellent customer service experience for guests, making repeat customers and
being viewed as an expert in the field.
Help plan itineraries and plan excursions while in trips.
Overcame objections such as I need to talk to my partner, etc.
Was a team player and motivated any and all members of my team to help ensure team
success.
Customer Service Sales Associate, +971554237075, abalaverine950@gmail.com
Help plan itineraries and plan excursions while in trips.
Overcame objections such as I need to talk to my partner, etc.
Was a team player and motivated any and all members of my team to help ensure team
success.
CUSTOMER SERVICE REPRESENTATIVE:
2010 – 2012: M&A Cyprus Social Media Marketing Consultants – Nicosia, Cyprus.
Duties and Responsibilities:
Worked with Sales Associates to provide fast, high satisfactory customer service.
Train, motivate and lead a team of Sales Associates
Promptly and effectively solve customer challenges.
Maintain quality control/satisfaction records, constantly seeking new ways to improve
customer service.
Establish and maintain auditable property records to include Capital Asset folders,
supporting document files, document control register, and master hand receipts.
Responsible for updating the Property Accountability Support System (PASS) database for
hand receipt accounts.
Provide oversight of sensitive and classified equipment by ensuring 100% accountability
of all hand receipt holders with zero deficiencies or compromise at multiple agency sites.
EDUCATION
Bachelor of Sciences (BSc.) in Business Management – University of Buea
[Buea, Cameroon]
Higher National Diploma (HND) in Business Management - HIBMAT University of Buea
[Buea, Cameroon]
Advanced (AL) Level Certificate General Education - CCAS Kumba
[Kumba, Cameroon]
Ordinary (OL) Level Certificate General Education - CCAS Kumba
[Kumba, Cameroon]
MOBILITY AND FLEXIBILITY
I am willing to relocate anywhere in the UAE.
REFERENCE
Upon request.

Process Planning and Control Engineer

Full Name: Ajin Yohannan
E-Mail Address: ajinyohannan1@gmail.com
Mobile Number: +971544170953
Current Location - City/Country: Abu Dhabi
Sector : Engineering, Supply Chain/Logistics
Job Designation (Current): Process Planning and Control Engineer
Job Designation (Wanted): Any Suitable Position
Main Skill Set/Expertise: SAP,ERP,Ms Office,Autocad
Total Experience in Number of Years: 5
Highest Degree/Diploma/Certification: BE-Mechanical Engineering
Nationality: India
Copy-Paste Your CV Here: Aspiring for positions in Supply Chain Management, PPC with a reputed and growth-oriented organization.


 A competent professional with over 5 Years of experience in Supply Chain Management and Process Planning and Control.

CAREER HIGHLIGHTS

  SEPT-2018 to OCT 2019: SCM Executive in ESSAR STEEL INDIA LTD at Bahadurgarh, Haryana,India

MAY-2015 to SEPT-2018: Process Planning Control in Reliance Fabricator and Engineers, Faridabad, Haryana, India


PROFESSIONAL PROFILE
Possess excellent communication, leadership, relationship management and analytical skills.
Capacity to work under high pressure situations, and relate to people across hierarchical levels for smooth project execution.
Reliance Fabricators and Engineers
Process Planning and Control (MAY-2015 to SEPT-2018)

Job profile:

       Responsible for production planning and timely delivery to the sales.
       Effective production planning on all Lines.
       Give schedules to production on Daily & monthly basis.
       Responsible for inventory of WIP & maintain FG stock.
       Finish Goods Monitoring in FG area as per plan send by customer.
       MIS Reporting to HOD on daily, weekly and monthly basis as required.
       Send the Daily dispatch plan to the production deptt. And confirm the availability of material.
       Co-ordination with Production & sales Department for the timely Dispatch of material.
       Daily monitoring the stock of WIP, Finish Good and Raw Material.
       Make SCM MIS report,  sales report, full stock, daily tracker and etc
       Daily monitoring the stock of WIP, Finish Good and Raw Material.


Essar Steel India ltd.
SCM Executive (SEPT 2018 to OCT 2019)

Job profile:

       Coordinating for Forecasting planning and replenishment.
       Coordination for stock & inventory management.
       Good communication with in team and other department for smooth and efficient operations.
       Coordinate with production team for daily bases process plan.   
       Planning delivery timetables.
       Monitoring stock levels using computer database.
       Tracking the movement of goods through depots.
       Make SCM MIS report and etc.                                             
       Coordinate with logistic team for dispatch. 
       Release daily bases production plan as per customer requirement.
       Maintain Delivery Schedule of vendor according to dispatched material of customer.
       Release dispatch order   based on cost, continuous supply, timely delivery, quality of material & service.
       Creation of Sale Orders on basis upon Delivery Schedule of vendor for month wise requirement.
       Documentation & preparing reports. 
       Responsible for Making dispatch report, FA report, DO report, FG report on daily basis.
       Receive FINISHED GOODS from production department with production slips.
       Daily matching the physical & terminal stock of fast moving materials.

ACADEMIC EDUCATION
       BE(Mechanical Engineering) Jayamatha Engineering college in-2015 ,Anna University ,Chennai- Securing 75%
       Diploma (Mechanical Engineering) Sun Engineering college in-2012,Techincal Board  university, Chennai-Securing-86%
       12th From,St.Stephens Higher Secondary School ,in-2009,Kerala State Board Securing-60%
       10th From D.V.V.H.S.S.in -2006, Kerala State Board Securing-70%


Technical skill
       MS Office
       ERP Software.
       SAP Software.
       AUTO CADD,CREO,ANSYS

HOBBIES
       DRIVING
       LISTENING MUSIC
       WATCHING TV

Personal Vitae

Father’s Name             :     A. Yohannan
Sex                                             :       Male
Marital Status                  :       Single
Nationality                             :       Indian
Language Known       :  English, Hindi, Malayalam, Tamil
Date of Birth                :  01-05-1991
Passport No                  :  M 9767067

Cleaner

Full Name: George Chinedu Albert
E-Mail Address: albertgeorge969@gmail.com
Mobile Number: +971558091841
Current Location - City/Country: Ajman UAE
Sector : Hotel/Hospitality
Job Designation (Current): Dubai
Job Designation (Wanted): Dubai
Main Skill Set/Expertise: Cleaner
Total Experience in Number of Years: 3
Highest Degree/Diploma/Certification: Secondary school
Nationality: Nigeria